Ipod not seen in mycomputer and itunes

Hi all,
My 2nd generation shuffle is not recognized in my laptop, while it works well in other laptops and my P.C. i followed the steps(device manager-deselecting allow the compter-----) which are given in this website. still couldn't able to solve it.
pls help me out.
Thanks in advance.

Well start with these articles and see if that gets you anywhere...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Patrick
p.s. not sure if these all apply to Shuffles or not, so sorry if they don't.

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