Ipod not showing or playing songs, but is showing gigs being used

Hi,
I've got a 4th generation ipod. I sent it back to
have the battery
replaced. when it came back, it looks as if my
music was all wiped
out. But... if you go under menu --> about, it
shows that i am using
about 14 gigs of space.
I can even hook this ipod up to my computer and
'explore' it through
the drive letter and see the hidden files and
actually play the music
using Microsoft Media Player or RealPlayer.
I am trying to get the music off of the ipod into
my external hard
drive so that i can reformat the ipod to fix it,
but i am not having
any luck. I've tried copypod and ephpod2 with no
luck. It starts to
copy it, but is never able to finish it.
If you know of anyone that can do this, please
let me know.
Thanks,
Henry
  Windows XP  

I don't know if the ipod still works with my old windows laptop- wouldn't it erase all the data if I plugged it in to an empty itunes library? :/
And uhm... no, basically. It's not showing up on anything on the macbook, though on the ipod screen it says it's charging, which is what's quite puzzling.
Yeah, my ipod was transferring music until about a week ago or so, so I thought it probably wasn't that, but better safe than sorry!
The ipod itself seems to be fine- I was listening to it this morning, no problems at all. I guess it could be the cable- but I don't have another ipod to try on my macbook, if that's what you meant.
I'll see if I can go into the nearest Apple store sometime this week and see if they have anything to say about this!
Anyway thanks for the reply!

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