IPod Not Recognized and Can't Restore

hello,
Since I installed Tiger, my iPod is not recognized by iTunes--I get an error message saying the iPod is there, but iTunes can't identify it and to install the Optional Support Software that came with Tiger. I have installed the optional software, but the same error keeps appearing. Since I can't get the iPod in the source list, I can't restore it to start again. I have the latest version of iTunes. Can anyone help?
Thanks.
lsb

Hello,
I posted this question initially and have managed to resolve my problem. What I realized is that my iPod problem did not seem to be related to the iPod, but rather to the USB port. I did everything everyone suggested, including resetting, changing USB ports; however, my keyboard and mouse still worked. Then I realized that my external drives were not being recognized, so I restarted the machine with the drive in the port and they were recognized. I then tried the same with my iPod and it worked--first, I was able to update the software, and then I restarted again and the device was recognized and synced.
I'm not sure why the USB port will not recognize the iPod or drives unless the computer restarts, but it's worth trying to see if this resolves anyone else's problem.
lsb

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