IPod Problem... help!

Everything on my video ipod works great except... while playing a song, sometimes, at random moments, the song playing will skip forward to the next one. Sometimes it's 20 seconds into it, sometimes it's right before the song ends.
Is this something i can fix with its settings or is this an actual hardware problem? It's not on shuffle... i haven't changed any settings, i haven't dropped it. It only happens sometimes... at random moments... very weird. Any ideas are much appreciated. Thanks .
-edit-
It happens both while I'm moving and while it's sitting still in case you had a question about that. Also i think i threw away my ipod manual... is there an ipod or apple tech support i can call? number? Many thanks to anyone who can help me out.. if you live in san diego i can get u a free round of golf almost anywhere... heh .

Hi Bpa619,
Welcome to Apple Discussions
You might want to look at the following...
"The Five Rs"
Knowledge Base Document #61018 on My iPod skips
Jon
Mac Mini 1.42Ghz, iPod (All), Airport (Graphite & Express), G4 1.33Ghz iBook, G4 iMac 1Ghz, G3 500Mhz, iBook iMac 233Mhz, eMate, Power Mac 5400 LC, PowerBook 540c, Macintosh 128K, Apple //e, Apple //, and some more...  Mac OS X (10.4.5) Moto Razr, iLife '06, SmartDisk 160Gb, Apple BT Mouse, Sight..

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