Ipod recognized by cpu and restored but will not work

At first my IPOD would not be recognised by cpu and got the folder with the exclamation point on my IPOD. I finally got my cpu and to recognize the IPOD and have restored it multiple times, however the IPOD will not go back to it's normal function. When I restart it I still get the folder with the exclamation point. What do I do next?
Dell   Windows XP   IPOD Video 30gb

If your iPod shows up in Explorer under 'my computer' try changing the drive letter:
-- Click on Start=>Control Panel=>Admin Tools=>Computer Management=>Disk Management
-- Right-Click on the iPod and select “change drive letter”
-- Choose something further along in the alphabet that is unused (Usually, “M”, “N”, “O” or something similar)
-- Safely eject the iPod
-- Reboot the PC
Then restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983

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