Ipod on iphone4 not working

the ipod on my iphone4 is not working.  It seems to be frozen.  I have turned it off and rebooted it and still frozen.  It will not sync my music from itunes on my computer.  Should i just take it to an apple store or can this be fixed at home?

No, it isn't normal.  Here are the standard troubleshooting steps in order.
Restart your phone: Press and hold the Sleep/Wake button for a few seconds until a red slider appears, and then drag the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
Reset your phone: Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears.
Restore your phone: Restore: http://support.apple.com/kb/HT1414
Make an appointment to have an Apple Retail Store Genius look at your phone. http://www.apple.com/retail/geniusbar/
Call U.S. iPhone technical support: 1-800-MY-IPHONE (1-800-694-7466) or the number for your country found here:  http://www.apple.com/support/contact/phone_contacts.html

Similar Messages

  • My iPod touch is not working in iTunes, but it is showing up on my "My Computer".

    My iPod touch is not working in iTunes, but it is showing up on my "My Computer". The instructions from Apple Support is NOT effective. Please help.

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • TS1398 Hello, my iPod touch is not working right. It says its connected but if I select App Store, safari and other apps that require wifi pops out a note saying either"error loading" or "cannot connect to iTunes Store" and would exit the app automaticall

    Hello, my iPod touch is not working right. It says its connected but if I select App Store, safari and other apps that require wifi pops out a note saying either"error loading" or "cannot connect to iTunes Store" and would exit the app automatically. Please help.
    Thank You.

    See:
    Can't connect to the iTunes Store

  • TS1398 the wi-fi tool on my ipod touch is not working.

    the wi-fi tool on my ipod touch is not working. i even can't turn it ON

    See here: iOS: Wi-Fi or Bluetooth settings grayed out or dim
    Note that if none of the suggestions resolve the issue, it's likely hardware related, meaning you'll need to have your iPod serviced or replaced.
    B-rock

  • The touch screen on my ipod touch is not working. meaning that i can not unlock my ipod or even turn it off. is there anything i could to to get the screen to work again?

    the touch screen on my ipod touch is not working. meaning that i can not unlock my ipod or even turn it off. is there anything i could to to get the screen to work again?

    Try # 2 and 3 in link below. If neither work, your screen digitizer might need to be replaced.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

  • My iPod Touch is not working with Bose SoundDock.  How can I fix it?

    My iPod Touch is not working with Bose DoundDock Series II.  Can anyone suggest how I can get these 2 to work together?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                                
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                      
    Apple will exchange your iPod for a refurbished one with a new battery for $79 Y can do the exchange at an APple store or sent it in.. They do not fix yours.
    Apple - iPod Repair price                       
    A third-party place like the following will replace your battery for less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the battery yourself if you are up to it. Y can purchase a eplacement battery for about $10
    iPod Touch Repair – iFixit                  

  • My lock button on my 1 g iPod touch is not working???

    My lock button on my 1 g iPod touch is not working???

    Its possibly because its only a 1g iPod. I suggest you either get a newer iPod or bring it to an Apple store and see what they can do.

  • My Ipod touch does not work properly.When i charge it,it only works for 5 min.n gets discharge.I showed it to the apple store in banglore n the person told me its fine n It is working properly.Bt its not working properly.Can someone help

    My Ipod touch does not work properly.When i charge it,it only works for 5 min.n gets discharge.I showed it to the apple store in banglore n the person told me its fine n It is working properly.Bt its not working properly.Can someone help

    If after you charge it for about three hours and it only last about five minutes the battery is probably dead or there could be another hardware problem.  I would go back to the Apple store and ask them specifically how can it be OK if the fully charged battery only lasts five minutes.

  • My ipod touch is not working at all pls HELP, my ipod touch is not working at all pls HELP

    My iPod touch is not working at all,i did everything i could and still it doesnt work,i live in the philippines my idea of solving this problem is to send it back at Apple California we do have service centre here but i dont trust them,i dont know what to do,I REALLY NEED YOUR HELP

    Quite possibly.  It wouldn't hurt to try another one if at all possible. If you have to, borrow one from a friend.  It could also be due to debris in the docking port of your iPod.  Take a look on the inside of the port and make sure there is no lint or anything like that.  Also look for broken pins as they would definitely cause connection issues as well.
    B-rock

  • My ipod touch is not working and it won't connect to itunes either what do I do? HELP PLEASE!!!

    My ipod touch is not working and it won't connect to itunes either what do I do? HELP PLEASE!!!

    My ipod touch is not working and it won't connect to itunes either what do I do? HELP PLEASE!!!

  • My ipod touch is not working or responding when i plug it in

    my ipod touch is not working. It wont switch on or connect

    Try the suggestions here:
    iPod touch: Hardware troubleshooting

  • My 4th gen ipod touch will not work in a philips or Sony docking station

    I bought a philips(DC320) clock radio and my ipod touch would not work in it.  Thinking it was a problem with the connector on the radio I returned it and bought a Sony ICF-CS15ip because the store was out of the philips radio.  When I plugged my 4th gen ipod touch into that again my Ipod touch would not play through the radio but the radio would recognize and charge the ipod.  I tried my daughter's 2nd gen ipod touch in the Sony and it worked great.  So It looks like there is a problem with the my ipod.  Sony claims that the ICF-CS15ip is compatible with the 4th gen ipod touch and I have the latest IOS 5.1.1 on my ipod.  Any suggestions before I go to the Apple store?  The Ipod is only 6 months old.

    You can try the standard fixes:
    - Reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults/new iPOd.
    That has worked for some users.
    However, sometimes an iOS update will break compatibility. In that case yo have to wait for either Apple or the dock manufacturer to issue a firmware update.

  • Brand new IPOD touch does not work w Bose speaker docking station is there anything that needs to be done?. The Nano that I have works fine.

    My new Ipod touch is not working with my Bose Speaker docking station. My Nano works fine.
    Any reasons for this?

    Does Bose say it will work with your model iPod and iOS?
    Does it appear that the iPod fully seating in the dock?

  • My iPod touch Nike ipod sensor is not working. Please help.

    My iPod touch Nike ipod sensor is not working. Please help. I even walked around when it asked me to. Also I have latest version of iOS. PLease help

    Update: I seem to have fixed the problem!  I went to the "summary" section of my iPod after clicking on the device on the left side of iTunes.  I checked the box that allowed me to "manually manage music and videos" and applied this option.  The songs are syncing!  And, yay, they're playing on my iPod now!  Hopefully, this helps anyone else who might have this problem.  There might be other issues, but this is working for now.

  • Do I have to buy Lion or snow lepoard or is there a way to updated from OS X 10.4.11?? I have a new ipod that will not work without the ne itunes, but the new itunes will not install without a newer vesion of Max OS X. Help please :)

    Do I have to buy Lion or snow lepoard or is there a way to updated from OS X 10.4.11?? I have a new ipod that will not work without the ne itunes, but the new itunes will not install without a newer vesion of Max OS X. Help please

    Need to know your Mac model. If it's a PowerPC, the max OS is Leopard 10.5.x. If it's an Intel procesor, you can upgrade to Snow Leopard (for $29) & later to Lion.
    *Mac OS X 10.5 Leopard installation system requirements*
    http://support.apple.com/kb/TA24950
    Leopard is no longer available at the Apple Store *but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753)*.
    Installing Mac OS X 10.5 Leopard
    http://support.apple.com/kb/HT1544
    Mac OS X 10.5 Leopard Installation and Setup Guide
    http://manuals.info.apple.com/en/leopard_install-setup.pdf
    After you install the base 10.5, download & install the 10.5.8 combo update at http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
     Cheers, Tom

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