Ipod not recognized by itunes and i have the DND screen

Hi: I am a new user of discussions, I have a 20GB ipod with a connector dock, I plugged the ipod into the computer and immediately got the Do Not Disconnect message. My ipod does not show up in the itunes source list so I can not eject it. When I click on the ipod tab in the itunes preferences Iit says no ipod is connected. I apologize if this question has been discussed to death, but I don't understand what I might me doing wrong. Thanks for any help.
G4   Mac OS X (10.4.5)  

Check these out.
iPod doesn't appear in iTunes or on the Mac desktop
iPod does not appear in iPod Updater or iTunes in Mac OS X
iPod appears on the Mac OS X desktop but not in iTunes.
Try to restore it in disk mode.
Putting iPod into disk mode.

Similar Messages

  • Ipod touch is not recognized by itunes and i have executed all steps in the apple suggested troubleshooting, the device will not reboot either.  Any suggestions?

    ipod touch is not recognized by itunes and i have executed all steps in the apple suggested troubleshooting, the device will not reboot either.  Any suggestions?

    Does it light up at all? If not, you could have a battery issue.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

  • My iPod touch is not resonding to iTunes and I have the latest update. I plug it in and it begins to sync, then stops with no reason why. Is there a way this can be fixed?

    Why is my iPod not syncing to iTunes when i have the latest update?

    Seems, iTunes can't read your backup anymore. Copy the backup folder to a safe place before you delete the latest backup from the list in iTunes/Preferences/Devices
    The folder where your backup data is stored changes depending on the computer's operating system. Since iTunes only keeps one backup per device, you should ensure the backup folder is included in your periodic data backup routine.
    iTunes places the backup files in the following places:
    Mac: ~/Library/Application Support/MobileSync/Backup/
    Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
    Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
    Note: If you do not see the AppData or Application Data folders, you may need to show hidden files (Windows XP,  Windows Vista and Windows 7), or iTunes may not be installed in the default location. Show hidden files and then search the hard drive for the Backup directory.
    copied from http://support.apple.com/kb/HT1766
    After you deleted the backup from the list, try again to sync.

  • HT4623 After updating my software on my iPhone 4s; my phone is not recognized by iTunes and none of the support suggestions have worked.  I am not satisfied with my apple support

    After updating to the latest software, my iPhone 4s and iPad 2 are not recognized by iTunes.  I have attempted all of the suggusted material on Apple support.  I am not satisfied as these items are needed daily.

    Connect the device to the computer.
    Quit iTunes if it launches.
    Click the Start menu, right-click on Computer, and choose Properties.
    In the upper-left corner, click Device Manager. The Device Manager window should open.
    Click the plus icon (or disclosure triangle () for Windows 7) next to Universal Serial Bus controllers to expand this selection.
    Right click on apple mobile device USB Driver and update it to latest version.
    This worked for me..

  • Ipod not syncing to itunes and i have tryed every step it told me to what do i do?

    ipod is not syncing to my itunes and I have tried every step on the apple troubleshooting and it didn't work what should i do?

    We may need more information: have you been able to sync before? when the ipod is plugged in and itunes is up is the device recognized?

  • Why is my ipod not recognized in itunes and content appears to be lost

    I recently connected my ipod to charge, when itunes did not come up I found that it was open by another user on our pc. I went to close itunes from there session But it was frozen. I had to press control alt delete to end task. When it closed I opened it back up in my windows session and found all my content was lost and it didn't recognize my ipod. itunes wants to reset all settings to factory and delete any content that may still be on there. When the ipod is ejected it shows nothing on there but when i plug it in show my ipod name, and some content appears to still be there, in my computer in usb port (G:). Please help I hope I didn't loose all my music!!!

    What have you tried so far in terms of troubleshooting this issue?  Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
    What happens if you try to reset the device with it still connected to the PC?
    How to reset iPod
    Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
    Have you carefully worked through each and every single suggestion in this Apple support document?
    iPod not recognized in 'My Computer' and in iTunes for Windows
    B-rock

  • Ipod not recognized in itunes.  i have tried "everything". please help me

    ipod 4th gen not recognized in itunes, windows 7.  I've tried reinstalling itunes, bon jour, quick time etc.  can anyone help?  Thank you for any advice.

    is it plugged directly into the computer? are your usb drivers up to date? what kind of antivirus do you have>Disable it if you have it
    -do you have anything else plugged in like a printer or camera?!
    These article should help though 
    http://support.apple.com/kb/TS1496?viewlocale=en_US
    http://support.apple.com/kb/TS1369

  • BRAND NEW iPod not "recognized" by itunes and "appears to be corrupted"????

    I recently purchased an 80gb ipod classic and when I came home to connect it to my computer, itunes opened and the following message appeared:
    iTunes has detected an iPod that appears to be corrupted. You may need to restore this ipod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod
    I just got this, and had never even turned it on, so how can it already be corrupted? I tried disconnecting and then reconnecting the ipod, to no avail. I then restored the ipod, again still message. I even quit iTunes and then reopened it, and still it says the same thing.
    Here is a screenshot of what I'm seeing:
    http://img81.imageshack.us/img81/9031/picture1ul6.png
    Any idea on what's going on? This is really annoying/frustrating considering it's brand new.
    ughh
    Message was edited by: Robert Young10

    Thanks, I ended up getting the newest version of iTunes (I had 7, just not 7.7 or whatever that little insignificant update was) and then tried again. This time, itunes itserlf wouldn't even open because that version of itunes only worked with Mac OS X 10.4.10, and I had 10.4.4
    I did a software update for my OS, which I HATE doing because of all the glitches and possible problems associated with updates but restarted the computer.
    After doing Opaldad's helpful tip, I connected the ipod and restored it. After that, its working perfectly.
    Thanks for the help
    and to anyone who has this in the future, make sure you have the current version of itunes and your OS
    Now, just have to wait for my 14 gb of music to upload

  • Why is my iPod not recognized in iTunes?

    Why is my iPod not recognized in iTunes?

    What have you tried so far in terms of troubleshooting this issue?  Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
    What happens if you try to reset the device with it still connected to the PC?
    How to reset iPod
    Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
    Have you carefully worked through each and every single suggestion in this Apple support document?
    iPod not recognized in 'My Computer' and in iTunes for Windows
    B-rock

  • My ipod touch is not recognized on itunes and will not turn on or give me the battery sign. I have tried toubleshooting it by holding down the home button and the sleep/wake button, but it doesn't work. What do I do to fix it?

    My ipod touch is not recognized on itunes and will not turn on or even give me the battery sign that it is dead. I turned it off and it won't turn back on now. The screen is completely black and won't do anything. I have tried charging it over night and nothing happened. It was never near water. I have tried troubleshooting it by holding down the home button and the sleep/wake button, but nothing happened and it didn't work. What can I do to fix it?

    Device Not Recognised
    For PC
    http://support.apple.com/kb/TS1538
    For Mac
    http://support.apple.com/kb/ts1591

  • TS1538 I am using windows 7 and my 3rd gen nano is not recognized in itunes. I have followed all online troubleshooting to no avail. My ipod is recognized by windows but does not appear in itunes.

    I am using windows 7 and my 3rd gen nano is not recognized in itunes. I have followed all online troubleshooting to no avail. My ipod is recognized by windows but does not appear in itunes.

    not recognized by anything: http://support.apple.com/kb/TS1369
    recognized by windows, but not itunes: http://support.apple.com/kb/TS1363
    solving the problem if the above does not work:http://www.instructables.com/id/What-to-do-when-iTunes-does-not-recognize-your-i Po/step1
    (make sure you go to the next slides.

  • TS1538 I have a 4th generation iPod. My system is Windows 7 64-bit. iPod not recognized in iTunes. Also getting iTunes error about cd/dvd drivers not installed. I have reinstalled 4 times and finally got iPod software installed properly. Please help!

    I have a 4th generation iPod. My system is Windows 7, 64-bit. iPod not recognized in iTunes. It is in my computer. Also getting iTunes error message about cd/dvd drivers not properly installed. I've restalled 5 times and still not working.  Finally got iPod software to properly install. Please help!

    Did you try this:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • My Ipod nano is not recognized in itunes.  I have uninstalled itunes and reinstalled it with an update and it still won;t work

    My Ipod nano is not recognized in itunes.  I have uninstalled itunes and reinstalled it with an update and it still won;t work

    Hi there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iPod not appearing in iTunes
    http://support.apple.com/kb/TS3716
    -Griff W.

  • IPod is recognized by iTunes and computer, but wil not sync songs

    iPod is recognized by iTunes and computer, but wil not sync songs. I have about 1400 songs and just got 40 more, and before I bought those 40 my iTunes was wiped out. I still had the files so my iTunes was filled up again. Now, when I connect my iPod to the computer it is recognized and then it says "do not disconnect" then after a few seconds it says "ipod update is complete- ok to disconnect". but it did not upload any songs. How can I make it work?

    If your iPod shows up in Explorer under 'my computer' try changing the drive letter:
    -- Click on Start=>Control Panel=>Admin Tools=>Computer Management=>Disk Management
    -- Right-Click on the iPod and select “change drive letter”
    -- Choose something further along in the alphabet that is unused (Usually, “M”, “N”, “O” or something similar)
    -- Safely eject the iPod
    -- Reboot the PC
    Then restore your iPod to factory settings.
    http://docs.info.apple.com/article.html?artnum=60983

  • IPod classic not recognized in iTunes and in Finder, doesn't charge

    iPod classic not recognized in iTunes and in Finder, doesn't charge and even doesn't charge outside of Macbook. I've tried rebooting Mac, rebooting iPod, I installed once again iTunes but nothing works Everything was fine until the latest iOS and iTunes update. Please help me :-)
    OS X Mavericks 10.9.5; iTunes 11.4

    Hello,
    The cord might be the case, but first, try these suggestions:
    Try putting your iPod into disk mode, then try connecting it to your computer again...
    <a href="How to put your iPod into disk mode</a>
    Do you have a wall charger? If so, then try connecting your iPod to that, and does it charge, or not?
    Have you checked this link out?:
    <a href="http://docs.info.apple.com/article.html?artnum=60941">iPod doesn't charge correctly
    Does your iPod appear in "My Computer"? If so...
    iPod shows up in Windows but not in iTunes
    If not...
    iPod missing in "My Computer" or in iTunes
    Post back on what happens when you try these things out. I hope this helps!
    ~~Kylene

Maybe you are looking for