Ipod or itunes updater

My 15g ipod 2 freezes (won't start to load tunes) after updating itunes. I've tried everything. Thrown plists away, updated ipod etc. Hours and hours. Do I have to go back to an older version of itunes. Does anyone know?

Try this link it regarding your computer recongizing your iPod as a network drive
http://docs.info.apple.com/article.html?artnum=93499

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Connecting 5th gen Ipod to itunes/updater???

I bought a 5th gen Ipod three weeks ago and haven't been able to use it yet. It apperars in windows but will not show up in itunes. I have done everything suggested on the support site and spoken to support staff twice and they tell me to send it back, i want to avoid this if poss.
The only thing I cant do is to restore it, as when I open the updater program it just asks for an ipod to be connected - even when showing on the system - therefore I can't run it.
I have all the latest itunes & updater, windows xp pro sp2, usb2 and all the recommended spec.
Has anyone else had this problem and is ther any way of fixing it. I have spent hours on this so far.

I am truly in a state of elation today after finally getting my 5g 30gb iPod to work. It's been three months and two pods since it all began, but here's how I did it (I really hope this helps someone - if it does pass it on, there are hundreds, maybe thousands, of people out there suffering as a result of these **** devices):
1, (I'm not sure this had any relevance - I wouldn't do it unless the rest doesn't work), but I reformatted it in windows FAT 32 (Right click ipod in 'my computer' drives list, format, complete format), don't worry if ipod then goes black & white with folder icon & message www.apple/support/ipod.
2, (Again, I'm not sure if this had any relevance, but you can change this back). Change the drive letter. To do this go to: Control panel, Administrative tools, computer management. In the left window select storage, disk management and when you select that the right window splits into two. In the lower half is all of your drives, right click the ipod and there should be an option to ‘change drive letter’
3. Remove ipod via the 'Safely remove hardware' icon near the clock. Uninstall all iPod updaters & iTunes via the 'add/remove programs' section in 'control panel'.
4. Disable any Anti Virus (I have AVG freeware), Firewall or Spyware software inc, Windows Firewall (personally, I think this is the common element among us and something I didn't realise was running as I had other software with a firewall).
5. Restart. Install iPod updaters & iTunes via your original disk. Restart.
6. When completely restarted (leave a few minutes) open the iPod updater, only plug in your ipod when prompted - At this point I got a box with my serial no and other ipod details in and the option to restore, but hit the restore button and it said something I don't remember, but was an error message. Anyway, I couldn't disconnect the pod so pulled out the cable (not recommended I know) and restarted the computer again and repeated step 6 again (removing the Ipod first). This time the restore button worked - it took about 10 minutes and automatically opened itunes when done and asks you for a name for it.
7. I already had the latest iPod updater downloaded (thereby not having to go online without AV/firewall running) so installed it and updated the pod.
8. Close everything, disconnect ipod and re-activate your Anti Virus, Firewall and Spyware software inc, Windows Firewall and restart.
Hopefully the ipod will again open itunes when connected. I think the real issue is the AV/Firewall software running while installing, many are suggesting it as a cause but no one knows for definite - I read somewhere Apple are aware that their software has issues when installed with AV/Firewall software running, but no specifics or information is ever given buy so-called help staff!!!
Good luck.

Trouble with iPod and iTunes update

alright, I put another post on this board about the problem, but no responses really helped. I also went way back and read many other posts, and have yet to find anything that relates to my problem. I also searched through google, and found nothing. There are many things that are similar but don't cure my problem. Everytime that I plug my iPod into my computer to update it, a message pops up saying, "Attempting to copy to the disk 'M@'s IPOD' failed. An unknown error occurred (-69)." I have seen error messages that have a (-36) or a (-50), or something like that, but never any that have a (-69). Sometimes a few songs will actually update, but most of the time, none do before this error message pops up. Also, whenever I plug it in and it starts to try the update, the iPod begins making a small buzzing sound; this seems odd to me. I have uninstalled and removed iTunes from my computer and reloaded it, updated the iPod multiple times, I have done all of the famed "5 R's", but nothing has yet fixed this problem. I honestly have no idea what to do and have been spending hours over the past few days trying to fix it, but nothing is working. Please somebody help me with this, because I fear my iPod may just be broken. It is a click-wheel 20GB that I've had for about a year and a half. Someone please try to help with this one...Thanks
-M@
Dell Laptop Windows XP
Dell Laptop Windows XP
Dell Laptop Windows XP
Dell Laptop Windows XP

I'm doing the HDD scan right now, but its taking quite a while (nearly an hour) and is still "scanning". Am I doing something wrong, or is the HDD scan just supposed to take this long? And thank you for providing that link...it seems that it may provide some help, but I am still confused as of this point.

Frozen iPod after iTunes update?

Is your iPod frozen on the "Connect to iTunes" screen? Mine is too. Not really sure what's going on there, but I have a feeling it has to do with the recent upgrade. Think back to the big Zune crash of 2008 or whatever year it was. Zunes all over the world were going down thanks to a glitch in the system. Similar situation? Yeah, I think so.

What happens when you connect the iPod to the computer and try to restore?
You said you did an update. Update to iTunes? To iOS on iPod?
Se:
iOS: Not responding or does not turn on
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

Ipod and itunes updater

If i were to update my itunes i wouldnt loose my songs right? also what does the ipod updater do?
thanks

Rachel,
If i were to update my itunes i wouldnt loose my songs right?
In theory that's right and in practice it will be right most of the time.
But the funny thing about computers is that sometimes they do some not so funny things ... like losing data that they're not supposed to. That's why it's always recommended that you make a back-up of anything on your computer you consider important. And hopefully you consider your music to be important.
also what does the ipod updater do?
The iPod Updater installs the most recent software available for your iPod. It's generally assumed the most recent software will have the newest features and the fewest bugs. There may be exceptions, though.

IPod touch iTunes update and Angry Birds Rio

after i updated the latest itunes Angry Birds Rio level 8-5 is showing 1 star even though my score is 80110, anyone know how to fix that?

A little bump... Someone must know this...? Surely? If not, where can I get hold of an Apple rep, because I can't be doing with hundreds of albums consisting of just one song.
Thanks again.

Ipod nano 7th g is not rcognised by computer after itunes update

My ipod nano 7th generation is no longer recognised by my computer after the latest itunes update. Newest software is on my windows 8 computer... Any ideas?

Hello, Arndt262.
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H.

TS1372 After the latest iTunes update iTunes no longer sees either of my ipods. Diagnostics says no ipod connected. However my laptop, which is running Window 8.1 does see the ipod.

After the latest iTunes update neither of my iPods are recognized by iTunes, so I am unable to sync. When I run diagnostics it says no device connected. My laptop sees my iPod so I know it is connected. I have tried all of the recommended iTunes fixes and none work. I tried deleting and reinstalling both an older version and the newest version. The older version would not reconize my music libray. Any thouhts?

I tried deleting and reinstalling both an older version and the newest version.
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

I have been having a lot of trouble with the latest itunes update and my ipod classic 80Gb i.e. being unable to sync songs, but now i have no files at all on my ipod, it is completely blank when i view it from my computer. I need help, please, anybody.

As it says above, i have been having a lot f trouble with my ipod classic and the latest itunes update, i was unable to sync songs or anything to it and have tried every conceivable 'fix' i could find. i have run an itunes diagnostic and the results are posted below. a major problem is that when i try and view my ipod through my computer it displays nothing at all on the ipod, no files or anything, this may be the problem but i have no idea how it has happened or how i could resolve it.
This ipod holds huge sentimental value and i am loathe to buy a new one! If anybody can help it is greatly appreciated, than kyou in advanced.
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
ASUSTeK Computer Inc. K50IJ
iTunes 11.1.5.5
QuickTime not available
FairPlay 2.5.16
Apple Application Support 3.0.1
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0038B8600B98D1E0
Current user is not an administrator.
The current local date and time is 2014-03-21 16:52:39.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 2fd81a1f13cf3ff25a8b4f0e8e725116
**** Device Connectivity Tests ****
iPodService 11.1.5.5 (x64) is currently running.
iTunesHelper 11.1.5.5 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.

Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

The difference between itunes update and ipod update

Could someone please tell me what the ipod updater is. Is this worth downloading? I thought you only updated itunes.
Thanks, Gregg

Sure, if you have an iPod, then the updater is used to make sure your iPod is running the latest firmware.

IPod Touch (4th gen) will not sync music after the latest iTunes update

I'm using iTunes on a PC with Windows 7 and after the latest update (iTunes 11.2.2), it will not sync with my iPod touch 4 (also updated to the latest possible version - iOS 6.1.6).
Before the update there was no problem with the sync. And this iPod has always been synced only with this computer, and this iTunes library.
After the iTunes update, several songs on my iPod were greyed out and unplayable (the library plays fine in iTunes).
Now, when I try to sync, iTunes goes through all the steps, saying it finished syncing, without any error message but there is no actual change on the iPod.
I've tried deleting all the music on the iPod, to resync the entire music library anew.
Again, iTunes went through all the steps, finished "syncing" and nothing - and, of course, all the music on my iPod is now missing.
When I check the "On this iPod" option in iTunes, the entire song list shows up there but appears greyed out and unplayable.
On the actual iPod device, there is absolutely nothing in the Music app - no songs, no playlists.
The iPod always shows "no data" in the Music app.
Sometimes iTunes shows that I have 18GB of music on the device, sometimes it shows 0GB ...at one point it showed "no space available". But it has plenty of space - 23.5 GB of available space out of 32GB.
To fix this I've tried the following:
- automatic sync, manual sync, manually adding/deleting songs on the iPod, autofilling and replacing songs;
- resetting my iPod by holding the (on/off and home buttons) and resetting through the "reset all settings" option on my iPod;
- reset and restore from backup;
- uninstalled and re-installed iTunes on my PC.
- I've run the diagnostics tool in iTunes - all tests passed;
...plus various other suggested solutions I have found in the similar topics around here.
(I've checked and there are no restrictions to the songs, the computer is authorized, etc.)
Absolutely nothing works and it is very frustrating, as I usually only use the iPod for the music.
Please help.
Violet

Hello, VvioletT.
Thank you for visiting Apple Support Communities.
I see you are experiencing issues syncing your iOS device. Here are a couple articles that I would recommend going through when experiencing this issue.
iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254
Resolve issues between iTunes and security software
http://support.apple.com/kb/ts3125
Cheers,
Jason H.

I have itunes in windows xp, but my ipod touch has updated version of itunes. Windows xp cannot get updated itunes. I am having difficulties transferring my music into my computer. Does any one have an idea how to do it?

I have itunes in windows xp, but my ipod touch has updated version of itunes. Windows xp cannot get updated itunes. I am having difficulties transferring my music into my computer. Does any one have an idea how to do it?

iTunes 11 is compatible with
Windows System Requirements
PC with a 1GHz Intel or AMD processor and 512MB of RAM
Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista, Windows 7, or Windows 8
Try:
Trouble installing iTunes or QuickTime for Windows

Hi, i'm having trouble with syncing my iPod. (after the latest iTunes-update)

It's a classic, but I have no idea what generation... but it was bought in early 08, and have 80gb. Anyway, it has been working fine all the time, but by the latest iTunes-update, it has stopped working. (mac) Every time I try to connect it with my computer, iTunes says that "this iPod appears to be destroyed, try to restore" (I'm having iTunes in Norwegian, so not sure if this is the direct translation, but hopefully you'll get the picture) - and I try to do this, again and again, but nothing seems to work. I have tried to turn off the computer, put iPod in disc-mode, let the battery run out, give it a two-week break, and now I'm out of guesses on what to do. But no matter what I do it allways appear to have zero songs on it after I am done syncing, and I allways get the "try to restore"-message when i connect it again.
It's possible that it's just old age or something, but I really want to try everything first, as it seems to be all right otherways. It also works when I connect it with my friend's PC, but since she has ****** taste of music () it's not an option. I have a MacBook, also from 2008.
And just to clearify. I have an iPad2, and an old iPod nano (2006) and both works with my computer/iTunes.

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

I recently updated my Ipod Touch to the ios 6 and now, i cant seem to use it with my itunes! A notification keeps coming up whenever i connect my ipod to itunes that a new version of itunes is required but it is the latest version alrdy. HELP!

Hi all, I've recently updated my ipod touch to the ios 6 and now i cant seem to use it with my itunes
whenever i connect my ipod to itunes, a notification saying that i need a newer version of itunes. However, when i check itunes for software updates, it seems i have the current version of itunes
I am at a lost of what to do as i can no longer sync my ipod touch with my itunes.
Help Pls!
thanks

You might tell us many more things so we don't have to guess and might be able to help.
What computer do you have?
What iTunes are you running now?
What OS X system are you running are your computer now? Or is this a Windows machine?
Let us know a little more info.

I tried to restore, update and back up my ipod touch. once it said it was successful i clicked on the label of my ipod in itunes and it had written, "we're sorry, we are unable to continue with your activation at this time." now whenever i click on the la

I tried to restore, update and back up my ipod touch. once it said it was successful i clicked on the label of my ipod in itunes and it had written, "we're sorry, we are unable to continue with your activation at this time." now whenever i click on the label it just says that and on my ipod it tells me to plug into itunes when it already is. i didnt update restore or back it up with the latest version, so i downloaded the latest version, how do i start the process again so my ipod works!! help this is gay !!

Hmm, well... iTunes trys to activate your iPod using the Apple server to make sure you have bought it legit.
Two things come into my mind:
1) Your iTunes can't access the internet.
2) Apples activation servers are down.
That's just my cents, maybe anyone else has an idea.

Ipod or itunes updater

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