Ipod not recognized by computer or itunes when not in disk mode

My ipod nano 6th gen. recently has stopped working. I am able to charge it for a short amount of time but have to reset the ipod everytime I go to turn it on. I wanted to update the software but when I plug it into my comp that I have previously updated this ipod on, it says that the device is not recognized. I followed steps on the support page and discovered that the ipod is recognized as a device and as a ipod in disk mode but when I reset the ipod back to normal mode it is once again not recognized. I don't have a problem with my comp or itunes when I connect my iphone or ipod touch so I'm trying to figure out how to get the ipod to work. any suggestions.

I have kind of the same problem with my 60gb ipod with colour display.
everything was working fine up until last sunday when i plugged into my laptop and I got the 'folder with exclamation mark' icon
i reset it and put it into disk mode but when i connect it to my laptop it doesnt turn up on itunes or windows. occasionally it will appear then disappear again so i can't restore it to factory settings.
i did manage to get it to appear in itunes and click on the restore button but i got the message that it couldnt be restored and there was a problem with the 'firmware' but before i could try anything else it disappeard from itunes again.
i have been told that the problem may be with my USB cable so i will buy another one at the weekend but if that doesnt work does anyone else have any ideas as i have tried nearly everything.
i personally think my ipod caught me looking at my friends new 80gb video ipod and got jealous!!!!!
Message was edited by: princesspurplehippy

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**** Device Connectivity Tests ****
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Hi,
My problems started when I wanted to install and use "NOOK" my OS of 4.3.3.1? was said to not be compatible with the addon!
I was trying to add it via wifi because my computers kept failing to recognize or connect to it, neither did itunes.
I then wanted to upgrade the os to 5, which is the most current, I think.
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Thank you for contacting Apple Support Communities.
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iOS: Device not recognized in iTunes for OS X
http://support.apple.com/kb/TS1591
USB and FireWire Quick Assist
http://support.apple.com/kb/HT1151
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I'm having the same problem, my ipodnano is about a year old and I can't figure out what to do. I just installed the new itunes on my new laptop with vista premium. I'm desperate for a resolution, do you have any suggestions at all. Any help is greatly appreciated. Thank you

IPod not recognized by computer or iTunes

So, this seems to be a common problem. When I connect my iPod to my computer, the computer nor iTunes recognize the laptop. I've tried connectivity tests and it can't detect the iPod. However, the USB port does recognize other devices. I've tried the 5 R's Apple suggests. I've tried other methods from changing registry values to loading older version of iTunes to no avail. When I run the diagnostic tests, here's what I get:
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CD Driver DLL 2.0.6.2
Current user is an administrator.
The current local date and time is 2008-01-01 23:42:56.
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Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
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However, it still charges when connected to the laptop and it charges when connected to the AC adapter. I've forced it into hard disk mode, and still nothing. I may take it to the Apple store this weekend, but any other ideas?

I have kind of the same problem with my 60gb ipod with colour display.
everything was working fine up until last sunday when i plugged into my laptop and I got the 'folder with exclamation mark' icon
i reset it and put it into disk mode but when i connect it to my laptop it doesnt turn up on itunes or windows. occasionally it will appear then disappear again so i can't restore it to factory settings.
i did manage to get it to appear in itunes and click on the restore button but i got the message that it couldnt be restored and there was a problem with the 'firmware' but before i could try anything else it disappeard from itunes again.
i have been told that the problem may be with my USB cable so i will buy another one at the weekend but if that doesnt work does anyone else have any ideas as i have tried nearly everything.
i personally think my ipod caught me looking at my friends new 80gb video ipod and got jealous!!!!!
Message was edited by: princesspurplehippy

Ipod not recognized by computer or itunes when not in disk mode

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