Ipod Rental Movie Problem

I was downloading a movie *note:at the time the movie was 3.4 gb i only had 2.78 gb* and the movie was processing and it was processing for atleast 20 minuetes when i decied to go to video and take a look i pressed the icon that shows you how much is left on the download and the whole thing just shut down Now when i oress it it says its rented but not downloaded so i go to the itunes store and downloads but its not there and when i go to the movie it says watch and takes me to the video now i deleted space for the movie because now i have 3.9 gb left in my ipod so i have room for the movie now BUT I NEED HELP PLZ RESPOND

Delete/free up space on your iPod and then contact iTunes and request a free redownload/reset rental time
How to report/refund an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase

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HT1657 Rental Movie problem

I downloaded a rental movie to my PC and then attempted to transfer it to my ipod, it disappeared from my PC but never arrived on my ipod. I checked the video app but nothing there.

Hello Thinkingzen,
I would suggest contacting the iTunes Store support directly if you were not able to watch the film.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase'
http://support.apple.com/kb/ht1933
All the very best,
Sterling

Rental movie problem

I rented a movie for my i pad through i tunes but at the beginning the download was interrupted. if i go to re install it itunes says that I already purchased it. I still do not have it on my I pad. What should I try next?

You onlt get one download. Contact support if you can't get the movie to play.

I Transcoded Movie Daredevil to Ipod With no problem

I Transcoded Movie Daredevil to Ipod With no problem.It plays back wonderfully,,the sound is blazing!!I used DVD Dycrypter,than I used Videora iPod converter..I had no problems at all it was ver simple..and trust me I make everything complicating.:)http://www.videora.com/en-us/

cool, now go out and get yourself a better movie :P

Is there a fix for watching rental movies from itunes on my ipod touch 5th gen?

is there a fix for watching rental movies from itunes on my ipod touch 5th gen?

Huh?
What is broken?
Please explain.

I download a rental movie and don't want to finish the downloading but I Use the report a problem link in your account history...but i didn't get any answer from Apple

I download a rental movie and don't want to finish the downloading but I Use the report a problem link in your account history...but i didn't get any answer from Apple

The posted did what this said:
How to report an issue with Your iTunes Store purchase
The link includes the statement:
"The iTunes Store's Customer Support team will contact you as soon as possible, typically within 24 hours."
Applelover1 wrote:
Usually Apple won't respond, instead they will just fix the problem you have suggested if it is a problem that persists in other user's computers. What problem did you report? Did you ask for them to respond?

TS3297 I have a problem with a rental movie

I rented a movie, I paid, it was approved. While it was downloading, I pressed play and the movie started playing even when the download wasn't finished. Now it's telling me that my rented movie is expired and the rented movie cannot download anymore. Now I just paid for nothing and I cannot watch my rental movie, what should I do? Plus, I can only call iTunes Store at 8:00 am ... I need help ASAP! Thanks.

the iTunes support guys can be reached by email too. check out the link below
https://getsupport.apple.com/ServiceOptionAction.action

Rental movies disappear

Version:1.0StartHTML:0000000149EndHTML:0000002904StartFragment:0000000199EndFrag ment:0000002870StartSelection:0000000199EndSelection:0000002870I just synced my phone again and BAM! Three of my rented movies just got wiped out AGAIN! (This is the second time since Apple restored the purchases for me)
And I never once tried to play them.
What is going on? I can’t seem to trust iTunes or my phone to hold onto rentals at all...
Cowboys and Aliens...gone.
Cedar Rapids...gone.
Super 8...gone..again.
Yet “Brainstorm” remains on my iPhone. It too is a rental but it never left ...yet.
And so I took a look back in my accounts to see what movies I haven’t watched:
The Wedding Crashers...gone.
The Women...gone.
Thor...gone.
Yikes! I forgot I even rented those.
Here’s two rental movies I gave up on entirely after they self-deleted, Apple restored the purchase and they deleted again:
Horrible Bosses...gone....restored by Apple ....gone again...
Your Highness...gone....restored by Apple ....gone again...
I’m afraid that I just can’t trust my iTunes not to delete the movies. So I can’t rent from the iTunes store.
I’m better off renting the movies at my local store and then ripping them to my phone. Not ideal but it gives me two advantages - a cheap rental and I can watch the movie over a longer period of time (often I get about 20mins a day to chip away at a movie so 2 days doesn't work well for me and seems a pretty silly time limit given I don't have to 'return' a physical disc)
It’s not like I don’t know how to use my phone.
I read every Mac article, magazine, and website devoted to Mac and iOS products there is.
People bug ME all the time to fix their iPhone, iPod or Mac.
This is very frustrating.

I have had the same problem crop up multiple times in the past two months including most recently watching the same thing happen on my daughter's iTouch. My best guess is a loss of at least 4 rentals for me. She rented 3 movies yesterday (12/26) and I literally watched as 2 of 3 movies just evaporated from her rental que without a trace on both iTunes and her iTouch during the sync process this morning (12/27). The movies were there, not watched and just disappeared.
I called Apple support when the problem first happened to me around the end of November. Apple support could not find the problem, had no solution other than suggesting contacting iTunes for a refund. iTunes support was good with providing follow-up in 48 hours and credit for the movies that disappeared. However, the movies continue to disappear for no apparent reason.
The desire is to have a solution that allows the device to function as intended when watching rented movies on the iTouch.

Where would any downloaded rental movies be downloaded to on my iPad? Just spent over $40 in data top ups and nearly two days trying to a. Download a purchased movie and b. find the movie on my iPad.

I bought this iPad (think it is an iPad 2 not actually sure, a about a few months ago. Yesterday I decided to go on iTunes store and purchase a rental movie which cost approx $6 NZD. After about 2 hours I ran out of data and the movie hadn't even downloaded halfway so I purchased more data thinking another Gb would do. Then i got a message from itunes that my ipad didnt have enough storage so i went into settings and dleeted apps and docs (apparently also deleted from icloud too) to make room for the movie. Now after purchasing another 7GB of data at over three times the cost of the rented movie it finally finished downloading and I had enough space on my iPad. But now I can't find the actual movie...I go to iTunes to purchases and view movies , to downloads and searched the title of the movie...I can see an icon of it and it is in a separate place from other purchases but it says downloaded in faded lettering. Where is it? Why have I just wastednearlyb$50 just tying to download and watch one measly movie! It is obviously some secret formula or thing I've missed...it shouldn't be so hard! The day before this I successfully downloaded a song I purchased and can listen to with no probs. do I need another app to store downloaded movies or something?

But now I can't find the actual movie...I go to iTunes to purchases and view movies , to downloads and searched the title of the movie...I can see an icon of it and it is in a separate place from other purchases but it says downloaded in faded lettering. Where is it?
If you can't find the movie you downloaded on your iPad, iPhone or iPod Touch, check inside your Videos App

Purchased movie from Itunes wont sync with Iphone but rental movie will????

I purchased a movie from Itunes and it shows up in my library movies but it wont sync with my iphone. Before I bought the movie i rented a movie to make sure it works and I liked the format so I know that it can auto sync with the iphone. In they Sync section of Itunes under videos it only has 2 headings. Rental movies and TV shows. There is no option for Movies at all so it does not even come up to transfer it over to the phone like with the rental.
I have solved the problem temporarily but would love help on a proper fix. If I check the box manual merge music and videos on the summary page I can get the movie over by dragging it from the library and dropping it into the phone but it still does not show up under the video tab but is on the phone. This then deletes all my music and I have to manually sync that as well.
HELP!!!!!!!!!!!!!! I am using a mac book with an iphone and a move in Itunes that I actually paid for - from itunes. I just cant figure it!
Natalie

I think the layout in sync could be improved for movies perhaps putting Purchased Movies right after Rental Movies. When I am on that tab, Rental Movies (I have none and it tells me so) and then TV shows are visible on the screen with lots of blank space under. I had to scroll down to find the movie sync option (which may seem pretty obvious - but with all the white space after TV shows, I didn't notice that the scroll bar had room to scroll further). Yes, I feel a little stupid (and grateful to you for making the solution so obvious), but I do think the tab layout contributed to my ineptness.

HT1551 I ordered a rental movie on my computer and want to watch it on my 1st generation apple TV and it is not showing up there...any suggestions?

I ordered a rental movie on my computer and want to watch it on my 1st generation apple TV and it is not showing up there...any suggestions?

I had same problem last night with a movie rental not showing up under the 'Rented' tab in iTunes/Movies on my iMac: as I had no other rentals, there was no 'Rented' tab at all.
In iTunes 11, the Downloads icon only appears next to the Search bar while there is an active download. Once any downloads are finished, the icon disappears. I had no icon so I had to assume the downloading had finished (in the previous UI you could check download progress even after they had finished).
My movie rental did, however, show up under 'Rented Movies' under the 'Movies' tab in iTunes/Devices/(select any i/device) so I knew it was somewhere in my iTunes. Yet, we couldn't access it via Apple TV.
I fiddle around for a bit, restarting iTunes, restarting the iMac, to no avail. Then I did a little housekeeping and moved a different movie I'd imported awhile ago, from the 'Home Videos' tab under iTunes/Movies. Under File/Get Info, the 'Media Kind' was incorrectly set to 'Home Video' so I changed it to 'Movie'. Thus the file was moved over into the Movies tab. Hey Presto! The Rented tab suddenly showed up, and there was my rented movie!
This is the second time a movie rental did not show up after downloading. Unfortunately my husband initiated the download so we figured he must've messed up somehow as he's not as familiar with iTunes as me. Hence we opted to download the movie under a different iTunes account, which worked the second time with no problem. Needless to say the invoice for the original download had no problem in finding us, hence we were effectively being charged twice for the same movie! We have to contact apple support (such a hassle) but hopefully they will understand the issue (that's the difficult bit) and they are usually good at refunding when they finally accept the customer is genuine in their claim.
In case anyone is tempted to critique my method, we download rentals through iTune on our computer as we had too many problems trying to rent via Apple TV. Often the movie was not available to watch for many hours after it was rented, even though we'd start 'download' halfway through the day and sit down at night to watch it! We have also had problems with movies that kept stopping during viewing because it wasn't streaming fast enough. We'd give some time and come back to viewing, only to encounter the same. One time we gave gave up and tried again the next evening, only to find the movie expired. There is meant to be 48 hours after you've started viewing to resume watching a movie. Apple's only response to this was to advise we needed a broadband internet connection to stream the movie - this was despite me already telling them we have broadband.
Anyway, I hope this helps anyone experiencing similar issues with movie downloads.

TS1424 Just downloaded a rental movie to my mac in SD... chose watch later ...15 min later....cannot find anywhere on this computer itunes says all available downloads have been downloaded why is this so @#$%%^ difficult!

just downloaded a rental movie and can't locate it anywhere in itunes downloads never use to be this hard not reallu worth it but would still like to watch my movie.My account info says all purchases have been downloaded.. hmmm wbere is my movie?

This is bad - I have an Apple automated response that they got my report on 12/6, 12/10 and 12/14, and I haven't heard anything from them since the 6th when I got one reply that told me to do things I tried before reporting the problem. Between the 6th and 10th I replied to their response 4 times and they ignored me, forcing me to report a problem with two more items that wont download but getting no response.
How do they get away with this kind of behavior, especially for someone with FIVE Core 2 Duo macs and thousands of dollars of of iTunes store purchases? I'm getting really ******.

Some video podcasts won't sync after using iPod to move music to new comput

Hi -
I used my iPod to move my music (and podcasts) to a new computer (from a PC laptop to a Mac Pro). Now when I try to resync it (on either computer) some video podcasts are not synched from iTunes to the iPod. In some cases, all podcasts from the same subscription fail to sync; in other cases, some podcasts synch and others from the same subscription don't. All of the podcasts that fail to synch are video podcasts.

yeah i'm having the exact same problem so thought i'd up this rather than start a new thread. for me, one particular video subscription won't sync at all, and another is fine apart from three videos. particularly annoying as it took an absolute age to actually download them, and now they won't sync.
anyone got any bright ideas?

ITunes 10 rental movie error 8008

In iTunes 10, I try to download rental movie Judas Kiss. It stops at 200,1 MB with error 8008. Already deleted a temp file. Any idea?
Cheers,
Naat

To: b noir
Reporting:
I deleted the Downloads folder (within the Music Folder) it did have a very small partially downloaded file for the movie. I opened iTunes and selected Check for Available Downloads – it began the download showing approx. 17-minutes time remaining — then the time remaining in the window quickly reduced to 3 minutes and then stopped. Exactly what has happened every time I have tried. I think the file is corrupted (as one of the message windows suggests is possible). I also tried to download from another of our computers and the same thing happened.
I have spoken with Apple and they have also been in touch via email. I answered all their questions and responded quickly but here in Seattle, WA USA we do have a snow storm today though my broadband connection remains steady and fast — but it is now 7:30 PM so any chance of resolving this issue and settling down to enjoy The Ides of March tonight is probably out. Ironic movie title for a problem download.
I am now downloading Moenyball (Brad Pitt) and so far it IS downloading properly. I decided to take another $3.99 risk to see if it was my computer or connection or Apple's iTunes movie file for the other film. I have my answer!
Thanks for playing… I really do appreciate your help.

Rental movie gone | USB/WLAN conflict?

Hi there,
I recently bought some rental movies via the iTunes store, downloading them to into my MacBook's iTunes.
Then I transferred these movies to my iPad, using the USB-iPad-sync. This worked all fine.
Some very few days later, I configured my iPad to be synced via WLAN, and did so. After WLAN syncing, the movies were gone without any trace.
I bought them again (and was charged again), and transferred them to the iPad once again. All seemed to be fine.
When I synced the iPad via cable again now, the movies were gone again.
Obviously there seem to be some conflict trouble when syncing the iPad sometimes via WLAN, sometimes via USB, which causes rental movies to vanish into nothing. This would only be a minor problem, if you could just simply download them again (expecting the iTunes store of course automatically to know that you bought them just recently and hadn't yet started watching them). But instead, you are being carged once more for each try.
Any idea how to handle this?

I sent said router back to amazon for a refund and got a Medion router modem which works fine instead.

Ipod Rental Movie Problem

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