IPod recognized but incredibly slow in iTunes

I recently formatted my computer to Windows XP Pro again, as it was due for a fresh format. However, after redownloading iTunes and connecting my iPod, iTunes is now unbearably slow (it wasn't before the format, but nothing has changed). Every single task takes minutes to respond. It is exasperating.
More importantly: every time I connect my iPod, it treats it as if I've plugged in a brand new iPod. It pops up the set-up windows asking what to name it, whether I want it iTunes to automatically update my songs, etc.
Can anyone help? Simply updating my iPod with new music is suddenly an hour-long process. I've tried reinstalling iTunes and deleting the temp folder, but to no avail.
Thanks very much,
Zack

My ITunes (7.4.3.1) is doing the same thing. I can't update my new nano with songs I've been purchasing and it's constantly acting like I am plugging in a new ipod everytime I plug in my nano. Tonight it told me that my ipod appears to be corrupted and now it's just hanging.
Any help out there for this?
Thanks,
Joselyn

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IPod Recognized in Windows, not in iTunes

Like many others on this forum, I've been having issues with iTunes and my iPod since installing iTunes 7.0. My iPod appears in My Computer, but iTunes will not recognize it.
My first instinct was to try the iPod updater, however when I attempt to run it I get the following error message: "Invalid iPod Service Version."
I have tried everything I could find on this website, starting with all the steps in Apple's "iPod shows up in Windows but not in iTunes" article. Most of these steps have not worked, though I've had limited success with the step entitled "Restart the iPod Service." After performing this step, iTunes does indeed recognize my iPod, but this only works until the next time I eject my iPod. It does not appear to be permanently solving this issue for me, as I have to manually restart the iPod service every time if I want it to work. I noticed during this step that my iPod service was set to "Manual", so I changed it to "Automatic", however this has made no difference.
None of the other steps in that article have worked for me, and yes I have done every one of them. I have additionally uninstalled and reinstalled iTunes several times. I have attempted to uninstall iTunes 7.0 and reinstall an older version, but this no longer works as there seem to be errors if I attempt this. I have tried reinstalling the iPod software, but this hasn't helped either. I have tried the first 4 out of the 5 R's, but this hasn't helped (I'm not quite willing to believe I have to restore my iPod just yet). I have tried resetting the iPod while it's connected to the computer, but this hasn't helped. I saw in one user's post that he was able to fix his problem by going to the Device Manager, clicking on his iPod, clicking the Volumes tab, and clicking Populate, but this didn't work for me. I have tried toggling AutoRun on and off, but this hasn't worked. I tried deactivating all potentially conflicting startup services, but this hasn't worked.
I'm really at the end of my rope here. If anybody has any new suggestions I would greatly appreciate the help.
Dell Dimension 4600 Windows XP Pro

Hi Toonz,
Please note that in my above post I stated that I did indeed follow the steps you outline below, which I originally found in Apple's main article on this topic. The result was that it worked temporarily. The iPod was recognized, but only until I ejected it. It only works once. If I attempt to connect the iPod again (either before or after rebooting), it is again unrecognized and I have to manually repeat the steps below to get it to work.
Also I did take your advice and try booting with the iPod plugged in. During the boot up process I see a black screen with some text and a message, which I believe said "Diskette Drive 0 failed to initialize". Something like that. When my computer finishes booting and I open iTunes, yes my iPod is recognized, but again this only works one time. If I eject the iPod and reconnect it it is unrecognized. It is only recignized if it is connected before booting up, which is definitely not the way an iPod is supposed to work.

Got an ipod nano but cant sign into itunes store

PLEASE PLEASE PLEASE some one help!!!!
i got my daughter an ipod nano, ive managed to download itunes and sync the music and pictures from my library but she wants a game from the itunes store. ive created an account and verified it but whenever i go to sign in to the store to make a purchace it says i havent used my apple id has not yet been used with the i tunes store and tries to make me set up another account. i cant even get back the £3 they deducted from my bank for verification because it wont let me sign in????????????????????????????????????????????????????
please help some one this is getting rite up my nose now!

Hello, Tracy,
I would suggest that you ask your question in the Using iTunes Store with Windows forum. This forum is for the Apple TV and so not the place where you'll be most likely to get help with your issue.
Good luck.

Ipod recognized but won't update

I am getting a new error message on my ipod when I connect. It is recognized but then it says"the Ipod cannot be updated. An unknown error occurred (-50)" Can anyone help?
Jim

First try resetting the iPod. Do it a few times to make sure everything reset properly (per Apple's recommendation). If that doesn't work, then you might want to try a Restore on the iPod.
Instructions for both can be found by clicking on the Support tab above, then you should see a section about the "5 Rs". One is reset and the other is restore.
Patrick

Corrupted iPod Classic, but not synced to iTunes 9!

My 120GB iPod Classic (thankfully still under warranty, since I'll probably need to have it fixed now) is now corrupted, according to iTunes. Last night, I had to restore it because none of my songs or videos would play, it then seemed to work. But now this... I think I'm having the same issues as everyone else, basically, but I don't want to mess with it and try to fix it because I'll probably mess it up even more.
There's only one big difference between me and everyone else I've seen posting. My iPod is not synced to iTunes 9 and never has been. (This is due to an issue I asked a question about and never got an answer to long ago - blessing in disguise?) However, all the problems started when I connected it to my mom's laptop (which does have iTunes 9) to transfer a file. iTunes of course popped up and asked if I wanted to sync with that library, I clicked Cancel and closed iTunes...
Could that have been enough to corrupt my iPod? Just having any form of connection to iTunes 9 at all? Because it just seems like too much of a coincidence for this to just happen now. I was already annoyed that when I try to download the free music on iTunes (and view half the store) it tells me I have to upgrade iTunes NOW constantly, and now all of this. I'm not happy with Apple/iTunes right now.

It's possible that when you connected your iPod to your mum's computer it effectively told that iPod to only recognise iTunes 9.0 So now, when you connect it to your computer, it's confused and therefore iTunes says it's corrupted.
Regardless of what you've read in these (or any other forums) about iTunes 9, the majority of people have upgraded to 9.0 without any problems. Since they've had no problems, they haven't spoken out about it, here or anywhere else.
A basic troubleshooting step would include connecting your iPod to the latest version of iTunes - so I think that's what you should do. If there is still a problem after upgrading your iTunes, then try doing another Restore of your iPod.
Phil

IPod recognized, but where's the file?

Whenever I try to sync my iPod (20GB, not sure what Gen) iTunes knows it's there, and it gets halfway done with syncing, but then I get this message:
"iPod cannot be updated because the required file cannot be found."
Then all my work is void. My library and iTunes are working fine. Please help!!! I'm really frustrated, it's been like this since December last year!!! Thanks in advance!!!
-Amaya
Dell Windows XP

Hi Amaya!
A "required file" error message like this one you're getting can be caused by a few different things.
So, let's go ahead and work through some steps to try, one-by-one, and see if anything seems to work for you.
The basic procedure with the following instructions would be to disconnect your iPod from your computer prior to actually performing the task.
Then, when you are complete with that step, open iTunes, and connect your iPod to your computer again, to check if you are still getting the error message. Repeat this kind of sequence as you go onto each next possibility to try:
<hr>
Corrupt Photo Cache folder:
Sometimes the "iPod Photo Cache" folder(s) on your computer can be corrupted in some way, which causes this error message.
Try deleting this folder off your computer:
1 - Go to "START > Search".
2 - Select "All files and folders", and make sure that you are searching over your entire hard drive.
3 - Then, type "ipod photo cache" in the blank, and click "Search" to begin searching.
4 - When the search is complete, delete any "iPod Photo Cache" folders that you may find on your computer.
<hr>
iTunes needs to be reinstalled:
It's possible that iTunes needs to be reinstalled, perhaps because some required installation files were not loaded properly, or have been deleted.
Disconnect your iPod from your computer.
Go to "Add or Remove programs" in Control Panel. Find "iTunes" and "QuickTime" on this list, and remove them both.
Then, download the Windows Installer CleanUp Utility, to clear out the remaining iTunes and QuickTime installation files off your computer (see this MS document for information on it):
Description of the Windows Installer CleanUp Utility
Also, use this article to manually remove the left over files from installation:
Removing iTunes and QuickTime for Windows
After you've done that, restart your computer.
Then, go to this page to install the iTunes + QuickTime installation pack onto your computer again:
Download iTunes - 7.1.1.5
Now, restart your computer once more.
<hr>
Corrupt iTunes Library files:
-- It's possible that there is some sort of corrupt file in the iTunes library, which is causing this error.
When you are getting this error message, does it seem to occur when it hits a particular song(s) in the sync?
If so, then try tracking down where which song that is, and then attempt to play that song in iTunes.
If you think you've found the culprit, delete it from your iTunes library (with your iPod disconnected), and reimport it into your iTunes again.
-- Make sure that your external hard drive is connected. If you store your iTunes library songs on an ex. hard drive, then make sure that it is connected to your computer, or else you will have files that cannot be found in your iTunes library.
<hr>
USB issues:
This error could also be caused by something with your computer's USB connections with your iPod.
-- First, try connecting your iPod to a rear port, not the front one.
-- With your iPod disconnected, try unplugging all other USB and FireWire devices (except your keyboard and mouse).
-- Update or reinstall your USB drivers. For instructions, see the steps in this article.
-- Also, you could try using a different USB cord. Disconnect your current one from your computer and your iPod, and restart your computer. Now connect the new USB cord (if you have another one) to your computer, and connect your iPod.
<hr>
Firewall issues:
It's possible that your firewall or antivirus software is blocking an iTunes process (like iTunesHelper.exe, for example), from running properly when your iPod is connected.
First, let's determine what Internet security software you have.
If you're not sure, you can go to "START > All Programs", and browse along the list for your security program.
(Make sure to do the following with iTunes closed and your iPod disconnected.)
Here are a couple of firewall/security programs that come to mind, that we have kbase articles (or I have the security program myself) about how to allow iTunes onto it:
If you're using your Windows firewall, then you can use this article to enable iTunes on it:
How to enable iTunes on Windows XP firewall
If you're using McAfee Personal Firewall Plus, then use the instructions in this article to enable iTunes there.
(That article above only mentions "iTunesHelper", but allow anything Apple/iPod/iTunes related on that list... not sure if that is the only one listed there, but look around anyway).
If you're using Norton Internet Security
If you are using something else, then usually, you launch the program, and go to some sort of section like "Settings", then go to something that says "Firewall settings", "Internet Permissions", or something similar.
Try to find a list of applications that it "Allows/Blocks".
Then, like normal, enable "iTunesHelper.exe", or "iTunes.exe", and "iPodService.exe" or anything else iTunes/iPod related (again, not sure if there are many things on that kind of list).
Now, after you've enabled iTunes processes on your firewall, restart your computer. Then, check your firewall again, just to make sure that your settings haven't changed back to default, and are still allowing iTunes.
Then, connect your iPod, and see if it syncs with iTunes or not.
<hr>
Let's test something...
If that does not fix your issue, then I would also like to do a little test with how something acts on your computer for you:
With iTunes opened and your iPod disconnected, go to Task Manager (CtrlAltDelete), and click on the "Processes" tab. Here, there ought to be these three processes listed:
iTunes.exe, iTunesHelper.exe, and iPodService.exe.
Carefully watch those three processes (if they are all there), and leave your Task Manager up and runnning so you can see what happens.
Now, connect your iPod to your computer.
Do those three processes stay in your Processes area when the iPod is connected? Or does some other strange thing occur?
For example, do either of those applications only stay for a few seconds when your iPod is connected, then promptly disappear?
Now that were done with the test (please describe the results of what happened in a reply), you can move onto some other possibilities:
<hr>
Other causes:
There could also be other things that could cause this error.
For example, if your computer is out-of-date with its Windows Updates, that might be a contributing factor.
You could try enabling disk use in iTunes, then resync your iPod with iTunes, and see if the error still occurs. (for instructions on disk use, check disk use
In addition, I would suggest that you could try reinstalling your iPod's software update files.
See this for instructions:
What to do if iPod can't be updated because the firmware file was corrupt or not found
For some more ideas on "other causes", you could take a look at what is mentioned in this article. (i.e., running Chkdsk on your hard drive, or keeping your computer up-to-date with its downloads).
<hr>
I hope one of those things solves your issue, good luck,
-Kylene

Ipod recognized in windows, not by itunes. i've seriously tried everything!

hi all
looked everywhere for the answer to see if this has been discussed but this is the weirdest i've ever seen any of my ipods behave. ok...
30gb 5.5 generation ipod. plugged it in one day, won't sync to windows. froze up itunes only but not all of windows. funny. tried it again. says ipod is corrupt. attempted to restore it, but as soon as i hit the restore button, itunes freezes again. after about a dozen attempts i finally get it to the "restoring ipod" dialog box, but that gets stuck too and i have to restart. ipod stuck on "do not disconnect".
so i trialed and errored. tried 3 different usb-ipod cords. same thing. plugged in my oldschool 20gb ipod. windows and itunes both recognized that instantly and synced it. tried my 4gb iphone. same thing: windows synced that and recognized that.
finally took it to the apple store. the guy restored it for me on a mac. says it must be my computer. plugged it back in today (mind you, it's all reset, except i need to reformat it from mac to windows) and guess what, doesn't work. i took it to my brother's laptop computer, worked fine on there. restored it to windows based platform. got home tonight from a yummy thanksgiving dinner and hey, guess what, won't work!!!! same problems.
i've tried different cords, ipods, iphone, different computers and i am still not sure if the computer is the culprit or the ipod. oh and for the record, i have a custom built, quad-core 2gb desktop computer, and i have plenty of power, so it meets all the itunes requirements.
any help would be a blessing. karma police will thank you.

i have a similar problem. it doesnt freeze itunes, just makes it very slow. i tried restoring it but it was going for about 2 hours and was still in the first phase
also, every time i connect the ipod, i have to open itunes myself, and it thinks its an ipod it hasnt seen before (although the name is the same). it also de-authorizes any songs i got from the itunes store and so they dont get copied to my ipod.
this is most annoying, im sure all i have to do is restore it but i dont know how to do that if itunes wont do it.
thanks

IPod recognized, but hangs during update

So my iPod will show up in Finder and in iTunes, and automatic updating will begin. However, at random times during the update, sometimes 4 songs in, sometimes 65, the whole process will just hang. iTunes status screen gets stuck on flashing between "Updating iPod..." and Song 65 of 2054 and just flash between those two over and over.
Meanwhile, the iPod screen itself is also stuck and no longer flashing "Do Not Disconnect" -- it's a steady screen with none of the normal flashing.
Tried resetting, doesn't do anything.
Tried restoring, and it hangs after Authenticate asks me for my password to Restore the iPod.
I wind up having to just force disconnect and force quit everything and restart.
Anybody else have this problem? Thanks for any help you can give.
Oh btw, OS 10.3.9, iTunes 4.9, iBook G4.

I am having the same issue where it hangs during update -- seems to always happen around the 1800th song. Here's more specifics:
-I've got 7000 songs in my Library
-my iTunes Music folder is located on an external FireWire HD
My Mac has no problems mounting the iPod. No problems restoring with iPod Updater. No problems with erasing using Disk Utility.
I have tried the following:
1. Resetting and then restoring via iPod Updater.
2. Erasing/reformatting via Disk Utility, including zeroing out all data, and then restoring via iPod Updater.
3. Resetting into Disk Mode.
4. Manually updating songs.
5. Automatcially updating songs.
Nothing works. I have been troubleshooting this for about 8 hours now with no luck. No matter what I do differently, it always hangs around song 1800. I even tried uninstalling/reinstalling iTunes -- and I have tried this with several different user accounts and on different partitions I have set up.
When it "hangs," the iPod itself just makes a the "clicking" sound of a HD. I'm wondering if the HD is just bad -- but it came up with no errors when checking with Disk Utility.
Any more suggestions?
Johnny

Ipod cherges but wont appear in itunes or computer.

I need help I have done the trouble shooting still no luck.Ii cant sync it or anything it doesnt seem to find it. PLEASE HELP!!!!

Is your USB cable plugged in via a USB Hub? I recently experienced the same issue...it would charge, but not mount or be visible in iTunes. Finally figured out that if I connected it directly (or through the keyboard) it worked fine. I suspect that my hub is just dying because my printer and camera also stopped connected. It was odd though that the ipod charged properly.
Anyway, just thought I would mention it in case it helps.

IPod recognized, but restore is no good

My girlfriend has a brand new iPod straight out of the box, and I am trying to set it up for her. She already tried to install it on her work computer, but wasn't allowed to download the updates.
When I turn on the iPod, says "Connet to your computer. Use iTunes to restore". When I connect to iTunes, it tells me that it is in recovery and I need to restore it. I click on restore, and everything seems fine. Then iTunes tells me that it has detected an iPod in recovey and I need to restore it. I click on restore...I have done this about 10 times now. I have also reformatted the disk, and I have tried to manually reset it (hold on/off, push "menu" and center buttons).
Is there hope or do I send it back to Apple?

The document you posted seems exactly like my problem. However, changing the drive name doesn't seem to correct the problem.
I changed the drive name to I:, then restored -- same story. Then I changed it to G:, then restored, then reformatted (by running format g:/FS:FAT32/Q -- got that from another board post). Then I restored, and I still get the same message everytime. Am I maybe reformatting wrong?

Help--Ipod recognized but can not be synced. the disk is full

My son gave me his shuffle which was used on a PC. I have a Mac but when I try to sync it says: The Ipod "Nate's Ipod" cannot be synced. the disk you are attempting to use is full. I tried to repair the ipod disk with disk utility but it came up with an error message that it failed. Any ideas?

Have you tried Restoring it in iTunes?

Uploading songs, ipod recognized by computer, not by iTunes

Hi,
My problem is that my iPod mini is stressing me out. It's been doing this for over 3 weeks now. So, the issue: when I connect my iPod mini to the computer with my USB cable, my computer recognizes it. Unfortunately, I wait and wait for my iTunes to recognize it, but nothing happens. This is the first time it happens. After a while, the iPod updater appears and I click restore, as it is the only button available and it seems to have a bit of logic in clicking it. Ok all well, it's restored. I disconnect the iPod and open iTunes and connect he iPod again. Nothing. and so I realize I have no purpose for it, as it is empty. I want my songs back! I seriously don't know what else to do. I already downloaded the new iTunes and still, I can't upload anything.
Any help would be be great,
Ximena León

Here's the link if your iTunes doesn't recognize your iPod
http://docs.info.apple.com/article.html?artnum=61771
Good luck, hope it works!

The items I have purchased in the itunes store are not showing up in my libray. A few are on my actual ipod touch, but not in the itunes library. Is there an easy fix to this or is it maybe something in the settings that I'm missing?

It's just not making sense to me that it's a purchased item from the itunes store and it isn't appearing in their program.

She can choose to either enable the setting on her iPod to Manually manage music and videos. With setting enabled she can sync content to her iPod from multiple computers without it affecting whats already stored her iPod. For more information on syncing content to an iPod manually see this article.
http://support.apple.com/kb/ht1535
However, I would recommend copying whats on her iPod to her iTunes library first. There are several ways to accomplish this. See this older post from another forum member Zevoneer discussing the different ways to do it.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

Ipod recognized by windows, not in itunes (multiple computers)

4th gen ipod click wheel + windows 2003 server w/ firewire and/or Vista notebook w/ USB + itunes 7.1.
Both of my Windows machines see the ipod fine. I made sure there are no drive letter conflicts.
Itunes just never recognizes the ipod. Strangely, if I run the ipod diagnostics all systems check out green. I can see the name and serial number of the ipod in the log and everything. I tried putting the ipod in disk mode and I still have the same issue.
Since itunes doesn't see it, I can't restore. Could I use Windows to reformat it?

Well, I decided that it couldn't hurt and went ahead and did a format of the drive from within Windows using the cmd prompt "format i: /x /fs:fat32"
When it was done, I unplugged it from USB, the ipod restarted and when I plugged it back in iTunes found it once again.
I'm back in business and someone might want to update a FAQ somewhere letting people know that formatting might help them too.

Ipod works but is slow to react sometimes...

i recently got the INVISIBLE SHIELD and applied it yesterday at around 3:00...since there was a lot of water involved i made sure i was going to wait the full 24 hrs that are recommended. later i found out that just 3 hrs after being applied, my brother had turned on the iPod. today at 4:00 i put it on my dock and when i took it off...the message on the screen said "Charged" with the full battery indicator. this stayed for well over a minute after taking it off the dock. can anyone tell me if this has to do with the invisible shield or just because the hard drive was taking time to respond or something? i posted this b4 but nobody replied
-Jason-

Try this 1st:
The so-called 5-R's will cure 90% of iPod users problems. They're really easy to do so give them a try and if they fail to solve your issue post back in this forum - there are many willing helpers who I'm sure will be able to offer further assistance. Click this LINK.
MB67

IPod recognized but incredibly slow in iTunes

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