IPOD NOT RECOGNIZED BY WINDOWS...I HAVE TRIED EVERYTIHING help plz

i got my ipod nano 4 GB for christmas. middle of march it is already broken. my windows does not recognize ipod. i have tried everything...gone through tons of posts. no help yet........PLEASE HELP MEEEE

Try this document.
Ipod not recognised in "My Computer" or in iTunes on Windows.
http://docs.info.apple.com/article.html?artnum=61711

Similar Messages

5th Gen Ipod not recognized by windows or itunes. Have tried it all. Any Ideas?

Hello everyone. I have a 5th generation Ipod I recently purchased that I'm having what seems to be an common issue. When I connect the ipod to my computer via USB, the Ipod is not recognized in windows or Itunes. Occasionally the Ipod will charge when connected but not always. Though this is the same for the old wire I used and the new one I purchased today. Even when shown charging the Ipod is not recognized and there is no noise that a device has been connected. I have tried the 4 R's (without Restore) which I can't do, chaninging the drive letter, disabling start up software,uninstalling and reinstalling all Apple Software. I have tried connecting to another computer and have gotten the same result. When I check the diagnostic screen on the ipod it shows that a usb cable is detected. I have upgraded all my driver software, disabled and reenabled them. I'm almost 3 hours from the nearest store so that it out of the question. I'm curious if anyone has any other ideas and will try anything you think might be the issue and fix. Thank you for time.

From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes. Those affected have been exhausted by this ongoing issue. To update or not to update? And I always say never update unless you have to, and turn off all that auto update mess!
I have two core2duo lappies running 32b vista. My workflow dictates 32b fyi. One is acer aspire running itunes v 11.1 (.0.126), 5th gen nano was originally formatted and works just fine on this machine to this day. My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12) Windows mounts it just fine. itunes is not having it. no shirt no shoes no service.
I have both a 4th and 5th gen nano. The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad! Weird huh? I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
I'm at a loss on the thinkpad. Scanned for intruders. Cut the Lenovo bloat. Executed system and reg maintenance. Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail. NO NO NO. Every single dang port, every time on the thinkpad. Has me feeling like others might get the same treatment by the next itunes update. :|
So in summary for me:
5th gen nano and thinkpad are a NoGo on 11.1^ last working version for me = 11.0.1
5th gen nano is working on an acer aspire 11.1.0 but no way in the world am I updating
4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod?

Ipod not recognized by windows or itunes

OK here's a humdinger: my ipod used to be recognized by my computer (meaning Windows XP), but then abruptly stopped in a catastrophic meltdown that completely wiped my ipod of everything -- didn't even show the menu. Fastforward, ipod is replaced. Windows will still not recognize it -- most of the time. The toolbar says USB device detected and hardware installed and ready to use, but the message that it's not recognized by Windows still appears. Now I said it was recognized sometimes. When it magically is (this is my only description for it because there is no apparent reason), and this is rare, usually after the computer has been turned off for awhile, the ipod will sync through about a fifth of my library then quit. The "disc cannot be found" message appears, and Windows stops recognizing and I'm back to square one. One would think that I now at least have a fifth of my songs on the ipod. Nope, just one for each time this has happened (being 2). Please do not respond with anything having to do with updating or uninstalling/reinstalling drivers, disabling USB 2.0, searching for E:\ drive, Windows Update, the whole appleipod.bat thing, updating itunes, or scanning for new hardware as I have tried these and a few other solutions. I'm just wondering if I'm completely, well, you know. Thanks for your time.

OK here's a humdinger: my ipod used to be recognized by my computer (meaning Windows XP), but then abruptly stopped in a catastrophic meltdown that completely wiped my ipod of everything -- didn't even show the menu. Fastforward, ipod is replaced. Windows will still not recognize it -- most of the time. The toolbar says USB device detected and hardware installed and ready to use, but the message that it's not recognized by Windows still appears. Now I said it was recognized sometimes. When it magically is (this is my only description for it because there is no apparent reason), and this is rare, usually after the computer has been turned off for awhile, the ipod will sync through about a fifth of my library then quit. The "disc cannot be found" message appears, and Windows stops recognizing and I'm back to square one. One would think that I now at least have a fifth of my songs on the ipod. Nope, just one for each time this has happened (being 2). Please do not respond with anything having to do with updating or uninstalling/reinstalling drivers, disabling USB 2.0, searching for E:\ drive, Windows Update, the whole appleipod.bat thing, updating itunes, or scanning for new hardware as I have tried these and a few other solutions. I'm just wondering if I'm completely, well, you know. Thanks for your time.

Ipod not recognized by windows, itunes, and will not charge with pc.

yesterday, when i went to sync some new music onto my 1gen nano, it did not work (duh). i plugged it in 3 times:
-1st, it displayed the "do not connect screen" for one second, and itunes flashed the screen it shows when your ipod is connected, but then the ipod disconnected itself after that one second.
-2nd, windows gave me a message saying the hardware could not be recognized.
-3rd, nothing at all happened, as has been happening each time i try to plug it in since then.
i've done the 5 R's .. and i've tried all the suggestions shown on posts that sound like mine, including these: Windows XP cannot detect an iPod.
USB drivers are not installed properly or are out of date.
iTunes 7 doesn't recognize the iPod.
my ipod will charge when plugged into a wall charger, and it plays normally. also, my brother's ipod (2nd gen nano) is recognized by windows/itunes.

Hello
I have been having nearly the same problem as Crashcup for the past month. Differences being I am operating with Windows Vista and my iPod is a 160GB Classic. I have gone through all the steps in the troubleshooting documents to no result. I attach my iPod and it is not recognized by Windows, iTunes or even in Device Manager. Not even as an "Unknown Device".
I know there is nothing wrong with the USB ports as two different external hard drives and a video game controller work perfectly fine through them. Same goes with the iPod itself; it continues to play and function normally, and is recognized by a charging device completely separate from my laptop. Just when attached to the computer there is no sign of it.
I am very frustrated that there is no further instruction with regard to what to do with an iPod Classic (as referred to by Crashcup: "...it says to take a photo with an iPhone, or a screenshot with an iPod touch or iPad. WHAT ABOUT THE IPOD CLASSIC????)
Any help would be much appreciated.l=

IPod not recognized by Windows / iTunes

Hello,
I hope someone here can help. So far my first experience with Apple support has NOT been a positive impression.
I searched for info on this problem, but the other ones I see all seem to be related to freezing or battery issues.
iPod Classic 120GB, I don't sync very often, and just finished doing a bunch of cleanup in iTunes (album artwork, song info, etc.) and want to re-sync the pod.
When I connect to the PC with the USB cable, Windows doesn't seem to recognize the device, and it doesn't show up in iTunes.
It is charging through USB, however. The battery is fully charged.
I tried 3 different USB ports on the PC.
Tried restarting iTunes.
Tried restarting the computer.
Went to Apple support website, tried the troubleshooting assistant:
Reset the pod.
*Had already tried different USB ports.
*Had already trired restarting the PC (Although it mentions checking for the latest software updates - I didn't do this. WHAT software updates should I look for? Device drivers? OS updates? WHAT???)
Re-installed iTunes. (Was already at v 9.2.1.4)
*Did not try the restore. Reading the instructions, it appears that the iPod has to be connected to do this, and that's the problem -won't connect!
Also read something about disk mode. I set the iPod to disk mode, but it's not recognized that way, either. When connected by USB in this mode, the iPod screen still says "OK to disconnect".
I tried the link "iPhone, iPad, or iPod is not recognized by Windows".
I do not see the "Apple Mobile Device USB Driver" anywhere in Device Manager. I suppose this is the problem.
However, continuing with the instructions, it says to take a photo with an iPhone, or a screenshot with an iPod touch or iPad. WHAT ABOUT THE IPOD CLASSIC?????
(These instructions also say to disconnect the device, but nowhere says when to connect it. Why do they put half-baked troubleshooting instructions on their web site???)
Is there anyone from Apple support on this list who can help? I believe the driver needs to be reinstalled somehow, but it didn'thappen when i re-installed iTunes, so how do I do this?
Thanks
Keith

Hello
I have been having nearly the same problem as Crashcup for the past month. Differences being I am operating with Windows Vista and my iPod is a 160GB Classic. I have gone through all the steps in the troubleshooting documents to no result. I attach my iPod and it is not recognized by Windows, iTunes or even in Device Manager. Not even as an "Unknown Device".
I know there is nothing wrong with the USB ports as two different external hard drives and a video game controller work perfectly fine through them. Same goes with the iPod itself; it continues to play and function normally, and is recognized by a charging device completely separate from my laptop. Just when attached to the computer there is no sign of it.
I am very frustrated that there is no further instruction with regard to what to do with an iPod Classic (as referred to by Crashcup: "...it says to take a photo with an iPhone, or a screenshot with an iPod touch or iPad. WHAT ABOUT THE IPOD CLASSIC????)
Any help would be much appreciated.l=

IPod not recognized by Windows at all

Hey all,
A friend's iPod recently stopped being recognized by Windows, and asked for my help in getting it to work. The iPod works fine, but whenever it's plugged into the computer (running XP Home), nothing happens. The cord is not the problem; when I plug a different iPod into the computer, it's recognized without problem. Similarly, the problematic iPod is recognized under Ubuntu Linux, and all of the files are accessible. I've tried putting it into disk mode and plugging it in, but it keeps the message "OK to disconnect." I am at a total loss as to what I can do to solve this problem. Please help me! Thanks a lot!

I'm running into what sounds like the same problem. I updated the software for my daughters 30GB ipod and since then cannot connect the ipod to any computer. I know the cords are OK, I've tried 3 computers, updated i-tunes software on all 3, tried mutliple re-sets and have put it into disk mode as well. There's been no way I can get the ipod to be recognized in either itunes or windows. The ipod works ok but the connectivity is dead. I am very keen to see what answer you may get. Thx

Video ipod not recognized by windows at all

My new video ipod suddenly cannot be recognized by Windows. I'm not really sure what happened - one day I was able to plug it in and have iTunes automatically start and sync, and now whenever I plug it in I just get the message "do not disconnect." Also, the iPod is not recognized by Windows - doesn't even show up in "My Computer," though it does show up in "Device Manager" and in the "Safely Remove Hardware" dialogue.
What could be wrong? I already uninstalled iTunes and Quicktime and reinstalled them, to no luck. I also installed the new iPod system software 1.3 but also no luck. Finally, I uninstalled all of my USB ports and forced Windows to reinstall them, but that didn't work either. The first time I put in the iPod after that I got a dialogue box that it had recongized the new hardware and was installing the iPod, but nothing ever came of it.
However, both iTunes and my video iPod are fully functional, and I have taken VERY good card of the video iPod.
Any idea what could be wrong???

I tried it, setting it to E. It didn't work. Tried the same thing after setting it to disk mode and it didn't work. Just the same old BS about "Do not disconnect," but it isn't recongized anywhere on the system except for Device Manager and the Disk Management tool you mentioned. No acknowledgement from iTunes or in My Computer. Meanwhile both iTunes and my iPod work fine, but they can't communicate with each other.
I AM GOING INSANE!!!!!!!!!!!!!!!!!!!!! I have tried every trick in the book that I could possibly think of. Not only did I uninstall and reinstall iTunes, QuickTime and the iPod helper, but after I uninstalled them I COMPLETELY nuked them, eliminating every file and clearing extraneous references out of the registry. Then I reinstalled from the CD going by the instructions by the letter. I thought for sure it would work now but for some ridiculous reason it doesn't.
I am completely at my wits' end.................. What the heck can I do???
PS: I also have Linux installed in a secondary extended partition, which is on my hard drive but not counted as C. Not sure if that makes any difference.

Possible solution to iPod not recognized in Windows

I myself have a Mac, but for that last week, since Xmas, have been trying to help a friend get her kids' iPods (Xmas gifts) to work with her Windows machine. She has a Dell with Windows XP. Her whole system is 2-3 months old.
We experienced the same problem as many. iPods not recognized by her system. We tried everything, the 5R's, prayers,tears, voodoo, human sacrifice (Bob from GeekSquad), everything.
Long story short, she discovered that if she disconnects her printer (a Lexmark all-in-one) from it's USB port, and then connects the iPods, the iPods are recognized and funcion normally with the system. She restarts her computer between disconnecting the printer and connecting the iPods. Not sure if that step is necesary at this point. Must be some sort of hardware/software conflict.
Just wanted to let everyone know in case this worked for them.
Mac Mac OS X (10.3.9)

I don't usually reply in discussion sites, but after about 20 hours...doing the R's over and over, Applecare not being able to help, and one step away from giving up...I just had to say thank you! I tried everything...except removing my printer and scanner to see if they were conflicting...after I read your note, I tried, and it finally worked. Thank you so much...I really appreciate the suggestion...and my headache has seemed to go away!!! Hope that you have helped other people's stress as well! Happy New Year!
HP Windows XP

5th Gen IPod not recognized by Windows

My problem seems a bit similar to others but just not quite enough that I have to ask this. Sorry for the long post in advance.
I sync'd my Ipod about ohhh a month ago and last charged it using my laptop (which doesn't have itunes installed on it). My Ipod was already set up to be a hard drive via the Itunes tools.
Now, the problem is, is when I plug in my IPod to known good USB ports nothing at all happens. I have tried this so far:
Reset my Ipod.
Try another Cable. Another USB cable will not work but I can interestingly enough charge my Ipod with a car adapter I bought.
Tried two very different PC's. One a laptop (HP) the other a home built pc.
I checked my services.msc like some have suggested. Both Plug and pray and Terminal services are on.
Only thing that I have installed recently between not working on this computer and working was Sims 2 Pets. The laptop has had no new software installed and still doesn't not see any device plugged into it.
Did not update my Itunes until after the problem happened.
So, I can charge and still listen to what I have on my ipod currently but never sync again. There some kind of limit to times you can plug your Ipod in or something?
If anyone could help me on this I would be very greatful. I am planning on taking my ipod into an Apple store and see if they can do anything. At the moment I am angry and just want to go exchange the darn thing again.

I went to the Apple store in my town today and had them test out my iPod on a mac there. No avail. Even the mac wouldn't recognize my iPod. He even forced it into Disk mode there and it still didn't work. The sales man suggested I contact apple care and get it replaced.
Just as a note to what all I have tried since my last post, i tried another computer that did not have any of the current Windows updates (note: all systems I tested this on was WinXP) and that system didn't recognize it either. Nothing! it is as if Windows just ignores that anything is in the port... very fustrating.
So I am going to try and get a replacement. I let you know if this solved my problem.

5th gen ipod not recognized by windows, but old ipod min works fine.

my new ipod is not recognized by windows at all. my old ipod mini works fine. i even uninstalled everything and tried reinstalling the new ipod. after that didnt work, i plugged in my mini, and it reinstalled perfectly.
I also plugged my new 5th gen into another computer with itunes and it recognized it perfectly.
is there some sort of software conflict between the mini and other ipods? this is driving me insane.

Try Resetting Your iPod while it's connected to the computer.
Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
This will often get it recognized. It may take several attempts.
Also See:
Your Windows PC doesn't recognize iPod
iPod does not appear in iTunes or on the desktop
iPod appears in Windows Explorer but does not appear in iTunes

Ipod not recognized by windows code43

windows will not recognize ipod says device not working properly code 43 this happen after itunes upgrade what to do to fix

Hello Judy,
It's impossible to sync your iPod if it is not being recognized in iTunes. I found a few resources that I think will help with this issue.
I recommend starting with the steps in this tutorial:
iPod nano not appearing in iTunes
http://www.apple.com/support/ipodnano/assistant/itunes/
If you are still getting the same error code after following those steps, I recommend the following article (you can skip any steps you have already taken):
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/ts1369
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

My firefox is not responding, i get a message (firefox is not interacting with windows) I have tried cleaning up cookies, catch etc nothing works. i have unenstalled and reenstalled, as soon as i type a letter firefox wont respond. Help.

As soon as i type a letter in fire fox it stops working, i get (FIRE FOX IS NOT RESPONDING, WINDOWS IS NOT INTERACTING WITH FIREFOX) I have tried all i can and now give up. Ive cleared all cookies and catch, etc i have gone in to help and tried out instructions for the not responding but no luck. I have windows 7 and have not had problems in the past with firefox. I have uninstalled and reinstalled still no luck.

go to '''TOOLS '''then '''OPTIONS''' then '''ADVANCED''' then '''NETWORK tab''' then '''SETTINGS tab''' and select the options '''NO PROXY''' click '''OK''' and '''OK '''again in the next screen. With that you have disabled the proxy settings.
''if you like to not disable the proxy settings choose'' : '''Auto-detect proxy settings for this network''' (it is in the same session)
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

IPod not recognized by Windows or iTunes....I've tried everything...HELP!

When I connect my 30GB iPod (5th gen) to the PC's usb port, Windows or iTunes doesn't recognize it. I know the iPod's dock connector is working because it charges when plugged into the usb port and it also works when connected to my car stereo. I think the problem may have started after updating the firmware to the latest version. I have tried the following things and it still doesn't work:
1) Five Rs, except I can't Reinstall and Restore because the iPod isn't recognized by iTunes
2) Updated iTunes
3) Restarted ipodservice
4) Tried a new usb cable
5) Tried 2 other computers
6) Tried different versions of iTunes
7) Tried using MediaMonkey or Anapod
8) Disabled "Allow the computer to turn off this device to save power" for all USB Root Hubs on my laptop.
9) Deleted the 2 registry keys HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E980-E325 11CE-BFC1-08002BE10318}
HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Class\4D36E967-E325-11CE-BFC1-08002BE10 318}
I'm running out of ideas! Please help!

I restarted "ipodservice.exe" from the Windows Services control panel. It's one of the suggestions from the Apple website. I didn't try installing iTunes from the installation cd, I just downloaded the latest version from the Apple website. Maybe I should try that.
I have a Dell Dimension 1.6GHz Pentium-4 running Windows 2000. I also tried it on a Dell Latitude D610 laptop running Windows XP Pro, but it still doesn't work. I don't think we have the same problem. It sounds like your problem is with your computer, not your iPod or iTunes.

USB Device for IPOD not recognized by Windows, whether ipod connected or no

During the past few days I have received a pop up error message from (I would think) Windows that the USB device is not recognized. I have the USB plug for the ipod connected (as always)but the ipod isn't even connected. It keeps popping up like every few seconds that the usb device is not recognized.
When I attach the ipod itself, the ipod is recognizing it because it powers up. But, it took 10 times just to get the ipod to recognize through itunes. It updated, then immediately upon completion, windows again starting giving repeated error messages that the usb device wasn't recognized.
I have downloaded the newest itunes but I had it on my system for 4 days with no problems whatsoever. I don't think that's it. No other system changes.
I've deleted my temp files and cache. Also did a "disk clean up" and "defrag." It's still doing it.
Any suggestions?

I'm having the same problem. Ever since I upgraded to version 7, iTunes & my PC no longer recognise my iPod, and it therefore won't sync.
It's not the USB port (other devices work in it), I rebooted my iPod and re-installed iTunes, I've tried stopping and starting the iPod Service (but can't see my iPod in My Computer). When I run the Diagnostics it says iPod connection failed. I've even bought a new USB cable but that doesn't work either.
This is driving me up the wall. Is there a glitch with iTunes 7?
Can anyone help me out?? Thanks
Windows XP

IPod not recognized by Windows or iTunes- Please Help!!!

I have had my ipod mini since last summer and so far it has worked flawlessly. However, recently, when I connect my iPod to my computer, it does not charge and is not recognized as being plugged it at all.
The iPod displays a battery icon although it does not move. I read on the site that this is because the battery is low and needs up to 30 minutes charging time for it to be recognized. However, I have had the iPod plugged in for much longer than this and it still is unrecognized.
Also, every once and a while, the display shifts from the static battery icon into the APPPLE icon. Along with the icon, the iPod itself makes a strange mechanical noise. It sounds something like "doo-di-doo-di-doo-di" Then it displays the SAD IPOD icon with the apple.com/support/ipod website underneath, before starting the cycle over again.
I have tried everything on the site, including putting it in disk mode (which didn't work).
Is it perhaps an internal problem? I don't understand why a perfetly good ipod would stop working all of a sudden. It is still covered by the warranty it came with on purchase, so if it needs fixing, will apple fix it at no cost?
Any help is appreciated!!
Windows XP

If you have tried everything in these articles, then it needs service.
iPod battery doesn't charge.
Sad iPod icon.
What does this picture on my iPod mean?
PC doesn't recognize the iPod is connected.
The sad iPod icon is usually indicative of a hard drive problem, and if under warranty will be repaired/replaced free of charge, although after 6 months of the warranty has expired there is a handling charge.

IPOD NOT RECOGNIZED BY WINDOWS...I HAVE TRIED EVERYTIHING help plz

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