Ipod recognized in windows, not by itunes. i've seriously tried everything!

hi all
looked everywhere for the answer to see if this has been discussed but this is the weirdest i've ever seen any of my ipods behave. ok...
30gb 5.5 generation ipod. plugged it in one day, won't sync to windows. froze up itunes only but not all of windows. funny. tried it again. says ipod is corrupt. attempted to restore it, but as soon as i hit the restore button, itunes freezes again. after about a dozen attempts i finally get it to the "restoring ipod" dialog box, but that gets stuck too and i have to restart. ipod stuck on "do not disconnect".
so i trialed and errored. tried 3 different usb-ipod cords. same thing. plugged in my oldschool 20gb ipod. windows and itunes both recognized that instantly and synced it. tried my 4gb iphone. same thing: windows synced that and recognized that.
finally took it to the apple store. the guy restored it for me on a mac. says it must be my computer. plugged it back in today (mind you, it's all reset, except i need to reformat it from mac to windows) and guess what, doesn't work. i took it to my brother's laptop computer, worked fine on there. restored it to windows based platform. got home tonight from a yummy thanksgiving dinner and hey, guess what, won't work!!!! same problems.
i've tried different cords, ipods, iphone, different computers and i am still not sure if the computer is the culprit or the ipod. oh and for the record, i have a custom built, quad-core 2gb desktop computer, and i have plenty of power, so it meets all the itunes requirements.
any help would be a blessing. karma police will thank you.

i have a similar problem. it doesnt freeze itunes, just makes it very slow. i tried restoring it but it was going for about 2 hours and was still in the first phase
also, every time i connect the ipod, i have to open itunes myself, and it thinks its an ipod it hasnt seen before (although the name is the same). it also de-authorizes any songs i got from the itunes store and so they dont get copied to my ipod.
this is most annoying, im sure all i have to do is restore it but i dont know how to do that if itunes wont do it.
thanks

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IPod Recognized in Windows, not in iTunes

Like many others on this forum, I've been having issues with iTunes and my iPod since installing iTunes 7.0. My iPod appears in My Computer, but iTunes will not recognize it.
My first instinct was to try the iPod updater, however when I attempt to run it I get the following error message: "Invalid iPod Service Version."
I have tried everything I could find on this website, starting with all the steps in Apple's "iPod shows up in Windows but not in iTunes" article. Most of these steps have not worked, though I've had limited success with the step entitled "Restart the iPod Service." After performing this step, iTunes does indeed recognize my iPod, but this only works until the next time I eject my iPod. It does not appear to be permanently solving this issue for me, as I have to manually restart the iPod service every time if I want it to work. I noticed during this step that my iPod service was set to "Manual", so I changed it to "Automatic", however this has made no difference.
None of the other steps in that article have worked for me, and yes I have done every one of them. I have additionally uninstalled and reinstalled iTunes several times. I have attempted to uninstall iTunes 7.0 and reinstall an older version, but this no longer works as there seem to be errors if I attempt this. I have tried reinstalling the iPod software, but this hasn't helped either. I have tried the first 4 out of the 5 R's, but this hasn't helped (I'm not quite willing to believe I have to restore my iPod just yet). I have tried resetting the iPod while it's connected to the computer, but this hasn't helped. I saw in one user's post that he was able to fix his problem by going to the Device Manager, clicking on his iPod, clicking the Volumes tab, and clicking Populate, but this didn't work for me. I have tried toggling AutoRun on and off, but this hasn't worked. I tried deactivating all potentially conflicting startup services, but this hasn't worked.
I'm really at the end of my rope here. If anybody has any new suggestions I would greatly appreciate the help.
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Hi Toonz,
Please note that in my above post I stated that I did indeed follow the steps you outline below, which I originally found in Apple's main article on this topic. The result was that it worked temporarily. The iPod was recognized, but only until I ejected it. It only works once. If I attempt to connect the iPod again (either before or after rebooting), it is again unrecognized and I have to manually repeat the steps below to get it to work.
Also I did take your advice and try booting with the iPod plugged in. During the boot up process I see a black screen with some text and a message, which I believe said "Diskette Drive 0 failed to initialize". Something like that. When my computer finishes booting and I open iTunes, yes my iPod is recognized, but again this only works one time. If I eject the iPod and reconnect it it is unrecognized. It is only recignized if it is connected before booting up, which is definitely not the way an iPod is supposed to work.

Ipod recognized by windows, not in itunes (multiple computers)

4th gen ipod click wheel + windows 2003 server w/ firewire and/or Vista notebook w/ USB + itunes 7.1.
Both of my Windows machines see the ipod fine. I made sure there are no drive letter conflicts.
Itunes just never recognizes the ipod. Strangely, if I run the ipod diagnostics all systems check out green. I can see the name and serial number of the ipod in the log and everything. I tried putting the ipod in disk mode and I still have the same issue.
Since itunes doesn't see it, I can't restore. Could I use Windows to reformat it?

Well, I decided that it couldn't hurt and went ahead and did a format of the drive from within Windows using the cmd prompt "format i: /x /fs:fat32"
When it was done, I unplugged it from USB, the ipod restarted and when I plugged it back in iTunes found it once again.
I'm back in business and someone might want to update a FAQ somewhere letting people know that formatting might help them too.

Ipod shows in Windows, not in iTunes - it used to work!

I've tried everything I could find on the site to remedy this - resetting ipod when connected and when not connected, removing everything itunes and ipod related & reinstalling, changing iPod's drive letter, etc.
The problem started when our sysadmin migrated us to the domain. I now get an explorer window showing the iPod contents, but iTunes says: "The software required for communicating with the iPod is not installed correctly." When I start iTunes and then attach the iPod I get this message when the explorer window pops up. What else can I do to debug this?

but I can't delete them. I get the message "Cannot open IPodService.iPodManager: Error while opening key.". I wrote a little program to try to open or delete these keys, and I get error 5 - Access denied.
good lord. if you're capable of doing that, you're way better with registries than i am. but i might be able to keep pumping observation and experience from reports here on the forums at you, that might be helpful with this.
i've seen one report of someone not being able to open one of those keys, but i wasn't able to follow up on it. but i've had some more experience with "sticky" keys in some threads dealling with recalcitrant installation errors. (typically 1406s and 1402s.) let's try to transfer some of those techniques over to this situation.
I don't see any iPod apps or services running. What could be locking these registry entries?
okay, although iPodService.exe is our main process/service relevant to the ipod, iTunesHelper.exe is also associated with iPod connections:
Background processes installed with iTunes 6 for Windows
so lets try locking that one down too in MSCONFIG prior to any attempts at registry edits:
Using MSCONFIG to troubleshoot conflicts in Windows
other possibilities ... (bit of a long shot since you tried a registry edit in safe mode with no joy) i've seen people be unable to edit registry keys on some PCs if they have an antivirus application running at the same time (which makes a perverse sort of sense). other applications might also be implicated in that sort of behavior. so prior to any registry edits, let's try shutting down all background applications (including TSRs) prior to the edit. try the techniques from this InstallShield document:
Close Applications Running in the Background
(if you can get this to allow the reg edits, try it prior to the reinstall attempt too. if it's blocking your regedits, it will probably block the registry key modifications during the install too.)
... and we'd better check on malware too. some malware does lock down registries in unusual ways (to prevent removal, i guess, but an incidental horking of some registry keys isn't out of the question.)
let's get some fresh definitions onto your PC and check for viruses and spyware. you might want to also try an "online" scan with your security software provider to try to cover the possibilities where the security software on the PC has been compromised. (or if your tech support has some advanced "off-PC" antimalware techniques, i'd try throwing those at the beast.
keep us posted.
love, b

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Hi there. Three members of our family now have ipods. We were using them with 2 computers, with all three on each. It was only about two weeks ago that they stopped working with one of the computers. And not all at the same time, either. The 2nd and 3rd ipods connected to the desktop stopped working at the same time. The first to ever be connected remained working, but then stopped. These working/not working changes occurred around the removing (2nd and 3rd stopped) and then replacing (1st stopped) of our external hard drive. The drive letter for our ipods now reads 'C:', but our local disk has always been 'F:'.
I am using Windows XP SP2, the firmware is 1.0 for all of them. I used to have the latest Itunes and latest updater, but I recently reinstalled the CD that originally came with package, and now I have older ones. I tried everything on the support site's page "Windows sees my Ipod, Itunes doesn't."
I can't restore my ipod because the updator/ipod for windows doesn't detect it.
Thanks for any help.

I figured it out! I thought it had something to do with the ipod being remapped C:. So all I had to do was to change the drive to I: for Ipod, and put my Maxtor back to C.
:. problem solved.

IPod seen by windows, not by iTunes+ weird error message

I have a first generation 2GB iPod nano and i use windows xp. I can't load any music because iTunes doesn't see my iPod and an error message pops up that reads like this: "iTunes: iTunes.exe corrupt file. The file or directory \iPod_Control\iTunes is corrupt and unredable. Please run the checkdisk utility." I've tried everything, reinstalling iTunes, different versions, reinstalling OS, resetting iPod, even on another computer, same problem. Other than that, the iPod works normally, it's just lacking music..
and why is there no email adress from apple for service qustions? 10x

I still don't get it, how can I put it in disk mode if I CANNOT see the iPod in iTunes..?
Did you read the document i linked you to? here's another link to it:
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whereabouts in that procedure in that document (that you get to by clicking that link) does it say that you have to connect it to iTunes to put it into disk mode?
... never mind ... i guess you've fixed it anyway ...

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Hi,
My problem is that my iPod mini is stressing me out. It's been doing this for over 3 weeks now. So, the issue: when I connect my iPod mini to the computer with my USB cable, my computer recognizes it. Unfortunately, I wait and wait for my iTunes to recognize it, but nothing happens. This is the first time it happens. After a while, the iPod updater appears and I click restore, as it is the only button available and it seems to have a bit of logic in clicking it. Ok all well, it's restored. I disconnect the iPod and open iTunes and connect he iPod again. Nothing. and so I realize I have no purpose for it, as it is empty. I want my songs back! I seriously don't know what else to do. I already downloaded the new iTunes and still, I can't upload anything.
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Here's the link if your iTunes doesn't recognize your iPod
http://docs.info.apple.com/article.html?artnum=61771
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Hello Caitlin,
I'd suggest taking a look through the following article for a whole host of useful troubleshooting steps that can help get your iPods to reappear in iTunes.
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http://support.apple.com/kb/TS1538
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Try:
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Security Software and Related Troubles
http://support.apple.com/kb/TS3125          Basic Troubleshooting
http://support.apple.com/kb/TS3297          Advance Troubleshooting
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Hi datnativeBUNNZ,
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http://support.apple.com/kb/TS1368
Troubleshooting on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
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Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet.
Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
Try resetting (turning off and then on again) your Wi-Fi router
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Ipod recognized in windows, not by itunes. i've seriously tried everything!

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