Ipod recognized by computer but won't sync

I have a 120 gb 6th generation ipod that i bought off ebay. It worked well for a few months but i started having problems with it freezing while scrolling or playing songs. Then it started having minor problems syncing in itunes. In compliance with itunes troubleshooting i preformed the five r's. Upon my restore the ipod stopped syncing with itunes all together. I have searched through countless articles with no avail. I have reinstalled itunes, reset the ipod, run check disk, and nothing seems to work. My ipod is recognized in "My computer" and even auto opens itunes when plugged into the computer, but itunes does not recognize the ipod.
Please help!
I ran S.M.A.R.T. status and these are my results
Retracts 21
Reallocs 688
Pendsectors 1008
HRS 161
Start/Stop 9752
temp 28c
min temp 53c
max temp 255 c
apparently the guy i bought it from on ebay baked it in the sun!
Now i have no return policy and no warranty from apple. After my recent restore (which removed everything), i am left with a $200 paperweight.

Seems there are some bad sectors on the hard drive of your iPod, see you can find a mac computer and do a format there ..
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes and click “Restore”

Similar Messages

  • I just installed itunes 12 and now when i plug my ipod into my computer it won't sync I have tried different ipods still nothing

    i just installed itunes 12 and now when i plug my ipod into my computer it won't sync I have tried different ipods still nothing

    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

  • Ipod nano 5 resets but won't sync with itunes on two different pc's

    ipod nano 5 resets but won't sync with itunes on two different pc's

    What happens when you try? Does the iPod even appear in iTunes?  Have you tried a different cable or different USB ports on each PC?
    Need a little more information.
    B-rock

  • My device is recognized by itunes but won't sync and failed the sync diagnostic test.  I've restarted the computer, reset the ipod . . . nothing works.  Any suggestions would be greatly appreciated

    iTunes shows the iPod is connected but doesn't show it in the drop down menu under Devices, and the "sync" option is grayed out, so I can't sync the nano with iTunes.  I ran the diagnostic tests and it shows the device is connected, but it failed the sync test - it said nothing was connected, even though it passed the connectivity test.  We've had the iPod for a few months but this is the first time we've tried to do anything with it.  It's fully charged but just won't sync.  I turned it off, turned it on.  I reset it.  I restarted the computer.  I'm not sure where to go from here.

    A couple of things to check:
    Are there any backups listed in iTunes/settings/devices? Since backing up is the first step of the sync process, iTunes might be stuck trying to read the content of the last backup in order to replace it with the new one.
    Copy the whole backup folder to a safe place, delete the backup from the list afterwards and make sure that the folder has no content after that. The folder is located here:
    Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
    If you do not see the AppData or Application Data folders, you may need to show hidden files
    After that, make sure autosync is disabled in iTunes, connect your ipod, right click on it in the device list and choose "backup". If you can backup manually, transfer your purchases the same way, to copy apps and purchased media to your iTunes. If this worked, you should be able to sync again.
    To speed up the sync process, copy your photos to your computer prior to the sync and delete them on your ipod before you start.
    Message was edited by: Ingo2711

  • My iPod had music on it previously from my old computer but won't sync the new music I bought on my new laptop? The songs I bought appear in the library, but they won't sync onto my iPod?

    I'm going on a hike tomorrow with my dad and I'd been reluctant to download iTunes on my new laptop but finally decided to install it so I could have new music for the trip.  I bought nearly ninety new songs, all of which appeared in my library, and on my account they are shown with my old songs.  But my iPod isn't syncing the new music?  Really I planned to start from scratch and not have them together, but that would be fine if they would just download.  I don't understand.  They're in my library, but won't download to my iPod. 

    Hi avmary11,
    If your are having issues with your iPod not being recognized by iTunes (but it is being recognized by the computer), you may find the following article helpful:
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/ts1363
    Regards,
    - Brenden

  • I have downloaded a bunch of CDs into iTunes but they no longer sync with my iPod touch.  They play on the computer but won't sync

    I downloaded a bunch of CDs into iTunes but they wont sync withe my itouch.  It used to work but won't anymore.

    Thank you all for your replies. Here is what i ended up doing. I cannot afford any 3rd party software so i went to itunes and manually entered all my playlists. As I had indicated my purchased music was on my new computer just not the playlists  and I could not sync my ipod. After I rebuilt all my playlists I tried to restore my ipod to factory defaults/new. All of the steps called for in apple support and elsewhere were not available to me. I connected my ipod, went to my computer, right clicked my ipod, and formatted. That wiped my ipod so when I connected to itunes it then gave me a restore option. I did the restore and all is good in the empire again. I can now buy new music and sync my ipod so I am a happy camper.
    Thanks to all.

  • ITouch is recognized by iTunes, but won't sync correctly.

    Howdy. So, yeah. My ex-boyfriend was trying to make my computer run faster, whom I should never have let touch the thing in the first place, and he ended up deleting my previous computer identity. I still have all my music and freely redownloaded what I was missing. However, when I went to sync, I ran into a problem. My iPod was recognized by iTunes, but when I tried to sync, it just said starting sync for hours, and wouldn't advance after that. It wasn't frozen, because I was able to stop the sync whenever I wanted. So I reinstalled iTunes and I've updated it to the new thing, the 10.1.2... I think that's it. Now my iPod advances past starting sync and goes to preparing sync (step 1 of 1), and then stops and tells me it's ok to unplug it. It didn't transfer or change anything in my iPod. I have the 3rd gen iPod Touch with the 4th gen software downloaded onto it. My computer is a Windows XP. Any and all help is appreciated.

    A couple of things to check:
    Are there any backups listed in iTunes/settings/devices? Since backing up is the first step of the sync process, iTunes might be stuck trying to read the content of the last backup in order to replace it with the new one.
    Copy the whole backup folder to a safe place, delete the backup from the list afterwards and make sure that the folder has no content after that. The folder is located here:
    Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
    If you do not see the AppData or Application Data folders, you may need to show hidden files
    After that, make sure autosync is disabled in iTunes, connect your ipod, right click on it in the device list and choose "backup". If you can backup manually, transfer your purchases the same way, to copy apps and purchased media to your iTunes. If this worked, you should be able to sync again.
    To speed up the sync process, copy your photos to your computer prior to the sync and delete them on your ipod before you start.
    Message was edited by: Ingo2711

  • Apps showing on computer but won't sync to i-pod

    Hope someone can help .... I had a 4th generation i-pd touch for xmas and couldn't wait to get started with apps. I have downloaded several free apps which appear in my i-tunes on the computer but when I attach the i-pod it says it is syncing but the apps don't appear on my i-pod
    HELP!! I'm not very tech savvy and don't know what to do ....

    When the iPod is connected to iTunes,you should see the Summary screen. Just along from the title Summary you should see the Apps pane. Select that and check the box to Sync Apps. Make sure you actaully Sync after that.
    Phil

  • IPod Classic recognized by iTunes, but won't sync? (Windows 8)

    iTunes recognizes it and I can go to the menu that displays the filled memory, options (enables disk use, sync only checked songs, etc.), and "sync" button. The iPod screen says that it is connected and charging, and it does not freeze. The computer doesn't have any issues; iTunes (11.0.0.163) doesn't crash or anything.
    Everything seems fine, but when I click the "sync" button, nothing happens. I tried changing some settings and hitting "apply" instead to sync it, but that doesn't work either.
    My computer is running Windows 8, and I've heard that some people have been having problems with using iTunes on this operating system. The only solution I've found is to make sure disk use is enabled, but that hasn't worked for me (it seems to only apply to newer models of iPod, not my Classic). I honestly don't know what I'll do if Windows 8 is incompatible with Classics because I just spent a lot of money on the iPod and this is the only computer I can use!
    I'd love some help with this. Solutions are preferable of course, but even if you can just identify whether this is a problem with me/my computer or with Apple vs Windows, it'd be much appreciated! Thanks

    What seems to have worked is checking "manually manage music and videos" and dragging all my music onto my iPod, instead of just letting the normal iTunes sync work.
    I'm still upset about this, but as long as I can SOMEHOW get music on my iPod, I can wait until Apple fixes this problem. Which they better do.

  • HT1386 Itunes recognises my ipod nano 7th gen but won't sync (also have another ipod nano 6th gen who uses this same computer, different Apple ID, no probs syncing)

    Two ipod nanos registered to same PC
    Both with own Apple ID
    Up until recently able to sync both ipods no problem
    Now, the 7th gen ipod nano, unable to sync and all music previously synced has dissappeard from ipod (thankfully still in itunes).
    Could Homesharing have something to do with it? 
    Thanks in advance if anyone can help...have one unhappy 11yr old music lover!

    Hi kumaradevan.g,
    Welcome to Apple Support Communities.
    It sounds like there is an issue syncing music to your iPod from a specific laptop. The article linked below provides a lot of great tips that can help resolve the syncing issue that you described.
    'Disk cannot be read from or written to' when syncing iPod or 'Firmware update failure' error when updating or restoring…
    http://support.apple.com/kb/ht1207
    I hope this helps.
    -Jason

  • HT201269 i have a new laptop (non Apple) and want to put my music on my iPod to my new laptop (Windows8) but when I plug my iPod into the computer it won't sync.  My music is mostly old CD's I had in my iTunes library.  Any help??

    I have a new laptop (not Apple) and want to put my music from my iPod touch to laptop (Windows8).  When I plug in my iPod it doesn't snyc.  My iTunes library is mostly my CD's and a few iTunes purchases.  The only things in my library are my purchases???  need help

    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

  • IPod recognized by computer but freezes My Computer

    I plug in the iPod it comes up with the usual do not disconnect but when it connects it doesn't show up in iTunes, so when i go onto my computer it comes up with a new drive but doesn't call it iPod and then freezes. After a while a window comes up saying autoplay which tries to do something then goes off again. It then says iPod needs formatting as its corrupted, great I think, it starts up the ipod updater so i can reformat it but no, it freezes. Tried all the fixes, is it well and truely broke??

    i'm not sure whether we have the same problem.
    my itunes doesnt even register that the ipod is there it just freezes straight away when i plug it in.
    now and again on the ipod it'll have the little syncing circle but itunes is completely frozen.

  • Ipod in "my computer" but won't load in itunes

    hi,
    i have a very slow computer, so i changed the settings in itunes so every time i connected my ipod, itunes wouldn't start up, but now when itunes does start up it doens't read ipod in the source frame. what should i do?

    i just downloaded the ipod updater, and updated it. it started working after that.

  • My iPad is recognised by my computer but won't sync properly. Some syncing seems to be going on in the info bar at the top of my computer, but nothing happens on the iPad....I.e. no message that says syncing is taking place. It is an iPad 1

    My iPad doesn't seem to sync properly with my computer (vista home). Although some sort of back-up syncing seems to be happening in the bar at the top of iTunes, no syncing message appears on my iPad. I am trying to sync some music on my computer to my iPad.   The computer recognises my iPad and appears to be doing something but the usual message on the iPad saying that syncing is taking place doesn't appear.

    Hello Demo, thanks for your response.  I am signed in with the same ID and there are no restrictions on whats synced.
    The difference now when I connect is that (a) nothing shows on my iPad, also (b)  ' ' Autoplay' opens up for some reason...this didn't happen before.  Also no tabs open up to give me any choices.  The only thing that happens when I connect is that the little syncing bar at the top is active for about 30 seconds....backing up or syncing and then finishes.
    The main thing which intrigues me is that no message re syncing appears on my iPad. I've searched the help tutorials but nothing seems to quite match my problem, best wishes, Madge

  • I have connected my ipod to another computer and when I synced it I lost all my music, can I retrieve them and if so how do I do this

    I had to connect my ipod to another computer but when I synced it to the new computer I lost all my music, can I retrieve my music and if so how

    You can redownlod iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    For other music you will have to get it from where yo originally obtained it.

Maybe you are looking for

  • Display a database item on display item

    please i have a varchar database item and i want to display the last item in this field on a display item what should i do and i used the row id to get the last value but it didn't work

  • Can I download music onto one device from 2 different accounts?

    I have recently downloaded all my music from one account onto my ipod, but I also want my other music which is on a different account. The other account is for my iphone and want to keep the 2 seperate accounts. If I log out of the account I'm curren

  • Error while AutoCheckin a MSI File.

    Hi, We are trying to Autocheckin an MSI File as part of the Build. The Method we are using is the below. workspace.CheckIn(workspace.GetPendingChanges(), "Build Agent", "***NO_CI***",                 null, null, new PolicyOverrideInfo("Auto checkin",

  • Synchronous transmission without BPM process

    Right now I have a S/A bridge BPM process for HTTP => XI => RFC interface. However this is taking 5 - 8 seconds to process. On further analysing this process, we found out that WF engine is taking 4 seconds in initialize. Can I accomplish a synchrono

  • VF04 enhancement.

    Hi All, my requirement is as follows: 1. while creating an invoice, if certain output type is there then I need to display a pop up window for certain email addresses and then save those emails in certain Z table.     I got an enhancement where I can