Ipod not recognized anymore

My old laptop used to recognize my ipod using usb but only when it was fully charged and even then it would only recognize it some of the time. It also wouldn't ever charge through my computer and the ipod updater never worked. Eventually, that computer stopped recognizing it all together and I didn't even get the do not disconnect screen. In the meantime, I picked up a new laptop thinking maybe I had bad usb connections but I still have the same problem. I have lost all of my music files off of Itunes (due to my own fault of reinstalling windows without backing up my files thinking that might fix) but still have them on my ipod. Is there any way to back up my ipod and how do I restore it (or back it up) when it isn't recognized my my PC? I have tried new cables etc. and am convinced the problem is with my ipod. Any ideas?
Toshiba Satellit   Windows XP  

hi jpratt!
given that you've got a Toshiba, we'd probably better check up on this issue first:
iPod not recognized correctly on Toshiba laptop
keep us posted.
love, b

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    I don't usually reply in discussion sites, but after about 20 hours...doing the R's over and over, Applecare not being able to help, and one step away from giving up...I just had to say thank you! I tried everything...except removing my printer and scanner to see if they were conflicting...after I read your note, I tried, and it finally worked. Thank you so much...I really appreciate the suggestion...and my headache has seemed to go away!!! Hope that you have helped other people's stress as well! Happy New Year!
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