IPod not recognized by both of my laptops

Let me start by saying i have tried everything on the apple.com support site. I have told all of my USB ports not to disable for power management. I've done the 5 R's with my nano.
This is my second nano, my first one is a first gen nano. The second one I bought for my wife.
My problem is when I connect my new 2nd gen nano to either of my laptops I get the little bubble saying that my usb device has malfunctioned and is not recognized by windows. The interesting thing here is that my older nano works on both laptops with the same cable so it's not the cable.
The other interesting thing is that my new nano works fine on my desktop, so it's only having a problem when I plug it into my laptops.
Thoughts would be appreciated.

I fixed my problem tonight. I bought my second Gen nano from apple.com. It didn't come with a disc like my first Gen nano did. So tonight I installed the ipod for windows app on my two laptops and the new red ipod nano second GEN works perfectly!
Hopefully this helps somebody out there.

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