Ipod not working correctly

I have not used my Ipod mini in a very long time today I was trying to connect it to the computer to erase/add new songs or "sync" it....I connected it and the do not disconnect logo appears and the computer recognizes new hardware, but when I go into Itunes the icon does not show up. I downloaded the newest version and did all updates and its still not working. I tried to put the ipod into disk mode by following the instructions but it will not go into disc mode either. I went to windows media player and tried syncing it through there and it said it did successfully but then none of the songs showed up on the ipod its still showing the same old songs that were on there even though on media player it said i deleted and added the new ones. I then went to my computer to and opened the ipod file and it is showing all the changes made....old songs gone new songs added but they are still not showing up on the actual ipod.....any ideas what is going on or how to fix this??
Thanks!

Hmmmm... I'm not really sure what you're problem is. You could definitely try calling Apple's Tech Support Number (1-800-MY-APPLE) or visiting your local Apple Retail Store.

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