IPod Photo won't mount??

I was going to helpl a friend reinstall her iPod photo but for some reason it won't mount? I've looked in the system profiler and see's it connected, but in disk utility it doesn't see it. The ipod software tells me I can restore the ipod but not install the new drivers. It tells me it's not mounted but doesn't have an option to mount.
Other information: I have an older iPod (G3) and works perfectly but uses Firewire. Could it be this iPod wants to uses USB 2 and I'm connecting it with my old firewire cable from my G3? I've tried starting up the iPod in Disc Mode and that doesn't seem to work either. I would reinstall the ipod software but I want to get the information out of it first. There is also another problem, she needs this to work on a PC so if I do reinstall the software will it not work on a PC? I need help and fast since my friend leaves today to China.
Thanks in advance if someone can help me.
Smith4925

If you do a Restore for your friend's iPod with your Mac, then she cant use it with her PC. However, it works the another way round.

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Ipod photo won't mount to itunes - please help me! i'm desperate!

Hey everyone,
Thanks in advance to whomever reads this and answers... I've been fighting with my ipod for over 12hrs now (over 3 days) and am VERY frustrated!
here are my details:
20 gig ipod photo
Windows XP
itunes 7
Problem:
itunes told me it needed to be restored. So, I went through the process, but when I plugged it back into the computer (after plugging it into the wall socket), I found that it won't mount in itunes! BUT, I can see it in Windows explorer.
Have tried:
- changing disk drive
- uninstall, reinstall, reinstalling from CD (with old version)
- restore (when it was coming up in itunes)
- different usb ports
- fiddling with resets and disk mode
Things to note:
- in Windows Explorer it now comes up as IPOD instead of VANESSA'S IPOD. I don't know why!
- when I plug it into the computer it seems completely happy - it's charged, is flashing the do not disconnect... everything normal! And, when it's not plugged in, I'm able to browse through the menus like normal - the only problem really appears to be that itunes won't recognise it.
I kind of feel like I've been trying a lot of different things, and maybe not in the right order? It feels like something really small that I'm missing...
If you have any ideas or suggestions, please please PLEASE let me know... as I said, I'm desperate...
cheers

try this: http://docs.info.apple.com/article.html?artnum=93716
Intel 2.93ghz, Ultra 1gb DDR Ram, XFX 256mb Geforce 6800XT Windows XP Pro iPod 1st Gen 512mb Shuffle & iPod Photo 20GB

Ipod classic won't mount after updating to itunes 11.0.2

ipod classic won't mount after updating to itunes 11.0.2.
I updated to itunes 11.0.2 today, after delaying it for a looong time (I have it @ work and don't like the new layout).
Since then, none of my ipods will mount/show up/update. I've tried all USB ports, 3 ipods, 3 cords. Wondering if you know of any issues. I've restarted the mac about 15-20 times today since as soon as I hook up an ipod, itunes immediately spins the beach ball and won't let me click out of it.
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Finding this Post took some time but I thought it was me talking when I read it. I was having the exact same issue. I have a G3 I've been upgrading like mad, including a Sonnet G4-500 CPU a Maxtor 60gb & 80gb HDs 1gb of RAM a new LaCie Firewire800 PCI card Graphics card etc. the latest was installing Panther 10.3.9 on the new 80gb HD and also swapping out the old CD-ROM and replacing with the (Apple standard) Pioneer DVD-RW DVR-110D combo drive in it's place. got everything up and booted and poof! no burning. Toast worked read/write no problem. iTunes could read and import no problem, but wouldn't burn a CD.
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IPod Photo won't display album artwork for purchased songs

I bought some songs on the ITunes Music Store, and I can see the album artwork on the ITunes, I can also see in my IPod the artwork for most of the songs that I've downloaded, but I CAN'T see the artwork for those recently purchased.
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Probably, the easiest way to resolve this is to copy the artwork from one song on an album and paste it into every song on that album.
In your iTunes Library, choose an album that has artwork issues; choose one track that has the artwork and copy it. Then:
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Hope somebody can help me out here.
Problem description:
My iPod photo won't charge using the power adapter from Apple. Bought a second one won't work, used different cables won't work either.
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didn't try a different iPod to charge yet. So that's one thing left to try for verification.
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hi Rene!
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iPod's battery doesn't charge
iPod: Troubleshooting the Apple iPod AC Adapter
iPod: About the Apple iPod Power Adapter
from what you're reporting, i'm currently most suspicious of the electrical outlets you're using with those adapters. if you try switching it to a different outlet, does it charge properly then?
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Hi Jerrd15,
Welcome to Apple Discussions
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When's the last time you ran a virus checker?

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60 gig iPod Photo won't sync

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Hello rgc123456,
Thanks for the question, and welcome to Apple Support Communities.
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iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/TS1410
Thanks,
Matt M.

Ipod Touch won't mount after 10.5 install.

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Sounds like you've covered most of the suggestions in this kbase article. Confirm that, then try the steps indicated in this other kbase article.
Hope this helps...

IPod Photo won't mount??

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