Ipod not recognized either by mac or pc, slows down and gets ****** up

Hi
My Ipod (clic wheel version, 40 gig) is going crazy !! I've been plugging it on a mac and pc alternatevily every day, so maybe that's why? it first got frozen, showing the file with the exclamation mark, then sad ipod. It suddenly recovered so i can play music again, but my pc won't recognize it (usb or firewire doesn't make any difference), and start slowing down as soon as i plug the ipod in, and sometimes even egts frozen ! it does this sound meaning that a new harddrive has been connected, but it doesn't show on itunes or on the disk. i try to plug it into mac, same story, i tried to reinstall itunes, i tried to download ipod update from the internet, but nothing works. i still can play music on the ipod, but it's working REALLY slowly, does this weird sound, reset itself and shows file with exclamation mark... what can i do ? I'm desperate to lose my music, but i'd rather format it and get my ipod back to normal, thanks

Does the iPod still charge when you have it connected to either the PC or the Mac?
What if you try connecting the iPod to the PC or Mac in Disk Mode? Any luck there with it at least showing up as an externally mounted drive?
Putting iPod into Disk Mode
Have you looked at the dock connector on the iPod for signs of damage or debris that could preventing a proper connection?
With the iPod connected to the PC, run a device connectivity test and post the results.
iTunes for Windows: Device Connectivity Tests
B-rock

Similar Messages

Ipod not recognized by any MAC computer

I have a 20gb IPOD 2nd generation which has worked fine until recent itunes and tiger software upgrade. Now Finder nor utilities (ipod updater) nor itunes will recognize the ipod when connected with firewire-- even in disc mode. Ipod is not recognized by any MAC computer (several tried in Apple store). I ran diagnostics and everything checks out on the ipod. Please help.

When I got a different charger later that night, my Ipod was charging but a message popped up saying "USB device not recognized".
This article may shed some light...
Powering Apple and third party peripherals through USB

IPod not recognized by any Mac or PC it's been hooked up to

20GB w/color...oldie but a goodie.
But after installing 7.7, it stopped being recognized by iTunes or my G5, period. Was hoping after 7.7.1 that it would reappear, but no luck. When I installed 7.7.1, it appeared on my desktop for a moment, but when I tried to launch iTunes my screen suddenly vomited up this white-type-on-black-bars PC code-looking message up in the upper left-hand that said something about a kern panic. After that, I might as well hook a bar of soap up to my G5, for all the good it does me.
I've gotten as far into the "5Rs" as I can, which isn't very far since you need your 'puter to actually SEE your iPod to execute them, and even tried restarting in disk mode...no luck.
Sometimes my Disk Utility will recognize an iPod hooked to the USB, sometimes it just names it "device".
Took it to work, tried it on my work station there with a different USB even. Nothing. At least at work my iPod goes to the DO NOT DISCONNECT screen, but even after leaving it hooked up for hours, still no joy.
Even tried plugging it into a co-worker's PC, for giggles. Still nothing.
iPod still takes a charge and chugs along merrily, oblivious to its abrupt status as an orphan.
I've done everything I know. Used to be able to solve any of my iPod hiccups before, but I'm stumped.
I have a sinking feeling that either the 7.7.1 update somehow scrambled my iPod so it can't be recognized, or Apple's decided my iPod is obsolete and it's no longer supported by 7.7.1.
Help, anyone?

I'm confused, you state they already tried to make it work with a computer at the Apple Store. So if they could not get it to work then why would they now? If their computer could not see the iPod there is no way to Restore it in iTunes.
Incidentally, have you tried connecting it directly to a USB port on the back of your computer (if you have a desktop), and disconnecting all other USB devices except your keyboard and mouse? If you do this can you see the iPod in Device Manager?

New 30g iPod Not Recognized By iTunes/Mac Using USB 2.0

Hey there folks . . . I just came home today with a shiny new 30GB iPod, but am having a little trouble in getting it to behave properly. The iPod doesn't show up in iTunes 7 or the Finder when I connect it to a USB 2.0 port. It recognizes the thing on a USB 1.1 port, but this is a very unpleasant way to fill a 30GB hard drive, so, hopefully there's some silly thing I'm overlooking . . .
The USB 2.0 controller is functioning fine and dandy it seems, my flash card reader, mouse, and keyboard all function without a hitch when attached to either of my 2 USB 2.0 ports. When the iPod is plugged in, it charges the battery, and it shows up in the System Profiler under the USB High-Speed Bus just as would be expected . . . but Finder doesn't mount it, and iTunes doesn't recognize its existence.
I'm running MacOS X 10.3.9 on an older G4 PowerMac, and I did upgrade to iTunes 7.
Any ideas? :-/

Try updating to the latest version of QuickTime http://www.apple.com/support/downloads/quicktime713.html Then reattach i-pod and let it update the videos & or podcasts..
This fix worked for me...
rnaphoto
G4 PB, G5 2.7 dual, G4 1.42 dual Mac OS X (10.4.4)

5th gen. ipod not recognized by Mac

My 5th generation 30 gb ipod is no longer recognized by my Mac running 10.3.9 and iTunes 7. I've tried all of the standard troubleshooting except for restore since it can't be recognized to be restored. When it's plugged into the computer, it's charging with an animated icon but the ipod never shows up on the desktop or in iTunes. Help!
5th gen ipod Mac OS X (10.3.9)

Try Resetting Your iPod while it's connected to the computer.
Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
This will often get it recognized. It may take several attempts.
Also See:
Your Windows PC doesn't recognize iPod
iPod does not appear in iTunes or on the desktop
iPod appears in Windows Explorer but does not appear in iTunes

I updated to the new version of Itunes and now I can't sync my ipod or iphone. It's not recognizing either in Itunes, but both are charging

I updated to the new version of Itunes and now I can't sync my ipod or iphone. It's not recognizing either in Itunes, but both are charging. How can I get Itunes to recognize my devices (that have always been recognized until this latest software update)?

Hi there bowlerinager75,
Welcome to Apple Support Communities.
The article linked below provides troubleshooting suggestions that’ll resolve most issues like the one you described, where your iOS devices are no longer recognized by iTunes on your PC.
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
Cheers,
-Jason

IPod not recognized, therefore I can't factory reset...Need some serious help.

I received an iPod that used to belong to someone who used it on a Mac. I can tell this because under "About" it lists the serial number, which indicates it was used on a Mac and not Windows. Because of that, it can't sync with a windows computer. I need to factory reset it so it will be optimized for a Windows computer. However, when I connect it, neither the computer or itunes recognizes it. It doesn't recognize it in disk mode either. I get the message "USB Device Not Recognized". I searched for newer drivers and it says that my "Unknown Device" has the most up to date drivers. I've also reset the ipod, and uninstalled & reinstalled itunes. The ipod will charge with the usb cord connected to the wall, but not while connected to the computer with that same cord. By the way, the ipod works fine, it has music already on it and will play the music just fine.
I've followed the 5 "R" steps to try and fix my ipod, ending at the last step which is restore. I can't restore my ipod, because I can't get it to connect to itunes.
Please help me!

Hello cierra.estelle,
Thank you for the details of the issue you are experiencing with your new iPod nano. You have taken some really good steps to troubleshoot this issue. I found an article with a few additional steps you can take when your iPod is not recognized by iTunes or your computer.
I recommend continuing with the following article (you can skip the steps you have already taken). Additionally, if you get to the step to uninstall iTunes, it is important to remove all the listed components in that step:
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

Ipod not recognized by itunes

My ipod mounts on the pc, itunes does not see it. An error pops up saying that the ipod is write protected...???? I restored it, reinstalled, rebooted. Not sure what other steps to take.. Thansk for any help.

Hello Jennifer,
Thank you for using Apple Support Communities.
Sorry that your iPod isn't recognized. The following articles should help you sort out what is going on and get your iPod working again. I didn't see if you are using OS X or Windows, so I included the articles for each.
If you don't see your connected device in iTunes for Mac - Apple Support
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Regards,
Jeff D.

Possible solution to iPod not recognized in Windows

I myself have a Mac, but for that last week, since Xmas, have been trying to help a friend get her kids' iPods (Xmas gifts) to work with her Windows machine. She has a Dell with Windows XP. Her whole system is 2-3 months old.
We experienced the same problem as many. iPods not recognized by her system. We tried everything, the 5R's, prayers,tears, voodoo, human sacrifice (Bob from GeekSquad), everything.
Long story short, she discovered that if she disconnects her printer (a Lexmark all-in-one) from it's USB port, and then connects the iPods, the iPods are recognized and funcion normally with the system. She restarts her computer between disconnecting the printer and connecting the iPods. Not sure if that step is necesary at this point. Must be some sort of hardware/software conflict.
Just wanted to let everyone know in case this worked for them.
Mac Mac OS X (10.3.9)

I don't usually reply in discussion sites, but after about 20 hours...doing the R's over and over, Applecare not being able to help, and one step away from giving up...I just had to say thank you! I tried everything...except removing my printer and scanner to see if they were conflicting...after I read your note, I tried, and it finally worked. Thank you so much...I really appreciate the suggestion...and my headache has seemed to go away!!! Hope that you have helped other people's stress as well! Happy New Year!
HP Windows XP

IPod not recognized by PC

I am having so much troubles with my 20G iPod, when I connect it...the PC do not recognized, either the iPod up dater...appears a message that say that iPod up dater can not munt the iPod.
Before installing the new iPod updater everything was fine
well, except that the iPod make some strage sounds, and sometimes when I start a song...play only the first 30 sec and then go back to play teh song again over and over, or the iPod get frezz
Help

I'm having similar problems... my itunes doesn't recognise my 20g ipod, although it appears in My Computer. Any attempt to access updater (as I'm prompted to do when connecting to the PC) or my ipod through My Computer crashes my PC, although I occassionally get the 'can not mount ipod' error message. I've tried the 4 R's, restoring is my final option but not being able to access updater means I can't do this. My ipod has since lost all it's tunes although it claims there's only 5g of space left. The only thing I'm yet to attempt is similar action on another PC to find out whether it's a PC or ipod issue. My ipod had begun skipping and jumping tracks shortly before this occured. Can anyone advise?

IPod not recognized (for sync OR charging) after OS 4 upgrade

I upgraded to OS4 on Saturday July 10th with no problems. On Sunday (July 11) I used my iPod quite a bit. I was at a friend's house and the battery was getting low so he charged it through his computer. It charged completely and we continued using it the rest of the day. I plugged it in to my PC to charge it Sunday night and it was not recognized at all (for charging OR for syncing) through any of the USB hubs. I asked my friend the method he used to charge it that day and he confirmed it was via computer. Monday night I tried charging it through a friend's iMac. It charged halfway, though it still wasn't recognized. Tuesday morning I tried to charge it on the same computer and I got the "too much power drawn from the USB hub - HUB deactivated" message on ANY of the HUBs. It still doesn't work on my own home computer (though it HAD been working Friday night and Saturday morning pre-OS4 installation).
I'm personally running Ubuntu 10.04 but obviously only was able to charge the iPod on that system. Anytime I want to sync or download music I restart to Windows Vista (and iTunes).
I do also have apps installed, but nothing new from the previous OS - (I know that blaming third party apps is a common cop-out answer for apple techs).
I hope this wasn't too confusing. My real problem is simply described by my subject line: iPod not recognized (for sync OR charging) after OS 4 upgrade. What follows is simply everything I've done to troubleshoot. The only thing I haven't tried is restore...because my iPod isn't even recognized by iTunes.
I would greatly appreciate any help or stories related stories/situations. Strength (and hopefully solutions) in numbers!
Best,
Dan

Assuming you haven't got the cords mixed up with another, older iPod, it sounds like you have a couple of problems:
1. Your computer's USB ports have quit working. Reboot your computer and see if they reactivate.
2. Your friend's iMac generated that message because you tried to charge the device from the low power keyboard USB port. iPods need to be charged off one of the main USB ports or a powered hub.
3. iPods not being recognized by iTunes can be caused by 1) wrong cable; 2) non-functioning USB ports; 3) iTunes not being the correct version for the iPod OS; and finally 4) Apple Mobile Device Services driver is either stopped, missing, or disabled.
To troubleshoot a problem with Apple Mobile Device Services, see the Apple support article: http://support.apple.com/kb/TS1567

IPod not recognized after iTunes 8.0.2 update

I recently updated iTunes to 8.0.2 and now my ipod is not recognized by my mac or iTunes. I went through all the steps (5 r's) including putting it into disk mode and uninstalling/reinstalling itunes, reboot,etc. Nothing works...When I plug in my iPhone using the same cord it is found. It also finds my Apple Tv without any problems. My ipod classic(80g)plays and charges without any issue. Not sure what my next step is...

^Me too!
I have an 80GB Classic too, and it won't sync. It is recognized by iTunes - and it goes through the 'synching' process, But then it just stops and says "eject before disconnecting" but nothing has transferred.
I have an old 1st gen 2GB Nano which still syncs fine.
Also, I noticed iTunes crashed the first time I attached an iPod after the update. I reopened it, but have not been able to sync the 80GB Classic since then. Is this some kind of common occurrence? Can anything be done or do we have to wait for the next update?
Thanks for any help in advance...

Iphone not recognized in itunes mac os 10.8.5

i'm running mac osx 10.8.5
my iphone4 is 7.1.2
updated itunes to 12.0.1
and now both my iphone and my ipad are not recognized by itunes, yet my iphoto does recognize them
plese help

Have you tried everything in this Apple support document?
iPod not recognized in iTunes and Mac desktop
Does the iPod still appear as an externally mounted drive within Finder?
B-rock

1st generation iPod not recognized on Vista - drivers / hardware not found

I have a new PC, which now very unfortunately runs Windows Vista as an operating system - I have installed iTunes latest version 7.4 but still the PC does not recognize my iPod or doesn't find the hardware - can anyone help?

Have you had a chance to look at these troubleshooting pages? They may be of some help:
iPod missing in My Computer and in iTunes
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
If you are using a laptop, this page might help: iPod not recognized when connected to Windows laptop over USB

IPod not recognized by itunes, driver device won't install?

I've been at this for hours and I'm becoming rather frustrated. I've been using my 4g ipod touch since christmas and it's worked fine. I plug it into my new laptop, and it tells me that the device driver needs installed. I let it install, yet it's still not recognized. I go through the device manager and attempt to update the software, and every time it tells me that there is some kind of error and the update cannot be made. I've tried everything under the troubleshooting methods. Does anybody have any clue what is causing this? Any help is greatly appreciated.

Here is a tutorial for how to fix your usb not recognized,
_*NOTE: Be sure that all of the usb ports are unplugged ;)*_
Tutorial:
1)a)Go to home button, and search regedit
1)b)And go to HKEYLOCALMACHINE/SYSTEM/CurrentControlSet/Services/Usbstor click it.
1)c)- In the usbstor there is a file named ErrorControl and double click it. And it says value 1 change it to 3 and save it.
2)a)Go to Windows/System32/DriverStore/FileRepository/ And click the file named
usbstor.infx86_neutral83027f5d5b2468d3 and double click it, and copy the files named usbstor and usbstor.pnf
2)b) Go to C:Windows/inf and paste the files you have copyed.
2)c) Reboot your computer and your usb cable works again
Message was edited by: Altdorf

Ipod not recognized either by mac or pc, slows down and gets ****** up

Similar Messages

Maybe you are looking for