Ipod not recognized by iTunes, won't update

My 4thGen ipod suddenly isn't being recognized by itunes. I've trying resetting, no help. I get an "ipod needs formatted" window, so when I try to run the ipod updater, the ipod still isn't recognized. But in MyComputer, it is recognized as "e drive".
I recently bought a new laptop and had everything moved from the old one and the ipod was synching perfectly, but this just started happening. I think the only thing that changed since my last synching was I installed Norton Antivirus.
Thanks for the help...

A connection problem, it seems. Have you tried to disable Norton AntiVirus just to see if it helps?
I also suggest you charge your iPod fully (using an iPod AC charger) before connecting it to your laptop.

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Ipod not recognized by itunes

My ipod mounts on the pc, itunes does not see it. An error pops up saying that the ipod is write protected...???? I restored it, reinstalled, rebooted. Not sure what other steps to take.. Thansk for any help.

Hello Jennifer,
Thank you for using Apple Support Communities.
Sorry that your iPod isn't recognized. The following articles should help you sort out what is going on and get your iPod working again. I didn't see if you are using OS X or Windows, so I included the articles for each.
If you don't see your connected device in iTunes for Mac - Apple Support
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Regards,
Jeff D.

TS1538 I have a 4th generation iPod. My system is Windows 7 64-bit. iPod not recognized in iTunes. Also getting iTunes error about cd/dvd drivers not installed. I have reinstalled 4 times and finally got iPod software installed properly. Please help!

I have a 4th generation iPod. My system is Windows 7, 64-bit. iPod not recognized in iTunes. It is in my computer. Also getting iTunes error message about cd/dvd drivers not properly installed. I've restalled 5 times and still not working. Finally got iPod software to properly install. Please help!

Did you try this:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

Why is my iPod not recognized in iTunes?

Why is my iPod not recognized in iTunes?

What have you tried so far in terms of troubleshooting this issue? Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
What happens if you try to reset the device with it still connected to the PC?
How to reset iPod
Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

Ipod not recognized by itunes or laptop

i have an ipod touch 4g and i can't get it to be recognized by my sony vaio laptop.
i recently got a new laptop and just finished transferring my itunes library over to it.
i went to sync my ipod, but i had endless problems with my old and new library. long story short, i reset it completely.
on my ipod, i set everything back to their old settings and whatnot, but when i went to sync it, my ipod didnt show up in my computer or itunes.
i restarted, checked for updates, and all that with amds and itunes. i followed every suggestion from apple support, troubleshoot, and ran diagnostics from itunes. the diagnostics still say that there is not an ipod found.
on its own, my ipod functions correctly and recognizes to be charged from my usb port. itunes and windows wont recognize it though
is there anything else i can do? this is really frustrating me.
thanks!

- So you tried everthing here:
iOS: Device not recognized in iTunes for Windows
- Does it charge?
- Have you tried another cable?
- Try a known good compuuter.
- Reset the iPod, nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Make an appointment at the Genius Bar of an Apple store.

Ipad, ipod not recognized by itunes since newest download

both my ipad and ipod don't get recognized by itunes since latest update. I get the standard sounds when connecting to the computer. I get a "trust this comuter" question on the ipad. But no icons in itunes.

Hey jfee,
I would run through the recommended troubleshooting steps in this link to resolve the issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Welcome to Apple Support Communities!
Take care,
Delgadoh

Ipod not recognized by itunes or windows.

Hi there, I have an 80gb Ipod classic which is not recognized by itunes or windows. The "Use iTunes to restore" message appears on my ipod but when I connect it to my pc itunes does not recognize it. Windows shows a message informing me that I need to format the drive but is then unable to do so. Ipod will not go into disk mode either. I have tried reinstalling itunes and using the ipod in a different usb drive. I have also connected it to a mac and a windows pc but nothing happens. I have tried to use the diagnostics mode on the ipod but that will not work either. I am wondering if my ipod's hard drive is corrupted.

Hello,
My iPod is not being recognized by iTunes or internet
explorer. It used to, but not anymore. It just
dosent show up when I connect it to my computer.
Also, the "do no disconnect" sign does not appear on
my iPod when I connect it. It is still able to
recharge, though.
have u tried a different usb port?
I read that I have to restore it. I have tons of
songs in my iPod that I do NOT want erased! How can
I back these songs up? I have some songs on my iPod
that are from another person's computer, so if they
get erased, the songs are gone forever.
try this http://www.copypod.net/
Nano 4GB black|Moto RAZR V3 black| PSP| all kinds of cases for nano|radio/remote Windows XP <img src="http://i36.photobucket.com/albums/e13/superman5656/c.jpg" ="right"

Ipod not recognized by itunes but is by iphoto

Hi,
My ipod is not recognized by itunes (it's does not appear in the left section) but it is in iphoto (aks me if I want to import 15 elements).
I have follow the instructions bellow with no success.
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Can someone give me a hand please,
Ipod touch 2 gen
Mac OS 10,6,8
itunes 10.5.2

Have you tried the this part of the omne link you post:
Additional Information
In rare circumstances, your device may be recognized after reinstalling iTunes, but after you restart your Mac, the device may not be recognized again. If this happens, and you are using Mac OS X v10.6 (Snow Leopard), please follow the steps in this article.
The link you provided is confusing since the first line give you the link for Windows and second for a Mac.

Ipod not recognized by itunes, why?

I got a new Ipod and it is not recognized by Itunes. I have reinstalled itunes. I have tried to reset the ipod. It also does not show up on Windows Explorer. I tried changing things in the MSCONFIG file and it still did not work. The USB ports work and I have checked that by plugging in an external HD. Any suggestions?

iPod appears in Windows but not in iTunes
iPod not recognized in 'My Computer' and in iTunes for Windows

IPod NOT recognized in iTunes...'Recognized' in My Computer...W7

Hello, just joined community, my name is Dominick, glad to be here.
So all of the sudden my iPod is NOT being recognized by iTunes. I have the most recent version of iTunes. I am running Windows 7 64-bit on my Lenovo Laptop. Long story/synopsis below...
It is being recognized in 'My Computer.' It is recognized as "Removable Disk." If I click on it, it then says "You need to format the disk in drive G [USB port its in] before you can use it". Then asks me if I want to Format Disk or Cancel. However, if I ask it to Format disk, it fails to do so every time. After failing, it then says...
"Windows can't Format G...Check to see that disk and drive are connected properly, make sure that the disk is not read-only, and then try again. For more information, search Help for read-only files and how to change them."
Can anyone provide some clarity on this statement? Can I change its properties to read-only and will that work?
Again, my iPod is NOT being recognized in iTunes, so I cannot restore it. I figured that would be my best solution at this point. When I run Diagnostics in iTunes and run the "Device Connectivity Tests", it tells me all 3 Support Services are working/green amd 2 of the 3 Ports are working/green...the only not working/red item is "No iPod...found", which of course just means itunes cant recognize my iPod when plugged in...back to square 1.
Also, I came across the Apple page dedicated to troubleshooting an iPod that is NOT recognized in iTunes, but is recognized in My Computer.
http://support.apple.com/kb/TS1363?viewlocale=en_US
However, after exhausting all options listed here, my iTunes is still not recognizing my iPod. I then tried uninstalling iTunes and all its component programs, e.g. Quicktime, Bonjour, Apple Device Services, etc. and reinstalling and this did not work. I then tried plugging in my iPod into a friend's computer with latest version of iTunes and that didn't work either.
To provide a little more background on how I got here, my iPod was acting funky over the past 2 weeks...meaning it would be slow to response, random songs would freeze/not play, and then start playing again, or freeze altogether, then I'de have to reset my iPod by pressing Menu and middle-button...I was planning on restoring it yesterday just to fix its minor issues that at the time were just annoying...but as fate would have it, here I am now...
When I plugged it into my laptop to Restore it yesterday morning, it took a LOOONG time for iTunes to recognize it, then iTunes told me the iPod was corrupt and I should Restore it...well, being an ignorant peion that I am, I instead disconnected it and tried Resetting it again to see what that would do...it then was totally frozen, wouldnt respond to pressing Menu and middle button to Reset iPod, and wouldnt get recognized by iTunes or My Computer when I plugged it in...once the battery died, I was able to charge it up, all the music and files were gone, and I had to select a language...I then plugged it into my Laptop to see what would happen, and per above, here I am now with iTunes no longer able to recognize iPod, but My Computer can, and everything else per above.
I've tried EVERYTHING I can find under the sun to fix / Restore my iPod / get iTunes to recognize it. Any last-ditch efforts from the Apple Community? Again, I already exhausted all options I can think of / find, including per link above...http://support.apple.com/kb/TS1363?viewlocale=en_US....my hope is mebbe someone else here can provide another option that will magically work or can decipher what my Computer is telling me per above when it fails to Format my iPod. Otherwise, this iPod is probably now FUBAR...
Hope that makes sense. Please lemme know any thougts or questions. you may have. Thank you for your time.
Dom

From the Classic iPod manual.
To reset iPod classic:
1 Toggle the Hold switch on and off (slide it to HOLD and then back again).
2 Press and hold the Menu and Center buttons for at least 6 seconds, until the
Apple logo appears.

2nd generation touch ipod not recognized by itunes or Macbook

2nd generation touch ipod is no longer recognized by itunes. The ipod has been reset and the only screen image is the itunes icon with an arrow and a USB cord connection pointing to the itunes icon.

Try here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
If you have Snow leopard do not forget to look at the Additional Information paragraph.

IPod not recognized in iTunes 7....continued, what I've done so far.

My iPod mini is not recognized in iTunes 7...but it recognized by Windows and this problem persists on all computers which makes me think it's the software on my iPod since it plays perfectly and charges up every time.
I have tried the following:
1. Resetting
2. Changing the Drive Letter from E to I
3. Deleting the Temp folder (as per an article's instructions) but some files would not delete.
4. Optimizing the drive with Norton Systemsworks
5. Changing USB ports
6. Removing and reinstalling iTunes.
I have read suggestions to do "Error-Checking" I found this by right clicking on the drive and clicking properties and then tools. There are two options here: "Automatically fix file system errors" and "Scan for and attempt recovery of bad sectors". What should I do? Why would I want to recover "bad sectors"?
Before this first started, I started up my computer when my iPod was plugged in and got this blue screen message:
Checking file system on E:
The type of the file system is FAT32.
The volume is dirty.
Volume Serial Number is 4360-F78C
Read failure with status 0xc000009c at offset 0x79c000 for 0x1000 bytes.
Read failure with status 0xc000009c at offset 0x79c000 for 0x1000 bytes.
Folder \iPod_Control\Music\F03 has bad clusters.
Bad clusters removed from folder.
Unrecoverable error in folder \iPod_Control\Music\F03.
Convert folder to file (Y/N)? Yes
Convert lost chains to files (Y/N)? Yes
507633664 bytes in 82 recovered files.
Windows is verifying free space...
Free space verification is complete.
Windows has made corrections to the file system.
4038922240 bytes total disk space.
335872 bytes in 29 hidden files.
24576 bytes in 6 folders.
2213265408 bytes in 519 files.
4096 bytes in bad sectors.
1825288192 bytes available on disk.

The solution was worked out on this thread:
http://discussions.apple.com/thread.jspa?threadID=941509&tstart=0

Ipod not recognized in itunes. i have tried "everything". please help me

ipod 4th gen not recognized in itunes, windows 7. I've tried reinstalling itunes, bon jour, quick time etc. can anyone help? Thank you for any advice.

is it plugged directly into the computer? are your usb drivers up to date? what kind of antivirus do you have>Disable it if you have it
-do you have anything else plugged in like a printer or camera?!
These article should help though
http://support.apple.com/kb/TS1496?viewlocale=en_US
http://support.apple.com/kb/TS1369

Ipod not recognised by; Itunes, Explorer or updater

Hello I need some help,
I have a U2 20 GB Ipod and have has no issues for 18 months. Now it can't be recognised by Itunes, Windows Explorer or the brand new updater and does not play back most of my music.
I have tried the 5Rs. However most of the time after resetting it shows either the folder icon or the sad icon. Occasionally it will fully reboot, but then will only play a few of my songs before skipping to the next one. Whilst its doing this you can really hear the harddrive going "crunch".
I have also tried Forcing it into disk mode and attempting to restore it using the new updater but then I only get the message "can't mount ipod" from the updater. Whilst it is connected to the PC the ipod hard drive continually spins up and goes crunch, stops and then starts spinning again. This doesn't stop until i disconnect it.
I have another Ipod which connects to itunes and the updater with no problems at all
Am I right in thinking that that the hard drive on my ipod has finally died?
Brownda

I have had same problem for months, i sent my 40gb click wheel back after hours of trying the support and when returned exactly the same, i was getting a new pc in july so did everything from scratch again as only thing i'd not tried was a new pc and cable - still same problem and now apple say its over 1year old (15th June05) and want £160 to repair - it says in restore "unable to mount ipod", my computer only recognises it for a second whilst the ipod clicks and whirrs and then shuts down with a glint of the exclamation mark folder and this is after returning it 4 times for repair in the 1 year I had it after paying over £300 - my suggestion as i am doing is go to the small claims court and for a £25 fee sue them as its obviously not fit for purpose - by the way there's no one to talk to and no way to sent this feedback to apple direct!
lousy and expensive time wasting gadget when its broken

Ipod not recognized by itunes, iphoto on either of my macs

Ipod is not launching in itunes, or iphoto with either imac or macbook. Have tried restarting both macs, restarting ipod holding both buttons, tried different usb wires and ports. Any ideas?

iOS: Device not recognized in iTunes for Mac OS X
Does it charge?
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Ipod not recognized by iTunes, won't update

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