Ipod photo freezes itunes

He All,
My iPod Photo (40 GB, circa 2004) still works, but now that I've been forced to upgrade itunes, I get the wheel of death once I click on the ipod from within itunes. This makes me unable to change anything on the ipod, including clicking the "restore ipod" icon. The wheel just spins and spins and spins until I force quit. Suggestions? Recommendations? Any direction in which anyone can point me?

Try moving the iPod cache to the Trash.
Instructions > iTunes: Understanding the iPod Photo Cache folder
Can't force quit iTunes?
You've tried Force Quit from the Apple  menu drop down menu?

Similar Messages

IPod 30GB Problems with iTunes 9; Will not sync iPod and freezes iTunes

Since I have updated to iTunes 9 on windows xp (and more recently iTunes 9.0.1) I have not been able to sync my 5th generation iPod 30gb.
What happens when I connect my ipod is that iTunes will instantly freeze and not allow me to do anything on it, but I am able to open other windows just not iTunes. After about 10 minutes iTunes will unfreeze briefly and claim to be syncing my iPod. Eventually after a further 10 minutes I am greeted with a message saying:
"The ipod 'HARRY'S iPOD" cannot be synced. An unknown error occured (-50)."
http://tinypic.com/r/2wchbgy/4
Also when I try to access my iPod through the window's explorer, when I try to enter any files I get the message "Please insert a disc into drive F:" followed by "F:\ Photos is not accesible. The parameter is incorrect"
I have no problems synicng my iPod Nano 4th Generation 16gb.
I've tried to revert to iTunes 8 after uninstalling iTunes 9 but when I do it wont let me open it saying it cannot read the file "Itunes Library.lib"
Does anyone have a clue where the problem is? And better still how to fix it?
Thanks

metalhead684 wrote:
any reason as to why this is happening. I have an Ipod 80 gig fifth generation.
Do NOT Threadjack. Start your own topic please. Help you get in your topic may help others when searching for like topics (your post could be lost in a unrelated topic).
If you don't know how to post a new thread...
In order to see the post link, you need to drill down to the subtopic level of a discussion area. If you see a list of subtopics, you are not down far enough.
For example, from the main discussion menu, you can choose Classic iPod and you will see the following...
Note that in the Classic discussion there are three sub-topics you can choose and NO post link yet. Now pick any sub-topic, for example, pick "Using iPod Classic" and you will get the following...
Now you have a link to post a new topic.
Regards,
Patrick

IPod Classic freezes Itunes and wont Restore

I have a IPod Classic 120GB.
I was saving a file onto my IPod because i also use it as a hard drive, and the file wouldn't save. Then i noticed that iTunes froze. So i tried saving again and nothing happened.
So i unplugged my IPod and had to go to the task manager to close iTunes.
Every time i plug my iPod into my computer, it freezes iTunes. I'v tried accessing files by going to the ipod and opening it from there and going to programs such as photoshop and opening it through there and all of them say that they cant open it, then they freeze as well. I have also tried uninstalling itunes and then reinstalling a earlier version but that didnt work, so i uninstalled it and reinstalled the latest version of itunes and that didnt work either.
I tried plugging my ipod into another computer and when i click on a normal jpg. image to open from my ipod, it says that the file isnt even there, but there is an icon showing it there.
Im asumeing all my files are corrupt, so i tried to reset my ipod more than once by pressing the select + menu button for 10 seconds, then when the apple appears, i pressed the select + play to get into disk mode. there is get a check mark and connect message, nothing else happens. I tried pluggin it into my computer when i get that screen on my ipod and nothing happens cept my itunes again freezes. So i cant seem to plug it into itunes so i can restore my ipod.
when i have my ipod plugged into my computer, and i start my computer, my computer goes to a black screen, and in white words says something about
Volume Serial number 3141-5926
Fat32
check for consistancy,
and it does then says that all my files on the hard drive are unreadable and have been removed.
but when i look into my ipod after, their all still there. I tried deleting them by going into my computer, opening my ipod hard drive, but the moment i go to delete them, that too freezes.
I also recieve notifications from windows that it cant even connect to my Ipod.
also the hold switch, is not in the on position, its always been in the off position, and my iPod itself has never frozen.
Im running Vista.
I dont care that i lose everything on my ipod, i just want to set it back to factory condition like when i first bought it. I just cant seem to do so.
Help Please

He plugged it into his Mac and then it too froze his iTunes, then when he tried to access the hard drive his Mac crashed. He basically had the same problems as i did with it at home.
Eeek! Sounds like it was being "The iPod Of Doom".
Thank you so much for trying to helping me. I printed this all off and showed him and since he said we tried everything we could and it also wouldnt work for them either, we just replaced it.
Thanks very much for letting me know, Ty! (Always a relief to know I was on the right track with a troubleshoot.)
Glad you got a good resolution. Hope the new iPod behaves itself a bit better for you.

Incompatiility between iPod Photo and iTunes 7.6.2.9 and vista.

I have connected 2 iPod photo with my new laptop and none of them are recognizeds by iTunes 7.6.2.9. Other iPods like my 5.5Gen 80GB and an old iPod mini 4GB and my sister's 80GB iPod classic are recognized without a hitch. I reinstalled the windows vista USB drivers for iPod and reinstalled iTunes. The 2 iPod Photo are working all right and sync OK in my desktop PC. Any advice would be very appreciated.

Does Windows see those iPod photos?
http://support.apple.com/kb/TS1496?viewlocale=en_US

IPod Photo 60GB + iTunes 7.0.2 = Misery

Well, what a miserable day here. I have three iPods, a nano, a 4th Gen 60 GB Photo, and a 1st Gen Shuffle. None of them will synch properly with the Intel iMac. I have the symptoms reported by others - inside iTunes, the iPods cannot be updated or restored, when synched, iTunes complains that some songs are too old and cannot be copied. (Any song purchased from ITMS). Incorrect version numbers are reported by the iTunes iPod summary panel.
By using my iBook, and I can confirm that each of the iPods are fine, the cables are fine, and are able to operate properly. Whatever the problem, its clearly inside the software on the iMac - something likely deep in the bowels of iTunes.
Since my iBook has a 20 GB drive, and I've got about 60 GB of music, just using the iBook until this gets sorted out isn't a reasonable option. I've tried reinstalling iTunes, zapping the kext extension, reinstalling the Combo updater, and various other resets, restores, check disks, and so on, without success.
My question is, where do I go from here? There appears to be no public recognition of the problem, nor a properly sanctioned way to revert to iTunes 6. Has anyone else managed for force restore and synch on a Mac where the original symptoms were as described above?
I would appreciate gratefully any suggestions on what to do next.
Thanks!
Bob
Intel iMac Mac OS X (10.4.8) iBook G4

Solution: Archive and Install
Last night I posted a note describing the problems I encountered as a result of iTunes 7.0.2 essentially wiping out my iPods, then failing to restore them properly. I recovered the iPods using a second computer, but while the iMac could see them, it refused to move any of the protected AAC files onto the iPod.
The solution was that troubleshooting good for what ails you cure, Archive and Install with preserve users on.
First, I disconnected all the iPods.
Then I used the original install DVD to perform archive and install. I turned off a bunch of stuff I didn't need, focusing on the core OS files.
On reboot, I ran the 10.4.8 Combo update which I had downloaded earlier.
On the next reboot, Software Update installed Java, QuickTime, and X11 updates.
On the next reboot, I launched iTunes. Everything appeared to work normally. The authorizations were intact.
I installed the Shuffle, which was recognized at once. I used Erase and Sync to pair it with the iMac. I repeated the same process with the iPod Photo.
My guess about the original problem is that iTunes 7 exposed a longstanding problem which was caused when I used Migration Assistant to move the contents of my previous G5 iMac to Intel.
Alls well that ends well. I'm posting this note in the hope that it will help someone else in the same situation.
Bob

IPod 5G freezes iTunes, Event Viewer System Error

iPod 5G not playing nicely with iTunes, syncs iPod then freezes PC, unable to exit iTunes or disconnect iPod w/o rebooting system.
In Event Viewer>System, I found this:
Event Source: PlugPlayManager
Event ID: 256
Description: Timed out sending notification of device interface change to window of "program or service name and/or GUID."
thx-
c.

cronish
Have you been able to verify that your iPod is functioning properly by hooking it up to another computer?
If so, then here's a REAL shot in the dark.
Restart your computer and go into the Bios and turn off Hyperthreading if it's enabled.
If that doesn't work then re-enable it.
Jim

Ipod photo freezes when using IM3 speakers

I have a 60gb ipod photo that freezes up when I use it with my altec lansing IM3 speakers. Sometimes it will play for a couple of hours, other times it happens after only a few songs. It works fine after I reset it but it often freezes up again a little while later. Anybody have the same problem? Or any suggestions?

I'm having the same problem. I have a 40G ipod. All of a sudden it doesn't work when I dock it in the im3. It plays about 20 sec of a song then goes to the next and freezes. Also makes a loud clicking sound. It works fine with the earbuds.
Any ideas?

Sync iPod Photo with iTunes 10.x

Hello my friends!
I'm using SL and iTunes 10. I found my old iPod Photo with it's 30GB hdd.
I tried to hook it up to my iMac and sync but iTunes doesn't reconize the iPod.
Is the support for old iPods dropped or is there another reason I can't sync it?
Thanks!

vicexpress wrote:
I would like to sync my "touch" with iTunes via Bluetooth. This would eliminate the need to plug in the USB cable each time I carry out this activity. Can someone explain to me why Apple has decided not to implement this? Will the next release of iTunes support this? Or, does it require some kind of a third part app to do this?
it's currently not possible. bluetooth on the Touch supports headsets only.
as for the future, only Apple knows.
you can request new features via iPod Touch Feedback

My Ipod classic freezes itunes and wont work anymore. help please

My ipod classic everythime I plugg it in freezes itunes and I dont even see it appear in the sidebar of itunes. The ipod still charges and has good battery. When it all started, it also erased all the songs off of the ipod so I ant even use it now. here are the stats
Retracts: 14
Reallocs: 64
Pending Sectors: 16
PowerOn Hours: 58
Start/Stops: 3634
Temp: Current 27c
Temp: Min 13c
Temp: Max 54c
I really want help! cheers!

I also had this problem last week. in the meantime, I have upgraded Itunes in Maverick. when i connected this am - it took about 15 minutes for the connected iPod to show in itunes with message " ITunes cannot read the information on this IPod" there was an "OK" button underneath the message. select OK. the iPod will show as empty onscreen and a prompt to reset to factory settings. I reset to factory settings - ejected iPod - restarted computer - connected iPod - ITunes then treated my iPod as "new" - for setup. now after sync - ALL IS FINE AGAIN...

Ipod mini freezes itunes

whenever i conect my ipod to my computer itunes freezes and the nabout 20 seconds later my ipod mini freezes. why??

I have had a similar problem with my iPod click wheel classic - upon connection, iTunes would freeze, upon disconnect things would go back to normal. After much time troubleshooting (format, restoe, r5's, etc) I ran across a post that said to try a different USB cable...now everything is working.

Ipod Touch freezes iTunes

Well I have been having an issue for 2 months now and am getting different results. It all started with iTunes not recognizing my iPod Touch 3G 64GB. I tried numerous things: uninstall all Apple items, reinstalling at least 30 times, stopping/starting services, etc. Nothing is working. So last night I put it to restore mode and it was recognized and first time it gave me error 1604, then 1603, then the third, fourth and fifth time it installed the OS but then loops back to the "connect to iTunes" screen. I finally restored it on my roommates computer and brought it back to mine and, again, it does not recognize, but now it freezes iTunes until I disconnect my Touch from the computer. I am in real need of help here. I am currently deployed and cannot go to an Apple store or have the ability to contact them via phone. Hope someone can help. Thanks

Here is what diagnostics said:
Microsoft Windows Vista x64 x64 Home Premium Edition Service Pack 2 (Build 6002)
Hewlett-Packard HP Pavilion dv9700 Notebook PC
iTunes 10.1.0.54
QuickTime 7.6.8
FairPlay 1.10.14
Apple Application Support 1.4
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.3.0.69
Apple Mobile Device Driver 1.52.0.0
Bonjour 2.0.4.0
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 48A72A5FAF3BCCBE
Current user is not an administrator.
The current local date and time is 2010-11-18 01:08:29.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce 7150M / nForce 630M
** External Plug-ins Information **
No external plug-ins installed.
Genius ID: f34fa22d983452a9980c221f669ae124
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {07EB8AF9-3480-4BEC-9BAE-F1802483E953}
Description: NVIDIA nForce 10/100 Mbps Ethernet
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 04:00:00 1970
Lease Expires: Thu Jan 01 04:00:00 1970
DNS Servers:
Adapter Name: {103E33C7-1719-4DAA-BB8F-CBF3980DC930}
Description: Broadcom 4321AG 802.11a/b/g/draft-n Wi-Fi Adapter
IP Address: 10.0.145.31
Subnet Mask: 255.255.255.0
Default Gateway: 10.0.145.1
DHCP Enabled: Yes
DHCP Server: 1.1.1.1
Lease Obtained: Thu Nov 18 01:27:50 2010
Lease Expires: Thu Nov 18 03:27:50 2010
DNS Servers: 10.0.10.90
80.227.2.2
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Last successful store access was 2010-11-18 00:45:30.
The date and time on this computer is not set correctly. Secure connections to the iTunes Store may fail.
** Device Connectivity Tests **
iPodService 10.1.0.54 (x64) is currently running.
iTunesHelper 10.1.0.54 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Standard OpenHCD USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
RICOH OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
** Device Sync Tests **
No iPod, iPhone, or iPad found.

Restore ipod mini freezes itunes and doesn't restore

I can't manage any music on my ipod mini with itunes. So I decided to try the restore...Everything goes smoothly until I get to the progress bar where itunes is "restoring" my ipod. After an hour of waiting and the bar sitting at about a millimeter completed I close itunes. I've also updated, and reinstalled itunes many times. My music is still on my ipod and it still charges and works perfectly except when I want to manage my music. Please help :P

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Syncing my iPod Classic freezes iTunes 11. When I unplug it, iTunes "unfreezes" and is fine again. iPod never syncs.

Alright, so I downloaded iTunes 11 when it was released. I used it with no problems until last night, syncing it every night to update my playlists.
Well, last night I plugged in my iPod to let it sync and it seemed to be taking longer than usual. It was stuck on the "Connecting" screen. I went to go watch TV, ended up falling asleep, and got up a couple of hours later to shut down my computer and go to bed. My iPod had finished syncing, but I noticed that in iTunes it said something along the lines of "Welcome to your new iPod!" I thought that was strange since I've had it for a few years, but since I was tired, I just ignored it, shut down my computer, and went to bed.
In the morning, I picked up my iPod only to notice that it was completely wiped clean. No music, no videos, no photos: Nothing. The actual software seemed to be working fine, it was just empty. I turned on my computer again and plugged in my iPod to hopefully restore a few playlists before I had to endure the car-ride to work with no music. Since last night whenever I plug my iPod in, iTunes freezes. My iPod starts switching between "Connecting" and Connected" every couple of minutes, but since iTunes is frozen, it never goes anywhere. The weird thing is that when I unplug my iPod from my computer (not something I usually do), iTunes "unfreezes" and resumes normal working order. That part puzzles me. So far, I have tried restarting my iPod a few times and reinstalling iTunes and neither one has worked. I don't really know what to do, but I rely on my iPod quite a bit so this is a pretty big issue for me. Anybody out there have any ideas?
Oh, my my iPod is an 80 gig 5th Generation, if that makes any difference.

I just fixed my own problem with this. Go into the Summary page of the ipod and look at Options. I unchecked the box that said Convert higher bit rate songs to 128 kbps AAC. It then started to work!

My ipod shuffle freezes Itunes when trying to sync on my pc but it works on my sons computer?

Can someone help me, I was given a 4th gen shuffle and tried to sync music to it on my computer but when I go to sync music itunes freezes, not my computer just itunes? I have no problems with my younger sons ipod 4 8gig? When we tried to sync music from my older sons mac it worked no problem? Very strange itunes is obviously identical yet for some reason will not work on my computer? I tried all kinds of way I found in other forums but nothing has worked. I have restored the shuffle I have even unistalled itunes and re installed on my computer? Nothing is working yet my sons mac no worries? Anyone have this issue? Apple will not assist as no warranty left so assistance cost $$. Desperate please help I love the shuffle but do not want to rely on my sons computer. Thanks.
Oh yeah I am using Windows 7

I had something similar a couple of week ago, it would scroll then stop, scroll then stop.
At some point the porblem went away.
Try unpowering and restarting your AppleTV. Rsetart iTunes too.

IPod Nano freezing + Itunes issue

My Ipod nano 6th gen was working fine since i bought it until today - today when i tried to play the Nano on shuffle it would simply freeze. I could hear the clicks but nothing would happen - it wouldn't play and i couldn't move to another function. i would have to reset the Ipod to get access again. Same thing would happen when i tried to find a song individually - i access a song, click it and then frozen. at the same time as this issue comes up now my itunes cant see my ipod. my computer can see it just fine, just not my itunes.
any help is appreciated, thanks in advance.

Resetting the Nano was a good first step to solving the problem, but you may need to go a step further.
Open iTunes, and plug in the USB sync cable; leave it in. You'll see an option in the middle of the iTunes display that asks if you might want to restore the Nano. This will erase your playlists, but if you have them backed up with iTunes, that shouldn't be a problem. Let the Nano automatically enter your playlists and files; make sure the transfer is completely finished before detaching the cable.
Everything should be back to normal. Let me know how the intervention went, so I can make sure it went well. And others with a similar problem can refer to the data as well.

Ipod photo freezes itunes

Similar Messages

Maybe you are looking for