IPod recognised by windows, but not appearing in iTunes

My sister recently bought an iPod nano so we have both been using the same computer, different user areas for our iTunes. However, there is some conflict between them somehow as now the iPod is not appearing in iTunes but is appearing as a hard drive.
My iPods an old 20gb one so I'm guessing that's got something to do with it, the iPod software doesn't work for both of them.
I just got a laptop today so I'm copying my music over using the iPod as a hard drive so it's not such a problem for me but I want to sort it out for my sister. How can we make the iPod appear in iTunes?
  Windows XP  

Change the drive letter to something higher, like M.

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