Ipod not shown on windows AND Itunes !

I cannot see my Ipod when I plug it in my computer. It's neither on My Compuer nor on Itunes.
I can't do anything about it, what's going on ??
None of the articles of the website help me !
  Windows XP  

I have a same problem.
Brand new ,i have 5 usb port, and non of them working with the ipod shuffle. My printer, mause and keyboard working fine and all of them usb.
Please help.

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