Ipod not starting up

Whenever I turn my Ipod on the little Apple picture starts to come on and then after about 15 seconds it a little folder with an exclamation point comes up and on the bottom of the screen it sayd www.apple.com/support/ipod and then turns back off. What can I do to fix this?

this may help
http://docs.info.apple.com/article.html?artnum=61003

Similar Messages

  • I have forgotten my security answer,also my ipod not starting only showing apple logo.

    i have forgotten my security answer,also my ipod not starting only showing apple logo.
    <E-mail Edited by Host>

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions
    For iPod problem
    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • 3rd generation ipod not starting up

    My first generation iPod doesn't start up (black & white). I haven't used it for few years and want to use it again. I guess the battery is dead? Is there anyway to fix it? I really want to use it.
    Its 3rd generation iPod (NOT IPOD TOUCH)

    How long have you left the iPod to sit and charge?  After leaving it to charge for an extended period of time, try resetting it.
    How to reset iPod
    About how long did it go unused?  iPod batteries need constant activity in order to maintain any sort of capacity to build a charge. 
    B-rock

  • Ipod not starting or charging

    For some reason my ipod nano 4gb is not working. It is not switching on, or charging. However, it is fully charged so shouldn't need charging. The screen is blank, nothing is happening. This morning i switched it on, and it was fine. Later that day, it was right where i left it, and nothing happened. Need serious help guys
    Ben
      Windows XP  

    Mines doing the exact same thing. What did you do?

  • IPod Not starting

    The iPod will not load apple logo and no noise made by iPod when a power on is attempted. Plug-in to power source results in no action. Bricked?

    Try isolating the problem by connecting IPOD directly to a computer USB Port.
    Your IPOD will not work if the Battery level is too low.
    For more info go to the link below:
    http://docs.info.apple.com/article.html?artnum=60970 .
    Read the batter Icon and see what the charge level is;
    and if you have available use a AC/DC IPOD Charger which connect directly to
    AC circuit,; it should charge within 2 hours and full in 4 hour.
    If battery level is okay try doing Manual Reset>
    by selecting Menu and Center simultaneously, for about 6 seconds. You may have to try several times to complete
    Re-try IPOD
    If all of the above checks out okay> then do:
    These five steps (known as the five Rs) will conquer most iPod issues.
    1. Reset your iPod.
    2. Retry with a different USB port.
    3. Restart your computer.
    4. Reinstall iPod and iTunes software.
    5. Restore your iPod.

  • Help! Ipod not starting up! Error 1611

    Please help! I did all the steps in the help page: recharge, restart, update to latest itunes, replace ...nothing works! Persistent error 1611

    I just want to let you all know that the iPOD ***** and I will NEVER buy anything from Apple EVER again!

  • TA44551 My 1-year ipod nano locked up and would not start overnight. The on/off button will not work and stopped holding charge. No water damage, no fall, nothing unusual. I restored it (twice) but it will still not hold charge and on/off does not work.

    My 1-year ipod nano locked up and would not start overnight. The on/off button will not work and stopped holding charge. No water damage, no fall, nothing unusual. I restored it (twice) but it will still not hold charge and on/off does not work. I tried to restore it again and charged it in three different locations with different cables. etc but nothing. Suggestions?

    - After charging for 1/2 hour or so, does iTunes see the iPod?  If yes, restore the iPod from backup.
    - If no, se if placing the iPod in recovery mode will make it visible so you can restore the iPod.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • On my registered iTunes computer, the following message appears every time one plugs in a device and refuses to load said device to be synced: "This iPod cannot be used because the Apple Mobile Device service is not started". They are all registered. Help

    On my registered iTunes computer, the following message appears every time one plugs in a device and refuses to load said device to be synced: "This iPod cannot be used because the Apple Mobile Device service is not started". Each device has been registered onto this account and this computer, and all have worked finely in the past. I am so confused as to why now seemingly without reason, none of our apple devices (one iPod, two iPhones) are allowed to have music and other material downloaded onto them. Also, as a side note, they still are charged by plugging them into the computer, however they do not even show up on the left-hand sidebar in iTunes.
    It should also be noted that for my iPhone it does not allow for the new update software to be uploaded; it just says that an error has occurred, nothing more.

    Try Here  >  AMDS  >  http://support.apple.com/kb/TS1567

  • When plugging in my ipod touch on Itunes, it says this ipod cannot be used because the Apple mobile device service is not started. What can I do to remedy this. This has just started happening suddenly

    When pugging in my ipod touch on itunes, it says this ipod cannot be used because the apple mobile device service is not started. What can be done to remedy this? Up till yesterday I have not had this problem

    See:
    iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • HT1351 my latest version of itunes with all my music on it, will not start downloading the music to my ipod 7th gen. 160gb ipod

    my latest version of itunes with all my music on it, will not start downloading any music at all from itunes, and the icon showing my ipod 'plugged in' in the left side of menu is not showing, and this is a brand new ipod.

    Maybe:
    iTunes: How to re-create your iTunes library and playlists
    No content shows up in iTunes after updating

  • I updated iTunes to iOS5 and now my iPod Touch 2G is not recognized in iTunes.  I'm getting a message that says "Apple Mobile Device service is not started".  What does this mean?

    What does "the Apple Mobile Device service is not started" mean?  I updated iTunes and I got this message when connecting my iPod Touch (2nd gen).

    Never mind--I think I found the answer through other posts.  Thanks!

  • Itunes will not start when ipod is connected

    3G nano ipod when connected to windows xp,, Windows Expoler opens and shows ipod as "M" drive. But itunes starts only when I click icon on my desktop and dose not start when ipod is connected. When itunes runs it sees my ipod and all works fine. I have the box under Devices checked to start itunes when ipod connected. Thanks for your help

    Hello Loggroller,
    And welcome to Apple Discussions!
    Are you talking about the *Open iTunes when this iPod is connected* option from under your iPod's Summary tab? If not, make sure you have this option ticked as well.
    It might not hurt to try and remove and re-install iTunes and all Apple related software using these instructions.
    http://support.apple.com/kb/ht1925
    B-rock

  • Ipod nano 5th gen - works fine when plugged in either to wall or computer and appears to be fully charged but as soon as it is unplugged screen goes blank and will not start - is the battery shot?

    Ipod nano 5th gen - works fine when plugged in either to wall or computer and appears to be fully charged but as soon as it is unplugged screen goes blank and will not start - is the battery shot?

    Yes, your battery is likely toast and in need of replacement.  Not much else for troubleshooting here.  Sorry.
    B-rock

  • TS1369 I just bought a new laptop and my ipod nano will not stay connected to my computer. When I first connect the ipod it starts to sync on my ipod but not in itunes. At this point my ipod is connected to my computer but when it finishes syncing it's no

    I just bought a new laptop and my ipod nano will not stay connected to my computer. When I first connect the ipod it starts to sync on my ipod but not on itunes. The ipod is initially connected to my computer, I can see it when I look on devices in my computer. However, when it finishes syncing it is no longer detected to my computer. I cannot transfer any of my songs to my new laptop because of this. I have tried to reinstall itunes, reset my ipod and use a different port. None of these things worked. Any ideas?

    rubicon53 wrote:
    I just bought a new laptop and my ipod nano will not stay connected to my computer.
    I cannot transfer any of my songs to my new laptop
    How to use your iPod to move your music to a new computer

  • When i plug my itouch into my computeri get a pop-up that says "this ipod cannot be used because the apple mobile device service is not started." and when i plug it it my itouch name does not come up on my itunes, how do i start it and fix this?

    When I plug my iPod Touch 4g into my computer I get a pop-up that says "This iPod cannot be used because the Apple Mobile Device service is not started." And when I plug in my iTouch the name of the iTouch does not come up on my iTunes. How do I start the Apple Mobile Device? How do I fix this?

    I'd start with the following document with that one:
    iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

Maybe you are looking for

  • How to transfer certificate money from one account to another?

    I've deleted the AOL account that was my iTunes login. I had redeemed hundreds of dollars in iTunes certificates with that account, and now do not know how to access that money with my new username. Any ideas would be hugely appreciated...

  • How to Change IP Address in an Oracle 11g Fusion middleware environments

    Hi, We are changing server IP address. Not sure if I need to update any configuration files etc for the new IP address of the host. Can you please help on this We have following 11g Fusion middleware comonents installed on the server: Weblogic 10.3.3

  • Exact import settings for .mov files via MPEG Streamclip?

    Ok, as I mentioned in this other thread , I'm looking to import some files recorded at an odd resolution into FCE. Resizing my 512x288 files to 720x480 looks like it works, as well as with my 640x480 ones (don't know how it'll ultimately mess with th

  • Shared Members in Dimensions - security question

    Within the dimension security, do shared members take the security based on their base member or on the parent member? For example, if we have a base member setup under "Homes" like this: Homes > examplehome and then a shared member for "examplehome"

  • IPhoto quits unexpectedly after restoring from time machine backup

    After hard drive failure my hard drive was replaced. I restored my data using my time machine backup on the new hard drive. The first time I tried to open iphoto, it did "updating thumbnails" for at least half an hour or more and then quit unexpected