Ipod not recognized in windos and itunes after udating software

My ipod was working just fine. But then itunes said that my ipod software was not updated so I went ahead and updated, after that is not recognized in windows and itunes.it does not even turn on, when i press a button in the screen apears a electric plug, like if it was saying connect to charge. but the only thing that happens when i plug it to the computer is that the same plug apears again in the screen.
thank you for your help

If your iPod is showing a picture that looks like the wall plug, then it does need to be connected to the USB wall charger. Sometimes other devices that will charge the iPod (such as a car charger or a docking station) will do the trick.
If you're near any Apple retail stores you could take your iPod there and see if they have one they can connect your iPod to for you, and then you'll have it up and running again.
CG

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IPod not recognized (for sync OR charging) after OS 4 upgrade

I upgraded to OS4 on Saturday July 10th with no problems. On Sunday (July 11) I used my iPod quite a bit. I was at a friend's house and the battery was getting low so he charged it through his computer. It charged completely and we continued using it the rest of the day. I plugged it in to my PC to charge it Sunday night and it was not recognized at all (for charging OR for syncing) through any of the USB hubs. I asked my friend the method he used to charge it that day and he confirmed it was via computer. Monday night I tried charging it through a friend's iMac. It charged halfway, though it still wasn't recognized. Tuesday morning I tried to charge it on the same computer and I got the "too much power drawn from the USB hub - HUB deactivated" message on ANY of the HUBs. It still doesn't work on my own home computer (though it HAD been working Friday night and Saturday morning pre-OS4 installation).
I'm personally running Ubuntu 10.04 but obviously only was able to charge the iPod on that system. Anytime I want to sync or download music I restart to Windows Vista (and iTunes).
I do also have apps installed, but nothing new from the previous OS - (I know that blaming third party apps is a common cop-out answer for apple techs).
I hope this wasn't too confusing. My real problem is simply described by my subject line: iPod not recognized (for sync OR charging) after OS 4 upgrade. What follows is simply everything I've done to troubleshoot. The only thing I haven't tried is restore...because my iPod isn't even recognized by iTunes.
I would greatly appreciate any help or stories related stories/situations. Strength (and hopefully solutions) in numbers!
Best,
Dan

Assuming you haven't got the cords mixed up with another, older iPod, it sounds like you have a couple of problems:
1. Your computer's USB ports have quit working. Reboot your computer and see if they reactivate.
2. Your friend's iMac generated that message because you tried to charge the device from the low power keyboard USB port. iPods need to be charged off one of the main USB ports or a powered hub.
3. iPods not being recognized by iTunes can be caused by 1) wrong cable; 2) non-functioning USB ports; 3) iTunes not being the correct version for the iPod OS; and finally 4) Apple Mobile Device Services driver is either stopped, missing, or disabled.
To troubleshoot a problem with Apple Mobile Device Services, see the Apple support article: http://support.apple.com/kb/TS1567

5th Gen Ipod not recognized by windows or itunes. Have tried it all. Any Ideas?

Hello everyone. I have a 5th generation Ipod I recently purchased that I'm having what seems to be an common issue. When I connect the ipod to my computer via USB, the Ipod is not recognized in windows or Itunes. Occasionally the Ipod will charge when connected but not always. Though this is the same for the old wire I used and the new one I purchased today. Even when shown charging the Ipod is not recognized and there is no noise that a device has been connected. I have tried the 4 R's (without Restore) which I can't do, chaninging the drive letter, disabling start up software,uninstalling and reinstalling all Apple Software. I have tried connecting to another computer and have gotten the same result. When I check the diagnostic screen on the ipod it shows that a usb cable is detected. I have upgraded all my driver software, disabled and reenabled them. I'm almost 3 hours from the nearest store so that it out of the question. I'm curious if anyone has any other ideas and will try anything you think might be the issue and fix. Thank you for time.

From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes. Those affected have been exhausted by this ongoing issue. To update or not to update? And I always say never update unless you have to, and turn off all that auto update mess!
I have two core2duo lappies running 32b vista. My workflow dictates 32b fyi. One is acer aspire running itunes v 11.1 (.0.126), 5th gen nano was originally formatted and works just fine on this machine to this day. My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12) Windows mounts it just fine. itunes is not having it. no shirt no shoes no service.
I have both a 4th and 5th gen nano. The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad! Weird huh? I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
I'm at a loss on the thinkpad. Scanned for intruders. Cut the Lenovo bloat. Executed system and reg maintenance. Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail. NO NO NO. Every single dang port, every time on the thinkpad. Has me feeling like others might get the same treatment by the next itunes update. :|
So in summary for me:
5th gen nano and thinkpad are a NoGo on 11.1^ last working version for me = 11.0.1
5th gen nano is working on an acer aspire 11.1.0 but no way in the world am I updating
4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod?

Ipod not recognized by computer or itunes plaese help

Hey I have had my ipod since last december and around april it stopped working and responding to my computer. it does charge but now it can only hold a charge for a certain amount of time. Can sum one help me?

Have you had a chance to look at these troubleshooting pages? They may be of some help:
iPod missing in My Computer and in iTunes
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
If you are using a laptop, this page might help: iPod not recognized when connected to Windows laptop over USB

IPod not recognized on mac or itunes

iPod nor recognized in iTunes or on mac desktop

If your iPod touch does not appear under Devices in iTunes after you connect it to your Mac, refer to the troubleshooting suggestions here:
http://support.apple.com/kb/ts1591

Ipod not recognized in Windows and locks up iTunes

When I connect my ipod to my pc with itunes open it does not recognize it as an ipod most times, other times it says that it needs to be reformatted to windows. Then it usually locks up itunes. If I connect the ipod first, windows thinks its a removable usb storage device not an ipod. Then if I try and start itunes after it is connected, itunes does not come up on the screen but the process is running in task manager.
I have hooked the ipod up to other pcs with no issues. I have tried the 5 R's and have gone as far as to reformat my pc and load itunes first. Still the same problems! I have talked to support and they were also unable to help.
Only twice has it every connected and been recognized, initially after the reimage and the very first time, but that its.
Any help is appreciated!
Thanks
Jeff
80G Video Windows XP Pro

Happened to me. Read through this fully before you try any of it.
What i did was go to >start
Settings>adminstration tools>computer management.
From in here go to disk management under the storage option the right. A list of all the connect hard drives will show. There will be two partitions for your ipod, one will be unallocated, ignore this as its the firmware. The other partition should have the size of your drive on it and say (Healthy). If it doesn't format this partition only! If it does show up reset it by pressing menu and select together. Then i put it into disc mode. The pc show see it now.
What i did next was to remove the ipod, reset, put it into disc mode and let Itunes recognise it. Don't load anything onto it.
Go to the restore button and restore the firmware.
That's what i did and it's working again.
If it doesn't help I am really sorry and email apple directly.
Dell Windows XP Pro

Ipod Shuffle not recognized by computer and iTunes and does not charge

I connected my iPod to my computer but for some reason, it is not recognized at all by the computer nor iTunes. It doesn't charge either. I have tried all the USB ports and since I have Windows Vista, I cannot use the Restore Utility thingy. I purchased my iPod about 2 years ago so a warranty replacement is out of the question. Since any choices have been kicked off, can anyone find a solution to my problem? TYVM pl0x

Time to replace it: $49 2nd Gen shuffle at online Apple Store...

IPod Touch (2nd gen) not recognized by computer and iTunes

When I connect my iPod Touch to my laptop, running Windows 7, neither the computer nor iTunes recognizes my iPod. Everything worked before with Vista.
When I plug the iPod into the computer the iPod does turn on put the battery doesn't charge and the iPod does not show on the Device Manager.
I have gone through and uninstalled and the reinstalled iTunes, QuickTime, Apple Software Update, Apple Mobile Device Support, Bonjour and Apple Application support. With no positive result. In fact I have done it twice.
In going back to make sure everything had installed I have noticed several things.
The Apple Software Update, Bonjour, iTunes folders and Common Files are located in Program Files(x86) There are also copies of the Bonjour, iPod, Common Files, and iTunes folders are also located in the Program Files folder. Are these file locations correct?
Also, I have read somewhere that there should be usbaapl.cab, usbaapl.inf, usbaapl.sys files. I can't find any of these file. Are these files necessary?
Any help will be appreciated.

greetings rkonrv and welcome to Apple discussions !
it seems your have seen this KG then.
maybe this tip by Beebopp (though a little off topic) will provide some pointers:
+This solution is very similar to one above but worked for me. Am using iPod Touch 2nd Gen with 32 bit version of Windows Vista where the iTouch is being seen by Windows but does not show in iTunes. In my case it was being identified by Windows as a camera. I tried un-installing and re-installing iTunes and all the other Apple apps with no luck. Was almost ready to throw in the towel when I did one last search for alternate solutions and found the following instructions to reinstall the drivers, but instead of having the system look to the c:\Windows\inf or c:\windows\system 32 folders for the drivers, the path is changed to C:\program files\common files\Apple\Apple Mobile Support\Drivers, which is apparently where Vista installs the drivers. Once I changed the path the driver properly reflected the iTouch as a USB device, and not a digital camera. Try this if you are having similiar issues.+
+Here are the steps:+
+1. Verify you have the following files usbaapl.cat, usbaapl.inf & usbaapl.sys in the following directory "C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers"+
+2. Log in using an ADMINISTRATIVE account+
+3. Single left click on START+
+4. Single left click on RUN (You may need to change the start menu to 'classic view' to see RUN, you can change back after if you like)+
+5. Type in " devmgmt.msc " then hit Enter (Don't type in the quotes)+
+6. Look for Imaging in the Device Manager window, and click on plus sign (In Vista you may not see the "Imaging" option. Look under "Portable Devices" as an alternative)+
+7. Now you should see " Apple iPod " as a device underneath Imaging (or Portable Devices)+
+8. Right click on " Apple iPod " then single left click on Properties+
+9. Single left click on the " Driver " tab+
+10. Single left click on " Update driver "+
+11. Select " Install from a list or specific location " or "Browse my computer" whichever shows on your version of Vista+
+12. Single left click on " Include this location in the search " if shown+
+13. Paste " C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers " (Don't type in the quotes) into the box " Include this location in the search "+
+14. Single left click NEXT and keep clicking through until " Apple iPod USB Driver " is detected, if no list appears then you should see the little animated circle thingie spinning. It's looking and working. Be patient.+
+15. Hopefully you will get a successful message.+
+16. The correct drivers(s) are now installed.+
+17. Start up iTunes, and see if you iPod is detected again.+
good luck !

IPod touch 4g not recognized in computer and itunes

I

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?

Iphone 4s not recognized by macbook or itunes after upgrading to mac ios 10.8.5 and itunes 11.1

recently upgraded my macbook to mountain lion os 10.8.5 as well as itunes 11.1. iphone 4s is currently at ios 7. Immediately after upgrading my computer i attempted to sync my iphone and itunes started bringing up error messages about my cloud storage and how my iphone had some sort of authorization issue, which is strange seeing as ive never had another apple account. next thing i know my device isnt even being read by itunes. tried unplugging it, using a different cord, reseting comp etcetc all the simple stuff and still no luck. it is not just itunes as my iphone is not even recognized as a device in my finder. i even restarted my iphone completely even knowing i wouldnt be able to get my music back on it if this attempt failed and what do you know nothing changed after the restart. so now im left with no music and photos on my phone and am completely frusterated. please help

recently upgraded my macbook to mountain lion os 10.8.5 as well as itunes 11.1. iphone 4s is currently at ios 7. Immediately after upgrading my computer i attempted to sync my iphone and itunes started bringing up error messages about my cloud storage and how my iphone had some sort of authorization issue, which is strange seeing as ive never had another apple account. next thing i know my device isnt even being read by itunes. tried unplugging it, using a different cord, reseting comp etcetc all the simple stuff and still no luck. it is not just itunes as my iphone is not even recognized as a device in my finder. i even restarted my iphone completely even knowing i wouldnt be able to get my music back on it if this attempt failed and what do you know nothing changed after the restart. so now im left with no music and photos on my phone and am completely frusterated. please help

Ipod not in dropdown list and itunes won't play from ipod after 8.1download

ever since I downloaded 8.1 itunes my ipod no longer appears in the dropdown list (right click on song or podcast - add to playlst) when i want to transfer a song or podcast to my ipod. My only option is to drag and drop now. Also I cannot play on my computer a song or podcast that is on my ipod,(I do this to sync my ipod to where it last played) it's as though it is not recognizing it even though my ipod icon does appear in itunes. I use a 1GB shuffle.

i knew the solution was in front of my face! thank you so much pointing it out for me : )

Ipod not recognized by windows or itunes

OK here's a humdinger: my ipod used to be recognized by my computer (meaning Windows XP), but then abruptly stopped in a catastrophic meltdown that completely wiped my ipod of everything -- didn't even show the menu. Fastforward, ipod is replaced. Windows will still not recognize it -- most of the time. The toolbar says USB device detected and hardware installed and ready to use, but the message that it's not recognized by Windows still appears. Now I said it was recognized sometimes. When it magically is (this is my only description for it because there is no apparent reason), and this is rare, usually after the computer has been turned off for awhile, the ipod will sync through about a fifth of my library then quit. The "disc cannot be found" message appears, and Windows stops recognizing and I'm back to square one. One would think that I now at least have a fifth of my songs on the ipod. Nope, just one for each time this has happened (being 2). Please do not respond with anything having to do with updating or uninstalling/reinstalling drivers, disabling USB 2.0, searching for E:\ drive, Windows Update, the whole appleipod.bat thing, updating itunes, or scanning for new hardware as I have tried these and a few other solutions. I'm just wondering if I'm completely, well, you know. Thanks for your time.

OK here's a humdinger: my ipod used to be recognized by my computer (meaning Windows XP), but then abruptly stopped in a catastrophic meltdown that completely wiped my ipod of everything -- didn't even show the menu. Fastforward, ipod is replaced. Windows will still not recognize it -- most of the time. The toolbar says USB device detected and hardware installed and ready to use, but the message that it's not recognized by Windows still appears. Now I said it was recognized sometimes. When it magically is (this is my only description for it because there is no apparent reason), and this is rare, usually after the computer has been turned off for awhile, the ipod will sync through about a fifth of my library then quit. The "disc cannot be found" message appears, and Windows stops recognizing and I'm back to square one. One would think that I now at least have a fifth of my songs on the ipod. Nope, just one for each time this has happened (being 2). Please do not respond with anything having to do with updating or uninstalling/reinstalling drivers, disabling USB 2.0, searching for E:\ drive, Windows Update, the whole appleipod.bat thing, updating itunes, or scanning for new hardware as I have tried these and a few other solutions. I'm just wondering if I'm completely, well, you know. Thanks for your time.

Ipod not recognized by windows and causes programs to crash

for some reason my ipod is acting weird. the other day it froze an so i restored it and it was working fine. now i connected it to my firewire (my ipod is a click wheel one) and when i hooked it up to my firewire to update on itunes, i noticed that like all of my windows that were open started to freeze including itunes. when i disconnected the ipod everything works fine. and now i cant restore the ipod because its not recognized by my computer. i put it in disk mode but when i hook it up to the firewire, it doesnt show on my computer and my programs freeze.
can someone please help me. i couldnt try the 5 r's or whatever because the ipod freezes when connected. and i tried http://discussions.apple.com/thread.jspa?threadID=461952&tstart=75
but it didint work cuz i waited like 10 minutes after hooking up my ipod and it stil was not being recognized.
please please help me someone
custom Windows XP

thanks for the info guys, ive never used my ipod on a mac (not that im aware of) and i would try using the usb but my computer does not have that 2.0 high speed usb thing so im forced to use the firewire. its weird cuz yesterday i uninstalled itunes and the ipod and when i installed everything, my computer recognized the ipod and it updated but now its doing the same thing again. dont nkow what the problem is? u guys think its the firewire?

Ipod not recognized by windows or itunes+ more

i have a ipod nano and it is recognized by itunes but i recently got a ipod 20gig(scroll wheel). when i plug the new ipod into my computer or my friends computer, it is not recognized by itunes or windows. i have put it in disk mode and then plugged it in but it is recognized by windows for about 5 sec and then it disapears.
i have not been able to use this ipod at all because it has been doing this since i have had it. It is a refurbished ipod so im not sure if that is part of the problem or not.
thanks in advance to anyone that can help
Windows XP

Recently I used my ipod at work all night, just like normal. After work on the way home, like normal, I plugged it into my aux port on my car's head unit, and plugged it into power. 10 minutes later, in the middle of going over Ortgea Highway(hiway 74 between Orange and Riverside Counties), it just suddenly stopped working. When I plug it into any of my computers at home, nothing happens, it is not recognized or seen. When I plug it into power, it displays either a "sad ipod icon" or a battery with exclamation mark(!) icon. I have brand new power adapters both for the car and home, plus brand new usb cables, thinking that would help. It hasn't and now, since I opened those packages, I am out that $$ and ******. Since I received this unit as payment for electrical services rendered, I have no idea how old it is. Does anyone have any ideas? ([email protected])

IPod not recognized by Windows or iTunes, troubleshooting didn't help.

I have an 80 gig iPod classic. When I plug it into my computer it is not recognized by either Windows or iTunes. However, it does charge while connected. I have gone through every troubleshooting tip on the Apple website and nothing has worked. The only thing I was unable to try was restoring it because it needs to be recognized in iTunes in order to do so. Any suggestions?

I had the same problem.......
OK, after 8 hours.. It worked..... I was installling and uninstalling only itunes 9 but not all the apple components in my computer....... uninstall itunes 9 and all its components: Apple Mobile Device Support, Apple Software Update, Bonjour, iPod for Windows, iTunes, QuickTime.
Under the folder c:\Program Files delete the following folders:
Apple Software Update, Bonjour, iPod, iTunes, QuickTime
Search for any hidden folders named "Apple Computer" or "Apple" These may appear under AppData or Local/AppData, Delete these folders.
Restart your Windows machine and install itunes 9 and quicktime again..... good luck!!!!!

Ipod not recognized in windos and itunes after udating software

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