Ipod problems...once again. *sigh*

ok here goes. i got my ipod last christmas. its a 40 g ipod. a few months after i got it, it started skipping songs, and humming, and makign weird noisees. and then it stopped working. i sent it into your little apple sotre, and eventually they sent me it back, having fixed the problem. it worked quite well after that for a couple more months, when now, it doesn't work. When i push any buttons the little sad ipod symbol appears, telling me to go to apple.com/support/ipod. it also won't show up when i plug it into my ibook. now i went to the support site, and it told me to "restore" my ipod. but i can't, wont work. so i tried the disk image thing. also wont work. it keeps showing me the sad ipod face. i'd realy not like to have to go through the hassle of sending in my ipod again..but is that the only alternative? restore wont work. nothing will work. getting grrrrrrrr.
thanks. i guess.

Mitch: Thanks for the link, and for your post, it was useful to read - however, when the lovely little iPod face appears (how cute! Obviously designed to stop you from hurling it across the room!), it's impossible to connect it to a computer anyway. Apple, in my experience, just replace it, as it's easier than taking it away for repair - if it's a hardware issue, then I assume it would simply be cheaper for them to do so. Oh, and I've never tried to open my iPod - I'm happy to let Apple do that for me!
Incidentally, connecting the AC adapter and trying to start up iPod in this situation resulted in iPod going into an Apple logo, unhappy iPod loop, which lasted until I took iPod off charge. I assume that if this was a software issue, then Apple would have argued the toss, instead of simply replacing it. I make the assumption that they're aware this is more than a software issue - and for them to have simply replaced two iPods for the same issue without question, I assume it's a known, and therefore regular, issue.

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    6. Try to disconnect all devices from your computer's FireWire and USB ports.
    7. Windows users having trouble with their iPods should locate a Mac user. We've found that in many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    There are also some cases being reported that some unrecognized iPod being able to be erased with Linux, then reconnect the iPod with the original computer and do a Restore there.
    8. Try to do an Erase (Disk Utility) on a Mac computer or a format with a PC (Disk Management tool) but ensure you choose the right Drive (your iPod not your Hard Disk of your computer). You may need to plug and unplug your iPod with the computer for several attempts, and switching around Format and Restore, and hope out of sudden, it will get recognized.
    9. Diagnostic mode solution – which I copied from a thread of a post from thinktwice
    “Then I cam across this special Diganostics Mode that you can get to by resetting and then while the Apple is showing pressing the Select and backwards keys simultaneously. It bring up and weird Diagnostic utility witha a abunch of tests. Here is what I did
    - I tried the 5in1 test and got and error on Firewire.
    - I did the HDD R/W and surprisingly it passed.
    - I went on to the HDD scan. This supposedly tkaes acouple of minute so I waited. I think 4-5 dots appeared then nothing. The iPod started to get hot. THe disk was spinning away. After a while the battery got very low. THis test chews up the battery. So I escaped out by resetting and went to connect it to a power source.
    My USB was dangling out of my computer and I was too lazy to get the Firewire AC adapter thing going so I connected expecting the whole lockup thing with iTunes. Surprise. IT was recognized immediately and has been working like a champ. So go figure.
    Details on Diag mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/index.shtml
    10. Let me ask you a question, if an iPod with no iPod software with it. When your connect it with a computer, what would happen?
    Yeah, the computer will treat it as a fresh external hard disk, which will get force mounted, the computer will ask you to format the iPod. It does not really matter the format is completed or not, the key is to erase (or partly) the corrupted iPod software on the iPod, after that the computer will recognize it.
    Once it has been completed, eject your iPod, open the iPod updater and interestingly, you will able to do the Restore this time.
    Base on the above, that's why I suggest Windows users who experience trouble with their iPods should locate a Mac machine or vice versa. PC computer will not recognize a Mac formatted iPod, but it will get mounted in an attempt to format your iPod.
    11. Put your iPod in disk mode and plug with a computer, and have a boot of your computer using the Mac OS or XP startup disks, hope that your iPod will be seen on Mac's Disk utility and allow you to do a Erase there. Or, under the XP, you will be able to find your iPod there for you to do a Restore.
    But, if none of these steps address the issue, your iPod may need to be repaired. You can arrange for service at the iPod Service Website.
    I have just read an interesting solution about the Sad iPod, it does make sense but the warranty will be waived once you open the iPod, I would not do it myself as I am not good on doing this
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Pictures and instructions of how to open the iPod case for battery replacement
    http://www.kokopellimusic.us/KM_instructions.htm

  • IPod started working again after the service request

    Seen this question before but no target answer.
    I finally dispaired and placed a request for a warranty swap out after a few days of puzzling over my mini. Tonight I have discovered that it is very precious about which drive letter it receives. With my card reader unplugged, the iPod seemed to not get recognised with the letter assigned. So now I am 99% sure all is well but guess I'll be seeing UPS in the next week.
    Any way I can cancel this???
    Thanks
    R

    What shall I say, since today (at least 2h ago) it's dead again. Once again I had the alarm (by playlist) turned on and listened to a single song the night before. Both times, my iPod was attached to a set of active PC speakers all night.
    One theory I have is that a bug makes it freeze for 24 hours, or that it has to get power at alarm time...
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