Ipod not recognized by windows, the updater, or itunes

I have a click wheel ipod, that i've had for little more then a year now. Recently, my itunes when i started it, told me i had to update it's software, which i did, problem solved. However, now my ipod won't update, and i cannot put any songs on it. In fact, my ipod deleted all of it's songs off of itself, and now it won't be recognized in any of my applications, windows, the newest updater (6/28/2006), or my itunes. Whenever i connect my ipod to my computer, my computer recognizes that I have connected a mass storage device via usb, however, when i start the ipod updater and it tells me to plug it in, it doesn't recognize the ipod connected. Itunes also does not recognize the ipod is plugged in. Please help, I have tried all your remedies on this site to no avail (the 5 R's).
Thanks,
Brian

That is EXACTLY what has happened to mine. I have been on web tech support for 2 days; nothing works. I called Best Buy and talked to tech guy: explained the problem to him and he said it was a hard drive gone bad. He also said that Apple changed their policies and does not still allow them to do any more than just reset the iPod; otherwise it has to be sent back to Apple.
If you get an answer that really helps, I'd love to hear it!!
[email protected]

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    Happened to me. Read through this fully before you try any of it.
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  • Ipod not recognized by windows or itunes

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  • IPod not recognized by Windows / iTunes

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    I don't usually reply in discussion sites, but after about 20 hours...doing the R's over and over, Applecare not being able to help, and one step away from giving up...I just had to say thank you! I tried everything...except removing my printer and scanner to see if they were conflicting...after I read your note, I tried, and it finally worked. Thank you so much...I really appreciate the suggestion...and my headache has seemed to go away!!! Hope that you have helped other people's stress as well! Happy New Year!
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