Ipod purchase in the US

Hi, I'm heading to New York shortly and was thinking of buying an ipod 5G (or 6G if available) for my daughter - will it work fully when back in the UK?

Ok, looks like there may not be a charger in the box, in which case it charges from your computer. But you can use an iPhone or iPad charger with an electrical outlet.
The Tech Specs for the US product are:
http://www.apple.com/ipod-touch/specs.html

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How to retrieve apps after a complete iPod reset? The "App_Store Updates Purchase" tab isn't working!

Hey Apple Community,
I have a problem, but every problem has a story, so let me explain that first.
Let's start of by saying that I bought my 32 Gb iPod in February, 2012.
Over the course of the last 21 monts there have been about 370+ different apps on it (not all at ones of course). Of which I purchased about 26. I should also mension that my iPod hasn't been Jailbreaked at any point of time (I just don't trust it).
Yesterday, I wanted to put some new songs and video's on it. So I connected my iPod to my PC (I use windows 8). When I opened, It told me that there was a new system update (iOS 6.1.5). Because I 'was' in a good mood and had the time, I pressed "Download and Install". The updates usually take some time to install so I minimalized iTunes and opened FireFox (to check my e-mail and watch some video's). About 8 minutes later, I got a notification from Windows telling me that iTunes had crashed. At that point the update wasn't done installing. I restarted my PC (just to be sure) and opened iTunes again. It immediately openened a notification, telling me that there was a damaged iPod connected to my PC. The only option I had was to restore it, which would mean that my iPod would get reset to it's manufacture settings. You can imagine that this sounded disturbing. Fortunately it also stated that I would get the option to restore it (to the way it was before the update/crash) after the reset. This would be done using the automated back-up system of iTunes. I started the reset and didn't touch my PC nor iPod until it was finished (just to be sure). Then I used the given 'restore to old state' option (the just installed version won't chance by doing this). After finishing, I immediately noticed that all of the apps that I installed were missing. In total about 100+ apps (about 60-70+ games, 30-40+ remaining apps). However I did get my photo's back (which are now backed up), that's nice! along with my music and video's. The missing apps are reinstallable but the saves aren't. Imagion 21 monts worth of game saves gone in a flash for more then 60 games. Of the 100+ app there are about 30 that I really want back, however I am unable the recall all of the names.
So I went into the App_Store > Updates > Purchased tab. Here comes the real problem. The purchase tab doesn't load, it isn't even displaying the choice to switch from 'all' to 'not on this device'. I've tried some things to get is to work again: restart my iPod, log out and back in my iOS accant (in the app store) and a combination of the last 2 things. This didn't work however.
My questions are:
1) Is this problem fixable? If yes, how?
2) If not, what would be the second best option of retrieving the missing apps?
Thanks before hand,
Sebgear

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Also, you should be able to redownload via iTunes on the computer. See that method included here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Anyone still up? I just purchased from the itunes store for the first time, and don't know how to get them downloaded to my ipod.

Sigh.....really late and I want to go to sleep, but I just purchased some Itunes online for the first time, and I don't know how to download them to my ipod. I've never done it before, and it shouldn't be rocket science, but I can't find anything that tells me where to go to download my songs. It said something about check purchases, but I can't even find that screen. I connected my ipod to the computer, and now it says CONNECTED...EJECT BEFORE DISCONNECTING. My BF set up the acct when he bought my ipod as a gift, and as I bought these songs for a special weekend I have planned I can't ask him how to do it. HELP! For some reason the password I always use is not recognized for my account... and since I can't get anyone from itunes without a proper log-in I'm at the mercy of all of you more versed in tech and itunes than I. Is anyone still up that can help me out?

It should keep asking for the password, because it's trying to check for purchases... As soon as you login, it will see you have pending downloads and create the downloads section on the left below Purchases under the Store section. Then it will start the music downloads there, as they will be listed one below the other.
You could just try to check your account balance or view your account and that will trigger a password request too. You can just click on that and say that now iTunes keeps asking for the password and ask him to help you with that. Trick would be to interrupt him so that he carries on with another task after, so he doesn't notice the download. Or you carry on with email or browsing which you were "busy" with when iTunes interrupted you for the password (stupid iTunes)

My iTunes says that there is a problem with my ipod and i have to restore it, but i bought songs on my itunes on my ipod not on the itunes on the computer so i have not transfered purchases and now it wont let me how doi restore without losingmy newsongs

So my itunes says that there is a problem with my itunes and i have to restore it but i have purchased ne songs through itunes on my ipod not through the computer so of course i would have to transfer purchases on my ipod to the computer before i restore it so it does not delete everyting and then i cant back them up. So i went to transfer purchases and It wouldent let me. So how do i transfer my purchases before i restore my ipod so i can back it uup so i dont lose everything. Thanks

There is a backup plan after doing the Restore. Read this.

I have an iPod Classic and the latest version of iTunes. I make all my purchases on my computer, but when I try to click the "add to" option and transfer the songs to my iPod, it doesn't work. How can I get my songs from my computer to my iPod?

I have an iPod Classic and the latest version of iTunes. I make all my purchases on my computer, but when I try to click the "add to" option and transfer the songs to my iPod, it doesn't work. How can I get my songs from my computer to my iPod?

See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
B-rock

HT5570 My six-year old grandson appears to be able to make purchases on the TV without having to enter the password and yet every other device i use (e.g. iPad, iPhone, iPod) is password protected. How is that possible?

My six-year old grandson appears to be able to make purchases on the TV without having to enter the password and yet every other device i use (e.g. iPad, iPhone, iPod) is password protected. How is that possible when I have to use my password to access such services on all other devices?

DominicDeBurca wrote:
My six-year old grandson appears to be able to make purchases on the TV without having to enter the password and yet every other device i use (e.g. iPad, iPhone, iPod) is password protected. How is that possible when I have to use my password to access such services on all other devices?
Having AppleTV remember the password is optional.
Logout of iTunes store, log back in and hopefully next time you come to purchase you'll be prompted for your password but decline the option to remember it. You might also want to look out of parental controls on the unit.
AC

How can I get films purchased from the iTunes store to work on my new iPod classic?

I have recently purchased a new iPod classic, everything works accept it will not play films. At first I thought it was a problem with the films I was trying to put on as they were from my computer; but after purchasing some films from iTunes it still keeps saying that they cannot be played on this device. Please help as I have spent money on films I otherwise cannot watch.
Any advice is welcome.

Hey Shelly29,
It sounds like you might be trying to sync HD videos to your iPod classic.
HD videos purchased from the iTunes Store are compatible with iPhone 4 or later, iPad, iPod touch (4th generation or later), Apple TV, and computers. You may need to download your purchased video from iTunes in the Cloud in a lower resolution for your device.
You'll want to check out the following article to resolve the issue, specifically the "Download previously purchased content in a lower resolution" section:
iTunes: Sync purchased HD videos to iPod or iOS device
http://support.apple.com/kb/TS4223
Have a great day,
Delgadoh

My question is, when i bought my sons ipod I created the account with my email, the I purchased an ipod as well and used to same account. I want him to have his own account so he can't access my itunes money.

My question is, when I bought my sons ipod I created the account with my emai, then I purchased an ipod as well, so we share an account. I want him off of my account. How do you do that, he has his own computer.

His own password for what? You can only have one password for one account.
He can use your account for items and he can also use his own account. To purchase items with a different account you go to Settings>Store and sign out and sign into the other account.
To update apps you have to sign into the account the purchased them.

I'm getting this error message "This computer is no longer authorized to play purchased items that are on the iPod '___'s iPod.' Would you like to authorize this computer for items purchased from the iTunes Store?" I have authorized the computer.

I just purchased songs on itunes, I can play them on my windows 7, but when I try to sync the ipod, I get the error "This computer is no longer authorized to play purchased items on "Stephanie's ipod" Would you like to authorize this computer for purchases from the itunes store. When I authorize it, it says it is already authorized. Then the process starts all over again. Help.

You can't change the Apple ID that the Authorize dialog comes up with by default. It's showing you that Apple ID for a reason: it means that the items you want to play were purchased using that Apple ID and therefore you need to authorize your computer with that Apple ID. Changing the Apple ID given completely defeats the entire purpose.
If you don't know the password to the given Apple ID, then you will no longer be able to play those items.

HT1329 what about music that I have taken from a bought CD and put onto my ipod? I have already transfered music purchased through the itunes store, but how do I transfer all the stuff I took from my CDs?

How can I transfer my ipod content from old pc (which cannot be connected to the internet anymore) to my new laptop (which is connected to the internet), Bearing in mind that:
1, I already have itunes on the laptop and have successfully added to my laptop itunes library the few songs PURCHASED from itunes.
2, My ipod (classic) and the itunes library on the pc also has a number of tunes that I have taken from my cd collection.
3, when I connect my ipod to the laptop, it wants to sync to the laptop by keeping the PURCHASED items, and deleting the stuff I have put on from my CD collection.
4, I cannot activate home sharing on the PC because it's not longer connected to the internet and cannot be re-connected to the internet.
What do I do?

Type "move iTunes Library" into the search bar and follow the instructions found there.
There are multiple ways to move the iTunes library. Hint: None of them involve using an iOS device.

TS1389 This computer is no longer authorized to play purchased items that are on the iPod âMac0217âs iPodâ. Would you like to authorize this computer for items purchased from the iTunes Store?

This computer is no longer authorized to play purchased items that are on the iPod “Mac0217’s iPod”. Would you like to authorize this computer for items purchased from the iTunes Store?
If you do not authorize this computer, 117 songs, including “Der Kommissar”, will be removed from the iPod.
I have authorized the computer but keeps giving me the message above.
I recently had my mother board replaced but my hard drive was spared. Ever since the replaced mother board I been getting this message.

You can't change the Apple ID that the Authorize dialog comes up with by default. It's showing you that Apple ID for a reason: it means that the items you want to play were purchased using that Apple ID and therefore you need to authorize your computer with that Apple ID. Changing the Apple ID given completely defeats the entire purpose.
If you don't know the password to the given Apple ID, then you will no longer be able to play those items.

IPod Classic 160GB film library sync problem - trying to sync films that have converted from purchased DVD to mp4 format locally, not purchases from the online store - all other libraries sync perfect - why?

Hello Apple and the iTunes Windows PC users community.
I am trying to sync films that I have converted from purchased DVD to mp4 format locally, not purchases from the online store. The mp4s all appear and play successfully in my iTunes application but will not sync across to the iPod film library folder.
For your information: I am using iTunes 11.1.3.8 on a Windows 7 64bit machine with 500GB hard disk and 8GB of Ram in the UK.
I have restored the iPod classic 160GB three times now to see if it was a hardware problem with no joy. Each time all the music restores properly as do the podcasts and all the items in TV programmes all appear to sync and work fine.
I have also tried to copy films into the TV Programmes to get around it with no joy. They always go to the films section to start with. It is just the Films library that does not sync - all others work perfectly. As a last resort I have uninstalled and re-installed iTunes with no joy either.
I am technically savvy and have gone through the itunes and ipod settings but nothing appears to make a difference - This is the first time I have had to post here as I can usually solve the majority of the ipod anomilies but this one has me flummoxed.
Has the film encoding type changed in the newest itunes update? - Has this happened to anybody else and is it a hardware, software, or operating system problem.

Having uninstalled the current version 11.1.3.8 and loaded and older version of iTunes 10.7.0.21 I can now categorically confirm that the newest update seems to be causing the problem as the films and TV Programmes are syncing perfectly on this older version.
If you are going to do this please dont forget to remove the ' iTunes Library.itl' file as this stops the older versions from running as I've just found out

Itunes was reinstalled on my MacAir and in the process my playlists disapeared. How can I sync theses playlists which are still on my Ipod back to the iTunes library? PS: these are not purchased from iTunes, they are my own cd's.Thanks.

Itunes was reinstalled on my MacAir and in the process my playlists disapeared. How can I sync theses playlists which are still on my Ipod back to the iTunes library? PS: these are not purchased from iTunes, they are my own cd's.Thanks.

Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

HT1577 how do i download purchases from the itune store on my computer to my ipod

how do i download itune purchases from the computer to my ipod?

See:
http://support.apple.com/kb/HT1351?viewlocale=en_US&locale=en_US

I paid $20 to upgrade my iPod touch and it didn't go through for me. The person who assisted me said that if it didn't work out that I would get my $20 posted back into my credit card. Prior to this service I made a purchase from the iTunes Store.

I paid $20 to a person from the apple customer support line to have my iPod touch upgraded but it never went down. The representative who assisted me said that I would have those $20 posted back into my Visa card if it didn't go through. The service never got to happen and failed. Prior to this I made a purchase from the iTunes Store for $7.00, which they never billed me. So until I pay for the previous iTunes purchase, I am not allowed to download any applications. This is the reason why I need the $20 back from the separate request I made with apple which never worked out. Cause as soon as I pay for the previous iTunes purchase that I made apart from apple, then I could once again start to download and install applications. I have a week already without downloading apps. Please refund my money back a.s.a.p.

Not sure what this is all about...
JamesAbreu55 wrote:
I paid $20 to a person from the apple customer support line to have my iPod touch upgraded but it never went down. ...
However... This is a user to User Forum.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Ipod purchase in the US

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