IPod not showing up in iTunes or in My Computer/Finder

Hey, my friend has an ipod 5th gen and he tried connecting up his ipod to his computer using USB but nothing happened... it wouldn't even charge. He came round to mine and plugged it into my mac - same thing! What should he do? If it helps his iPod's version is 1.2
Thanks a lot!

Have you first tried these steps?
The Five R's
iPod missing in iTunes and Mac desktop
-Kylene

Similar Messages

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    See if any of these articles help.
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    Im using Yosemite Beta 10.10.2
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    paying special attention to item #5
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    - Run this and see if the results help with determine the cause
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    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
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    Thanks for a reply
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    Screen grab of the lack of an "Edit" button in the place to edit codes as recommended in previous topics:

    One again shamelessly asking for help

  • IPod not showing up in iTunes, and...

    Windows Vista, Home Premium, 64-bit.
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    Aaand, FIXED!
    Thanks to this: http://technicallyeasy.net/2009/03/restoring-a-previous-version-of-your-itunes-l ibrary/
    Everything working perfectly now. Thanks!

  • Ipod not showing up in Itunes

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