Ipod recognized but won't update

I am getting a new error message on my ipod when I connect. It is recognized but then it says"the Ipod cannot be updated. An unknown error occurred (-50)" Can anyone help?
Jim

First try resetting the iPod. Do it a few times to make sure everything reset properly (per Apple's recommendation). If that doesn't work, then you might want to try a Restore on the iPod.
Instructions for both can be found by clicking on the Support tab above, then you should see a section about the "5 Rs". One is reset and the other is restore.
Patrick

Similar Messages

  • IPod recognized, but hangs during update

    So my iPod will show up in Finder and in iTunes, and automatic updating will begin. However, at random times during the update, sometimes 4 songs in, sometimes 65, the whole process will just hang. iTunes status screen gets stuck on flashing between "Updating iPod..." and Song 65 of 2054 and just flash between those two over and over.
    Meanwhile, the iPod screen itself is also stuck and no longer flashing "Do Not Disconnect" -- it's a steady screen with none of the normal flashing.
    Tried resetting, doesn't do anything.
    Tried restoring, and it hangs after Authenticate asks me for my password to Restore the iPod.
    I wind up having to just force disconnect and force quit everything and restart.
    Anybody else have this problem? Thanks for any help you can give.
    Oh btw, OS 10.3.9, iTunes 4.9, iBook G4.

    I am having the same issue where it hangs during update -- seems to always happen around the 1800th song. Here's more specifics:
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    -my iTunes Music folder is located on an external FireWire HD
    My Mac has no problems mounting the iPod. No problems restoring with iPod Updater. No problems with erasing using Disk Utility.
    I have tried the following:
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    2. Erasing/reformatting via Disk Utility, including zeroing out all data, and then restoring via iPod Updater.
    3. Resetting into Disk Mode.
    4. Manually updating songs.
    5. Automatcially updating songs.
    Nothing works. I have been troubleshooting this for about 8 hours now with no luck. No matter what I do differently, it always hangs around song 1800. I even tried uninstalling/reinstalling iTunes -- and I have tried this with several different user accounts and on different partitions I have set up.
    When it "hangs," the iPod itself just makes a the "clicking" sound of a HD. I'm wondering if the HD is just bad -- but it came up with no errors when checking with Disk Utility.
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  • The new ios software will download to my laptop but won't update on my phone, error message about network settings, any ideas?

    Hi there,
    the new iOS software (infact any new software for iPhone 4) will download to my laptop but won't update on my phone. I get an error message about network settings and to check if they are correct. Does anyone have any ideas? This is beginning to break me :-(
    Regards
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    Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
    See the Using iTunes Section Here...
    How to update your iPhone, iPad, or iPod touch
    Make sure you have the Latest Version of iTunes Installed
    iTunes 10.7 or later (free download from www.itunes.com/download

  • IPod Touch 3 won't update apps

    iPod Touch 3 won't update apps. When I respond to the notice of an available update, the icon dims and a "waiting" message appears under it. It will hang like that until I delete it and reinstall the new app. I had another problem that has been resolved when I tried to get more episodes of a podcast, I ended up with 11 of them in the queue that wouldn't ever finish. They too would just hang there. I had to delete them all and get them through iTunes. I don't know how to upgrade the apps from iTunes though. Why is this happening just since I upgraded to ios 5.0.1?

    yoipodproblem wrote:
    If We Update 2nd Gen Ipod Touch From 3.1.3 To Higher Level WilL It Slow my iPod  :/
    I suppose that's debatable.
    My iPod does ocassionaly take a few seconds to carry out a command, but since it is such a powerful device, capable of so much, I'm prepared to wait two extra seconds.
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  • I have an iPod touch and an iPad4. iTunes lets me work with the iPod Touch but won't show me what's on the iPad. Any ideas?

    I have an iPod Touch and an iPad4. iTunes recognises both items and lets me work with the iPod Touch but won't work with the iPad. In fact iTunes does not respond to clicking on anything in the iPad window even though it knows that it's connected. Any ideas?

    Look her and it may give insite on what is missing. Otherwise:
    Apple will exchange your iPod for a refurbished one for $99. Likely not worth it for a your iPod. They do not fix yours.
    Apple - iPod Repair price              
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Repair it yourself if you are up to it
    iPod Touch Repair – iFixit

  • My Ipad is connected to wifi but won't update any apps, Facebook etc

    My Ipad is connected to wifi but won't update.  Can't update apps, and even Facebook will not update (Newsfeed).  Can anyone tell me how to fix this?  Thanks.

    Hello mjb32,
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    http://support.apple.com/kb/TS1398
    Cheers,
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  • Restored ipod, but won't update original music

    i restored my ipod, and while i was doing that i downloaded some more music. when i clicked on 'update my ipod', it proceeded to add the new music i had just downloaded, but ignored all of my other music.
    when i go to my ipod to see the list of songs, it shows ALL of them, both old and new stuff, but won't play any of the old stuff.
    what have i done wrong and how can i correct it?

    This may just depend on your preferences.
    You should try just going to Edit>Preferences>iPod tab, then see if it says "Automatically update all songs and playlists", or "Manually manage songs and playlists" or the third, less used, option: "Automatically update selected playlists only".
    If under the preferences you find that it's on one of the automatic ones, you might want to change it to Manually manage songs and playlists then try dragging your whole library from the library (to select all of them click on one song then hold down the Ctrl+A button) to the picture of the iPod on the left (under the source list, where it shows Library, Podcasts, etc.).

  • Need Ipod Update but won't update!

    My itunes and ipod say that i need the latest ipod update software which i downloaded and installed, however it won't update on my ipod now i can't put new music from the music store on my ipod.....i don't know how to get the latest software update on my ipod i won't work
    HELP!

    Steve,
    It sounds like you are having the same problem as me, I found this suggestion in another discussion and it worked...
    Download the update, but skip using the Installer...
    "...get around it by going to Applications -> Utilities -> iPod Software Updater and install version 2.3 of the iPod software directly, without the install package.
    Before that, trying to copy purchased music to the iPod (since iTunes 5) failed with the "iPod software too old" message, and when we tried to install the package for the 2005-09-23 updater, it said the iPod couldn't be updated because it needed OS 10.2.8 or higher (we're on 10.4.2). But by executing the updater from the folder above, we saw that version 2.2 was installed on the iPod, and clicking "Update" after launching the updater directly got us to version 2.3 of the iPod software. Then we were able to transfer newly purchased music to the iPod again."
    ziggy29, "How I fixed iTunes 5 and Updater 2005-09-23 problem" #14, 04:07pm Oct 15, 2005 CDT

  • HT4623 my iPod doesn't have soft where update in the settings app my iPods 4 th generation but won't update

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    Trying to use my firewire/usb ext HD. It is recognized in disc utility and system profiler, but won't mount. I honestly can't remember whether the HD was disconnected or turned off before unmounting, but that's my suspicion. Tried connecting through usb---nothing. I've tried repairing with disc utility, but still nothing. I even had my neighbor plug it into his pc which wasn't any help (but nevermind that). Any advice?

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  • My ipod 4th gen won't update to the new one with imessage and all that.

    I got my ipod touch in march 2011. So its not ios 5. But everytime i plug it in this is what happens step by step.
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    2. The tag your pictures come up.
    3.I tag the pitures and say ok to the updating.
    4. the sound comes up to say that my pics are uploaded.
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    6.it says the are some pucheses that haven`t been transefed. but i click continue
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    8.it starts backing it up.
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    Try:
    iOS: Troubleshooting backup issues in iTunes
    Alsi this completed [revious discussion.
                                                                                                       Error -43:                                            

  • My iPod 3rd gen won't update past 4.2.1

    As stated, my 3rd gen iPod won't update past 4.2.1, is this the cap for iOS on 3rd gen, or can it go higher?

    I suspect you have a 2G iPod. Those can only go to iOS 4.2.1.
    Identifying iPod models
    iPod touch (3rd generation)
    iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
    The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.

  • IPod connected, but won't transfer songs

    I'm having some trouble getting my new songs onto my iPod mini.
    I plug the iPod in, and the document files show up on the screen, but in the iTunes file, my iPod doesn't show as updating. The iPod itself isn't showing up anywhere at all. Any helpful advice here would be greatly appreciated. Thank you.

    Have you seen this?
    iPod does not Appear in iTunes
    JC

  • HT1414 My iPod 2nd generation won't update to version 4.2.1.  How can I fix this?

    My iPod touch 2nd generation won't update to software version 4.2.1.  It keeps giving me an error message  [-1].  I have no idea how to fix this.  Please help!
    Ramona C

    Error -1
    Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
    http://support.apple.com/kb/ts3694#error1

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