Ipod photo: problem with artwork

It seems that on Itunes, my artowrk is all correct, but on my ipod, the imgaes are jumbled up for some of the albums. Does anyone know how to solve this problem? Thanks.

When I try to check the "Display album artwork" box and update my ipod, I get this error message:
The iPod cannot be updated. An unknown error occured (-50).

Similar Messages

Problem with artwork in iTunes 7

Since i got iTunes 7 a strange error started in my ipod video 60gb(fully updated):
First, the ipod was not showing any artwork. Then i tried to uncheck the "display artwork" field, and press apply. Then check the field againd, and press apply again. It started to optimize my artwork, but by the middle of the process, this error happened: "The ipod "Flavio" cannot be updated. An unknown error occurred
(-50).". I started searching in the internet what could this error be, and found that it is a communication problem, or something like that, but could be caused by bad (corrupted maybe) pictures, photos or artwork. I erased them all (even all the artwork) and tried the uncheck-check process again, and the same error happened. I read that it could be lack of space in my computer, but right now there are 6.6gb of free space in my c: (is it enough?) and the error still happens.
Today i plugged my ipod on a computer with iTunes 6, tried the uncheck-check process again, and surprise, it worked! Unplugged the ipod, tried playing the only song with artwork remaining, and it worked too! So i came back home and tried again with itunes 7, but the error happened again, tried the song and the artwork wasn't showing again... Ok, so i tried with a laptop, itunes 6, and it worked perfectly again, then i thought "The problem can be happening just on my computer". Updated the laptop itunes, tried unchecking-checking again, and it seemed to work, no errors, but when i played the song on ipod, the artwork was gone again! Just like when the error happened... Tried again, no errors, no artwork, tried back on my computer, error, no artwork.
2 itunes 6 -> worked, 2 itunes 7 -> problems. The only possible conclusion is that there is a bug in this new itunes, or a new way of dealing with artwork (by itunes, not by the users). Am i right? Or can anyone help me?
I was thinking about restoring, but as i am adding everything by hand, nothing automatic, it could take a lot of time to choose everything again, and to make all the playlists again... And after seeing that this could be a bug, and could happen again, i decided to post everything here before restoring, to see if there is a better solution.
Thank you for helping! (or at least for reading this huge post, and sorry for my bad english...)
Flavio

there is some problem with i tunes 7(the7.0.1 patch also) in that any artwork found by i tunes is visible whilst viewing tracks in your library if you transfer said tracks to your ipod then the artwork is not transferred,also it you use album artwork as your screensaver then artwork found by i tunes is not used. i can only think that something is not beeing written to the id tags of the tracks. any artwork found by yourself and dragged into the relevant box on the track or album information screen(called up by apple+i)is seen on itunes and by the screensaver. i have spoken to apple support and they assured me that they would get back to me as they had to investigate.that was a month ago. if the problem really bugs you then you can drag artwork found by itunes onto your desktop and then back into the tracks id screen. this remedys the problem but is tedious to say the least. hope this helps

Having problem with "artwork size & resolution exceeds the max that can be rasterized"

Hi all,
Ok, I created a 162.7" x 90.6" document (artboard) for an exhibition display I'm designing. The document was created using all the defaults - i think this is where i went wrong. Illustrator is now telling me that "the combination of artwork size and resolution exceeds the maximum that can be rasterized" after i open the document and when i try to add a drop shadow to anything.
Other than some vector graphics i created in illustrator, I only have 3 180ppi and 4 300ppi photos tranfered right off the photograpers camera.
I selected :
1. "Print Document" from the initial splash window.
2. I entered the artboard size, bleed and left the "Raster Effects" setting to "High (300ppi)"
I think leaving the Raster Effects setting at 300ppi is where the problem is.
Do i have to create a new document or can i fix the existing one?

nados you are a little confused that's all I think things are ll right and you are probably set to go with out going to Photoshop.
1. Your file is probably fine as is
2. Make certain you images are linked and not embedded
3. Your Images are probably ok as far as they are for the the specs required do not lower the resolution just make certain they are linked.
You may have to reimport them and in the place dialog make certain link is checked.
4. The Raster Image Effects setting is fine leave it as is.
5. The jpegs are fine lee your images as is if that was what was supplied to you and they look clean.
6. When saving the file save as .AI format and in the AI save as option dialog uncheck include linked files
(you will send them the jpegs as well as the AI file.)
7. Send the images in what ever format they are now since that is jpeg leave it be just make certain the dimensions are the same as is being used in the document at 100%.
8 Make Certain you select the text and got Type> Create Outlines before saving the file.
9 Do not export the file to any other format.
10 Send the printer production house the AI file and the Jpegs you will be fine.
You should not have a problem with this file.

Advanced iPod Photo Problem

Riddle me this:
I am unable to get photos on my iPod Nano. I follow the directions. I tab over to Photos, check "Sync photos from:" and browse to the folder I want to sync from. We'll call it "My Pictures". I click "Apply"
iTunes then indicates that it is "optimizing photos", and it appears to be syncing. After it finishes, I disconnect the iPod, and find NO photos.
I try again, unchecking, and rechecking "Sync photos from:". I even try "Include full resolution photos", and I have plenty of space. Still nothing.
Next attempt: Since I have "Enable disk use" checked on the summary page, I use Windows Explorer to navigate to the iPod drive. I find the Photos folder. It contains an empty "Photo Database" file, and an empty "Thumbs" folder.
I then notice that my "My Pictures" folder from which I had previously attempted to sync has a new folder in it called "iPod Photo Cache". I browse to find 51 folders within labeled F00 through F50, as well as a "Photo Datebase" file (which is clearly full of info at 147 KB). I drag F00 through F50 and "Photo Database" to my iPod's "Photos" folder. After disconnecting my iPod, I discover that I have found a workaround to my problem, as my Photos are all now on my iPod.
But wait, it couldn't be that easy.
As soon as I reconnect my iPod to my PC, iTunes recognizes space on my iPod dedicated to photos (indicated by a yellow block in the "Capacity" frame on "Summary" tab. And I notice some unusually long syncing, with references to my photos. When the syncing stops, the previously yellow space on the "Capacity" frame indicating the space used by my photos is gone. I disconnect the iPod to verify, and the photos are gone.
Then, I check the "My Pictures" folder on my PC (from which the sync was originally referenced), and iTunes had permanently deleted all of the pictures in "My Pictures" folder (as part of the last syncing process).
Luckily I have all of my photos backed up somewhere...but seriously, what is wrong with my system? Anyone have any ideas?
Any help is gratefully appreciated!
Thanks,
Shaun
System as follows:
Sony VAIO VGN-SZ220
Windows XP Home SP2
iTunes 7.2.0.35
iPod Nano 1GB
iPod Software Version 1.3.1
[no Adobe Photo software installed on PC]

no one can help me on this issue? cmon now

Problems with artwork and now more

For background, I use Vista
I've owned my iPod Touch (2g) since June(?), and I didn't have any trouble with it until about a month ago, when the artwork on my iPod started getting mixed up. For example, the genius mix covers started showing up on single artist's albums. This got a little annoying, when it started showing showtunes mix albums for Neutral Milk Hotel and the like. I tried wiping the artwork for the songs that it was messed up on and reloading it, but it didn't work. Then it did it for my music videos (all of them), as well as it stopped syncing my television shows. Finally, instead of just mixing up the artwork, the album covers would start to mix together so they would be half and half and look like they had crashed together.
So finally, I did a restore (because I didn't know what else to do). It didn't work, and the artwork was still messed up. Now, in addition to having messed up artwork, sometimes songs will skip halfway through to the next song, and genius is messed up (for example, it will give me all of one album, only give me 13 songs or give me a mix of Regina Spektor and Mindless Self Indulgence).
I haven't had any problems with my iPod other than this, and the artwork is fine on iTunes. I don't think it's anything outside (i.e I haven't been dropping my iPod, I have a case, I didn't spill any liquids on it). I don't know what to do. Also, since the restore, it won't reload any of my purchased applications, music videos, or television shows. Can someone tell me how to get these back on?

I have an iPod touch, bought in 2008. My artwork, too, gets jumbled. At first, I noticed incorrect artwork downloaded from iTunes. I could replace that. But now, incorrect artwork will show up with individual songs (though the album artwork will be correct, both in iTunes and on the touch). Even clearing all the artwork on the album and replacing it does not work -- I have also tried deleting the artwork that showed up in error, but that did not solve the problem.
Not, obviously, an operational issue, but hugely annoying. Is there any fix out there for this?

[iPod 5G] Problems with Windows' iTunes keeping it synced.

I've been struggling to get my iPod 5G working on my windows computer. This is what happens EVERY time:
- I connect my iPod, it gives me "Cannot read the content of the iPod XXX...."
- I Restore my iPod (have also formatted it completely several times).
- the iPod shows up in iTunes and it syncs.
- I take the iPod out and i reconnect and it starts all over again and i get: "Cannot read the content of the iPod..."
Connecting the iPod to my MacBook will make it appear in iTunes and I'll be able to see the music and update it.
Things i've tried (in semi-random order, except for the last one):
- Updated the iPod (1.2.1)
- Restored the iPod about 10x
- Different USB port and different iPod connection cable
- Erased the iPod (3x): using Windows' format tool 1x and the Disk Utility in OS X 2x.
- Uninstalled iTunes, Reinstalled.
- Fresh install of Windows XP.
Could this be an iPod related problem? (it seems to work fine on my Mac)
Could this be an iTunes 7 related problem?
The iPod is brand-new, i got it after my old one had gotten a white screen that wouldn't go away. Could it be a faulty iPod they gave me?
P.S. Please don't suggest to 'just sync it with your mac' because it should work with the Windows computer that holds all my music.
Windows XP Pro

hi chris
the difference is:
at home i've started it and it has been running 12 hrs without touching it
outside i've used it while running through the park five times, so i started and stopped it five times without touching it otherwise (didn't change songs)
do these five times starting/stopping waste 8,5 hrs battery runtime?
PB G4 1.5 GHz 1.5 GB Mac OS X (10.4.6)

IPOD CONNECTIVITY PROBLEM WITH WINDOWS XP VIA USB 2.0

Enough is enough.
I have an ipod touch and I am having difficulty connecting it to my pc via usb 2.0.
I have searched the entire web and came across many cases similar or the same as mine. It's time for apple to face the fact that there is something wrong with either the apple mobile service or the apple usb drivers or the itunes software that causes connectivity problems with win xp.
For the record my case is this:
I got my itouch 3 days ago. I installed itunes 8.0. Then I plugged in my ipod to a usb extension cable port connected to a usb at the back of my desktop computer. At first I got the "this usb device can perform faster if you plug it to a usb 2.0 port etc." message. So I did. I removed the extension cable and connected it directly to one of the usb ports at the back. The first time it synchronized, it seemed fine. So I decided before I do anything with it, to update it to the 2.1 version. I made my account and bought (very bad policy there apple, it should be free or at least cheeper than 8 euro) the 2.1 update. I clicked to update the i-touch. While it was updating it crashed during the restore process (because it was disconnected but I didn't know that at the time). I unplugged it, resetted and plugged it back and managed to continue the restoring process until it was updated. After figuring out itunes I chose the "manage files manually option", kept everything unchecked in the sync options except the applications. I noticed there were random disconnections here and there but I didn't pay much attention because they weren't very frequent.
The next day I plug in the touch again and suddenly I hear that annoying "connecting-disconnecting" sound from windows while my touch kept disappearing and reappearing in itunes. Suddenly my playlists disappeared from the touch. Nothing was in the touch any more. How could that happen since i had chosen to manage my files manually instead of synchronizing? So I unplugged the touch again, restarted the touch, restarted the pc, stopped and restarted the apple mobile service, unistalled and reinstalled itunes, searched microsoft support and read many usb troubleshooting documents in the web. Nothing happened. The touch randomly keeps disconnecting from the usb. I eventually managed to put my stuff back in and keep them there.
Here's what I know:
1) There is nothing wrong with my usb ports. I don't use usb hubs, they are usb 2.0, the voltage (500mA) is correct in the device manager. Everything else works fine there.
2) The ipod touch does not support disk mode so you can't see it under "my computer" and this is not a problem.
3)There is nothing wrong with the ipod, it works perfectly.
4) This is not a usb cable physical problem.
5) The five R's are irrelevant with this situation.
Uninstalling and reinstalling itunes doesn't solve the problem, neither does hard resetting the ipod.
6) Older PC configurations seem to be more affected by this but it doesn't have to do with unsupported specific chipsets.
Here's what needs investigating:
1) There may be a problem with the apple mobile service running on win XP.
2) There may be a problem with the apple usb driver and win XP or older motherboards.
3) There may be a 2.1 firmware issue with usb 2.0 connectivity.
Workaround so you don't go nuts:
Use USB 1.1 instead of 2.0. It is A LOT slower but it keeps the connection stable and you can work with the ipod. Just start copying and go do something else for the next hour. So far it works for me.
This is a serious issue that needs immediate attention. I've stumbled across forum discussions dating to 2005 with this problem (with older ipods of course).

I think this needs to be put down to the eternal PC/Mac argument. Apple dont want to fix this as they want everyone to buy a Mac. Its a business, understandable, but in turning away PC buyers they alienate a huge percentage of the market.
Now, I had my first iTouch stolen. It synced, for the most part, very well, just occasionally it removed settings and music, but ticking boxes each time I sync'd sorted that, Its a workflow procedure.
SO, now that my Touch has been replaced, iTunes cannot see it. The PC can identify it on USB1 or USB2, My work lap top can see it and has indeed upgraded it to V2 software, just in case that was the issue, but no. For some really weird reason Itunes on my desktop cannot see the new pod.
This does not make sense with the argument that Apple software doesnt work on a PC, but doesnt help that none of the Apple support staff, phone or in-store have a clue about Windows operations.
Because my Touch has now been trying to connect to 6 separate installs of itunes, multiple USB ports, multiple USB cables, a complete overhaul of the registry settings (everything else still works), and the loss of all my previous settings and backups from the last Touch... but still, the PC says its an ipod but cant install it, iTunes sits there, dumb.
The only thing I can do now is sell the device as brand new as it has never had music on it and is just a week old...
It has changed the MiniMac I was going to have for my new flat screen TV into a PC and suggests that anyone with a PC should stick to devices that run on PC, of which there are many, just without the user interface of the dear departed IPod Touch.
Thanks

IPod Nano Problem with Turning On

Right I've got a bit of a problem with turning on the nano. I know it works because when its on it's fine, but if its off for a while (i.e. 30 mins or more) and I go to press play or whatever, nothing happens. But if I press any of the buttons about 100 times it will come on and work fine.
Has anyone had this problem and know if there's anything I can do about it. It seems like the buttons don't work properly, but it can't be that because they work when its on.
Here's what I know it's not:
Battery (its full)
In need of a restore (tried that)
Reset (tried that)
In need of new software (just put the latest on)
So any help would be greatly appreciated.
Cheers.
Oh also, completely off subject just trying to kill 2 birds with one stone, how do you do backwards deletes on a mac (i.e. what the 'del' button does on a PC)?

AliasailA, you are kidding, right??
You cannot use someone else's serial number or Apple Care Plan--it doesn't work that way.
I noticed you had another post that said the mini was given to you and has a "sad face icon" and out of warranty. Hummmm.
You really have to send that mini in for repair/replacement or consider it a lost cause. Maybe it is time to buy an iPod Nano for yourself.

Is Ipod photo compatible with USB 1.1?

Can Ipod photo be used on older style PC with usb 1.1? I notice on the requirements for Ipod photo that you need USB 2.0.

Hello James, welcome to discussions.
You can use USB 1.1... but it will be rather slow to transfer files.
What type of computer do you own? I would recommend that you install a Firewire card if you can, and use that.
The Adaptec Fireconnect 4300 card would only run about $40 and it would work great with your iPod.

40GB iPod Photo came with FW cable, doesn't work with FW cable

I have a 40GB iPod photo that I love. I bought another (used) one for my wife, being careful to get the identical model so we could share things such as docks, cables, etc.
Her iPod works fine with the USB cable, but will only charge with the FW cable -- no computer can see her iPod through FW. I've reset the iPod, updated it with the iPod updater, but nothing. When I connect her iPod to any of my Macs (her 12" iBook, my 12" PowerBook, my G5 iMac) with FW, the iPod appears to be charging, but is not detected by the computer, nor are any of the iPod controls usable. It doesn't go to the "do not disconnect" screen, but simply freezes where it is until the FW cable is disconnected.
Specifics: both iPod Photos are the 40GB model M9585LL, version 1.2.1. The 2nd one CAME WITH a FW cable, which is why I'm puzzled that it won't work with it. Help?

Here is some info for the pinout for the iPod.
http://www.anythingbutipod.com/archives/2006/04/zen-vision-m-video-cable-other-4 pole-35mm-pinouts.php
You need to find the pinout of the camera cable you have.
Probably be easier to get get an AV cable with a 3.5mm plug to (whatever fits into your TV) cable.
Usually, you simply have to swap the Red and the Yellow for it to work properly.

Ipod Mini - Problem with power

Hi all!!!
i've got a problem with my Mini Ipod.
Suddendly it seems that the battery of my Ipod doesn't recharge. I've changed computer (both with Windows XP) and cable and i've tried also with an iHome alarm clock/Radio. But nothig seems to work so i think that the problem is with the iPod.
Forward the Ipod seems to "tilt" because sometimes when i connect it to the pc the monitor freezes with the picture of the battery recharging but it's frozen and i need to reset it also after i have to disconnect it from the PC.
May some of you can help me giving some good advice!!
thanks and bye
Dario

Not too sure, but I believe it is the time to have the battery replacement for your iPod mini. Normally, the battery needs to be replacement after 18-24 months

IPod Music Problems with the Latest Version

So I am happily using my iPod and iTunes 7 software with my Win2000 notebook and everything was working great.
Then I get a notice that there was a new version of iTunes (7.1) and do I want to download. So I download and then install the new version. All seemed well.
The next day, I go to work outside and I plug in my iPod to go to work and instantly notice, all my music is gone from it. And I think to myself, well that was really nice of the software upgrade to erase all my music off the iPod... some upgrade.
I open iTunes and see that it still sees all my music on the computer. Then I hook up the iPod and open the little icon to see what's on the iPod and all music seems to be shown there but it's all grayed out.
If I use the iPod menu to look for music, there is nothing shown on the iPod... no music, no playlists, nothing.
I did a restore using iTunes which seemed to erase the iPod and then a sync. During this process, I could see all the music being copied back to the iPod. Later, when it was done, I took the iPod outside with me to work and all my music was present and played fine.
Later I came back in and hooked the iPod up for a re-charge. My wife was about travel so I handed the iPod to her. Later I found out from her that there was no music on the iPod... she was not pleased.
So I look and sure enough, there is a later iTunes software update (7.1.1). I figure, there was a bug in the software and they have quickly recognized it and fixed it. So I download and install this version.
Same problem. No music on the iPod.
What's going on here? Do I have to go back to version 7 to get a functioning iPod again?
Thanks!
Mike Truly

I'm having a similar problem since the update, but iTunes seems to be a bit more selective for me. Even though it is shown under audiobooks under the iPod on the taskbar to the left of iTunes, the latest audiobook I purchased from the store--Wintersmith--is not showing up on my actual iPod. I've tried restoring my iPod, etc., and it simply won't show up. So far, all of the help topics I've looked at have really kinda failed to answer this problem with a specific solution; they all seem to follow the "try resetting it and see what happens" script. Is no one concerned about what specifically is happening, why it happens, and how to make the iPod function properly without having to reset it every time a glitch comes along?
Any insight appreciated.

5g Ipod. Problem with Firmware 1.2.1

Like many out there, I upgraded my iTunes software to ver. 7 and subsequently the iPod firmware to ver. 1.2.1. This resulted in the iPod "freezing" problem many others have reported. I've gone through the exercise (twice) of uninstalling iTunes 7, installing the version of iTunes on my installation disk (I believe it's earlier than 6.0.5) and then installing firmware provided in Updater 2006-6-28 (1.1.2). Problem is that iTunes doesn't recognize anything in my music or video library and the only way (so far) to solve this is to upgrade back to Itunes 7.0.2 but not to upgrade to firmware 1.2.1. My iPod now works but when I sync to iTunes, many of the videos (TV shows) I've purchased won't transfer to my iPod. The reason given is that my iPod software is too old. This has also occured with any new video purchase.
Has anyone experienced something similar and is there a solution to this problem.
Dell 8100 Windows 2000
Dell 8100 Windows 2000
Dell 8100 Windows 2000
Dell 8100 Windows 2000
Dell 8100 Windows 2000

I am having this problem as well. It was irritating me so bad that i just reverted to 1.0 since i don't have any other version availible because itunes doesn't save the updates. I tried all of the 5"R"s and it still locked up as soon as i booted my iPod up.

ITunes / iPod having problems with lyrics in MP3 files and not with M4A ?

Over the last two month (without this forum) I believed sometimes to be the only one having a weird problems with iTunes lyric format structure.
Now after more than 50h of investigations interesting results appear.
The field of trouble:
a) People are not able to delete lyrics in iTunes
b) People discover that iTunes and their iPod/iPhone do not show the same lyrics
c) it seems that the lyrics of certain songs can't synchronised with the iPod
d) it seems that the problem in iTunes can appear more than one times that itunes corrupts the contents of lyrics in a way that:
e) the text structure is damaged, no more line breaks, no empty lines between text sections.
After all my suspicion is: All of this trouble can be caused by one problem:
iTunes (at least latest version 9.0.3 (15) has a -unkonwn- problem with the lyric-text structure in MP3-files. It seems that iTunes does not have the same problems if the file is in M4A-file format, created by apple-store files being downloaded, or CDs being converten in iTunes using the build in AAC-converter!
Converting "infected" files (via AAC) to M4A are clean again (on iTunes and iPod) showing no more one of the trouble ahead. The ghost is eliminated. Everything synchronizes as it should be.
And I for myself have to convert more than 3000 songs now... to ged rid of this nightmare.
Now I'm very curious of You experiences. Can You confirm my suspicion? Or have You had similar problems with Your M4A-files too?
- Best Regards ThomasK_DJ, south Germany

Try this -> http://mp3val.sourceforge.net/ to verify and fix MP3 files.
Also, it could be the version of the ID3 tags.
Select a song in iTunes then go to iTunes menu Advanced -> Convert ID3 tags and select a different version and see what happens.

Ipod mini problems with itunes 5

I am having a ton of problems with my ipod mini since updating to itunes 5 and wanted to know if anyone else is having the same experience. Itunes is working fine, but my songs won't transfer to my mini. The ipod will act like it is updating, and even begin the update process, but it will crash and become unresponsive before the update completes. I've removed and reinstalled itunes 5 and quicktime multiple times. I've also restore my ipod to the factory settings and updated the software. I've tried disabling my mcaffee virus protection, and also disabling my cookie blocker. Still no luck.
Is anyone else having similar problems? I'm pretty much at a loss right now and don't know what else to do but bring the ipod back to best buy (I bought the service plan). Just a note, I never had a problem before updating to itunes 5.

Have you tried to reset your iPod? Hold the MENU & PLAY/PAUSE buttons at the same time until you see the Apple logo on your screen and then release. Try to transfer songs to your mini and see if it works. If it doesn't, if I were you, I'd take it back to Best Buy and ask them what's going on.
I just updated my iTunes software and I am not having this problem.

Ipod photo: problem with artwork

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