Ipod not recognized by finder or itunes or windows xp

i have a video ipod and since i used a widget to load lyrics onto it, no computer will recognize it. i have tried the solutions recommended in the manual and in posts (resetting, reinstalling itunes, using different usb port/cable, restarting computers, but i can't restore because itunes doesn't recognize it) and its not working. the ipod is still charging and plays fine. it freezes on "do not disconnect" when connected and i have to reset when i unplug.
any other suggestions? i appreciate the help

Hate to say it, but you just might have to "restore". As for you music, as long as it is on your computer's hard drive or acessible server, it should be able to last the amount of time it takes to restore without crashing, unless you have had problems with your hard drive in the past.
Good Luck!

Similar Messages

HT201210 My iPad is not recognized by Finder or iTunes when it is plugged into the computer. i ran the Restore sequence and got an error message stating "The iPad could not be restored. An unknown error occurred (1611). Can this be fixed?

My iPad is not recognized by Finder or iTunes when it is plugged into the computer. i ran the Restore sequence and got an error message stating "The iPad could not be restored. An unknown error occurred (1611). Can this be fixed?

iTunes: Specific update-and-restore error messages and advanced troubleshooting - http://support.apple.com/kb/TS3694 - relating to iPad, iPhone, iPod touch, iTunes
Security software issues covered in: iTunes: Troubleshooting security software issues - http://support.apple.com/kb/TS3125

Ipod not recognized by computer or itunes plaese help

Hey I have had my ipod since last december and around april it stopped working and responding to my computer. it does charge but now it can only hold a charge for a certain amount of time. Can sum one help me?

Have you had a chance to look at these troubleshooting pages? They may be of some help:
iPod missing in My Computer and in iTunes
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
If you are using a laptop, this page might help: iPod not recognized when connected to Windows laptop over USB

Ipod not recognized by computer or itunes GETTING FRUSTRATED

My ipod nano 3rd gen. is not being recognized by my computer. Everything worked fine, then plugged it in to my laptop one day and all I might get are 3 beeps, but nowhere in my computer is it shown that it is there. Ii have tried reinstalling itunes, the "5 R's", rebooting my computer, nothing is working. I am finding more and more posts of people having this trouble, and nowhere have I found that apple has actually offered a solution. Does any one have any ideas on how to fix this? It would really be nice to be able to sync and charge my ipod again.
Thanks for any help you could offer.

Hello Triguy60,
Thank you for contacting Apple Support Communities.
The following article have information that would be useful in sorting out your issue with the iPod not being recognized:
iOS: Device not recognized in iTunes for OS X
http://support.apple.com/kb/TS1591
USB and FireWire Quick Assist
http://support.apple.com/kb/HT1151
iPod nano (5th generation) Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/nano5gen/
Regards,
Jeff D.

Ipod not recognized by computer or itunes when not in disk mode

My ipod nano 6th gen. recently has stopped working. I am able to charge it for a short amount of time but have to reset the ipod everytime I go to turn it on. I wanted to update the software but when I plug it into my comp that I have previously updated this ipod on, it says that the device is not recognized. I followed steps on the support page and discovered that the ipod is recognized as a device and as a ipod in disk mode but when I reset the ipod back to normal mode it is once again not recognized. I don't have a problem with my comp or itunes when I connect my iphone or ipod touch so I'm trying to figure out how to get the ipod to work. any suggestions.

I have kind of the same problem with my 60gb ipod with colour display.
everything was working fine up until last sunday when i plugged into my laptop and I got the 'folder with exclamation mark' icon
i reset it and put it into disk mode but when i connect it to my laptop it doesnt turn up on itunes or windows. occasionally it will appear then disappear again so i can't restore it to factory settings.
i did manage to get it to appear in itunes and click on the restore button but i got the message that it couldnt be restored and there was a problem with the 'firmware' but before i could try anything else it disappeard from itunes again.
i have been told that the problem may be with my USB cable so i will buy another one at the weekend but if that doesnt work does anyone else have any ideas as i have tried nearly everything.
i personally think my ipod caught me looking at my friends new 80gb video ipod and got jealous!!!!!
Message was edited by: princesspurplehippy

Ipod not recognized by pc or itunes

hi,
i've has my trusty old ipod video for about 4 years now. and havent had any major problems with it, until friday. i plug it into my computer and a bubble pops up saying that usb device is not recognized. it happens when i try differents usb ports and even when i tried a different computer.
i've done everything that apple suggests (5R's, re-installing itunes etc) but have had no luck.
any help would be muchly appreciated.
thanks,
michelle

Did you try a different USB sync cable?
You mentioned different ports and different computers, but didn't mention the cable itself.
Patrick

Ipod not recognized by computer or itunes.!please help..been trying all day

i did 4 of the 5 R's because when i tried to restore my ipod the ipod updater 2006-03-23 wont even update because it thinks my ipod isnt plugged in. what can i do.

I have a very simular issue. I had my 5G iPod replaced by apple and i'm very scared it may happen again. I had the 5G for 2 weeks when iTunes would take a long time to recognize it. XP MCE 2205 will recognize it immediately, but iTunes does not start automatically nor does it recognize it if i start it. Then, i got that folder with exclamation icon, this is the reason they replaced it. I got the new one today, and connected it to my USB 2.0 port as i did before. Has been working fine. All of the sudden, iTunes is not recognizing it again. Restarted the computer and then iTunes decided to recognize it, and then iTunes locked up. I waited, then i got the "long write failed" error in windows. That scared me. I had to kill iTunes. Restarted my computer while removing the 5G from the USB. Once the computer was logged on, i connected the 5G to the onboard USB1.1 and... so far so good. The USB2.0 is a 4 port PCI card. ???? Does that have anything to do with my problems? Maybe not!

HT1459 ipod not recognized by computer or itunes, in recovery mode

Hi,
My problems started when I wanted to install and use "NOOK" my OS of 4.3.3.1? was said to not be compatible with the addon!
I was trying to add it via wifi because my computers kept failing to recognize or connect to it, neither did itunes.
I then wanted to upgrade the os to 5, which is the most current, I think.
My computers and itunes failed to recognize the ipod touch.
I kept trying and finally tried a system restore. That did not work either. I tried other machines, that also did not work.
I then reinstalled the operating system on my main system and installed itunes then connected my ipod touch version 2 i think.
The computer and itunes still failed to recognize it.
I then tried to do a factory reset, this erased the ipod and set it to an itunes symbol with the connection plug and wire showing as an image.
Now it is still not recognized and I cannot get it to work normally.
Is there a way to get it functional again?
Thank you for your time and assistance.

Hello Triguy60,
Thank you for contacting Apple Support Communities.
The following article have information that would be useful in sorting out your issue with the iPod not being recognized:
iOS: Device not recognized in iTunes for OS X
http://support.apple.com/kb/TS1591
USB and FireWire Quick Assist
http://support.apple.com/kb/HT1151
iPod nano (5th generation) Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/nano5gen/
Regards,
Jeff D.

Ipod not recognized in windos and itunes after udating software

My ipod was working just fine. But then itunes said that my ipod software was not updated so I went ahead and updated, after that is not recognized in windows and itunes.it does not even turn on, when i press a button in the screen apears a electric plug, like if it was saying connect to charge. but the only thing that happens when i plug it to the computer is that the same plug apears again in the screen.
thank you for your help

If your iPod is showing a picture that looks like the wall plug, then it does need to be connected to the USB wall charger. Sometimes other devices that will charge the iPod (such as a car charger or a docking station) will do the trick.
If you're near any Apple retail stores you could take your iPod there and see if they have one they can connect your iPod to for you, and then you'll have it up and running again.
CG

IPod not recognized on mac or itunes

iPod nor recognized in iTunes or on mac desktop

If your iPod touch does not appear under Devices in iTunes after you connect it to your Mac, refer to the troubleshooting suggestions here:
http://support.apple.com/kb/ts1591

IPod not recognized in My Computer/iTunes/Updater

I'm sure this has been discussed elsewhere but I couldn't seem to find my exact problem. I have a 30GB Video iPod that has been working just fine. Plugged it in and transfered some new songs before I left on my trip. Took my Computer and iPod with me to FL. Got to Florida and plugged it in and my computer would no longer recognize my iPod. Wouldn't find it in My Computer/iTunes/Updater; it would however, find it if I go into the Device Manager and clicking on disks. I could also find it by going into computer management then click on Disk Management. One thing I did notice was that the iPod was not given a drive letter, so I gave it one; still wouldn't find it, restarted the computer and it still wouldn't find it. Not sure what's going on but when I plugged in my Camera to upload some pictures I took of our trip, it won't find my camera's disk either unless I go into either Device Manager/Computer Management(Disk Management). Can anyone help here? is this a USB power issue?

That is EXACTLY what my stupid computer is doing. I tried my iPod on my friends laptop & it worked fine but not on my PC someone please figure this out, I've tried everything i can think of, I even had new usb ports & card put in!
Windows XP

IPod not recognized by computer or iTunes

So, this seems to be a common problem. When I connect my iPod to my computer, the computer nor iTunes recognize the laptop. I've tried connectivity tests and it can't detect the iPod. However, the USB port does recognize other devices. I've tried the 5 R's Apple suggests. I've tried other methods from changing registry values to loading older version of iTunes to no avail. When I run the diagnostic tests, here's what I get:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Inc. MXC051
iTunes 7.5.0.20
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Current user is an administrator.
The current local date and time is 2008-01-01 23:42:56.
Video Display Information:
Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
** iPod Connectivity Tests **
iPodService 7.5.0.20 is currently running.
iTunesHelper 7.5.0.20 is currently running.
Apple Mobile Device 1.14.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B. Device is working properly.
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Device Not Currently Connected:
iPod with color display running firmware version 1.2.1
Serial Number: 2Z6060XKTDS
However, it still charges when connected to the laptop and it charges when connected to the AC adapter. I've forced it into hard disk mode, and still nothing. I may take it to the Apple store this weekend, but any other ideas?

I have kind of the same problem with my 60gb ipod with colour display.
everything was working fine up until last sunday when i plugged into my laptop and I got the 'folder with exclamation mark' icon
i reset it and put it into disk mode but when i connect it to my laptop it doesnt turn up on itunes or windows. occasionally it will appear then disappear again so i can't restore it to factory settings.
i did manage to get it to appear in itunes and click on the restore button but i got the message that it couldnt be restored and there was a problem with the 'firmware' but before i could try anything else it disappeard from itunes again.
i have been told that the problem may be with my USB cable so i will buy another one at the weekend but if that doesnt work does anyone else have any ideas as i have tried nearly everything.
i personally think my ipod caught me looking at my friends new 80gb video ipod and got jealous!!!!!
Message was edited by: princesspurplehippy

Ipod not recognized by computer or itunes or anything!

just got a new ipod after i lost my old mini and when i plug my ipod into my computer using a 2.0 USB port it isnt recognized by my computer or my itunes , it doesnt even make the connection noise. My friends ipods are recognized by my computer and itunes. How do i make it work?

cant do any of the things in that artical because its a new ipod so i cant re anything to it.
Have you at least tried the Five R's listed there?
Another possibility.
Since your friend has connected their iPod to your computer before (presuming that it's on manual update in iTunes), this could be causing drive letter confusion on your computer.
In this case, try connecting your friend's iPod to your computer, and re-assigning the drive letter of the iPod:
Log off of any other users on your computer (and disconnect any iPods that are currently connected to your computer, as well)
Then, put the iPod into Disk Mode, then follow these steps:
1 - Don't plug in your friend's iPod yet.
2 - Go to "START -> Control Panel -> Admin Tools (if you don't see this, click on "classic view" button on the left panel) -> Computer Management."
3 - Click on the "Disk Management" button in the left panel area.
4 - Now, with "Computer Management" and Control Panel windows opened, connect the iPod.
5 - Right-click on the iPod's listing there (after a few moments when it gets recognized in this drive window), and click on "Change Drive letter and Paths". Then the "Change..." button.
Here's what it should look like:
Assign this iPod the letter "M" "N", "O" or the like (further along in the alphabet).
For more details, see this article:
Windows confuses iPod drive letter / Changing drive letter
I hope that helps you.
-Kylene

HT1339 ipod not recognized by my computer, it says "Windows has stopped this device because it has reported problems. (Code 43)" please help

please help...
my computer is not recognizing my ipod classic gen 5. it shows the sad face then i did the basic troubleshooting until logo comes out...
still my computer is not recognizing my ipod.. it still says "Windows has stopped this device because it has reported problems. (Code 43)"

See here: iPod displays a sad iPod icon
Note that it's often a good sign of a hardware issue with the iPod's hard drive meaning the iPod will need to be serviced or replaced.
B-rock

Ipod not recognized by computers or itunes

I have not been able to view my ipod in itunes for months now. When I plug it into my computer, it is recognized as a USB storage device that is unformatted, not as an ipod. I have tried it in all the USB ports and on multiple computers, and I know it is not a cord issue.
I have tried all of the 5 R's except restoring my ipod, which I am afraid to do as my 15 gigs of music are not very well backed up. I also don't know that it is even possible when my device isn't recognized by the computer.
Also, in one last ditch effort, I plugged the ipod into an older computer that doesn't even have itunes installed on it. For an instant, the computer recognized it as "ipod" and soon afterwards said it was "installed and ready for use." Within a few minutes, though, the computer reverted to seeing it only as a mysterious removable disk.
I think that this may have possibly started after the first time that I reset my ipod by pushing the center and menu buttons. Why would this have caused this problem? Aside from the computer issue, the ipod works fine. PLEASE let me know if there are any further suggestions out there - especially ones that don't require restoring my device!
Thanks.
Windows XP

Hate to say it, but you just might have to "restore". As for you music, as long as it is on your computer's hard drive or acessible server, it should be able to last the amount of time it takes to restore without crashing, unless you have had problems with your hard drive in the past.
Good Luck!

Ipod not recognized by finder or itunes or windows xp

Similar Messages

Maybe you are looking for