Ipod repair from the apple store.

I have a ipod touch 4th g and my screen crack and i have a warranty will that cover it

If the screen cracked due to you dropping or impacting it, that will not be covered under warranty. The warranty covers factory defects only.
Regards.

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Can my IPhone4 be repaired in the Apple store even if i didn't buy it from there?

Hi. I was just wondering but does anyone know that if I didnt buy my IPhone4 from the Apple store could i still get it repaired for free? As I havent had it a year yet. If not, Could i still pay for it to get it repaired? How much are costs of damage? The charging port doesn't work on my phone at all and it hasnt been charged for over a week. I need a lot of help as im not very good with phones. All answers will be welcome. Thanks!

If it is not under warranty, then you can purchase an out of warranty replacement.
The cost would depend upon the country.
http://www.apple.com/support/service/
All iphones have a one year warranty.

Hey the metallic part of the earpods that goes into my ipod touch broke into the device. Can i get a replacement from the apple store if i still have the box?

Hey the metallic part of the earpods that goes into my ipod touch broke into my ipod touch. Can i get a replacement from the apple store if i still have the box?

If within the warranty period and not abused, Apple will exchange them at no cost.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I have iPod apps (from the App Store) like ABC player, NBC player and Facebook. Can I view these via Apple TV on my tv?

I have iPod apps (from the App Store) like ABC player, NBC player and Facebook. Can I view these via Apple TV on my tv?

This is app dependend. From each app, look for the AirPlay icon (square with the triangle). You may see it or not or you may also see only an audio icon (like probably for ABC and NBC) as some app prevent video AirPlay.
For Facebook, the anwer is no. In order for it to work, you need AirPlay mirroring which isn't supported on iPod.

I'm visiting new York(USA) for work on Sunday, just wanted to know if i can buy an un locked iphone from the apple store or not, since i'm not a resident, to the record we don't have an apple store at my country

I'm visiting new York(USA) for work on Sunday, just wanted to know if i can buy an un locked iphone from the apple store or not, since i'm not a resident, to the record we don't have an apple store at my country.

You can buy an unlocked iPhone at any of the 5 Apple stores in NYC. All are open on Sunday. Note a couple of things, however:
US iPhone 5's will work on 3G in the rest of the world, but not on LTE because the US phones use different channels than other countries
Be sure you say "unlocked", not "no contract"
If it breaks it must be returned to a US store for repair, and if shipped to Apple it must be from and to a US address

Hi please help.virus iPad? I have a iPad 2 , not jail broken, just 2 months old fresh from the apple store. Recently I have been directed to **** sites or a fake bad oink **** application, t

Re: Mail virus and Trojan issues
21-Jan-2013 14:58 (in response to Memoire)
Hi please help.
I have a iPad 2 , not jail broken, just 2 months old fresh from the apple store. Recently I have been directed to **** sites or a fake bad oink **** application, through various applications. From google chrome app, the photon app and safari.
I always delete cookies and cache on exit. I use photon and puffin to watch flash player videos on tv series site with links such as put locker. I heard that there is no virus for the iPad but Trojans do exist.
Pleae help, at first this was just happening with photon app now in 3 different apps, and it is directing me always to the same **** site. I don't watch **** so it's. it from cookies or whatever and my iPad has been randomly turning off and also the videos are working really badly now. Also there is a message red alert staying untrusted site and hacker may be intercepting your device. What is going on? Please help
Is their a new redirecting Trojan or virus for iPad 2. ? If yes how can I remove it and will it cause permanent damage to my device? How could I have got this virus and in 3 apps. I'm also,worried as I use my iPad to buy things online etc with my credit card. What shall I do?.. Do I restore my device? How do I do that as I cannot connect to iTunes as I do not have a computer, just my iPad. Any help appreciated thanks.

AlaskanElizabeth wrote:
Happily- perhaps the most legit tech site on the Internet- cnet:
http://news.cnet.com/8301-1009_3-57506159-83/apples-ios-and-android-are-new-favo rite-malware-victims/
They broke a story on sept 4, 2012 titled "apple's iOS, the new favorite malware victims"
Despite the dramatic title of the article, the only mention of iOS in the body was this:
Even though malware is increasing in iOS, it still remains relatively low compared with other operating systems.
And, it provides no examples or other documentation. And, unlike you, I don't consider CNET "the most legit tech site on the internet". I find them to be generally biased in their reiviews and heavily influenced by advertisers.
http://www.forbes.com/sites/timworstall/2012/06/26/yes-apples-machines-really-ca n-get-viruses
The Forbes article descibes issues with the Mac OS, of which there always have been some, though certainly far fewer than there have been on the Windows platform. It goes on to speculate :
All those iPads, iPods and iPhones? Is this going to be a juicy enough target for the virus and trojan writers to at least attempt to attack, even given the difficulty of doing so?
Again, the Forbes article doesn't mention any current viruses, trojans or malware that exist which will affect an unjailbroken iOS device.
http://www.huffingtonpost.com/2012/05/15/iphone-malware-kaspersky_n_1515074.html
And, the HuffPo article quotes Grebennikov thusly:
"Our experience tells us that in the near future, perhaps in a year or so, we will see the first malware targeting iOS," Nikolai Grebennikov, Kaspersky's chief technology officer, told Computing.
Again, even Kaspersky doesn't say such things exist now, merely that they might.
Speculation about what might happen in the future or articles focusing on the Mac OS or Android are not terribly relevant. So, if you do have any other citiations, preferably from a source that doesn't derive most of is revenue from the companies it reviews, that document a virus or trojan that affects an unjailbroken iOS device, I would be interested. I have not been able to find any. I thought, perhaps, as a professional, you might know of some.
Thank you.

Are there advantages to buying from the Apple Store v authorised reseller?

I am planning on buying a new Macbook Pro as an upgrade from my macbook. I bought my last 2 Apple computers from my local Apple Premium reseller and have been happy with their service but I was thinking of taking a trip up to London to the Regent Street Apple Store just to take a look. Is there any advantage to buying direct from Apple, either online or in the Store, over buying from a reseller. Is the aftersales service any better if anything goes wrong?

No big differences, overall. Warranty coverage is the same. Return policy for DOA machines may differ (Apple will give you a brand new one, resellers may try to repair it). Apple Store stock tends to be fresher than most resellers (i.e. an MBP from the Apple Store is more lkely to have Leopard pre-installed, vs. a "drop-in" upgrade DVD).
Hope this helps...

I have a second generation I Pod touch. How do I know which games I can download from the Apple Store?

I have a second generation I Pod touch. How do I know which games I can download from the Apple Store?

Hello, Suzanne.
Thank you for visiting Apple Support Communities.
Unfortunately there isn't a list available at this time for applications that are specific for your iOS/Software version. However, once you know which iOS/Software version you have installed, you can browser various applications and look for ones that meet your system requirements. I have included a screenshot below on how to look for this information.
iPhone, iPad, iPod: How to find the software version
http://support.apple.com/kb/ht2188
Cheers,
Jason H.

Downloading from the apple store. invalid address?

I am trying to download some games from the Apple store but everytime I click on Apple Store it says "To continue I need to upgrad to the lastest versions of IOS and the Apple Store app. So I click upgrade. Then it says Cannot open page : "Safari cannot open the page because the address is invalid." What can I do to correct this?

If you are downoading/purchasing the the apps on the iPod you have to update the iPod if you iPod can be updated
To update
The Settings>General>Software Update comes with iOS 5 and later.
Connect the iPod to your computer and update via iTunes as far as your iPod model allows
iOS: How to update your iPhone, iPad, or iPod touch
A 1G iPod can go to iOS 2.2 via iTunes and iOS 3.1.3 via
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage
- A 2G to 4.2.1. Requires iTunes version 10 or higher. If a Mac it requires OSX 10.5.8 or later.
- A 3G to 5.1.1 Requires iTunes version 10.5 or later
- A 4G to 6.1.6 Requires iTunes version 10.7 or later. For a Mac, that requires a Mac with OSX 10.6.8 or later
- A 5G to iOS 7.1. Requires iTunes 11.1 or later if you update via iTunes
Identifying iPod models

If I let the guy from the apple store set up my iPad on their store computer will it still synch with my home computer

If let the guy from the apple store set my iPad on thei computer in the store
Will the iPad still synch with my home computer

You will be ok if you do this. When you get home with the iPad - do not sync until you transfer purchases if you download apps and music on the iPad before you get home and sync to your computer.
Launch iTunes on your computer and go the menu at the top - iTunes>Preferences>Devices> and check the box at the bottom of the window that says Prevent iPods, iPhones, iPads from syncing automatically. Then quit iTunes.
Connect your iPad to your computer and launch iTunes if it does not open on its own. Right click on the iPad name or music that you downloaded into your iTunes library. While you are still in iTunes you can then select the music, photos or whatever other content that you want to put on the iPad in all of the different tabs in the iTunes window at the top. Make sure you check the appropriate headings in the various tabs - such as "Sync Music" - then select the playlists or albums that you want to sync and then you can sync.

I recently purchased an Apple TV box & the App for Apple TV from the Apple store. Now how do I get it to work? I am a card-carrying technological imbecile.

I recently purchased an Apple TV box & the App for Apple TV from the Apple store. Now how do I get it to work? I am a card-carrying technological imbecile.

If I'm understanding correctly, you have an Apple TV 2 (the small, black box version of the Apple TV), and downloaded the Remote App from the iTunes Store for your iPod Touch/iPhone/iPad, correct? If so...
For the AppleTV setup, hook it up to your television and, if applicable, your Surround Sound system. To do this, you'll use an HDMI cable (not included, available here) to hook the AppleTV to your Television. The cable only fits one way, and should slide effortlessly into place. If, and only if, you intend to use your surround sound system with the AppleTV, you will also need what's called a TOSLINK Optical Cable (also not included, available here). This cable goes from the AppleTV to a port labelled Optical In or Digital In on the back of your surround receiver (consult the manual that came with your surround sound system for additonal help).
From here on, we'll focus on hooking up the AppleTV, then how to setup the Remote App from Apple on your iOS device.
The AppleTV needs a network connection in order to function correctly. A wired connection is recommended, but Wi-Fi is built-in to the AppleTV if a wired connection isn't available. With the AppleTV plugged into your television, follow the on-screen instructions for setup. To connect the AppleTV to your Wi-Fi network, you'll need to know the name of the network you want to connect to, as well as any password needed to connect to it. When the AppleTV has a network connection, it'll load the latest selection of TV Shows, Movies and Music for display on the main menu - that's the easiest way to tell everything's working.
For the Remote App, all you need to do is download the free application to a compatible iOS device (Any iOS device running iOS 3.1.2 or higher). Once downloaded, go to the computer hosting your iTunes library, and turn on Home Sharing. Finally, start the Remote App on your iOS device (be it iPhone, iPad, or iPod Touch), login with the same information you setup Home Sharing with, and away you go! The Remote App is entirely optional, since the AppleTV can be controlled by the included remote control, but it's a nice touch nonetheless.
I hope this answered your question, or at least helped put you on the path to success. If you need something clarified, please don't hesitate to ask here.

If I buy a Blue iPod Touch 5g at BestBuy, can I switch it with a Space Grey iPod Touch at the Apple Store since BestBuy doesn't carry the space grey iPod Touch?

I just wanted to know if I can switch my iPod Touch at the Apple Store, I still don't know if BestBuy carries the Space Grey iPod Touch yet.

No, you have had to purchase it directly from Apple
Returns & Refunds - Apple Store (U.S.)

I bought a ipad mini online from the apple store. His battery doesn't last more than 6h. I return it back to them they send me a new one, but the problem is same. Battery doesn't last more than 5-6h!

I have purchased a iPad mini online from the Apple store. Since day one I had 2 issues with it. First is that the battery life doesn't last more than 5-6h active usage, and the second one is with the wi-fi. It works properly but after I leave it for a while in sleep mode and try to reuse it, it doesn't want to open a web page or app store or mail (anything connected with the internet search) but it shows that is properly connected with my home network. So I have to turn off the wi-fi connection and turn it on again so it start to work properly. After couple off days this becomed very annoying so I contacted the support via phone and they gave me instructions for return it and that I'll receive a new one without aditional fee. I get the second device in the predicted time but again I have the same issues with the wi-fi and battery life. I will be pleased if someone from the Apple expert team explaine to me what should I do, because I dont find it for normal what is happening. On the Apple official site under the specifications for iPad mini it says that the battery lasts for at least 10h and the wi-fi problem isn't mentioned anywhere. Thanks in advance.

This is a user to user forum. No one here is an employee or representative of Apple.
If you want someone from Apple to explain what you should do make an appointment at an Apple store if there is one near you and take your iPad there and talk to Apple. If no Apple store is close enough then call Apple to find out what your alternatives are. There is a Contact Info link at the bottom of every page in this forum.

I cannot sync my iphone music, i had used my i phone on another pc, now when i bought a song on this computer from the apple store, i have just been sent an email that says Your Apple ID, was just used to purchase "" by a computer or device not prev assoc

i cannot sync my iphone music, i had used my i phone on another pc, which died. Ive managed to save the hard drive and transfer stuff across. I ended up smashing my phone and could update all other stuff on restore but cant sync any music. It is all grey at the top of the screen. Ive re installed itunes and cleared all phone data. Now when i bought a song on this computer from the apple store, i have just been sent an email that says Your Apple ID, was just used to purchase (a song ) by a computer that had not been previously associated with that apple id. So do i have to tell apple now somehow i am using itunes on this pc, and if so how? Because i authorised it and it said this pc was one of 5 aujthorised. if anyone can be of assistance then great!

I'm having a similar problem. I had previously (over a year ago) purchased 2 episodes of Law & Order. Then about 2 months ago, I purchased the 3rd season of Sons of Anarchy. When I downloaded these episodes to my iPad, about a dozen full seasons of various shows popped up, too. No money was removed from my iTunes account & theses particular shows aren't in my iTunes library on my desktop. I've tried every which way to delete them from my ipad, but can't. I went to the Apple store & they suggested I contact expresslane.apple.com for help. I submitted my problem, via email Friday, as they asked, but have not received any response. Any suggestions on how to get rid of these "phantoms?".

Hello i just came back from the apple store and they had to restore my phone and i just downloaded all my apps and music back but my photos that are on icloud i only got 80 out of 768 back. what do i do to get all of them back?

hello i just came back from the apple store and they had to restore my phone and i just downloaded all my apps and music back but my photos that are on icloud i only got 80 out of 768 back. what do i do to get all of them back?

If you tried to restore to your iCloud backup and your photos didn't fully restore, first go to Settings>iCloud>Storage & Backup and make sure it isn't still in the process of restoring.
If the restore is complete and all your photos weren't restored, all you can do is try restoring the backup again. You might try the solution posted by ezjules in this discussion: https://discussions.apple.com/message/19518589#19518589. This involves opening the photos app after the phone restarts and you provide the passwords for your Apple IDs, then leaving it open for the remainder of the restore process.

Ipod repair from the apple store.

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