IPod not recognized, neither on windows or iTunes .. PLEASE help :/

my 30GB iPod can not be detected by either windows or iTunes, i tried EVERYTHING.
I'm using the latest iTunes, i installed the latest windows updates, i tried all the 4 USB ports i have on my computer, and i tried all the 5R's steps on the website, NOTHING worked at all, all i get is the USB error message below:
http://img507.imageshack.us/img507/7687/75667150ma7.png
Please tell me what to do, the situtation is unacceptable at all, i cant upload music to my iPod or even recharge the battery.
any help will be greatly apperciated

I have the same problem as you do, I've tried to call Apple Customer Support, but I just moved to Alaska and my cell phone doesn't get the greatest service up here and I keep losing the call. If you find an answer to this problem can you PLEASE let me know how to make this thing work.

Similar Messages

Ipod not recognized when using an external hardrive, please help me!

I have a 4 gig ipod mini, I have been using it for over a year with no problems. recently, my computer will not recognize my ipod when it is plugged in with my external hardrive. I have chosen to keep all of my music on a 100 gig external hardrive, because I have a lot of it. when I plug my ipod into my computer and run Itunes my computer will recognize my ipod, open itunes and then the program will freeze. i can also plug in my external hardrive and when i do my ipod is not recognized by the computer at all. I have tried, numerous scans of both hardrives, multiple updates, new USB cords, I have the most current version of itunes and yet I come to see no results, if you know anything please help me, I don't know what else to do.

http://docs.info.apple.com/article.html?artnum=93499

My ipod not recognized by the computer or itunes?

Ok, the iPod works fine playing music and watching videos and everything else it is supposed to, and it charges fine. But when i plug it up my PC to sync new music, the screen on the iPod does like normal and goes to the gray and orangeish screen that says Connected, then immediately says Disconnecting iPod and shows the little progress bar as if you had ejected it. How can it do this on it's own before anything has recognized it?
I have done everything that the Support on here has said, the 5 r's and all that, and nothing. Checked device manager on my computer and it actually says that is is plugged up and recognized, but has a yellow exclamation point beside it. The properties of it says this error...
"Windows cannot use this hardware device because it has been prepared for "safe removal", but it has not been removed from the computer. (Code 47)"
These errors occurred two days again until now, i have made no recent updates on my computer or iPod to have damaged anything but these problems randomly occur. it's really odd and if someone could help me it would be great.

Have you carefully worked through each and every suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

30 GB Ipod Video not recognized by either Windows or Itunes

Hi,
I purchased a new 30 GB iPod Video (5th generation) today to replace my old iPod photo. It's been charging for a few hours, but when I plug it into the computer there is hardly any recognition. Windows will make the "you plugged in a USB" noise but that's it. The iPod will not go into "DO NOT DISCONNECT" mode, nor will iTunes recognize the iPod.
iTunes is updated, and I tried many of the tips on the pages here. I've also tried to reset it by holding the menu and enter buttons, and it reset, but there was no recognition. I even tried toggling the hold switch back and forth a few times and I got noting.
I'm seriously perplexed, so any help would be appreciated.
Thanks,
Adam

Hey, I have just recieved my new 30 gig ipod video as well for my birthday on halloween! Which was also to replace my 20 gig ipod photo that died...
My ipod will not be recognized by my computer in my computer or in itunes... I have tried all i know and all that the support online knowS!!! Why did they stop making the cd's that had the driver in it!@!!!!
Anyways umm i would also greatly appreceiate some guidance because so far i have unintalled all itunes stuff and then reinstalled it and nothing..., i have restarted my computer many times and it will so the DONT DISCONNECT IPOD And im like SUCCESS!!!!! THen that goes away before my computer has finished starting up and all hope is onoce again lost... !!! Someone please help Us!!!

IPod not recognized by Windows or iTunes- Please Help!!!

I have had my ipod mini since last summer and so far it has worked flawlessly. However, recently, when I connect my iPod to my computer, it does not charge and is not recognized as being plugged it at all.
The iPod displays a battery icon although it does not move. I read on the site that this is because the battery is low and needs up to 30 minutes charging time for it to be recognized. However, I have had the iPod plugged in for much longer than this and it still is unrecognized.
Also, every once and a while, the display shifts from the static battery icon into the APPPLE icon. Along with the icon, the iPod itself makes a strange mechanical noise. It sounds something like "doo-di-doo-di-doo-di" Then it displays the SAD IPOD icon with the apple.com/support/ipod website underneath, before starting the cycle over again.
I have tried everything on the site, including putting it in disk mode (which didn't work).
Is it perhaps an internal problem? I don't understand why a perfetly good ipod would stop working all of a sudden. It is still covered by the warranty it came with on purchase, so if it needs fixing, will apple fix it at no cost?
Any help is appreciated!!
Windows XP

If you have tried everything in these articles, then it needs service.
iPod battery doesn't charge.
Sad iPod icon.
What does this picture on my iPod mean?
PC doesn't recognize the iPod is connected.
The sad iPod icon is usually indicative of a hard drive problem, and if under warranty will be repaired/replaced free of charge, although after 6 months of the warranty has expired there is a handling charge.

IPod not recognized in windows or itunes please help

Hey I have had my ipod since last december and around april it stopped working and responding to my computer. it does charge but now it can only hold a charge for a certain amount of time. Can sum one help me?

I am having the same issue - iPod connected to both my PCs previously but now neither computer nor iTunes recognize it. Please help.

Ipod nano 8g not detected by windows and itunes please help

ok i recently got an ipod nano and i havent been able to put anything on it cuz it isnt detected by my pc. it just says usb device not recognized when i connect it. BUT i can still charge my ipod so i dont think its the ipod or the usb cable. the only thing i can think of is having the correct drivers. maybe one of em is corrupted or something? im gonna try to use itunes 7 and see if that works, but if it doesnt, idk what to do then. help is greatly appreciated. thank you

If you have tried everything in these articles, then it needs service.
iPod battery doesn't charge.
Sad iPod icon.
What does this picture on my iPod mean?
PC doesn't recognize the iPod is connected.
The sad iPod icon is usually indicative of a hard drive problem, and if under warranty will be repaired/replaced free of charge, although after 6 months of the warranty has expired there is a handling charge.

2nd gen ipod shuffle will charge with one computer (vista) but not the other computer (windows 8). Please help!

My 2nd gen ipod shuffle will charge on my old vitsta computer but not my new windows 8 computer. Does anyone know why that might be? The new computer recognizes the ipod and I can see everything on it, change settings, etc. it just won't charge. Is there a reason as to why this should be happening?

Just bought a refurbished 2nd generation ipod
shuffle. I am running the very latest version of OS X
and iTunes on an iBook G3 600 mhz with the slower USB
ports, not 2.0 ports. The ipod mounts and is
regognized by itunes, but I cannot seem to register
the ipod from itunes, it always has an error message
when I submit to register (all forms are filled out
correctly). The registration window in iTunes shows
that this ipod is formatted for Windows (from the
previous owner I assume) and may be causing my
problems?
No. ALL shuffles are FAT32 format.
The other problem is that it will not sync and
transfer any music from itunes library. I am trying
to transfer simple mp3 files that should be compliant
with the ipod specs. No luck even after multiple
restarts on the ipod. Any help would be appreciated!
Thank you.
Try this: http://docs.info.apple.com/article.html?artnum=305204

My E3-111 laptops battery is not recognized from the very first startup,, please help me

hi frnds i just bought a brand new acer e3-111 laptop but from its first statup the battery is not recognized and mot charging,, i have tried removing and re plugging the battery...i f any one know what to do please help me,,,

In all honesty, your best bet is to scour the Apple web site and find an older version of iTunes, download it, do a full erase/uninstall of your current version (even get rid of the preferences file), and install the newly-downloaded version of iTunes. The only drawback is that you can't even use your old iTunes Library file, so you have re-establish EVERYTHING.
But at least then you'll be using an older, better version of iTunes.

My nano doesn't work, cannot be find in Windows and itunes. please help!

Before it doesn't work, I am charging the battery.
But when I am about to disconnect it from the systme, Windows prompted "can't be disconnected", I tried several times, the same prompts. So I shut off the computer, but the nano doesn't work.
I have tried the 5-R steps, nothing changed.
there's only the picture of a file folder with an exclamation point comes up, and on the bottom it has apples support website, alternating with a apple logo.
The worst thing is that I cannot find my nano in the explorer, so I cannot restore/update or format it.
BTW, I have disconnected the nano from all power sources and left it disconnected for about 24 hours, reconnect to the USB port, a battery displayed on the screen, but for about 20s, display the the picture of a file folder aggain.
Please help!
A1137 Windows XP

Welcome to Apple Discussions!
Is McAfee Virus Scan installed on your computer? That could be interfering with your iPod when you try to eject it.
Also, see these...
iPod shows a folder with exclamation point
http://docs.info.apple.com/article.html?artnum=93736
Can you get your iPod into Disk Mode?
Putting iPod into Disk Mode
See these well-written post as well...
Mitch 751: Sad Face or Folder with Exclamation
btabz

"Windows Configuring iTunes" =( Please Help

"Windows Configuring iTunes" pops up every single time before I try to open iTunes. Now, after it finishes loading the configuration, I just got the message saying...
"Choose iTunes Library
iTunes Needs a Library to continue. You may choose an existing library or create a new one."
What the heck is this and what could cause it??? Much more importantly, how the heck do I fix this and what do I say to "choosing an existing library or creating a new one" question? Could a corrupted song have done this? No errors or viruses have been found in my virus scans, as well as adware.

Anyone??

IPod not showing up in Windows or iTunes? Showing up as removable disk :F ?

I have a 5th generation iPod Nano and I have had it for about a year. I tried plugging the iPod into my computer (Windows), but my computer and iTunes do not recognize it. The first few seconds when I do plug in my iPod, I go to My Computer and I see my iPod with my name beside it, but after about 2 seconds, it changes to Removable Disk :F and then it disappears completely after another second. Last night, when I upgraded my iTunes version, the iPod connected fine, but today, my iPod has not been recognized at all. Help please?

iPod Repair Tutorials
iTunes & iPod Hints & Tips

Ipod not recognized by my computer or itunes

Just picked up a 8gb nano today, and my computer and itunes will not recognize it. The ipod charged completely off of my USB port. I have tried all of apple's suggestions on the support site, but they have not worked for me. I plugged it into my roomates computer and it at least recognized it. Does anyone know the solution to my problem?

I justed switched computers and I found that I needed to unplug the USB Hub connected to computer. Then I connected my Ipod and it was recognized. After which I reconnected the Hub and all is well

IPOD Not Recognized Correctly by Windows

3rd generation Nano ... worked fine until upgraded I-tunes to 7.6.1.9 ... now device manager sees IPOD but shows yellow balloon and exclamation point. I-tunes does NOT see the IPOD. Followed instructions in Apple article 305136 to uninstall and re-install USB drives(s) but message balloon pops up asking "please insert Compact Disk labeled Mobile Device Setup Disk into CD:Rom drive (D:) and then click okay" This ain't good. The Ipod works properly otherewise

Thank you very much. I created an Apple Id and forum account just to post in this thread. I have this driver issue almost any time I update my iTunes these days.
I don't know why they find it so hard to write proper software for PCs, but I suspect they just don't put too much money into their QA for their windows line of software in hopes that people will think it's their computers fault not the software vendor.
They could at least provide the drivers as self contained downloads so you don't need to grab an entire software package you most likely already have installed.

IPod not showing up in windows or iTunes...HELP ME!!!!

PLZ HELP ME!!! i need to know what i can do to fix my iPod...i already tried reseting it and the whole thing with the hold button!!!! the problem really is that when i hook up the dock connector to the iPod..the iPod doesn't light up like usual..yes it is charged so that isn't the problem....oh plz help me!!

We've had this problem since the release of iTunes 7
The problem is NOT the iPod (we've got several replaced from Apple). The problem is iTunes and some Windows-drivers.
Still, we haven't found which drivers that causing the problem, but if you install a new copy of Windows XP with SP1 and the iTunes, it works. But after installing a couple of programs, SP's etc, it fails!
Then iTunes says your iPod is corrupt and want you to restore it. When trying that, it stops and says it can't do that. Changing drive letter etc doesn't help either.
However, if you use an older version like 6.0 it works but ONLY if you have NOT installed 7.0 -> before. Uninstalling 7.0 want work.
This is something we have reported to Apple but they don't care about it at all. Which not is so bright as you can replace the iPod during your waranty and that cost Apple alot of money and time.
"We" are 9 computer technican's and all of us have iPod's. This message is only valid for iPod's over 30GB. iPod Nano etc is NOT affected

IPod not recognized, neither on windows or iTunes .. PLEASE help :/

Similar Messages

Maybe you are looking for