Ipod not working, doesn't show up in source panel

i'm trying to restore my non-working ipod in itunes, but its not even showing up in the source panel when i connect it via usb. can i assume this means it's hopeless and i should just get a new one?

flyjam,
We may still be able to restore the iPod. This article: http://docs.info.apple.com/article.html?artnum=61003 will show you howto to resolve this issue.
To restore the iPod we would want to put it into Disk Mode first as described here: http://docs.info.apple.com/article.html?artnum=93651
If the iPod cannot be restored after following the tips in the article it will need hardware repair. The article has a link to the iPod service request website.
Jason

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The multicast feature used by WDS uses Internet Group Management Protocol (IGMP) version 3. Your network switches will need to support this, and you’ll need to configure them
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https://social.technet.microsoft.com/Forums/windowsserver/en-US/18122b39-e707-455d-b22f-956ebfb95e40/multicast-issue-always-waiting?forum=winserversetup
I’m glad to be of help to you!
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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Ipod not working, doesn't show up in source panel

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