IPod not showing up on desktop or in iTunes, thinking I have to re-install.
My iPod isn't showing up when I plug it into my iMac G5 and going through the help menus, I've found that it suggests re-installing iTunes before trying to restore my iPod.
I have a color screen 20 GB iPod that I purchased about a year ago.
Now, will re-installing iTunes dump all my ratings and notes and cover art I've collected and modified over the past year?
It seems to me that my iPod is full of songs I might not like to listen to as much and podcasts I'm never going to listen to in the first place, so it seems to me that I'd be better off just restoring the iPod instead.
Any suggestions or people who have the same problem?
I will reward helpful hints, and this will be posted on the iPod board as well. Thanks.
iMac G5, 1.8GHz Mac OS X (10.4.7) 1 GB ram, no built in iSight (should have waited 3 months)
Now, will re-installing iTunes dump all my ratings and notes and cover art I've collected and modified over the past year?
No, it won't. Cover art is embedded in the song files and ratings and comments are stored in the 'iTunes library' file, which isn't replaced or deleted by re-installing iTunes.
Before re-installing iTunes, you might read this article.
It contains lots of useful information about fixing these kind of problems.
Personally, I would try the 5 R's first (Reset, Retry, etc.)
Hope this helps.
M
17' iMac fp 800 MHz 768 MB RAM Mac OS X (10.4.7) Several ext. HD (backup and data)
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Hello there, Lorraine.
The following Knowledge Base article offers up some in-depth steps to troubleshoot. Some of these may be ones you have already tried, but each one can be the step that resolves your particular issue:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
If you're on a Mac, then this article is more applicable:
iTunes: iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/ts1410
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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