IPod powered down and will not turn back on - what do I do now?

Question

I just got my iPad for Christmas. It is my first Apple product. I have been on here a half an hour trying to get to Apple Support but the only thing I have found thus far is discussion forum. So thought it was worth a shot. I am presuming it is a malfunctioned unit but thought I would ask anyway if any of you have experienced this in the past. It happended the day after I upgraded to 4.2. Also the day after I loaded my first APP (Diabetes Buddy). This App makes you sign onto your PC first and then 'synch' it with your iPad. I was able to get thru all that and was able to add all the data to the app off on the iPad. Not sure if any of that had anything to do with it or not.

Answer 1

Welcome to Apple Discussions!
Support for iPad is centralized at the iPad section of the Apple Support site, at http://apple.com/support/iPad. The range of ways to contact Apple Support is at http://apple.com/support/contact.
This is what your User Guide says about itself, the various places where you can obtain it, how you can use it, etc.
+Viewing the User Guide on iPad+
+The iPad User Guide, optimized for viewing on iPad, is available at help.apple.com/ipad.+
+View the guide on iPad:  In Safari, tap , then tap the iPad User Guide bookmark.+
+View the guide as an ePub book on iPad:  Download the free iBooks app from the App store, then download the iPad User Guide from the iBookstore. See iBooks.+
+Add an icon to the Home screen for convenience:  When viewing the guide, tap , then tap “Add to Home Screen.”+
+View the guide in a different language:  Tap Languages below the name of the guide, then tap the language you want.+
As for your problem, two possibilities and two approaches:
A. Low battery - the iPad will quietly shut itself down once the battery get down to low levels, generally 5% and below. It will stay dark and stupid unless and until you connect it to a charger and let it charge for a while. If this was the problem, you will see and hear it come back to life. Let it charge for a while, say to 80% or so, before using.
B. Unspecified system fault - this can drive the iPad to the same dark and silent state, but charging will not help or solve it. A Reset (also known as a hard reset) often will:
+You could try a Reset on your iPad, or any of the other recommended steps in the Tips & Troubleshooting section of your User's Guide.+
+Reset — Press & hold both the Home and Sleep/Wake buttons for 10 seconds, until white Apple logo appears, then let the rest of the boot process continue.+
Post a reply in this thread if problems persist, or come back to close out your question once it's answers or solved. Enjoy your machine!