IPod not shown in windows or in itunes

My ipod is not showing in my computer or in itunes however my wifes ipod is - therefore I can't see that it's a problem with the pc (although mine is 3G and my wife's is 2G). I have had the ipod just under a year and it's been fine until now. It won't charge and can't add songs as it's not shown at-all.
Any ideas? It does connect to other PC's as I took it back to the store it was purchased from and it was recognised on their PC first time.
I really don't know what to do!
Any help greatly appreciated!
Thanks!

I've spoken with Apple and here is their response (worked for me). You need to uninstall not only iTunes, but also (in this order):
1) iTunes
2) Apple Software Update
3) Apple Mobile Device Support
4) Bonjour
5) Apple Application Support
Then you restart your computer. Then you install the latest version of iTunes (which will reinstall all those things you uninstalled). Then you restart your computer again.

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