IPod resets itself playing .m4a's (music ripped from cd's)

My new ipod video works fine playing mp3's or music from itunes store, but resets itself any time i try to listen to a song from a cd. these songs all have the .m4a file extension. what can i do to fix this?

Here is my 'tech/test report' for the day:
I plugged in the iPod to my work computer, same as yesterday. No songs in library, etc, etc.
Using the iPod as the song file source, and playing the songs using iTunes as the controlling interface, this thing played all day, hour after hour, with no resets, no issues of any type.
After ejecting the iPod and playing it on the way home, I was able to get approximately one (1) hour of play time before the iPod went into the 'AUTO-RESET' mode, by rebooting itself with no contact.
I believe we state with a high level of assurance the issue is neither MECHANICAL (i.e. a bad or tempermental hard-drive) or due to bad files. The iPod did what it was supposed to do for hours when using an external (i.e. Workstation) user interface (iTunes). Although possible, I still doubt the RESET issue stems from a battery/power triggered event.
I tend to believe the issue lies somewhere within the UI or OS on the unit itself. Perhaps some memory cache that fails to clear and eventually fills and forces a reset?
Still searching for THE solution...
Ps: I WILL NOT BE UPGRADING TO 1.1.1 ... those issues look REALLY UGLY!!! Atleast I still get to listen to SOME songs before it bites the dust!

Similar Messages

  • My ipod reset itself it would not let me log into my old itunes account so  I made a new one how can I get to all my music and stuff.

    My ipod reset itself it would not let me log into my old itunes account so  I made a new one how can I get to all my music and stuff.

    To recovery yoyr existing account:
    Is there a way to find my Apple ID Name if I can't remember it?
    Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
    How do I change or recover a forgotten Apple ID Password?
    If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.
    If necessary:
    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • Why did my iPod  reset itself when I was trying to watch a video?

    Hi Everyone,
    I was watching a video on my ipod and I got halfway through the video and the Ipod reset itself. My iPod is okay after it reset itself. I was wondering has this happened to anyone else and what can I do to fix it?
    I would appreciate any help.
    Thanks,
    lizabler

    Hey lizabler!
    I personally haven't experiened this specific thing myself, by I have certainly read issues like your quite a few times on the Discussions.
    When your iPod resets itself in this kind of case, this happens usually because, while you're playing a video on your iPod, it's not being able to continuouly load and play that video fast enough to actually play the video at a normal speed.
    This can be caused by the iPod's battery.
    How charged/discharged was your iPod around the time when your iPod reset itself? Try letting your iPod's battery fully die, then let it recharge for a full 3 hours, and see if this ever happens again.
    Also, if this ever happens again, have you tried resetting your iPod several times? (holding the "Menu" and middle buttons together for 10 seconds)
    Sometimes your iPod resetting itself can also be caused by your iPod's memory being highly used. For example, if you have a 60 GB iPod, and you've used up 54 GB of it already, this can sometimes somehow bog up the iPod, causing it to act strangely.
    If this iPod-resetting-itself behavior recurrs, and resetting the iPod several times doesn't help, try restoring your iPod to factory settings -> How to restore your iPod
    I hope that info helps you.
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  • Ipod reset itself...

    iPod reseted itself, did I lose everything? Why did it reset itself? All i did was plug it into itunes...

    http://docs.info.apple.com/article.html?artnum=61003

  • IPod resets itself while trying to play certain songs.

    For no specific reason, this has only happened so far with audio from my "Comedy" playlist. Either this is coincidental or my iPod lacks a sense of humor. Please let it be the former.
    Anyway, when this occurs it takes me to the silvery Apple logo screen and the iPod resets. However, it only happens when I start to play the file. If I go through the list hitting the next button while on pause, there's no problem.
    Two questions:
    1) Has anyone else encountered this?
    2) Can anyone tell me what's going on and how to correct it?
    As a side note, this also happened with my old monochromatic 20GB 4G iPod, but that issue was more randomly initiated, and was probably due to its failing battery.
    30GB 5G iPod Video, the newer model   Mac OS X (10.3.9)  

    This has been asked and answered a couple of times and I think that the same answer should help you out.
    Seems like you're a victim of the 1.2 firmware bug. It's causing mp3 mono tracks (which I could very much believe some comedy routines would be encoded as) to reset your iPod. the only workaround at the moment seems to be to set your EQ to OFF (under Settings > EQ > OFF). That seems to work for some people.
    Your other option is to try and reencode your tracks so they're not mono-mp3.
    I hope that helped. =)

  • 5th Gen iPod Unable To Play Purchased Videos & Music

    Hi!
    Sometimes it's a mistake to update the iPod just before a trip! So I found out as my 5th Gen iPod would not play any of the purchased videos or music I had on it. All of the other music on the iPod played fine and so, too, did my own iMovie videos, so I knew that nothing was really that wrong with the iPod. It just wouldn't play the purchased stuff. Yeah... that's right, the music and videos that came with DRM protection wouldn't play! If it's on my iPod, wouldn't it have been legally downloaded in the first place? Here is the set up: I changed the setting on my computer to allow it to sleep. I then had some problems so I changed it back to never sleeping. One problem was with iTunes. My iTunes would not play my purchased stuff because somehow, my computer "forgot" that it was "authorized" and gave me a message stating that I had to re-authorize the computer. I did so even though I knew that it was already authorized. But.. according to the message I got after that, I now had 1 computer authorized of my allowed five. Weird... but "okay"... I thought... "everything is working, again." But around then, I had updated my iPod and then went out of town for six days, only to find that the purchased videos and music would not play. Oh... like my iPod was not "authorized!" Okay.. This is infuriating as really this DRM restriction software ends up impacting negatively the honest people far more than any fans of the old Napster. This is a fact Apple well understands and the music industry seems oblivious of. So... despite the fact that I have legally downloaded and paid for every piece of music and video I have on the computer and iPod, I am treated like the scum of the earth by having my purchases not work on my iPod because my computer forgets it is authorized! But you know, I am a bright thing and solved my own problem. I thought resetting the iPod would solve the problem but it did not. I re-synced the iPod when I got home, after making sure the computer was still authorized, but this too failed to solve the problem. What did solve the problem was deleteing one of the TV shows and then re-dragging it on to the iPod (I have it manually managed) and syncing the iPod, again. Suddenly all of the purchased videos and music work again. We are back to happy times with the iPod again. But I must ask, who are you really hurting with this silly DRM thing, anyway?

    There has got to be a better solution to this problem, which I have as well, than the ones suggested above (no offense). So I'm bumping the post and praying someone can help me out. I'm using iMovie 4.0.1 and iTunes 6.0.1.
    Unforunately for all of us, there is not.
    Sue
    BTW-no offense taken.

  • 60G iPod 'Resets' itself sporadically... What's Up with that?

    I have a 60G iPod that has about 2800 songs loaded (+ about a dozen jpg images). Loaded from a WIN2K based PC using iTunes 6.0.4.2 and the latest iPod Update software.
    When playing, the unit will sporadically 'Reset' itself (Run through shutdown/startup while displaying the Apple Logo) with no button pushes or any other contact. It's to the point now where it is never a matter of "IF" it will do it, simply a matter of "WHEN" or "HOW SOON" it will occur... very, very frustrating!!! Sometimes I can run about 30-45 minutes before it happens, sometimes it happens on the second or third song (5 or 10 minutes).
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    Any ideas or insights from ANYONE? Thanks in Advance for your reply/response!!!
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    iPod v5 60G   Windows 2000  

    Here is my 'tech/test report' for the day:
    I plugged in the iPod to my work computer, same as yesterday. No songs in library, etc, etc.
    Using the iPod as the song file source, and playing the songs using iTunes as the controlling interface, this thing played all day, hour after hour, with no resets, no issues of any type.
    After ejecting the iPod and playing it on the way home, I was able to get approximately one (1) hour of play time before the iPod went into the 'AUTO-RESET' mode, by rebooting itself with no contact.
    I believe we state with a high level of assurance the issue is neither MECHANICAL (i.e. a bad or tempermental hard-drive) or due to bad files. The iPod did what it was supposed to do for hours when using an external (i.e. Workstation) user interface (iTunes). Although possible, I still doubt the RESET issue stems from a battery/power triggered event.
    I tend to believe the issue lies somewhere within the UI or OS on the unit itself. Perhaps some memory cache that fails to clear and eventually fills and forces a reset?
    Still searching for THE solution...
    Ps: I WILL NOT BE UPGRADING TO 1.1.1 ... those issues look REALLY UGLY!!! Atleast I still get to listen to SOME songs before it bites the dust!

  • Ipod resets itself?

    I've had my ipod for almost a year, and ever since I got it, it would reset itself/turn off for no reason at all. The screen fades away very slowly and when I turn it back on the time is reset to 12am but all my music and playlists are still there. This happens randomly and I can't seem to figure out why it is doing it. Is this normal? Is something wrong with my ipod, because it's very annoying.
    Dell   Windows XP  

    it's not normal that it resets itself.
    if your ipod is running 1.1 you can try resetting it to 1.0. A lot of people have been having trouble with 1.1.
    good luck

  • IPod resets when playing movie

    So I just picked up my Composite AV Cable for iPod Classic and tried to use it to play a movie (Shaun of the Dead) that I had converted with Handbrake for iPod format. This movie has been on my iPod for a while and I've had no problem playing it before. But now that I've connected the Composite AV Cable, the iPod will reset when I select to play Shaun of the Dead, regardless if the cable is connected or not. Other movies & TV shows (purchased from iTunes, ripped from DVDs, and recorded & exported with EyeTV) work fine. The only difference with Shaun of the Dead is that it doesn't have chapter markers. Is there an issue with iPod Classic & the Composite AV Cable playing movies of a certain length without chapter markers?

    What kind of movies are they? Did you download them from iTunes store, or what? Did you have to convert these movies to a format compatible with your iPod? You need to be more specific. If you had to convert your files, then something could've gone wrong with that. Too many variables here. Need more info.

  • IPod reset itself when I tried to rewind or forward the video

    My 3-week-old ipod video has problem now when playing video. When I tried to rewind or foward the video (44mins, 301MB), the ipod screen suddenly turned black and the apple logo appeared at the middle (I think the ipod has reset itself). Anybody can help me to solve this problem?

    Firmware? I heard the newest firmware had problems, also i would try restoring the iPod or converting it with something else. Never heard of Jodix, make sure it is converting the file to iPod standards.

  • Ipod resetting itself frequently?

    Hi again,
    Most of the time I power on my Ipod it resets itself. When I press play there is no response from the Ipod. I have to press the middle white button and the Ipod power on. The Apple logo then display on the screen.
    It is quite a pain because it "forgets" the last song I listened. I need to look search again in my playlists.
    I noticed that this behaviour happens when I leave the ipod for one day without powering it.
    Is it normal?
    thx for ya help

    that's normal behavior for an ipod , just look at this article and it will explain it
    http://docs.info.apple.com/article.html?artnum=60945

  • My 5th gen iPod no longer plays songs that I bought from iTunes

    After updating my iPod's software, the setting on it were erased so that everything was in sync with the computer. Not realizing this I found that all of the music on my iPod had to be re-uploaded onto my iPod. However the music and videos that I purchased no longer play despite being listed on the iPod. Can someone please help I've run out of options.

    See this...
    iPod does not play content purchased from the iTunes Store
    Post back if the problem persists.
    btabz

  • Why is music ripped from CD's missing from my library?

    I have seen this in other forum posts and I hear this from many of my friends: tracks ripped from CD's eventually go missing. Entire albums and entire artists. This is not unusual to me nor is it unique.
    Granted, I hear tons of complaints about how bad iTunes is at managing a library to begin with (Why can't I sort by missing tracks?, and what on earth is "Display Duplicates" for other than to prove my point?).
    How do I get iTunes to stop deleting imported music from CD's? Afterall, I OWN the music. Does Apple think I don't?
    Very disappointed in this product overall.

    Is your post simply a series of trick questions?
    devedsmith wrote:
    ...Why can't I sort by missing tracks?, ...
    Er... because they're missing.
    devedsmith wrote:
    what on earth is "Display Duplicates" for other than to prove my point?).
    To help you find any song that you have duplicated in your Library because it is on on two different albums.
    devedsmith wrote:
    Granted, I hear tons of complaints about how bad iTunes is at managing a library to begin with
    I don't suppose it might be that some people simply don't know how to use a computer and or they try to use iTunes in exactly the same way as other music players instead of learning how to use a programme that's new to them?
    It's rhetorical question - I already know the answer. If you tried to use two different photo editing programmes, music editing programmes or even two word processor programmes, you would find differences between the two, every time. One needs to learn how to use a new programme, not simply try to do it the way it was done in the other programme.
    Now, down to your problem.
    Why would iTunes delete your music, do you think Apple simply want to annoy you?  There are reasons why music goes missing from iTunes. It might help to list them. That way, we might be able to identify the cause of your issue.
    Another programme has renamed, moved or deleted the song's file after you imported it into your iTunes Library.
    You have renamed, moved or deleted the file in question, outside of iTunes, since you imported it.
    I don't think there is a number 3. I stand corrected, by tt2. (That's fine by me!)
    The first thing to do is check to see if the file is still on your computer. Pick one missing song, preferably on a single-artist album, not a compilation.
    For example, Ride Across The River by Dire Straits, from the album Brothers In Arms.
    If you have a look in your music folder (the filepath may be slightly different to mine, depending on your current and previous versions of Windows), you should find a folder for "Dire Straits". In that folder will be a folder for the album "Brothers In Arms". In that folder are the songs, by title, possibly with a track number preceding the title. Since that song is in my Library, here's screenshot of the entry in iTunes, from the Summary tab:
    and you can see the artist name\album name\song number  song title.
    So can you find your missing song, the album or even the folder, either for the one I suggested you pick, or for any of your other missing songs?
    Compilation albums are listed under "..\iTunes Music\Compilations\Album title\song title.
    Use the Windows Search facility to look for the songs. Think about whether you have moved part or all of your Library to an external drive, a popular pastime for some reason. Do you use Windows Media Player or any other music player/mangement programme that may have altered the songs?
    You should have noticed that my tough guy approach at the start of my post has actually tried to help you.
    Back to the tough guy now though.
    Try helping yourself instead of assuming Apple is to blame for every single problem in your world! It isn't.
    Message was edited by: the fiend

  • My iPod reset itself and converted all of my music into files on the iPod's hard drive. How do I access them and get them back?

    I made the mistake of disconnecting my iPod from my computer without ejecting it and now all of my music, podcasts and other files are listed as "other" in the iPod summary section. I can't access the files outside of iTunes (when the iPod is just being used as an external hard drive), so I need to know if there's any kind of third party program or other technique I can use to get this stuff back.

    See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
    Recovering your iTunes library from your iPod or iOS device
    B-rock

  • IPod no longer plays my purchase music???

    Hi everyone,
    I've recently moved my music collection to a different computer and everything seems fine except purchased songs etc won't play on my iPod. They transfer over fine but when it goes to play anything purchased it skips to the next track. I've tried all that the apple site recommends however it's final option is no good to me, it said to restore my collection from a recent backup when that is exactly what got me into this mess.
    I don't know what to do next, updating and restoring my ipod seems to do nothing.
    Any ideas anyone?
    Alienware   Windows XP   wish it were a Mac...

    Just as a matter of interest, do you let the iPod go into "deep sleep" (where you don't use it for more than 36 hours)? There seems to be some indication that this causes purchased music not to play.
    There's one other thing.
    Enable the iPod for disk use. See How to enable disk use.
    Go to "my computer" and from the tools menu/folder options/view tab, enable "show hidden files and folders" in the advanced settings pane. Open the iPod in "my computer". Look for a file called "iEKinfo". Is it there? If so, make a copy of this file and save it somewhere easy to find (the desktop for instance). Do this also with the "iTunes DB" file. Don't worry if you can't see these files.
    Create a new administrator account. Log out of the current account and log in to the new one. Then restore the iPod to factory settings.
    Open iTunes, connect the iPod and set the transfer preferences to manual transfer. Then download the free single of the week from the iTunes Music Store. Verify that song plays in iTunes.
    Now, drag this song only to the iPod, and eject the iPod from iTunes and disconnect it from the computer.
    Does the song play on the iPod ok? If so, log out of the new user account and log back in to your normal one (the one you have issues with) and reconnect the iPod to the computer. Keep manual transfer selected for the moment. Drag some of the older purchased music (the ones that wouldn't play before) to the iPod.
    Eject the iPod and disconnect it. Do those songs now play ok?
    If not, first try this step.
    Delete the SC Info.sidb file. Open iTunes again.
    Now transfer some of the affected music to the iPod again. Does it play ok?
    If not, do this.
    Recreate your iTunes library.
    Now, would you please send some info about this issue to [email protected]
    Include the following info.
    Did any of the steps resolve your issue, if so which one?
    Which model iPod are you using?
    What computer OS are you using?
    Was the iEKinfo file present on the iPod at the start of troubleshooting?
    If not, was it there after any of the above steps, if so, which one?
    Include your account name (not your password) you use for the iTunes Music Store.

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