IPod recognized on Mac computer but won't update!!! HELP!
I recently changed my computer from a Windows to a Macbook, and when I plug in my ipod it recognizes it on ITunes, and it comes up and everything, but then when I click "Update songs on Sarah's ipod" it doesn't do anything! What do I do??
There are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod, this is just a selection. Have a look at the web pages and documentation for these, they are generally quite straightforward. I use Senuti but check the others out and choose whichever you are happy with. Once you have the missing files in iTunes you could restore your iPod on the Mac which will reformat it with the Mac file system and update from your reloaded library.
Senuti Mac Only
iPodRip Mac Only
PodWorks Mac Only
iPod.iTunes Mac Only
PodView Mac Only
iPod Access Mac and Windows Versions
YamiPod Mac and Windows Versions
PodUtil Mac and Windows Versions
iPodCopy Mac and Windows Versions
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iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
IPod nano recognized in MY Computer but not in iTunes
My iPod nano is recognized under My Computer but not in iTunes.
I formaatted the iPod nano as FAT32 using the format option when right-clicking on the drive in My Computer.
I installed the latest version of iTunes software. I adopted the five R's approach to resolve my issue. I have wanted to restore the iPod but this option is not available in iTunes, since the iPod is not recognised by the software.
The iPod diagnostics option in iTunes indicates the following:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Computer Corp. Latitude L400
iTunes 7.0.2.16
iPodService 7.0.2.16 is currently running.
iTunesHelper 7.0.2.16 is currently running.
Current user is an administrator.
Connected Storage Devices:
IDE\DiskIC25N020ATDA04-0______________________DA3OA70A, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskApple__iPod___________1.62, Bus Type USB
USBSTOR\DiskWD_____2500BB_External0602, Bus Type USB
Universal Serial Bus Controllers:
NEC PCI to USB Open Host Controller, PCI bus 129, device 0, function 0. Device is working properly.
NEC PCI to USB Open Host Controller, PCI bus 129, device 0, function 1. Device is working properly.
Standard Enhanced PCI to USB Host Controller, PCI bus 129, device 0, function 2. Device is working properly.
Intel(R) 82371AB/EB PCI to USB Universal Host Controller, PCI bus 0, device 7, function 2. Device is working properly.
No IEEE 1394 Host Controller found.
Connected Device Information
ORLAITH'S I (I:\), iPod nano running firmware version 1.1.1
Serial Number:
Bus Speed: 61440
The last connected iPod serial number:
The iPod Service Logging Information:
[SERVICE: 0x834,09:19:26 INFO] Started C:\Program Files\iPod\bin\iPodService.exe (Fri Dec 15 09:19:26 2006)
[SERVICE: 0x834,09:19:26 INFO] ##### iPodService starting as a service, version: 7.0.2.16
[SERVICE: 0x848,09:19:27 INFO] Got signaled to go ahead... Starting device manager!
[SERVICE: 0x87C,09:19:27 INFO] Listener Window created
[SERVICE: 0x87C,09:35:21 INFO] [DevNodesChanged]
[SERVICE: 0x87C,09:35:22 INFO] [DevNodesChanged]
[SERVICE: 0x87C,09:35:23 INFO] [DevNodesChanged]
[SERVICE: 0x87C,09:35:23 INFO] [DevNodesChanged]
[SERVICE: 0x87C,09:35:23 INFO] [DevNodesChanged]
[SERVICE: 0x87C,10:15:57 INFO] [DevNodesChanged]
[SERVICE: 0x87C,10:15:57 INFO] [DevNodesChanged]
[SERVICE: 0x87C,10:15:57 INFO] [DevNodesChanged]
[SERVICE: 0x87C,10:15:58 INFO] [InterfaceArrival] \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x87C,10:15:58 INFO] device \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x87C,10:15:58 INFO] device is an iPod
[SERVICE: 0x87C,10:15:58 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x87C,10:15:58 INFO] [-1] set waiting to mount = 1
[SERVICE: 0x87C,10:15:58 INFO] [1] Assigning session 0
[SERVICE: 0x87C,10:15:58 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_objDeviceNameMap
[SERVICE: 0x87C,10:15:58 INFO] [1] added state machine 1 to m_objDeviceIdMap
[SERVICE: 0x87C,10:15:58 INFO] [1] added device number 2 to m_objDeviceNumberMap
[SERVICE: 0x87C,10:15:58 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_vctDeviceInterfaces
[SERVICE: 0x87C,10:15:58 INFO] [DevNodesChanged]
[SERVICE: 0x87C,10:15:58 INFO] [1] input #0 from src #0
[SERVICE: 0x87C,10:15:58 INFO] [DevNodesChanged]
[SERVICE: 0x87C,10:15:58 INFO] [1] input #1 from src #0
[SERVICE: 0x86C,10:15:58 INFO] [1] input #0
[SERVICE: 0x870,10:15:58 INFO] [1] input #1
[SERVICE: 0x86C,10:15:58 INFO] [MACHINE 1 INPUT #0] - (HDW) CheckDevNode
[SERVICE: 0x86C,10:15:58 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x870,10:15:58 INFO] [MACHINE 1 INPUT #1] - (HDW) CheckDevNode
[SERVICE: 0x870,10:15:58 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x87C,10:16:01 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x87C,10:16:01 INFO] [VolumeArrive] mask = 0x1FC
[SERVICE: 0x87C,10:16:01 INFO] looking up device # for \\.\I:
[SERVICE: 0x87C,10:16:01 INFO] type 0x7 drive 0x2 partition 0x1
[SERVICE: 0x87C,10:16:01 INFO] iTunes device #2 found with drive letter I, mask 0x100
[SERVICE: 0x87C,10:16:01 INFO] [1] set waiting to mount = 0
[SERVICE: 0x87C,10:16:01 INFO] [1] input #2 from src #0
[SERVICE: 0x87C,10:16:01 INFO] looking up device # for \\.\H:
[SERVICE: 0x87C,10:16:01 INFO] type 0x7 drive 0x1 partition 0x3
[SERVICE: 0x87C,10:16:01 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 1
[SERVICE: 0x874,10:16:02 INFO] [1] input #2
[SERVICE: 0x874,10:16:02 INFO] [MACHINE 1 INPUT #2] - (HDW) Volume Mount
[SERVICE: 0x874,10:16:02 INFO] ** CItunesDevice::HandleHardwareInput()
[SERVICE: 0x878,10:16:02 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x878,10:16:02 INFO] [First Connect] Creating connect event for device 1
[SERVICE: 0x878,10:16:02 INFO] [1] set waiting to mount = 1
[SERVICE: 0x878,10:16:02 INFO] [1] input #3 from src #0
[SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x87C,10:16:02 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x86C,10:16:02 INFO] [1] input #3
[SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\.\G:
[SERVICE: 0x87C,10:16:02 INFO] type 0x7 drive 0x1 partition 0x2
[SERVICE: 0x87C,10:16:02 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 1
[SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x87C,10:16:02 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\.\F:
[SERVICE: 0x87C,10:16:02 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0x87C,10:16:02 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x87C,10:16:02 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\.\E:
[SERVICE: 0x87C,10:16:02 INFO] type 0x7 drive 0x1 partition 0x1
[SERVICE: 0x87C,10:16:02 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 1
[SERVICE: 0x86C,10:16:02 INFO] [MACHINE 1 INPUT #3] - (HDW) Interface Arrival
[SERVICE: 0x86C,10:16:02 INFO] [1] progress state is 2, Waiting to mount = 1
[SERVICE: 0x86C,10:16:02 INFO] [1] progress is now 2
[SERVICE: 0x86C,10:16:02 INFO] [1] progress is now 2
[SERVICE: 0x86C,10:16:02 INFO] [MACHINE 1 TRANSITION] - {Unknown} ==> {Connected}
[SERVICE: 0x86C,10:16:02 INFO] [MACHINE 1 ACTIONS] - {Connected}
[SERVICE: 0x86C,10:16:02 INFO] [1] SCSI Inquiry attempt #0
[SERVICE: 0x86C,10:16:02 INFO] VendorId: Apple
[SERVICE: 0x86C,10:16:02 INFO] ProductId: iPod
[SERVICE: 0x86C,10:16:02 INFO] revision: 1.62
[SERVICE: 0x86C,10:16:02 INFO] vendor bytes:
[SERVICE: 0x86C,10:16:02 INFO] 02 01 00 00 00 00 00 00 00 0C 00 06 92 00 00 00 00 00 00 00
[SERVICE: 0x86C,10:16:02 INFO] [1] firmware version: 1.62 (0x13E)
[SERVICE: 0x86C,10:16:02 INFO] [1] Power State: Powered
[SERVICE: 0x86C,10:16:02 INFO] [1] Checkpoint attempt #0
[SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x87C,10:16:02 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\.\D:
[SERVICE: 0x87C,10:16:02 INFO] type 0x7 drive 0x0 partition 0x3
[SERVICE: 0x87C,10:16:02 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0x86C,10:16:02 ERROR] Did not find first letter of stage
[SERVICE: 0x86C,10:16:02 INFO] got HotPlugState 0
[SERVICE: 0x86C,10:16:02 INFO] [1] serial number 000A270018314842
[SERVICE: 0x86C,10:16:02 INFO] [1] *** CONNECTED - Sending event out, device session 0.
[SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x87C,10:16:02 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x87C,10:16:02 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x87C,10:16:02 INFO] [VolumeArrive] mask = 0x1FC
[SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\.\I:
[SERVICE: 0x87C,10:16:02 INFO] type 0x7 drive 0x2 partition 0x1
[SERVICE: 0x87C,10:16:02 INFO] iTunes device #2 found with drive letter I, mask 0x100
[SERVICE: 0x87C,10:16:02 INFO] [1] set waiting to mount = 0
[SERVICE: 0x87C,10:16:02 INFO] [1] input #4 from src #0
[SERVICE: 0x870,10:16:02 INFO] [1] input #4
[SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\.\H:
[SERVICE: 0x87C,10:16:02 INFO] type 0x7 drive 0x1 partition 0x3
[SERVICE: 0x87C,10:16:02 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 1
[SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x87C,10:16:02 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\.\G:
[SERVICE: 0x87C,10:16:02 INFO] type 0x7 drive 0x1 partition 0x2
[SERVICE: 0x87C,10:16:02 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 1
[SERVICE: 0x87C,10:16:03 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x87C,10:16:03 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x87C,10:16:03 INFO] looking up device # for \\.\F:
[SERVICE: 0x87C,10:16:03 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0x87C,10:16:03 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0x870,10:16:03 INFO] [MACHINE 1 INPUT #4] - (HDW) Volume Mount
[SERVICE: 0x870,10:16:03 INFO] [MACHINE 1 TRANSITION] - {Connected} ==> {Mounted}
[SERVICE: 0xD40,10:16:03 INFO] <0x4> Got Serial #
[SERVICE: 0x87C,10:16:03 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x87C,10:16:03 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x87C,10:16:03 INFO] looking up device # for \\.\E:
[SERVICE: 0x87C,10:16:03 INFO] type 0x7 drive 0x1 partition 0x1
[SERVICE: 0x87C,10:16:03 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 1
[SERVICE: 0x870,10:16:03 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x870,10:16:03 INFO] [MACHINE 1 ACTIONS] - {Mounted}
[SERVICE: 0x870,10:16:03 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x870,10:16:03 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0xF74,10:16:03 INFO] [1] Progress state is 2, Waiting to disconnect = 0
[SERVICE: 0xAD8,10:16:03 INFO] Mounted
[SERVICE: 0xAD8,10:16:03 INFO] [1] already mounted!
[SERVICE: 0x87C,10:16:03 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x87C,10:16:03 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x87C,10:16:03 INFO] looking up device # for \\.\D:
[SERVICE: 0x87C,10:16:03 INFO] type 0x7 drive 0x0 partition 0x3
[SERVICE: 0x87C,10:16:03 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0x870,10:16:03 ERROR] Did not find first letter of stage
[SERVICE: 0x870,10:16:03 INFO] got HotPlugState 0
[SERVICE: 0x870,10:16:03 INFO] [1] OS says filesystem is FAT32
[SERVICE: 0x870,10:16:03 INFO] File does not exist!
[SERVICE: 0x870,10:16:03 INFO] [1] iTunes Preference file does not exist!
[SERVICE: 0x870,10:16:03 INFO] [1] ===== iPod Nano =====
[SERVICE: 0x870,10:16:03 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x87C,10:16:03 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x87C,10:16:03 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x87C,10:16:03 INFO] [VolumeArrive] mask = 0x100
[SERVICE: 0x87C,10:16:03 INFO] looking up device # for \\.\I:
[SERVICE: 0x87C,10:16:03 INFO] type 0x7 drive 0x2 partition 0x1
[SERVICE: 0x87C,10:16:03 INFO] iTunes device #2 found with drive letter I, mask 0x100
[SERVICE: 0x87C,10:16:03 INFO] [1] set waiting to mount = 0
[SERVICE: 0x87C,10:16:03 INFO] [1] input #5 from src #0
[SERVICE: 0x878,10:16:03 INFO] [First Connect] Creating mount event for device 1
[SERVICE: 0x878,10:16:03 INFO] [VolumeArrive] mask = 0x1FC
[SERVICE: 0x878,10:16:03 INFO] looking up device # for \\.\I:
[SERVICE: 0x878,10:16:03 INFO] type 0x7 drive 0x2 partition 0x1
[SERVICE: 0x878,10:16:03 INFO] iTunes device #2 found with drive letter I, mask 0x100
[SERVICE: 0x870,10:16:03 INFO] 10:16:3, year 2006, day of yr. 348, GMT offset 0 isDST 0
[SERVICE: 0x878,10:16:03 INFO] [1] set waiting to mount = 0
[SERVICE: 0x878,10:16:03 INFO] [1] input #6 from src #0
[SERVICE: 0x878,10:16:03 INFO] looking up device # for \\.\H:
[SERVICE: 0x878,10:16:03 INFO] type 0x7 drive 0x1 partition 0x3
[SERVICE: 0x878,10:16:03 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 1
[SERVICE: 0x870,10:16:03 INFO] [1] progress is now 0
[SERVICE: 0x87C,10:16:03 INFO] [DevNodesChanged]
[SERVICE: 0x87C,10:16:03 INFO] [1] input #7 from src #0
[SERVICE: 0x878,10:16:03 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x878,10:16:03 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x878,10:16:03 INFO] looking up device # for \\.\G:
[SERVICE: 0x878,10:16:03 INFO] type 0x7 drive 0x1 partition 0x2
[SERVICE: 0x878,10:16:03 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 1
[SERVICE: 0x878,10:16:03 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x878,10:16:03 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x878,10:16:03 INFO] looking up device # for \\.\F:
[SERVICE: 0x878,10:16:03 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0x878,10:16:03 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0x878,10:16:03 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x878,10:16:03 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x878,10:16:03 INFO] looking up device # for \\.\E:
[SERVICE: 0x878,10:16:03 INFO] type 0x7 drive 0x1 partition 0x1
[SERVICE: 0x878,10:16:03 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 1
[SERVICE: 0x878,10:16:03 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x878,10:16:03 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x878,10:16:03 INFO] looking up device # for \\.\D:
[SERVICE: 0x878,10:16:03 INFO] type 0x7 drive 0x0 partition 0x3
[SERVICE: 0x878,10:16:03 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0x878,10:16:04 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x878,10:16:04 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x870,10:16:05 INFO] [1] *** MOUNTED - Sending event out, device session 0.
[SERVICE: 0x870,10:16:05 INFO] [1] Auto-launch iTunes ENABLED
[SERVICE: 0x870,10:16:05 INFO] iTunes located at 'C:\Program Files\iTunes\iTunes.exe'
[SERVICE: 0xAD8,10:16:05 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0x870,10:16:05 INFO] [1] input #5
[SERVICE: 0x86C,10:16:05 INFO] [1] input #6
[SERVICE: 0x874,10:16:05 INFO] [1] input #7
[SERVICE: 0x870,10:16:05 INFO] [MACHINE 1 INPUT #5] - (HDW) Volume Mount
[SERVICE: 0x870,10:16:05 INFO] ** CItunesDevice::HandleHardwareInput()
[SERVICE: 0x86C,10:16:05 INFO] [MACHINE 1 INPUT #6] - (HDW) Volume Mount
[SERVICE: 0x86C,10:16:05 INFO] ** CItunesDevice::HandleHardwareInput()
[SERVICE: 0x874,10:16:05 INFO] [MACHINE 1 INPUT #7] - (HDW) CheckDevNode
[SERVICE: 0x874,10:16:05 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x844,10:16:05 INFO] iTunes already running in current session.
[SERVICE: 0xD40,10:16:05 INFO] <0x4> GetFormatType() returned unknown format 0
[SERVICE: 0xF74,10:16:05 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xF74,10:16:05 INFO] Mounted
[SERVICE: 0xF74,10:16:05 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xF74,10:16:05 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x858,10:16:05 INFO] <0x4> COM request for device 1 drive letter - I
[SERVICE: 0xF74,10:16:05 INFO] Mounted
[SERVICE: 0xF74,10:16:05 INFO] Device 0 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xF74,10:16:05 INFO] Device 0 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xF74,10:16:05 INFO] File does not exist!
[SERVICE: 0xF74,10:16:05 INFO] [1] CreateFileW error 0x3
[SERVICE: 0xF74,10:16:05 INFO] [1] WriteNewPrefs FAILED!
[SERVICE: 0xF74,10:16:05 INFO] [1] ReadDevicePreferences() failed!
[SERVICE: 0x858,10:56:59 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x858,10:56:59 INFO] Mounted
[SERVICE: 0x858,10:56:59 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0x858,10:56:59 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xCFC,10:56:59 INFO] Mounted
[SERVICE: 0xCFC,10:56:59 INFO] [1] already mounted!
[SERVICE: 0xCFC,10:56:59 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0x858,10:56:59 INFO] Mounted
[SERVICE: 0x858,10:56:59 INFO] Device 0 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0x858,10:56:59 INFO] Device 0 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x858,10:56:59 INFO] File does not exist!
[SERVICE: 0x858,10:56:59 INFO] [1] CreateFileW error 0x3
[SERVICE: 0x858,10:56:59 INFO] [1] WriteNewPrefs FAILED!
[SERVICE: 0x858,10:56:59 INFO] [1] ReadDevicePreferences() failed!
[SERVICE: 0xD68,10:56:59 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xD68,10:56:59 INFO] Mounted
[SERVICE: 0xD68,10:56:59 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xD68,10:56:59 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
I think a more comprehensive format might solve the problem. Anyone with any ideas.see if this helps
http://docs.info.apple.com/article.html?artnum=93716 -
I want to sync my ipod to a different computer, but it won't take my password. I reset my password and it still will not take it.
What will not take your password?
What password?
Please explain your issue -
Album uploaded to Itunes match, plays on computer but won't play on ipod, no cloud symbol next to songs. Press play on 1 track and it skips through the album without playing. I've tried deleting the album from PC and downloading again from match and even after syncing the album won't play on the ipod
iPod touch, iOS 6.1I've just connected the ipod to my computer and checked the music on the iPod. The album that I am having trouble with shows an exclamation symbol next to it. I've tried deleting the album from iTunes and re downloading it then syncing but it doesn't appear to affect the information shown the iPod. The album neither deletes nor updates.
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Connecting more than one ipod to one mac computer
Can anyone please advise me on how I can connect more than one ipod to just the one mac computer. I need to set up 3 ipods to work on the one mac computer but each with there own itunes library. thanks
When the iPods belong to two users, there are a couple of recommended methods for using more than one iPod on a single computer. Method one is to have individual Mac or Windows user accounts which by definition would give you completely separate libraries. Each account has it's own iTunes folder, Library and iTunes Music folder and you load it with CDs etc just as you did with your original one. Each iPod can be set to update however the owner chooses, sync all, manual or sync specific playlists.
Method two is to set your preferences so that either one or both iPods get updated with only certain playlists within one library. Have a look at this article and see what you think and go for whichever you feel suits your needs best: How To Use Multiple iPods with One Computer
Another option when using a single library is to set one or both of the iPods to manual update: Managing content manually on iPod
Choosing the update option "automatically update selected playlists only" (called Sync Music - Selected playlists in iTunes 7) allows you to create a playlist specifically for each iPod and drag the tracks you want into it. If you tire of the list and want to change it, you just add or remove the songs you don't want. The ones you take out out remain in the library to be used by the other iPod. Make your playlist a Smart playlist and limit the size to just below the advertised capacity of your iPod ( for example, around 3700MB for a 4GB or 1800MB for a 2GB Mini or Nano). You can read more about playlists at these links:
iTunes: Creating playlists of your favorite songs
How to create a Smart Playlist with iTunes -
I downloaded a song from i-tunes. It plays on my computer, but won't play on my i-phone. Any suggestions on how to fix this? Or how can I re-download the song without getting charged a second time. I could not find an option to "report a problem".
I could not find an option to "report a problem".
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.) -
I reinstalled my computer's operating system. How do I transfer music from my Ipod to my music library? It transfered some, but not all my music. I authorized the computer, but it did not help.
The sync is one way - computer to ipod. The only exception is itunes purchases.
The ipod is not a backup device.
You need to copy everything back using your backup copy. -
Yet Another Faulty iPod Classic - Connects to "computer" but not iTunes
In Oct 2009, I purchased 160GB Classic and is now out of warranty so unable to replace, and i am not too keen on buying another one (NZD $470 RRP).
It had been working as per normal until Dec 2010 when I tried to sync the iPod on newly updated iTunes (10.1) then it started to freeze during sync and now, it doesn't sync any longer. It is howing as "connected" on the iPod and in "My Computer", but doesn't show up in iTunes at all.
iTunes also freezes (doesn't work whatsoever) while my iPod is plugged in to my computer. I have tried everything that the "Apple" help sites suggest (the 5 "R's", formatting, disk mode etc) you name it, but to no avail.
Trying to fix this problem is becoming frustrating and time consuming. My wifes iPhone 4 works perfectly so I know it's not the computer or iTunes itself. As I (had) trust in Apple products, I would expect this to last for more than 15 months.
I have no idea how this all came to be, and would just like it to work as normal again. What a way for Apple to earn its' "money"...
PLEASE, if ANYONE can help here, it would be very much appreciated.I purchased 4 x iPod Classic 160gb units between July 2008 and March 2009 (and a 120gb Classic with which we have not had a problem). One unit worked for one day and had to be returned and was replaced with a new unit. The other three all failed within the 12 month warranty period and were replaced by Apple. Of the four replacements, three have now failed about 15 months after they were replaced. Of course the units are outside warranty (in particular due to Apple only offering the greater of 3 months warranty or the remainder of the original warranty). The units haven’t been subjected to any forceful knocks and as demonstrated by the lack of physical marks on the units.
To have 7 out of 8 units fail in this timeframe is in my opinion indicative of a fundamental flaw in the build quality or design of the units. After putting my case to Apple Australia I finally received a reply confirming that the units were out of warranty and nothing could/would be done - but they did offer a "thank you gift" of a credit of up to $125 at the Apple Store if I spent at least $425.
I replied that this wasn’t satisfactory but took up the credit whilst it was offered to at least get some discount off a new 160gb Classic (more reliable I am led to believe!). I am now out of pocket over $770 with replacement three units and still have one remaining unit that could die at any time.
Apple is no longer replying to my emails. If anyone with similar experiences would like to join together to put pressure on Apple to make good, or pursue other actions via consumer affairs, please reply on this forum. -
my final cut is running extremely slow after having for 6 months. I use external hard drives and save nothing on my computer. it takes a long time to render now. do you think something is wrong with computer. took it to mac store but they fail to help me. I have a 13 inch mac book pro 10.6.8 8gb 2.3 gfz intel core i5
What did Apple tell you about what they did (or did not) find here?
See if working on the main disk is any faster.
USB2 is glacial, as I/O interconnects go. And USB2 disks have been known to fail, or sometimes to drop back to USB1 speeds, too. FireWire 800 is substantially faster than USB2, but still not as fast as the internal drive connections can provide.
Put another way, start varying your configuration, and see which configuration changes (still) have the problem, and which don't. -
I tried to transfer purchases from my iPod to a new computer, but for some of the songs it asks for a different Apple ID and password than mine. Ideas?
You definitely need to resurrect the old password associated with the Apple ID you used to purchase the music.
Go here: https://iforgot.apple.com
An email will be sent to the email address associated with that account with instructions regarding resetting that Apple ID's password.
If you no longer have access to that email, the resolution to this problem becomes considerably more difficult. In that event you would need to contact iTunes Support and explain your dilemma. -
My itouch was recognized by the computer but dosen't sync with itunes. Is there any solution to fix it? Thanks
What operating system does your computer have?
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I had my ipod registered on a computer but that computer died and I got a new one and it wont let me sync my ipod onto itunes...what do I do?
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
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