IPod restore error 1604

iPod Touch 1.1.3 restore error in iTunes 7.6 -- Windows XP Pro
I,ahem... JB'd... my iTouch, and I "DID NOT LIKE IT" so I tried restoring it. Now I get the error 1604 right after it is "Preparing iPod for restore..." screen, saying, "The iPod "iPod" could not be restored. An unknown error ocurred (1604)"
I have looked on Apple.com and even Googled it for hours. I tried rebooting, trying another USB port, trying another user on the computer, and draining the iPod's batttery. Also, when it is restoring, the "Connect to iTunes screen" is still active and the white cord has the circle progress thingy. Is this normal? I have restored it before and it used to show the Apple logo with the circle thingy. Also, when I connect the iPod when it is booted to the "SpringBoard" iTunes says that "The iPod could not be synced because the Apple Mobile Device Service is not active" even after I located the "AppleMobileDeviceService.exe" and opened it. After the error message goes away when I click "OK" the iPod reboots into "DFU Mode" (as I think it is called). Also, I can only reboot it to the SpringBoard if I use Zibri's ZiPhone 2.0 utility to "Verbose Boot."

For those of you who ask...
JB is an acronym for JailBreak. I didn't want to spell it out directly in an Apple hosted Help Discussion, seeing as I don't want to deal with the consequences. If you still don't know what the above term means or refers to, go ahead and google it.
DFU Mode: I suppose it stand for "Download Firmware Update" seeing as when I connect it during this mode that it has the error "Could not contact the iPod update server. Try again later" or something to that effect(my internet is not working, it is unrelated and the internet company is trying to solve the problem right now, but I am getting very impatient with them). I don't have any clue myself what it really stands for, and I can't find it anywhere on Apple.com. What exactly is DFU mode? I suppose it doesn't help even now, except for you to experience it for yourself:
To get into "DFU Mode" hold down the home and power buttons until the iPod is shut off. At this point, keep holding the home button, but release the power button until iTunes detects it in that mode. The screen should remain black after it is shut off. If it reboots, or ends up in "Connect to iTunes Restore Mode" with a picture of the cable and iTunes logo, please try again.
To get into restore mode with the iTunes logo and iPod cable, push AND hold the Home and power buttons until ou see the Apple logo. At the exact same moment you see the Apple logo, release the power button but keep holding the Home button until the above described screen is shown.
My question: What is the difference between the two modes, and would DFU mode fix the 1604 error I receive when I try to restore it in "Connect to iTunes mode"?

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    Anyways whenever I connect my iPod Touch to my computer now it would say that it's in recovery mode and needs to be restored. I can only turn my iPod on via hard reset and cannot exit recovery. The only solution I've found into resolving this error is to drain the battery of the iPod (which is very hard because it shuts off due to inactivity) and then plug it in and charge it. This seems to get rid of the error for the time being, but soon after recharging the iPod it will come back again with the same error. I've tried all the solutions found on the support page for error 1604, but none seemed to work. If anybody has any other solutions please post them. If you don't have a solution, could you tell me if Apple will offer a replacement for faulty hardware? The 90-day warranty that came with the product has just expired, so it's kind of stressful.

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    2010-12-18 18:45:28.460 [8840:1e34]: <Recovery Mode Device 00ACA4D0>: operation 31 progress -1
    2010-12-18 18:45:29.460 [8840:1e34]: <Recovery Mode Device 00ACA4D0>: Recovery mode succeeded
    2010-12-18 18:45:30.083 [8840:1bb0]: WinAMRestore::OnInterfaceRemoval: \\?\USB#VID05AC&PID1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#3b5b4e6f
    2010-12-18 18:45:30.132 [8840:1bb0]: WinAMRestore::ProcessDevNodesChanges: device: 0x07507c58, notify: 2, connected: 0
    2010-12-18 18:45:30.132 [8840:1bb0]: WinAMRestore::ProcessDevNodesChanges: device: 0x07752038, notify: 2, connected: 1
    2010-12-18 18:45:30.132 [8840:1bb0]: AppleDevice::NotifyDisconnect: IBOOT, IBOOT \\?\USB#VID05AC&PID1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#3b5b4e6f, inst: 0x7752038
    2010-12-18 18:45:30.132 [8840:1bb0]: IBOOT, DFU \\?\USB#VID05AC&PID1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#3b5b4e6f, inst: 0x7752038
    2010-12-18 18:45:30.132 [8840:1bb0]: _AMRecoveryModeDeviceFinalize: 00ACA4D0
    2010-12-18 18:45:30.174 [8840:1bb0]: WinAMRestore::OnInterfaceRemoval: \\?\USB#VID05AC&PID1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#3b5b4e6f
    2010-12-18 18:45:30.176 [8840:1bb0]: WinAMRestore::ProcessDevNodesChanges: device: 0x07507c58, notify: 2, connected: 0
    2010-12-18 18:45:30.176 [8840:1bb0]: WinAMRestore::ProcessDevNodesChanges: device: 0x07752038, notify: 2, connected: 0
    2010-12-18 18:45:39.405 [8840:1bb0]: WinAMRestore::OnInterfaceArrival: \\?\USB#VID05AC&PID1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#84d58430
    2010-12-18 18:45:39.405 [8840:1bb0]: WinAMRestore::AddAppleDeviceToDeviceList: \\?\USB#VID05AC&PID1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#84d58430
    2010-12-18 18:45:39.430 [8840:1bb0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
    2010-12-18 18:45:39.458 [8840:1bb0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
    2010-12-18 18:45:39.485 [8840:1bb0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
    2010-12-18 18:45:39.513 [8840:1bb0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
    2010-12-18 18:45:39.513 [8840:1bb0]: AppleDevice::CreateDeviceLocationID() failed, Error: 0
    2010-12-18 18:45:39.513 [8840:1bb0]: WinAMRestore::AddAppleDeviceToDeviceList, CreateDeviceLocationID failed 2, error: 1359.
    2010-12-18 18:45:39.513 [8840:1bb0]: WinAMRestore::ProcessDevNodesChanges: device: 0x07507c58, notify: 2, connected: 0
    2010-12-18 18:45:39.514 [8840:1bb0]: WinAMRestore::ProcessDevNodesChanges: device: 0x07752038, notify: 2, connected: 0
    2010-12-18 18:45:39.534 [8840:1bb0]: WinAMRestore::OnInterfaceArrival: \\?\USB#VID05AC&PID1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#84d58430
    2010-12-18 18:45:39.534 [8840:1bb0]: WinAMRestore::AddAppleDeviceToDeviceList: \\?\USB#VID05AC&PID1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#84d58430
    2010-12-18 18:45:39.561 [8840:1bb0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
    2010-12-18 18:45:39.581 [8840:1bb0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
    2010-12-18 18:45:39.618 [8840:1bb0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
    2010-12-18 18:45:39.645 [8840:1bb0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
    2010-12-18 18:45:39.645 [8840:1bb0]: AppleDevice::CreateDeviceLocationID() failed, Error: 0
    2010-12-18 18:45:39.645 [8840:1bb0]: WinAMRestore::AddAppleDeviceToDeviceList, CreateDeviceLocationID failed 2, error: 1359.
    2010-12-18 18:45:39.645 [8840:1bb0]: WinAMRestore::ProcessDevNodesChanges: device: 0x07507c58, notify: 2, connected: 0
    2010-12-18 18:45:39.645 [8840:1bb0]: WinAMRestore::ProcessDevNodesChanges: device: 0x07752038, notify: 2, connected: 0
    2010-12-18 18:45:39.743 [8840:1bb0]: WinAMRestore::OnInterfaceRemoval: \\?\USB#VID05AC&PID1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#84d58430
    2010-12-18 18:45:39.746 [8840:1bb0]: WinAMRestore::ProcessDevNodesChanges: device: 0x07507c58, notify: 2, connected: 0
    2010-12-18 18:45:39.746 [8840:1bb0]: WinAMRestore::ProcessDevNodesChanges: device: 0x07752038, notify: 2, connected: 0
    2010-12-18 18:45:39.802 [8840:1bb0]: WinAMRestore::OnInterfaceRemoval: \\?\USB#VID05AC&PID1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#84d58430
    2010-12-18 18:45:39.805 [8840:1bb0]: WinAMRestore::ProcessDevNodesChanges: device: 0x07507c58, notify: 2, connected: 0
    2010-12-18 18:45:39.805 [8840:1bb0]: WinAMRestore::ProcessDevNodesChanges: device: 0x07752038, notify: 2, connected: 0
    Message was edited by: cypherx

    Oh that's too bad. Broken iPhone4's on e-bay are going for $300 and up. That would of paid for the $199 replacement.
    Well I have to decide what to do. There's also an online store you can ship it to, and for $140 they fix it. I think it needs a new battery, and maybe the power supply regulator/charging circuit and NVRAM chip.
    It won't take a charge and I'm not sure if that's due to the battery or the charging circuit itself, because I don't have another iPhone4 battery to test. I think the NVRAM may be faulty, because iTunes simply cannot write to it. It's so confused that it fails to enter DFU or an update state.
    Sadly everything else looks great. The "plug into iTunes" screen is crystal clear, just like a brand new phone. No sign of water damage at all in the screen.
    So I'll have to evaluate what the next step is. Pay a third party to fix it, or drive an hour to an apple store and pay $199 along with surrendering the broken iPhone for a new one.

  • Ipod Restore Error

    Hi all,
    Sorry to make my first post here a cry for help, but desperate times call for desperate measures.
    For the past day or 2, my iPod has been stuck on the loading screen (apple logo) when turned on, and it is not being picked up by iTunes. From reading other threads, I decided to put it into restore mode and reinstall the firmware.
    The problem arises now, during the restore, the iPod seems to leave restore mode and go back to the loading screen. Windows indicates that a usb device has disconnected.
    At this point the restore will fail with Error: 6, and in one occasion Error:13.
    I'm at my wits end with this one and cannot think of a solution thus far. Any help any of you can provide would be greatly appreciated.
    Using: Windows XP
    iTunes: 8.0.2.20
    Firmware: 1.2.1
    Cheers,
    Rodg3

    HERE IS MY ERROR LOG IF IT HELPS ANYONE:
    2008-11-24 17:55:32.296 iTunes.exe[4752:1708]: restore library built Oct 24 2008 13:46:43
    2008-11-24 17:55:32.296 iTunes.exe[4752:1708]: iTunes: iTunes 8.0.2.20
    2008-11-24 17:55:32.296 iTunes.exe[4752:1708]: iTunes: Software payload version: 5G77a
    2008-11-24 17:55:32.562 iTunes.exe[4752:e40]: AMDeviceIoControl: GetOverlappedResult failed
    2008-11-24 17:55:32.562 iTunes.exe[4752:e40]: ProcessOverlappedIoRequest: failed, error 31, usbd status c0000004
    2008-11-24 17:55:33.062 iTunes.exe[4752:e40]: AMDeviceIoControl: GetOverlappedResult failed
    2008-11-24 17:55:33.062 iTunes.exe[4752:e40]: ProcessOverlappedIoRequest: failed, error 31, usbd status c0000004
    2008-11-24 17:55:33.562 iTunes.exe[4752:e40]: AMDeviceIoControl: GetOverlappedResult failed
    2008-11-24 17:55:33.562 iTunes.exe[4752:e40]: ProcessOverlappedIoRequest: failed, error 31, usbd status c0000004
    2008-11-24 17:55:34.062 iTunes.exe[4752:e40]: USBControlTransfer: error 0, usbd status c0000004
    2008-11-24 17:55:34.062 iTunes.exe[4752:e40]: AMDeviceIoControl: GetOverlappedResult failed
    2008-11-24 17:55:34.062 iTunes.exe[4752:e40]: ProcessOverlappedIoRequest: failed, error 31, usbd status c0000004
    2008-11-24 17:55:34.562 iTunes.exe[4752:e40]: AMDeviceIoControl: GetOverlappedResult failed
    2008-11-24 17:55:34.562 iTunes.exe[4752:e40]: ProcessOverlappedIoRequest: failed, error 31, usbd status c0000004
    2008-11-24 17:55:35.062 iTunes.exe[4752:e40]: AMDeviceIoControl: GetOverlappedResult failed
    2008-11-24 17:55:35.062 iTunes.exe[4752:e40]: ProcessOverlappedIoRequest: failed, error 31, usbd status c0000004
    2008-11-24 17:55:35.562 iTunes.exe[4752:e40]: USBControlTransfer: error 0, usbd status c0000004
    2008-11-24 17:55:35.562 iTunes.exe[4752:e40]: radio-error not set
    2008-11-24 17:55:35.562 iTunes.exe[4752:e40]: unable to open device_map.txt: No such file or directory
    2008-11-24 17:55:35.562 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress -1
    2008-11-24 17:55:35.656 iTunes.exe[4752:e40]: bootstrapping restore with iBEC
    2008-11-24 17:55:35.656 iTunes.exe[4752:e40]: WinDFU::OpenDFUDevice: path: \\?\USB#VID05AC&PID1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#502e595d
    2008-11-24 17:55:35.656 iTunes.exe[4752:e40]: WinDFU::OpenDeviceByPath: \\?\USB#VID05AC&PID1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#502e595d
    2008-11-24 17:55:35.656 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 4
    2008-11-24 17:55:35.656 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 8
    2008-11-24 17:55:35.656 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 12
    2008-11-24 17:55:35.671 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 16
    2008-11-24 17:55:35.671 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 20
    2008-11-24 17:55:35.671 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 24
    2008-11-24 17:55:35.671 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 28
    2008-11-24 17:55:35.687 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 32
    2008-11-24 17:55:35.687 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 36
    2008-11-24 17:55:35.687 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 40
    2008-11-24 17:55:35.687 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 44
    2008-11-24 17:55:35.703 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 48
    2008-11-24 17:55:35.703 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 52
    2008-11-24 17:55:35.703 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 57
    2008-11-24 17:55:35.703 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 61
    2008-11-24 17:55:35.718 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 65
    2008-11-24 17:55:35.718 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 69
    2008-11-24 17:55:35.718 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 73
    2008-11-24 17:55:35.718 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 77
    2008-11-24 17:55:35.734 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 81
    2008-11-24 17:55:35.734 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 85
    2008-11-24 17:55:35.734 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 89
    2008-11-24 17:55:35.734 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 93
    2008-11-24 17:55:35.750 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 97
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    Hello sorry to see you are experiencing this today. Please check out article below as it does contain information to better assist you in possibly getting your iPod Touch up and running again. Post back if you need more assistance from the community.
    Update and restore error messages on the iPhone and iPod touch
    http://support.apple.com/kb/TS1458

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    If you're a developer, you should know better than to post questions about beta software on a public forum.  You are violating your non-disclosure agreement.
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