IPod not recognized by iTunes, Windows Vista prompts to format iPod drive

Hello,
I have IPod 80GB which I rarely use. Yesterday  when I wanted to use it, I went to add a few new audios to it, connected to my computer and launched iTunes. I added the folder which contained audios to iPod, synced it and wanted to disconnect, but iTunes took excepionally long to finish.
When I clicked on 'eject' icon, I go a message saying 'some files are being accessed' or something like that. I waited for 5-10 minutes but it won't finish up, so I unplugged my iPod as I had to leave.
Later when I wanted to play, I noticed I had no audios in iPod at all.
Later when I got home, connected it again to computer, launched iTunes, but iTunes won't show iPod. A few minutes later, windows (Vista) prompted a message saying that it needs to format N: drive (which was iPod).
I tried diagnostics on tis site, restarted/reset iPod etc, but it didn't solve the problem. I removed and reinstalled iTunes as per instructions, still no use.
Then I called Apple support Canada and the guy on the phone said I need to pay to get support. He said he'd send me some documents via email which would solve the problem and hen I wouldn't have to pay. I gave him my email address, but so far I have recieved no emails from him. I have checked my spam and junk folders, just in case, but nothing there.
Anyhow, this issue came up all of a sudden, there has been no physical damage to iPod, I barely use it. maybe for few minutes here and there a month. I have had numerous problems in the past every time a new iTunes update come, it always creates problems. Last year I spent many hours after iTunes update make iPod unrecognizable so I had to go back to older version, then upgrade etc. I don't remember how I solved the issue, but it took a while and it turned out to be something of iTunes version issue.
I wonder if this is another of such issue. I hope its not a hardware issue with iPod. I'd appreciate any help.
Thanks

I just got Vista too and it does recognize my ipod, but itunes can't find a lot of my songs on the computer. I tried to uninstall itunes and reinstall it thinking that it would seach for new music when I installed it again but nothing new happened when I did that.

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