IPod Photo

Recently, out of nowhere, all the music was not showing up on the screen of my ipod, but the photos i had on it were still coming up. The thing is that my ipod wont connect with itunes, but i can still play music off my ipod using winamp. Also, it says that there is a managing problem when i try to access ipod restorer. Can anybody help me with this? Thanks

Are you referring to this?
Internal manager error.
Try to restore it in disk mode.
Putting iPod into disk mode.

Similar Messages

IPod Photo no longer recognized by iTunes 10

I do not know how long ago my iPod Photo stopped being recognized by iTunes. It is certainly an old iPod that I occasionally use to record voice for podcast.
Today, I noticed that this iPod Photo no longer shows up in iTunes 10. I connected it to two Mac's; one is a G5 tower running OS 10.5.8 and the other is a Mac Pro running OS 10.6.1.
My current objective is to get the voice file off of this iPod Photo. But, of course, it will be nice to have access to it in iTunes 10.
Please advise.

Hello Profinite,
And welcome to Apple Discussions!
Not sure as to why this happening, other than the fact that is probably related to the new iTunes 10. Have you try any of the basics yet? Since the iPod does not appear on either system, the cause could be the cable you are using to connect it with. If at all possible, try using a different cable. I would also try different USB ports on each computer as well. What happens when you reset it with it still connected to either Mac?
Another possible solution to at least get it mounted as drive on one of your systems is to place the iPod into *Disk Mode* as described in this Apple support document.
[Putting iPod into Disk Mode|http://support.apple.com/kb/HT1363?viewlocale=en_US]
And here is more troubleshooting techniques for this situation.
[iPod not recognized in iTunes and Mac desktop|http://support.apple.com/kb/TS1410]
B-rock

Why does iTunes use an iPod Photo Cache at all?

Hi,
When iTunes is used to synchronize photos to a device, it creates an "iPod Photo Cache" folder. Why does this folder even exist?
For users that have multiple devices with multiple resolutions (e.g., iPad 3rd Generation, iPad Mini, iPhone 4S, iPhone 3G), the iPod Photo Cache is grow to approximately four times the original size of the photo. If I have 15 GBs of photos and a 250 GB hard drive, then the combined usage of 75 GBs (15 GB photos + 60 GB cache) is extremely unreasonble.
Device resolutions change often enough (these days) such that having multiple devices is probably more common than having more than one of a single product. iTunes should be designed to do the real-time conversion (which it already does), but not save it to the hard drive.
Also allowing the ability to change the location of the "iPod Photo Cache" folder would help many users, but not myself since I do not have an external drive.
Any help is appreciated.
Thanks.

Thank you for your response. I should have clarified. When trying to delete from the library, it gives me the option to delete them from the computer or just from the library. I choose not to delete them from the computer, just the library. As a result, I would not expect the deletions to free up room on the hard drive, but I don't see how it actually increases the space used up on the hard drive. If I delete a song from the library, but not the computer, does iTunes save the song again someplace else (such that there are now two copies of the song somewhere on the system)? That seems to be the only explanation for why the free space on my hard drive would decrease after deleting a song from the library.
Windows XP Pro

Help!! Locked out of ipod photo

My girlfriend updated our ipod photo and said she couldnt get it unlocked(hold). I tried messing with the hold switch to no avail and then restored it but even after restoring it's still locked and the wheel is useless. Any suggestions?? Please...
G4 Mac OS X (10.4.7)

try to do a reset for the iPod by pressing "select"+"menu" keys until you see the apple logo

Questions about iPod photo and Apple Protection Plan

I have an iPod photo and an APP that expires May 2007. My
iPod's battery has permanently run out and I plan to use my APP and send it to Apple. Here are my questions:
1. What is the best way to contact them about sending my iPod to them?
2. Does the APP cover battery replacement?
3. Has Apple discontinued the making of iPod photos?
4. If so, will they still replace my battery or will they just send me a completely new iPod?

1) You can arrange online service here.
Service request.
2) Yes.
3) Yes.
4) They will send a replacement iPod photo. They have stock just for this purpose.

Problem with sound on iPod Photo

I am having a problem with sound on an iPod Photo. You can hear music for about 5 seconds and then it is silent. I have to turn off the iPod for several seconds. When I turn it back on it will have sound again for about 5 seconds before going silent again. Has anyone else expeirenced this? Any ideas what may be happening

Try these steps one at a time.
The Five Rs.
If nothing helps, you can arrange online service here. This may be more than just a software problem.
Service request.

Problems transferring photos from a Windows formatted iPod Photo to new G5

Hi all,
I have recently come back from an overseas trip where I stored many many photos on an iPod Photo, using a PC with Windows XP. Now that PC is stuck in the repair shop - most likely not worth saving - and I have bought myself a G5 with OS X and iLife.
Basically iTunes can recognise the number of photos on the iPod, however I cannot view them when I open the Photos folder when in the disk drive. Two folders come up: 'Photo Database' and 'Thumbs'. (I hope I haven't lost the HI RES photos!)
I know there was one post that mentioned creating an empty folder then sync it using iTunes in order to transfer the photos from the ipod- I'm just a bit weary of losing all the photos seeing a warning message displays a similar note.
I thought Mac computers can recognise Windows formatted devices/docs. May it be that the iPod needs to be updated?
I'm calling out to all Mac-savvy users out there who may be generous enough with their time to solve this annoying issue.
Cheers.
iMac G5 Mac OS X (10.4.4)

same thing happened to me. I purchased iPod Access from the internet (for about $15). This program will let you transfer your music and playlists from your iPod to your library

Want to use an iPod photo configurated for Mac on a PC

I want to use my old iPod photo (configurated for Mac) on a PC (but do not need to keep my songs and photos). Is this possible? If so, what do I do?
iMac G5 Mac OS X (10.4.8) iPod 5th generation 60 GB

If your iPod is formatted for Mac it won't run natively on a PC because the Windows OS does not support the HFS Plus file system and therefore will not see the drive. Macs can read Windows drives so you could restore and format the iPod on a PC, this would also mean any future software updates would have to be done on Windows. This will erase your drive so you need to have your songs and photos backed up. Alternatively there are third party programs that will allow you to use a Mac formatted iPod on Windows, this is one for instance gets good reviews and has the functionality to let you copy content from the iPod to the PC. Not sure if it does photos but have a look: XPlay 2
You can read another user's experience of using XPlay at this link: iPod on Mac and Windows

Does any one know of a way to sync movies from my itunes to old Ipod Photo

I have a 60GB Ipod Photo (the old brick type) and I want to use it to view movies that I have on my itunes. I tried to get my movies to sync to ipod photo but it just is not visible on my ipod although there is a playlist called movies in my Ipod Photo. When I connect my Ipod Photo to Itunes, the itunes shows the list of movies I have in my movies folder in my library, but I am unable to neither create a new playlist in ipod photo and copy all my movies nor can I copy all the movies I have in my library to ipod photo. Any simple to comples suggestions are welcome. Is it possible at all to make my ipod Photo store and play movies?

Is it possible at all to make my ipod Photo store and play movies?
No. Even though it has a Movies playlist, it isn't capable of playing video content.
(45526)

IPod Photo 60GB goes from sad icon to no reaction at all

After getting the sad icon after plugging it in, I took apart the iPod so I could reseat the hard drive and see what happens. I still got the sad icon (yes, sometimes re-seating the hard drive brings it back to life, based on my experiences), so I wanted to try again and put pressure on the center of the hard drive platters with my thumb.
In doing so, I accidentally disconnected the molex connector to the hold-switch. I forgot the state of the hold switch when this happened.
I put everything back together to see what will happen when I plug in the sync/power cable.
There's no reaction and no Apple logo.
How can I bring back the iPod at least back to the sad-icon state?
Thanks for reading.

I believe you broke the iPod completely, but have a read of the following and see if it helps
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/
http://www.rapidrepair.com/shop/g4-ipod-parts.html
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
Spank your iPod
http://www.youtube.com/watch?v=3ljPhrFUaOY
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

My husband recently tried to sync my ipod to itunes and in the process he managed to loose all the photos I had stored on the ipod. When I go to my pictures folder on my (Dell) laptop there is now a folder called ipod photo cache. How do I view?

My husband recently tried to sync my ipod to itunes and in the process he managed to loose all the photos I had stored on the ipod. When I go to my pictures folder on my (Dell) laptop there is now a folder called ipod photo cache. How do I view these files? They are now show as ITHMB files!

Those photos taken or bumped photos should bi in the iPod's Camera Roll album
- If they are in an iPod backup then restore from that backup. Note however, that the the backup that had the photos may have been overwritten by a subsequent backup that did hot have the photos on the iPod.See the restore topic of:
iOS: How to back up
- If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer
- Have you looked on the computer? Maybe they were imported to the computer and then deleted from the iPod. Since the photos were not synced to the iPod they are not in the iPod Photo Cache folder .

Purpose of folder "Ipod Photo Cache"?

What is the purpose of this folder? Should it be deleted automatically by iTunes after syncing? I've seen several posts here suggesting to delete the folder to try to resolve photo syncing issues. A co-worker tells me that this folder on his machine contains 2GB of .ithmb files. That seems to be a lot of space used unnecessarily.
Thanks,
Jack

No, it isn't/shouldn't be automatically deleted. When photos are synced to an iPhone (or iPod), iTunes creates an 'optimized' version of the picture (all the files are of uniform disk size and pixel resolution) and those are stored in the iPod Photo Cache. You can recover that space if you need to, especially if you put a lot of photos on the device that you later removed (by unchecking those albums, for example). If you delete the cache, iTunes will re-create the optimized versions at the next sync (for all the pics on the device).
http://support.apple.com/kb/TS1314
@DaVBMan, as to why it's large, regardless of their original size, 'optimized' pics take up the same amount of space in the cache, for a given device.
Note that this means if you sync the same photo to an iPhone and an iPod Classic, there will be two copies of that photo in the cache, totaling ~1.6 MB for that one pic, +even if the original pic is a 1 megapixel jpg that's only 150 KB in iPhoto.+

New Hard Drive- How to upload from iPod Photo without access to old drive

Needed to purchase/install a new hard drive after Windows corruption on my old pc. My iPod Photo is completely backed up with my entire library/playlists, etc. Old music files were copied to my new hard drive but the iTunes application needs to be reloaded. I am hoping there is a way to sync my iPod with the new version of iTunes on my new hard drive and have the iPod used as a backup drive. Everything I read about this suggests I need access to my old hard drive to change settings on the iPod before I will be able to upload to the new software from the iPod. Does anyone know if what I want to do is possible so that I can retain all of my playlists, etc the way they are? Thanks so much.

Connect your iPod to your computer. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. Also when using a lot of the utilities your iPod needs to be enabled for disc use, changing to manual update will do this by default. Check the "manually manage music and videos" box in Summary then press the Apply button: Managing content manually on iPod
Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you have any iTMS purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. A paragraph on it has been added to this article: Transfer iTunes Store purchases using iPod
The transfer of non iTMS content such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there is a manual method of accessing the iPod's hard drive and copying songs back to iTunes on Windows. The procedure is a bit involved and was written long before iTunes 7 and Vista so it requires a little adaptation, also it won't recover playlists but if you're interested it's posted in this thread: MacMuse - iPod to iTunes
If you prefer something more automated then there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. This is just a selection, you'll find that they have varying degrees of functionality and some will transfer movies, videos, photos and games as well. Have a look at the web pages and documentation, they are generally quite straightforward. You can also read reviews of some of them here: Wired News - Rescue Your Stranded Tunes
YamiPod Mac and Windows Versions
iGadget Windows Only
iPod Access Mac and Windows Versions
PodUtil Mac and Windows Versions
iPodCopy Mac and Windows Versions
TuneJack Windows Only
CopyPod Windows Only
Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync.

Syching Photos from Itunes to Ipod Photo 30G

I am having the worst time syching my photos from my PC computer to my ipod photo. I am using my family computer because my laptop is kaput.
I am starting over...from scratch. Deleted everything on my ipod and hoping to synch it all back on there from point blank.
I have succesfully synched my music. --playlists still in progress but that is my problem!
I am having trouble synching my photos back onto my ipod. It shows no progress just says "Syncing iPod. Do not Disconnect." And it kills be because I started out with about 15,000 pics to sync...I've taken it down to only 15 and it is still not doing what I want it too.
Maybe I should be more paitent but I don't remember it ever being this slow or without any progression showing on the screen.
What can I do, what am I doing wrong? What should I do?!
Help! Please!
PC

In case you still didn't get this to work, I found that iTunes didn't have permissions writing to the iPod photo cache directory on my Vista machine by default.
If you suspect that's happening for you, go ahead and try this:
1) Find the directory on your computer where the "iPod Photo Cache" is stored.
2) On that directory, grant "Read" and "Write" access to the "Users" group.
After that, try synching your photos, and hopefully you'll start to see some success...
Windows Vista

Incompatiility between iPod Photo and iTunes 7.6.2.9 and vista.

I have connected 2 iPod photo with my new laptop and none of them are recognizeds by iTunes 7.6.2.9. Other iPods like my 5.5Gen 80GB and an old iPod mini 4GB and my sister's 80GB iPod classic are recognized without a hitch. I reinstalled the windows vista USB drivers for iPod and reinstalled iTunes. The 2 iPod Photo are working all right and sync OK in my desktop PC. Any advice would be very appreciated.

Does Windows see those iPod photos?
http://support.apple.com/kb/TS1496?viewlocale=en_US

IPod Photo not recognized on Windows XP

I bought my Ipod Photo more than a year ago--and I've had numerous problems with it. Before my one-year-limited-warranty expired, Apple replaced my first iPod Photo for a brand new one--the one I have now.
The iPod itself seems to be working fine. However, one day it froze so I had to reset it--losing all of my music. Then I plugged it into my computer, but to my surprise, not one of the songs on my iTunes was transferred to my iPod.
When plugged into the computer, the "Do Not Disconnect" screen appears, and iTunes does open. However, nothing more happens. It seems like iTunes may recognize the iPod for a bit, then that's it.
Please help with me with my problem!
acer Aspire 3000 notebook Windows XP brand new computer

I have had much the same problem. I originally ordered the 40G ipod, and was 'upgraded' to the 60G (this was when the 60G was first released). The thing has NEVER worked properly! When it does connect and upload music, it's OK....until I would try to connect it again to add new stuff. More often than not, it would need to be completely reset, losing everything in memory. Needless to say, I haven't used it much. Now I am planning a trip and wanted to bring along some tunes. I've charged and reset the ipod, I'm running the latest iTunes version, and still nothing. It's not recognized in either windows or iTunes. The best it can do is tell me it needs to be reformatted, but then it just sits there forever saying 'Do Not Disconnect'. I'd love to be able to just get to the point where I could restore or update the software, but that seems impossible.
At this point, I really would like to upgrade to a movie-capable ipod, but my experience so far leaves much to be desired. Any suggestions?
PC Windows XP

IPod Photo

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