IPod not shown in ITunes, PC, or Explorer

My daughter has a first generation Ipod Nano. It's always worked fine, at least up until she installed Itunes 7. Now, nothing seems to work. The Ipod is not shown in ITunes, on our computer, in device manager, in Windows explorer, etc. We have tried the 5 Rs numerous times, used different USB ports, bought a new USB cable, etc. Also, when the Ipod is plugged into the PC, the entire PC freexes.
We're desperate--the Ipod is still fine when not connected. We can't restore the Ipod since ITunes doesn't recognize it.
Can anyone tell us something new to try? If we removed ITunes 7.0 and re-installed the previous updater, would she lose her music?
This is driving me nuts! lol

Try setting the nano into disk mode. I'm not sure of the button sequence for the nano, but for my iPod 3G you hold down the menu button and the play pause button until the apple logo appears. Then you hold the forward and back buttons until it gives you a check mark and says disk mode on top.
For the nano I believe it's menu and center select button to restart and then forward and back.
This should at least allow your computer to recognize the device so you can change the drive letter.
CK

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