IPod Recognized as a digital camera

So I have an old 8gb ipod touch, and since my old computer crashed, I have reinstalled itunes on a new computer and want to sync my ipod with my new itunes, and access it through windows,  but my computer is recognizing it as a digital camera, and i cannot do anything with it. I have used this troubleshooting page, with no results: http://www.apple.com/support/ipodtouch/assistant/itunes/ . I was wondering if there is another way to fix the problem. I do have mcaffee antivirus on my computer so that is most likely the problem.

First try disabling Mcaffee.
Then
Did you do everything here:
iOS: Device not recognized in iTunes for Windows
Including
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

Similar Messages

  • IPod Not Recognized Except as Digital Camera

    OS: Windows Vista Home Premium, running Service Pack 1
    System: Dell Inspiron 537s (brand new) 64-bit
    iPod: iTouch, version 2.2
    When I plug my iTouch into our BRAND new computer, it only is recognized as a digital camera. It does not show up in iTunes. It doesn't show up in my Hardware list.
    In Device Manager, it appears under "Portable Devices" but not under the expected "Universal Serial Bus controllers". I can't eject it from my computer properly because it does not appear on my Hardware list when plugged in.
    My Troubleshooting Attempts:
    1. I have restarted the ipod Touch
    2. I have tried different USB ports
    3. I have tried restarting my computer
    4. I have tried reinstalling iTunes
    5. The iPod is fully charged
    6. Both an iPod nano and an iPod classic were successfully recognized by both my computer and iTunes, but not the iPod touch.
    7. On our previous Windows XP computer the iPod touch worked fine. It is only having issues on this new computer. (I am no longer able to use the XP PC.) This iPod touch has been working fine until now, so I assume the issue is with the computer and not the iPod.
    8. The iTunes version installed as of an hour ago is version 8.2
    9. Apple Mobile Device service is working properly
    10. The Touch does not change screens when plugged into the computer, but it does recognize that it is plugged into a power source (visible on the battery indicator).
    11. I have tried updating the driver which seems to work for many people, but am unable to do so. I think that is where the problem lies, though...
    When I look at the properties of the iPod in Device Manager, I get this information:
    Driver Provider: Microsoft
    Driver Date: 6/21/2006
    Driver Version: 6.0.6001.18000
    Digital Signer: microsoft windows
    Driver Files:
    C:\\Windows\system32\DRIVERS\UMDF\WpdMtpDr.dll
    C:\\Windows\system32\DRIVERS\WpdUsb.sys
    C:\\Windows\system32\DRIVERS\WYDFRd.sys
    C:\\Windows\system32\WpdConns.dll
    C:\\Windows\system32\WpdMtp.dll
    C:\\Windows\system32\WpdMtpUS.dll
    I believe that my iTouch is using the incorrect drivers; from what I've read in some help forums it should be using the "usbaapl" drivers. However, I have tried to direct it to the correct drivers using the "Update Driver" option and it has not worked. My process:
    1. Update Driver Software
    2. Browse my computer for driver software (manually)
    3. Search for driver software in this location: C:\Windows\SysWOW64\DRVSTORE\usbaapl_872A2434B7205D4BD84BBE53811BDCE15F347D5B (this is where I have found the usbaapl drivers)
    4. Click "Next"
    5. This message appears:
    The best driver software for your device is already installed.
    Windows has determined the driver software for your device is up to date: "Digital Still Camera"
    So now I am at a loss. Can anyone help me with this problem?

    Unfortunately it didn't seem to work. The Touch appears in Computer under the category heading "Portable Devices" with the image of a digital camera, from there I can browse and find what is labeled as an "Internal Storage" drive. In that are a DCIM folder and a 100APPLE folder. I deleted all pictures from the 100APPLE folder but so far there's been no change. Restarted computer, Touch, iTunes...no luck.
    As to the article, I've been through all the suggested steps. I have the driver USBAAPL.SYS installed, but my computer seems determined to use the WPDMTP driver in its place and I have no clue how to change its mind. There don't appear to be any errors in Event Viewer as Vista believes it is working properly.
    Does anyone know of a way to force Vista to use the proper Apple driver instead of the Windows Portable Devices Media Transfer Protocol? I am pretty sure this is where the problem lies.

  • Ipod touch being recognized as a Digital Camera by PC

    This is very bizarre.
    I connected my ipod touch to my PC and it gets recognized as a Digital Camera. Windows reads it as, and I kid you not, Apple Ipod Digital Camera. Itunes doesn't recognize the device, but upon connecting my ipod touch to the PC the Cannon EOS photo utility starts up...ready and willing to import my pictures.
    Strange as this is, it gets even more weird...
    For some odd reason now I can not even go on to the apple site. I thought since my itunes isn't up to date to the latest version that maybe the problem so I proceeded to update itunes but now the apple site won't load. It was working fine the day before. I thought maybe the site was down (I have never known the apple site to be down) so I decided to ask a couple of online buddies to visit www.apple.com and they reported as the site loading and operating fine.
    What gives???
    I rechecked the minimum requirements and it states that I need xp service pack 2 and USB 2.0 to operate properly. I don't have sp2 installed on my XP, but my 30gig 5th generation ipod states the same requirements (The ipod touch is my 3rd ipod) and it works absolutely perfect each time on the same PC.
    Why would my ipod touch have an identity crisis and why would it block it's parent site?
    Help anyone? The customer service rep at the Apple store was completely baffled.

    Check your iTunes version - although your 5th gen works with older iTunes versions, at least 7.4 is required for the IPT - older versions will not even recognize it.
    As for the Apple site not working, there have been sporadic reports of that, no known reason, usually resolved in a few hours.
    You could also try updating using Apple Software Update (usually found in Start > All Programs), or from within iTunes (Help menu > Check for Updates).
    Hope this helps...

  • Ipod being recognized as a digital camera

    After months of perfectly sound use in syncing etc suddenly my ipod is being recognized as a digital camera. I have followed all the instructions in the help sections, I have been to the Authorized service centre, I and the service centre have removed itunes several times and started and restared everything sooooo many times and we have reverted to old versions of itunes too. Still the ipod is being recognized as a camera.
    no one seems to know why this has happened nor how to correct it.
    HELP !!!!!!! (please)

    take a look @ these threads: one and [two|http://discussions.apple.com/thread.jspa?messageID=11045615#11045615].
    JGG

  • Windows thinks my ipod touch is a digital camera. How do I change this so itunes can see it?

    Windows thinks my ipod touch is a digital camera. How can I change the device in windows, so that i can re-register it as an ipod and itunes can connect with it.?

    It is normal for the iPod to be seen as a camera since that is how one gets photo off the iPod.  You can turn it off by:
    iPhone, iPad, iPod touch: Disabling digital camera notification in Windows XP
    To get iTunes to see you iPod see:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    If you previoulys installed camera or scanner software that may be causing the problem.

  • Ipod seen as a digital camera, and won't be recognized by Itunes.

    Have: Ipod 2nd Generation (2.2.1), Windows Vista, Itunes Ver. 8.1
    Problem: Alright here it is, my Ipod and my sister's is not being recognized by Itunes. It is however recognized by my computer as a digital camera. If I shutdown my computer and then plug in my Ipod while its off into the computer while its turning on its recognized. However, it won't sync saying "the ipod cannot be synced. the disk could not be read from or written to." Now it trys to sync but my Ipod doesn't have syncing on the screen. My Ipod though will be recognized by other computers.
    Things I tried: All the steps on the apple page, please don't link me to the instructions again. I have uninstalled and installed Itunes soo mny times. Tried restoring it also, but couldn't finish the restore on my computer and had to use another one. Also I have tried plugging it in and out, using differant usb ports, pretty much everything with no success.
    PLEASE HELP!!!

    Welcome to Apple Discussions
    I know it is your first post so I'll offer a gentle reminder to start new problems as new posts and not hijack an existing thread. Your problem is different than the OP.
    In your case, you need to disable the automatic camera notification. The help article how to that is here: http://support.apple.com/kb/TS1857
    The crashing part can be caused by an obsolete/incompatible driver on your PC. You will have to figure out how to update it so it doesn't crash or remove it entirely.

  • All of my iTunes music/apps have been deleted, and my iPod is being recognized as a digital camera by the computer. Help?

    Hi!
    I went on my iTunes today, and it kept saying "
    The itunes library file cannot be saved. You do not have enough access privileges for this operation" I restarted my computer and opened iTunes, only to find that all of my apps and songs have been deleted. When I plug in my iPod, it says that this iPod is registered with another computer. My computer, however, is recognizing my iPod as a digital camera, with the name of my father's iPod. I have no idea how to fix this and get all of my songs/apps back. Someone please help!

    Check your iTunes version - although your 5th gen works with older iTunes versions, at least 7.4 is required for the IPT - older versions will not even recognize it.
    As for the Apple site not working, there have been sporadic reports of that, no known reason, usually resolved in a few hours.
    You could also try updating using Apple Software Update (usually found in Start > All Programs), or from within iTunes (Help menu > Check for Updates).
    Hope this helps...

  • IPod Touch Recognized as a Digital Camera in Windows 7 (x64) - SOLUTION!

    Hi guys
    After several days I finally found the solution to this with some help from Apple 2nd level support.
    Symptom: iPod Touch is not connecting to iTunes. Under My Computer you find the iPod as a Portable Device > Digital Camera
    Cause: Windows 7 wasn't able to install the right Driver for your Touch.
    Solution:
    1. Uninstall all the Apple software via Control Panel:
    - iTunes
    - Quicktime
    - Apple Software Update
    - Apple Mobile Device Support
    - Bonjour
    - Apple Application Support
    2. Delete all the directories related to Apple (Including Apple,iPod, iTunes, Quicktime and Apple Computer -if they are there-) under:
    - C:\Program File\Apple
    - c:\Program Files (x86)
    - C:\users\<USER>\AppData\Local
    - C:\users\<USER>\AppData\Roaming
    3. Restart
    4. Reinstall iTunes (Right click and run as Administrator) but THIS IS THE TRICK!! change the installation path to C:\program files\iTunes (Remove x86) !
    5. Connect ipod
    It will still be a Camera..don't worry..
    6. Go to My Computer > right click > Manage > Device Managers > Find your ipod under the Portable Devices
    7. Right Click > Update driver > Specific location and browse C:\Program Files\Common Files\Apple\Mobile Device support\Drivers
    8. After succesfully installed this driver you will be able to see your iPod Touch in iTunes
    Enjoy !
    J

    take a look @ these threads: one and [two|http://discussions.apple.com/thread.jspa?messageID=11045615#11045615].
    JGG

  • Windows 7 running PC thinks my iPod Touch is a digital camera?

    Hi everyone. I've had my second generation iPod Touch for over 2 years now. I originally had it synced up with iTunes on a laptop running Windows Vista, and it worked perfectly. I then switched it to a new laptop, running Windows 7. That laptop let me transfer everything fine, and let me play, add and remove music and apps (in other words, it worked fine). Then, that laptop had some problems (the hard drive fried itself and I had to get it replaced.) When I got the laptop up and running again it was like it was a new laptop. I downloaded the latest version of iTunes (10.2.2 is what I have on here now) but the laptop is recognizing my iPod as a digital camera instead. To be clear, my iPod shows up in iTunes and I can play music, but it won't let me put the music from my iPod into My Library, and it won't let me add or remove songs. I've tried updating the drivers in my Device Manager but that seems to not work. I've also changed the Autoplay settings on my iPod, but that also didn't work. Please help! I'm getting to the point where I want to chuck my iPod out the window and just buy a new one!

    Did you already try to disable the camera notification in Windows? http://support.apple.com/kb/TS1500
    Is your computer authorized in iTunes? http://support.apple.com/kb/HT1420
    Is Apple Mobile Device Service installed and running? http://support.apple.com/kb/TS1567
    Not recognized in Windows: http://support.apple.com/kb/TS1538

  • My iTouch is being recognized as a digital camera and cant take out my music from it.

    i have an iphone and an ITouch and also a Ipod nano and and i just got a brand new computer cause my old 1 died. i still have music in my ipod iTouch and iPhone. i want to fill my new laptop with music. but since my iTouch and iPhone are both being read as a digital camera i can only take out photos from both. witch right now i dont care about the photos. my iPod nano on the other hand is being read as a storage device meaning i can take out the music out of the nano. i want to make it so i can also take out my misic from my iTouch and iPhone. in need of assistance. tried a bunch of methods but im tired of it. im im going to need professional help.

    - It is normal and expected for the iPod to be seen as a camera
    - What do you mean " when I put it in hard disk mode"?  iPod touches do not have a disk mode.
    - Does the iPod show in iTunes?  If not try:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • IPod to TV using digital camera cable, doesn't work. Help

    Hey
    I've got the iPod 5th Generation 30Gb video. I ripped one of my DVDs onto my computer and then used videora to convert the DVD for use on the ipod. I used iTunes to stick the movie on my iPod.
    The movie plays fine on the ipod, but when I go to connect the iPod to my LG Flatron TV it doesn't work. I am using a cable that came with my digital camera, it only has one black and one yellow rca plug. If I use it with the camera, the black is for video, and the yellow for audio. But on the ipod, I don't get anything. I have checked that the send to TV settings are On.
    I've tried changing the format on the output from PAL to NTSC, nothing.
    One thing I am not sure about is why my cable has got a little box thingy surrounding part of the wire, inside the box thingy are magnets, anyone know why these are here? Could this be what is causing it not to work. What should I do?
    Thanks

    Here is some info for the pinout for the iPod.
    http://www.anythingbutipod.com/archives/2006/04/zen-vision-m-video-cable-other-4 pole-35mm-pinouts.php
    You need to find the pinout of the camera cable you have.
    Probably be easier to get get an AV cable with a 3.5mm plug to (whatever fits into your TV) cable.
    Usually, you simply have to swap the Red and the Yellow for it to work properly.

  • Ipod shows up a digital camera

    when i plug my ipod touch into my computer, i go to "My computer" to see if its showing up in my computer. everytime i see a digital camera and i tried to disable the camera and when i disabled it my ipod didnt respond at all to my computer. i need to know what i can do to fix this so that i cant update my ipod. ive tried everything! its been like this for 2 days!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! and i do have the latest version of itunes

    i provided links to a number of support articles in your other post but it seems nothing worked for you yet.
    let's try something else, then:
    note the post by +the fiend+ in this the discussion: http://discussions.apple.com/thread.jspa?messageID=11045615#11045615
    additionally, have a look @ the post by Yorkwill in this thread.
    good luck !

  • Iphone recognized as a digital camera

    my iphone is connected to my computer via usb and itunes does not recognize the device the computer thinks it is an iphone digital camera

    It's okay that your computer thinks that your iPhone is a "digital still camera", however it does not use the Apple Mobile Device driver like it should. The solution is simple and doesn't require re-installing iTunes.
    1. Plug in your iPhone into any USB port.
    2. Go to Control Panel, System, Hardware, Device Manager.
    3. Find 'iPhone', probably under 'imaging devices'.
    4. Right click on iPhone.
    5. Click on Update Driver, Install from a specific location, Don't search I will choose the driver to install.
    6. Find the folder with the iPhone driver. It is very likely that is in:
    C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
    7. Use the text box to point to that iPhone driver directory.
    8. Open iTunes and your iPhone should show up in the Device section.
    Good luck!

  • My Ipod touch will not connect to itunes. It only connects to the computer, nothing else. I have tried everything that I can, but itunes still wont recognize it. I even checked the printers and drivers and it stated that my Ipod is now a digital camera.

    I am not sure what I should do anymore, and I dont have the money to buy a new Ipod. Can anyone help me with this problem?

    Assuming a PC start here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    It is normal for the computer to recognize the iPod as a camera since thatis how one gets photos and videos off the iPod.

  • My laptop is running on windows7 and my pc running on xp only recognise my ipod touch as a digital camera even n itunes, how do i overcom this?

    My laptop is running on windows 7 and my pc on xp, both of them only fin my ipod touch as a camera even in new version of itunes. How do i solve this?

    See:
    iOS: Device not recognized in iTunes for Windows
    Does the iPod charge?
    Does the iPod work
    Have you tried another cable?
    - Inspect the dock connector for bend or missing contacts, corroded contacts, broken, missing or cracked plastic.

Maybe you are looking for

  • Change of bin not possible during TO confirmation

    Hi all. I am trying to change the destination storage bin during transfer between bins (WM movement 309). The strategy is fix bin (maintained in material master), so the TO is created with fix destination bin and operator must change it before confir

  • Crystal Report based on BW query

    We create a Crystal report (CR 2008 ) with the main report based on on Bex Query on an SAP BW Server based on an infocube and a sub report based on an SQL relational table (Table, cluster or SAP Functions) on the same SAP BW Server. The execution is

  • Have lost close tab in the file tool bar options

    Hi, during a download of the latest version of firefox, I seemed to lose the close tab option in the file section of the tool bar,I have done a system restore and downloaded the lastest version again but has not resolved and tried using ctrl and w bu

  • User prompt on program execution...

    Hi all, I run a job in batch that executes tcode SM01 as a BDC to lock a set of transactions. I have users that try to execute these tcodes while the tcodes are locked which confuses them as the only prompt they receive is in the left bottom corner o

  • LSMW - Direct Input - Sales order - item texts

    Hi Gurus, To transfert all orders from  old system to new SAP system, I make this with LSMW and program RVINVB10. The creation of header and item of orders is good but I have a problem with item texts. In LSMW, I have create one structure et I have a