Ipod not recognized by computer or itunes plaese help

Hey I have had my ipod since last december and around april it stopped working and responding to my computer. it does charge but now it can only hold a charge for a certain amount of time. Can sum one help me?

Have you had a chance to look at these troubleshooting pages? They may be of some help:
iPod missing in My Computer and in iTunes
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
If you are using a laptop, this page might help: iPod not recognized when connected to Windows laptop over USB

Similar Messages

Ipod not recognized by computer or itunes GETTING FRUSTRATED

My ipod nano 3rd gen. is not being recognized by my computer. Everything worked fine, then plugged it in to my laptop one day and all I might get are 3 beeps, but nowhere in my computer is it shown that it is there. Ii have tried reinstalling itunes, the "5 R's", rebooting my computer, nothing is working. I am finding more and more posts of people having this trouble, and nowhere have I found that apple has actually offered a solution. Does any one have any ideas on how to fix this? It would really be nice to be able to sync and charge my ipod again.
Thanks for any help you could offer.

Hello Triguy60,
Thank you for contacting Apple Support Communities.
The following article have information that would be useful in sorting out your issue with the iPod not being recognized:
iOS: Device not recognized in iTunes for OS X
http://support.apple.com/kb/TS1591
USB and FireWire Quick Assist
http://support.apple.com/kb/HT1151
iPod nano (5th generation) Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/nano5gen/
Regards,
Jeff D.

Ipod not recognized by computer or itunes.!please help..been trying all day

i did 4 of the 5 R's because when i tried to restore my ipod the ipod updater 2006-03-23 wont even update because it thinks my ipod isnt plugged in. what can i do.

I have a very simular issue. I had my 5G iPod replaced by apple and i'm very scared it may happen again. I had the 5G for 2 weeks when iTunes would take a long time to recognize it. XP MCE 2205 will recognize it immediately, but iTunes does not start automatically nor does it recognize it if i start it. Then, i got that folder with exclamation icon, this is the reason they replaced it. I got the new one today, and connected it to my USB 2.0 port as i did before. Has been working fine. All of the sudden, iTunes is not recognizing it again. Restarted the computer and then iTunes decided to recognize it, and then iTunes locked up. I waited, then i got the "long write failed" error in windows. That scared me. I had to kill iTunes. Restarted my computer while removing the 5G from the USB. Once the computer was logged on, i connected the 5G to the onboard USB1.1 and... so far so good. The USB2.0 is a 4 port PCI card. ???? Does that have anything to do with my problems? Maybe not!

HT1459 ipod not recognized by computer or itunes, in recovery mode

Hi,
My problems started when I wanted to install and use "NOOK" my OS of 4.3.3.1? was said to not be compatible with the addon!
I was trying to add it via wifi because my computers kept failing to recognize or connect to it, neither did itunes.
I then wanted to upgrade the os to 5, which is the most current, I think.
My computers and itunes failed to recognize the ipod touch.
I kept trying and finally tried a system restore. That did not work either. I tried other machines, that also did not work.
I then reinstalled the operating system on my main system and installed itunes then connected my ipod touch version 2 i think.
The computer and itunes still failed to recognize it.
I then tried to do a factory reset, this erased the ipod and set it to an itunes symbol with the connection plug and wire showing as an image.
Now it is still not recognized and I cannot get it to work normally.
Is there a way to get it functional again?
Thank you for your time and assistance.

Hello Triguy60,
Thank you for contacting Apple Support Communities.
The following article have information that would be useful in sorting out your issue with the iPod not being recognized:
iOS: Device not recognized in iTunes for OS X
http://support.apple.com/kb/TS1591
USB and FireWire Quick Assist
http://support.apple.com/kb/HT1151
iPod nano (5th generation) Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/nano5gen/
Regards,
Jeff D.

IPod not recognized on computer or itunes

I've read every article and FAQ on this site and have completed the 5 R's and I still cannot get iTunes or my computer to recognize my iPod. I have a 10G touch wheel that, with the exception of horrible battery life, has worked well for the past 2+ years. But now, whenever I connect iPod to my computer, the battery begins charging and nothing else. Can anyone help? I'm pretty frustrated.
Dell Windows XP

I had the same trouble and spent about an hour on the phone with Apple support before I discovered my own solution. My computer is used in a network environment, and the F drive letter was already assigned. I disconnected F drive, then plugged in my iPod - problem solved. Seems the iPod wanted F drive. Though my computer recognized the iPod in Device Manager and the system tray, it was not being displayed in My Computer or iTunes.
I discovered this solution when I logged on to the computer with a local account instead of using the roaming profile used at my work place. That gave me the clue that iPod was looking for F drive. Once I freed up F drive, my iPod was happy.
I hope this information helps.

IPod not recognized by computer or iTunes

So, this seems to be a common problem. When I connect my iPod to my computer, the computer nor iTunes recognize the laptop. I've tried connectivity tests and it can't detect the iPod. However, the USB port does recognize other devices. I've tried the 5 R's Apple suggests. I've tried other methods from changing registry values to loading older version of iTunes to no avail. When I run the diagnostic tests, here's what I get:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Inc. MXC051
iTunes 7.5.0.20
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Current user is an administrator.
The current local date and time is 2008-01-01 23:42:56.
Video Display Information:
Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
** iPod Connectivity Tests **
iPodService 7.5.0.20 is currently running.
iTunesHelper 7.5.0.20 is currently running.
Apple Mobile Device 1.14.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B. Device is working properly.
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Device Not Currently Connected:
iPod with color display running firmware version 1.2.1
Serial Number: 2Z6060XKTDS
However, it still charges when connected to the laptop and it charges when connected to the AC adapter. I've forced it into hard disk mode, and still nothing. I may take it to the Apple store this weekend, but any other ideas?

I have kind of the same problem with my 60gb ipod with colour display.
everything was working fine up until last sunday when i plugged into my laptop and I got the 'folder with exclamation mark' icon
i reset it and put it into disk mode but when i connect it to my laptop it doesnt turn up on itunes or windows. occasionally it will appear then disappear again so i can't restore it to factory settings.
i did manage to get it to appear in itunes and click on the restore button but i got the message that it couldnt be restored and there was a problem with the 'firmware' but before i could try anything else it disappeard from itunes again.
i have been told that the problem may be with my USB cable so i will buy another one at the weekend but if that doesnt work does anyone else have any ideas as i have tried nearly everything.
i personally think my ipod caught me looking at my friends new 80gb video ipod and got jealous!!!!!
Message was edited by: princesspurplehippy

Ipod not recognized by computer or itunes when not in disk mode

My ipod nano 6th gen. recently has stopped working. I am able to charge it for a short amount of time but have to reset the ipod everytime I go to turn it on. I wanted to update the software but when I plug it into my comp that I have previously updated this ipod on, it says that the device is not recognized. I followed steps on the support page and discovered that the ipod is recognized as a device and as a ipod in disk mode but when I reset the ipod back to normal mode it is once again not recognized. I don't have a problem with my comp or itunes when I connect my iphone or ipod touch so I'm trying to figure out how to get the ipod to work. any suggestions.

I have kind of the same problem with my 60gb ipod with colour display.
everything was working fine up until last sunday when i plugged into my laptop and I got the 'folder with exclamation mark' icon
i reset it and put it into disk mode but when i connect it to my laptop it doesnt turn up on itunes or windows. occasionally it will appear then disappear again so i can't restore it to factory settings.
i did manage to get it to appear in itunes and click on the restore button but i got the message that it couldnt be restored and there was a problem with the 'firmware' but before i could try anything else it disappeard from itunes again.
i have been told that the problem may be with my USB cable so i will buy another one at the weekend but if that doesnt work does anyone else have any ideas as i have tried nearly everything.
i personally think my ipod caught me looking at my friends new 80gb video ipod and got jealous!!!!!
Message was edited by: princesspurplehippy

Ipod not recognized by computer or itunes or anything!

just got a new ipod after i lost my old mini and when i plug my ipod into my computer using a 2.0 USB port it isnt recognized by my computer or my itunes , it doesnt even make the connection noise. My friends ipods are recognized by my computer and itunes. How do i make it work?

cant do any of the things in that artical because its a new ipod so i cant re anything to it.
Have you at least tried the Five R's listed there?
Another possibility.
Since your friend has connected their iPod to your computer before (presuming that it's on manual update in iTunes), this could be causing drive letter confusion on your computer.
In this case, try connecting your friend's iPod to your computer, and re-assigning the drive letter of the iPod:
Log off of any other users on your computer (and disconnect any iPods that are currently connected to your computer, as well)
Then, put the iPod into Disk Mode, then follow these steps:
1 - Don't plug in your friend's iPod yet.
2 - Go to "START -> Control Panel -> Admin Tools (if you don't see this, click on "classic view" button on the left panel) -> Computer Management."
3 - Click on the "Disk Management" button in the left panel area.
4 - Now, with "Computer Management" and Control Panel windows opened, connect the iPod.
5 - Right-click on the iPod's listing there (after a few moments when it gets recognized in this drive window), and click on "Change Drive letter and Paths". Then the "Change..." button.
Here's what it should look like:
Assign this iPod the letter "M" "N", "O" or the like (further along in the alphabet).
For more details, see this article:
Windows confuses iPod drive letter / Changing drive letter
I hope that helps you.
-Kylene

IPOD not recognized my computer/updater/itunes

My IPOD was working fine until it froze. I went through the 5 Rs. It resulted in none of my music showing up on my IPOD (however the memory indicates that my music is still on the IPOS). ITUNES/Updater/My Computer do not recognize my IPOD. However my computer acknowledges the hardware when plugged in. Therefore I cannot restore it either. I have also tried it on a friends computer with the same IPOD and it does not work either. I have a 5G 30GB IPOD and have windows XP.

try to uninstall everything related to the ipod (updater, itunes, etc), then reinstall it
also before plug the ipod to the pc, reset it

IPod not recognized by Windows or iTunes- Please Help!!!

I have had my ipod mini since last summer and so far it has worked flawlessly. However, recently, when I connect my iPod to my computer, it does not charge and is not recognized as being plugged it at all.
The iPod displays a battery icon although it does not move. I read on the site that this is because the battery is low and needs up to 30 minutes charging time for it to be recognized. However, I have had the iPod plugged in for much longer than this and it still is unrecognized.
Also, every once and a while, the display shifts from the static battery icon into the APPPLE icon. Along with the icon, the iPod itself makes a strange mechanical noise. It sounds something like "doo-di-doo-di-doo-di" Then it displays the SAD IPOD icon with the apple.com/support/ipod website underneath, before starting the cycle over again.
I have tried everything on the site, including putting it in disk mode (which didn't work).
Is it perhaps an internal problem? I don't understand why a perfetly good ipod would stop working all of a sudden. It is still covered by the warranty it came with on purchase, so if it needs fixing, will apple fix it at no cost?
Any help is appreciated!!
Windows XP

If you have tried everything in these articles, then it needs service.
iPod battery doesn't charge.
Sad iPod icon.
What does this picture on my iPod mean?
PC doesn't recognize the iPod is connected.
The sad iPod icon is usually indicative of a hard drive problem, and if under warranty will be repaired/replaced free of charge, although after 6 months of the warranty has expired there is a handling charge.

IPod not recognized in windows or itunes please help

Hey I have had my ipod since last december and around april it stopped working and responding to my computer. it does charge but now it can only hold a charge for a certain amount of time. Can sum one help me?

I am having the same issue - iPod connected to both my PCs previously but now neither computer nor iTunes recognize it. Please help.

IPod not recognized by Computer or iTunes (but it used to be)

Okay, I have an iPod, I had problems, and I fixed them, but what's making me mad is that my grandpa got one, and he's having the exact same problems and they can't be fixed in the same way. So here's what's happening:
iTunes doesn't recognize the iPod,
it doesn't appear at all in "My Computer,"
but when you go to "Safely Remove Hardware" it comes up there.
Tried resetting the iPod; restarting the computer, iPod plugged in, iPod unplugged; downloaded iTunes version 7; did a million things I found in the forums; there's nothing wrong with my OS or USB ports (yes they're 2.0), so what do I do now?

I'm having the same problem...iPod doesn't appear in iTunes and it isn't recognized by PC.Tried all 5 problem solvers with no luck. My iPod shows a sad face. It somehow went into an accessories test and went thru a bunch of downloads and option all on it's own?? Then it said - No USB cable detedted......then another bunch of accessories which appeared to fine.....then- Please plug FW, LCD ID:2, FWPWR:0
Does anyone a a clue what this is all about and why it won't appear in iTunes????
hp pavillion laptop Windows XP

Ipod touch not recognized by computer or ITunes

Ipod touch is not recognized by computer or Itunes. Tried it on Windows XP OS and also Windows 7. Error message OxE8000068, unknown error, appears. Thanks for any help!

Try here:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

Ipod Nano not recognized by computer (or itunes) but charging.. so connected

worked until this am (though I think I had this once before, a couple years ago, too often follows itunes updates)
connected to computer (win 7) this morning and it is not recognized by computer (or itunes)
can't find it looking in Explorer
but, it is charging so... it is connected
have tried everything except re-installing itunes... if the computer is not seeing it, and it shows the connection when itunes isn't open...
would that make any difference?

diagnostic shows....
**** Device Connectivity Tests ****
iPodService 11.3.1.2 (x64) is currently running.
iTunesHelper 11.3.1.2 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod nano (4th Generation) running firmware version 1.0.4
Serial Number: Y(I removed info)
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
it looks like everything is fine, except it can't find the ipod... why?
when I plug in a thumb drive, it recognizes that, why not the ipod?

After upgrading to 8.1 in windows, my ipod is not recognized in computer or itunes

I upgraded to Windows 8.1 a while back, and just tried to synch my ipod with itunes and now my ipod is not being recognized in my comuper or itunes. Does anyone know why this is and/or how to fix it?
Thanks!!
Amber

Hello Amber,
I would be concerned too if my iPod was not recognized by iTunes. I found a couple of articles that might help with this.
If you don't see your iPod in the My Computer or Computer section of Windows, follow the steps in this article:
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369
If Windows recognizes your iPod but iTunes does not, follow the steps in this article:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

Ipod not recognized by computer or itunes plaese help

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