Ipod only recognized as "unknown device"

My shuffle is not recognized in i-tunes and is only recognized as "unknown device" in device manager. I've tried alllll the r's in support, and the suggestions in these posts, nothing works for me. However I believe i need to add a new drive, because when plugged into the usb, there is still no other drive than c: / d:. yet it comes up under the usb connections in device manager.
Help:(

What OS do you have??...
I have got windows 2000 with services pack 4 (only this services pack works with lasted USB devices) at home and it said the same problems!!! I do not know windows XP Home edition but Pro works (because has the drivers for you USB devices).
Do this:
Whe windows show the popup windows for reached the drivers, select windows update checked box and tell windows to reached the driver from internet and wait until recognized the new driver!!!
if it will not work, I have no ideal!!!

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Ipod shuffle 2nd gen only recognized as storage device.

I have an ipod shuffle 2nd gen and when i connect it to my PC it is only recognized as a storage device. How do i get my computer to recognize it as an ipod?

Hello KombatAction,
The article linked below details a number of troubleshooting steps that can help get iTunes to recognize your iPod.
iPod not appearing in iTunes
http://support.apple.com/en-us/HT203449
Sincerely,
Allen

HELP... Ipod not recognized. USB device has "malfunctioned"

I think I've tried everything posted on every discussion thread. When I plug my ipod into my computer, it detects an unknown device. Then I get an error message that says the USB device connected to the computer has "malfunctioned" and needs to be replaced. The device properties say there is no driver installed (i tried updating drivers with no luck)... I am scheduled to go into the store tomorrow to have someone look at it, but if anyone has any suggestions that would save me the $100 to get it fixed or $250 to buy a new one... That would be great.

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IPod being detected as Unknown Device

Hello, first off, thanks for reading this.
Okay, here is my problem:
My iPod worked correctly when I hook it up to my computer this morning, right, well, I unhook it and go listen to it for about 50 minutes. Then, I noticed the battery is a little low so I hook it back up to my computer. I notice that Vista is actually searching for drivers again, and then it says "Unknown Device.." error. I'm saying to myself, okay, okay, just reboot the iPod. So I do the 10 second Menu + Middle button trick. I hook it back up and still have the same problem. I, then, hooked it up to my PC - same thing. I'm now confused as to why it's doing this. I've looked through so many googles pages, I've memorized the Google logo colors backwards. My PC has XP running.
Can anyone supply an answer? Or should I have to just go to the Apple store and get it fixed?
Thanks, again.

Im on a PC using Windows XP. Everything is working fine for me. It might be a Vista update also make sure your iTunes are current.
Have you tried any of the 5 Rs??
http://www.apple.com/support/ipod/five_rs/ipod5gen/

IPod only recognized as digital camera / Apple Software Update unable to be uninstalled

This may sound like a common problem, but I've done a LOT of work trying to fix it based on online searches. With no avail, I think this problem can't be easily fixed.
As the question states, the initial problem is that my iPod Touch (1st gen I think, maybe 2nd gen, iOS 3.1.3) wasn't recognized by iTunes as an iPod, but only as a digital camera (Windows 7, 64-bit). At first I was content because I didn't have extra songs I wanted to add. But then when I cleared the RAM one day, the iPod restarted with the USB/Connect to iTunes screen. Finally, I had no choice but to try to fix the iTunes problem. So, as most people suggest first, I tried to update iTunes.
Unfortunately iTunes was unable to update. There was a rolling back error, that I traced to Apple Mobile Device Software by using the Command Prompt and logging the install log. Apparently, iTunes didn't have sufficient permission by Windows to delete the necessary files. I even uninstalled iTunes to try to reinstall it, but it didn't reinstall, leaving me with no iTunes at all.
Then I extracted AMDS installer from the iTunes installation package and logged that installation process to find errors. According to an online source, the driver was blank, so I first tried using pnputil.exe in cmd to remove the Apple driver package. This failed, so I manually went into C:\Windows\System32\DriverStore\FileRepository to find the driver to delete it so it could reinstall. Unfortunately, it still wouldn't install.
In addition, I changed the ownership of ProgramData, Program Files, and Program Files (x86) in the C:\ disk to Administrator instead of SYSTEM and gave full permission to myself (the administrator) and "TrustedInstaller." A risky move, I know, but I was desperate. I had hoped that this would give permission to iTunes to modify what it needed to modify, but this still didn't work.
Thus, I tried to remove all traces of Apple software that related to iTunes manually. This involved the Apple files in ProgramData, Program Files\Common Files, and Program Files (x86)\Common Files. Then I tried to uninstall the list of programs related to iTunes (Bonjour, QuickTime, etc). However, Apple Software Update refused to uninstall and gave an error "There is a problem with this Windows Installer package. A program reuired for this install to complete could not be run. Contact your support personnel or package vendor." I fear in my deletion of files, I might have deleted something necessary for this uninstall.
I downloaded multiple forced uninstallers, but none of them worked - the same message showed up constantly. I went into the registry key to see if I could manually uninstall Apple Software Update, but this didn't seem to work either. I was too afraid to delete anymore files...
So here I am again, having walked in a complete circle in this extremely complicated situation. The files I deleted in my first attempt at a solution ended up hindering a possible actual solution. Any ideas to uninstall Apple Software Update, or to solve iTunes rolling back error, or to remove the connect to iTunes screen from my iPod would be greatly greatly greatly appreciated. I can live without iTunes, but my iPod is very important to me. If anyone has a solution to remove the screen without connected to iTunes, or connecting to a different computer's iTunes, I would be willing to take that course of action too.
Thanks!

This may sound like a common problem, but I've done a LOT of work trying to fix it based on online searches. With no avail, I think this problem can't be easily fixed.
As the question states, the initial problem is that my iPod Touch (1st gen I think, maybe 2nd gen, iOS 3.1.3) wasn't recognized by iTunes as an iPod, but only as a digital camera (Windows 7, 64-bit). At first I was content because I didn't have extra songs I wanted to add. But then when I cleared the RAM one day, the iPod restarted with the USB/Connect to iTunes screen. Finally, I had no choice but to try to fix the iTunes problem. So, as most people suggest first, I tried to update iTunes.
Unfortunately iTunes was unable to update. There was a rolling back error, that I traced to Apple Mobile Device Software by using the Command Prompt and logging the install log. Apparently, iTunes didn't have sufficient permission by Windows to delete the necessary files. I even uninstalled iTunes to try to reinstall it, but it didn't reinstall, leaving me with no iTunes at all.
Then I extracted AMDS installer from the iTunes installation package and logged that installation process to find errors. According to an online source, the driver was blank, so I first tried using pnputil.exe in cmd to remove the Apple driver package. This failed, so I manually went into C:\Windows\System32\DriverStore\FileRepository to find the driver to delete it so it could reinstall. Unfortunately, it still wouldn't install.
In addition, I changed the ownership of ProgramData, Program Files, and Program Files (x86) in the C:\ disk to Administrator instead of SYSTEM and gave full permission to myself (the administrator) and "TrustedInstaller." A risky move, I know, but I was desperate. I had hoped that this would give permission to iTunes to modify what it needed to modify, but this still didn't work.
Thus, I tried to remove all traces of Apple software that related to iTunes manually. This involved the Apple files in ProgramData, Program Files\Common Files, and Program Files (x86)\Common Files. Then I tried to uninstall the list of programs related to iTunes (Bonjour, QuickTime, etc). However, Apple Software Update refused to uninstall and gave an error "There is a problem with this Windows Installer package. A program reuired for this install to complete could not be run. Contact your support personnel or package vendor." I fear in my deletion of files, I might have deleted something necessary for this uninstall.
I downloaded multiple forced uninstallers, but none of them worked - the same message showed up constantly. I went into the registry key to see if I could manually uninstall Apple Software Update, but this didn't seem to work either. I was too afraid to delete anymore files...
So here I am again, having walked in a complete circle in this extremely complicated situation. The files I deleted in my first attempt at a solution ended up hindering a possible actual solution. Any ideas to uninstall Apple Software Update, or to solve iTunes rolling back error, or to remove the connect to iTunes screen from my iPod would be greatly greatly greatly appreciated. I can live without iTunes, but my iPod is very important to me. If anyone has a solution to remove the screen without connected to iTunes, or connecting to a different computer's iTunes, I would be willing to take that course of action too.
Thanks!

My ipodshuffle g2 recognized as unknown device

when i connect my ipod with my pc(win7) ,the shuffle(G2,1g)is not recognized by itunes or windows,An error box states :usb device not recognized"

You may need to reinstall iTunes. iTunes installs the drivers and other software needed to have an iPod recognized as an iPod. You can get the latest iTunes here
http://itunes.apple.com
If simply reinstalling iTunes does not resolve the problem, you may need to uninstall first, then reinstall
http://support.apple.com/kb/HT1923

IPod not recognized. says"USB device not recognized and has malfunctioned

I just bought an iPod nano from one of my friends and i got the usb cord off of ebay. when i connect my ipod to my computer. it says usb device not recognized. i've installed software and everything. i've downloaded iTunes and all the ipod software i can find including the updater and other downloads from apple. PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

After switching to a Nano, my Dell pocket DJ is having the same problem you are describing. I can't tell what the fix is but I plan on purchasing a new USB as I suspect that may be the problem.

IPod only recognized a few times per reboot

I've got a 40GB iPod connected via firewire. It's recognized by the computer itself just fine without any problems and works flawlessly as a drive.
iTunes, however, only seems to reliably recognize the iPod after a system reboot. If I eject and later reattach the iPod, iTunes only sees it again after doing this maybe two or three more times. Restating iTunes doesn't help, nor does logging out and back in. The only way to get it back in iTunes at this point is to reboot the system.
Needless to say, this is very frustrating as I take my iPod with me on my daily commute to listen to regular podcasts.
Even though I'm not really experiencing the specific problem in http://docs.info.apple.com/article.html?artnum=93716, I've been through it. My installation of Windows is rather fresh and it had this problem before I reinstalled for unrelated reasons. So please don't tell me to reinstall windows, itunes or quicktime.
I'm sick of rebooting my computer every day for something this stupid. If the system can see the **** thing reliably, why won't iTunes??

hmm... the latest update (6.0.2.23) seems like it might have actually fixed the problem. Cool .

IPOD not recognized via USB - A lot of trouble shooting already done.

I got a new 80GB iPOD to replace the 4th gen 40GB that just died (HDD issue). I cannot get the computer to recognize it via USB. I had the same problem with my 40GB via USB, however it would usually work via firewire. This new one will not let me use firewire, so I am forced to try to resolve the issue. I know this has come up before on here and I spent about 3 hours last night going through old 'USB Device Not Recognized' posts, but could never find anything similar. This is where I stand. Any help would REALLY be appreciated, because I am pulling my hair out over this.
All previous Itunes have been deleted and Itunes 7 has been installed. This is on WIndows XP Pro.
1. I know it is not a defective IPOD or USB cable because I brought them to work (a non Itunes machine) and plugged it up. IPOD was immediately recognized as IPOD /USB Mass Storage Device.
2. I know it is not the USB port at home because I plugged other devices (Klipsch Promedia speakers / Mouse / Keyboard) into the same port and they worked. Incidentally, this is a front USB port, however, I get the same result if I use a rear port.
3. It is not recognized in Itunes or in 'My Computer'. Only recognized as 'unknown device' in Device manager.
When I plug it up at home, it goes through all the 'new hardware detected' crap and then 'you new hardware is ready to use', but then after about 3 seconds, I get the 'USB Device Not Recognized....USB device has malfunctioned ....'. message. If I go to device manager and uninstall it and then retry. I get the same thing. Even f I reboot between tries.
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PLEASE help me out if you can. Thanks!

Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

Ipod not recognized, please help!

I am the recent owner of a 4th generation ipod nano, I also have a 2nd generation Ipod nano which works fine but when I plug in the new Ipod it says USB device not recognized and has malfuctioned. It is also not recognized by Itunes but my other Ipod works fine. I do not have the receipt for the Ipod so I cannot just go in and replace it unfortunately and I don;t think it is the cord because my other Ipod seems to work fine. I have tried updating my itunes and even uninstalled and reinstalled it but the same message pops up. The Ipod is dead and won't charge when connected to the Ipod but the screen turns on and it registers that it is connected. I have read a bunch of responses saying go in to the disk drivers and try and unistall and reinstall it but the Ipod just registers as unknown device and is only there for a few seconds because thats as long as the Ipod is recognized by the computer. Please help before I go crazy!

Try restoring the iPod, you'll find instructions here:
http://docs.info.apple.com/article.html?artnum=60983
Or Quicktime video tutorials here:
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Ipod not recognized by computer or itunes when not in disk mode

My ipod nano 6th gen. recently has stopped working. I am able to charge it for a short amount of time but have to reset the ipod everytime I go to turn it on. I wanted to update the software but when I plug it into my comp that I have previously updated this ipod on, it says that the device is not recognized. I followed steps on the support page and discovered that the ipod is recognized as a device and as a ipod in disk mode but when I reset the ipod back to normal mode it is once again not recognized. I don't have a problem with my comp or itunes when I connect my iphone or ipod touch so I'm trying to figure out how to get the ipod to work. any suggestions.

I have kind of the same problem with my 60gb ipod with colour display.
everything was working fine up until last sunday when i plugged into my laptop and I got the 'folder with exclamation mark' icon
i reset it and put it into disk mode but when i connect it to my laptop it doesnt turn up on itunes or windows. occasionally it will appear then disappear again so i can't restore it to factory settings.
i did manage to get it to appear in itunes and click on the restore button but i got the message that it couldnt be restored and there was a problem with the 'firmware' but before i could try anything else it disappeard from itunes again.
i have been told that the problem may be with my USB cable so i will buy another one at the weekend but if that doesnt work does anyone else have any ideas as i have tried nearly everything.
i personally think my ipod caught me looking at my friends new 80gb video ipod and got jealous!!!!!
Message was edited by: princesspurplehippy

Trouble with MS3 recognizing multiple midi devices.

When I plug in multiple m-audio keystations, it is only recognized as one device. Both devices work, but not independently of one another. Therefore I cannot assign them to different samples/sounds. In the past each would show up as a separate device in the midi port drop down menu, but it is no longer showing two separate devices. How do I have MS3 recognize that the key stations are different?

Try opening Audio/MIDI setup and renaming one of them.

6220 Classic as a Unknown device

i have 6220c and everything was just fine until a few days ago ive connected it to pc and nothing happend so i tryed to solve the problem ... and i found that when i connect my 6220c its recognized as Unknown Device so the nokia pc suite is helpless also another thing ... on the phone when i set the mode to pc suite connection (after connecting via usb) it doesnt display the litte usb icon on the top
http://lifeinpictures.pl/inne/nokia.jpg <- screenshot of the unknown devices
translation:
Nieznane urządzenie - Unknown device
Nieużywany port - Unused port
ive tryed cleaning every nokia app reinstalling new and old version and nothing ive tryed even deleting the driver for Unknown usb device

i just fixed the problem it was something very stupid
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Firewire Bus/Unknown Device?

Hello to all. I just picked up a New 2.3GHz Power Mac and when I was checking the System Profiler in the Firewire section it reads Firewire Bus
Unknown Device
FireWire Bus:
Maximum Speed: Up to 800 Mb/sec
Unknown Device:
Manufacturer: Unknown
Model: Unknown Device
Maximum Speed: Up to 400 Mb/sec
Connection Speed: Up to 400 Mb/sec
The funny thing is I have nothing plugged into any of the Firewire Ports! The other strange thing is I have a 20 inch Cinema Display (which has a USB and Firewire Hub built into the back of the display) and If I plug that Firewire plug into the Computer I get a Duplicate reading of the info above (looks like this):
FireWire Bus:
Maximum Speed: Up to 800 Mb/sec
Unknown Device:
Manufacturer: Unknown
Model: Unknown Device
Maximum Speed: Up to 400 Mb/sec
Connection Speed: Up to 400 Mb/sec
Unknown Device:
Manufacturer: Unknown
Model: Unknown Device
Maximum Speed: Up to 400 Mb/sec
Connection Speed: Up to 400 Mb/sec
I called Apple and They had me run every test under the sun. As a last resort They had me erase the Drive and do a reinstall of just the basic Apple Software and this is what I ended up with. I thought maybe one of you kind folks might have some idea of what the **** is going on.
Thanks
Michael
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Thanks so much for your replies. So what is the technical explaination for this because I have been on the phone with Apple for hours over the last 2 days send them all sorts of system data. I even mentioned the fact that I have seen postings listed on this forum with other people with the same Unkown Error issue happening to there Dual Core machines and the people I have spoken with at Apple are acting like the have never heard of this before. I only noticed this Unknown Device thing because I am in the Audio Recording business and I am having a problem with my Digidesign DIGI002 interface giving me this slight distortion problem coming out of the 002 unit. But this was happening when I had the 002 connected to my Powerbook 17inch 1.33. I figured it was some type of software issue but now I'm checking into the 002 as the culprit! And the people down at Digidesign have never heard about this Unknown Device Issue as well and think that could be messing up the 002 but I do not have this Unknown Device thing going on with my Powerbook. So I'm stumped!
Thanks again!
Michael
Dual-Core 2.3GHz PowerPC G5 Mac OS X (10.4.6) 2.5 GB DDR2 SDRAM

I got a new laptop and installed iTunes and plugged in my iPod but it won't get recognized on iTunes or in my computer, the computer says unknown device found and that the software was not successfully installed.

I got a new laptop and installed iTunes and plugged in my iPod but it won't get recognized on iTunes or in my computer, the computer says unknown device found and that the software was not successfully installed. What shall I do ? I tried reinstalling so many times and everything else I could find. Please help!

Hello MArk.wijesinghe,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best of luck,
Mario

Ipod only recognized as "unknown device"

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