Ipod recognized by windows but not seen in explorer or itunes. only charges

I recently had to reimage my hard drive. Once I got everything back to the way it was, I reinstalled iTunes and the iPod software. However, whenever I try to connect my iPod mini to my computer, Windows will recognize it as a new device and get a "Found New Hardware: iPod mini" bubble. Eventually a "Found New Hardware wizard" window pops up and asks me to install the driver. As I've already installed the iPod software I tell it no and the another bubble pops up telling me that there was an error during the install of the driver. All my iPod will do is charge. I've tried the 5 r's, I've tried everything I could find in the support site that sounded even remotely like what I was experiencing. I've gone through the device manager, but my iPod doesn't show up there at all. I don't get the spinning arrow-circle on my iPod. I have absolutely no clue as to what's wrong with it. Any one have any ideas?

Hello There
Sorry I don't have the answer to your question but I am having excatly the same problems as you have got, also can't find a solution to this either, my ipod has been wiped and have nothing on it at all now and can't get anything from itunes on it. Hope this makes you feel a bit better knowing your not the only one having these problems, if you manage to sort it, please could you let me knwow and vise versa. Many thanks. Jane

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