Ipod restore successful but still folder icon

Hi, I have a fourth gen 20 gig iPod click wheel. recieved this the other day and folder icon showed up so I tried to reset (no go) so I restored it with iPod Updater and was successful, but folder icon still there. I was playing around with it for a while last night and sometimes when I plugged into pc I would get a message saying that "iPod needs to be formatted for your pc" I have restored this several times but stil unable to access any menu on iPod. The updater software says that software is up to date 3.1.1, I was thinking since I am able to restore it that the harddrive is not completely pouched. iTunes does not recognize the iPod, tried reinstalling both iPod updater and iTunes same reults, able to restore iPod but thats about it. Any help or suggestions would be appriaciated.
Regards Axall

You could try to format the iPod in Windows. It does the same thing as restoring and you would need to restore the iPod as normal (using the iPod updater) afterward. This can work when the iPod is recognized by the computer, but not by the updater.
First, put the iPod into forced disk mode.
See: How to put the iPod into disk mode.
On your PC, go "my computer" and right click on the iPod, then choose "format". Ensure the settings are at "default" and that "quick format" is not checked. Now select "format". When that's finished, restore the iPod using the updater.

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    On Friday, I downloaded the latest version of iTunes, agreed to the new terms, tried to sync my iPod, but then my iPod went screwy. Every time I touched "Menu," the "Do not disconnect" screen would come up so that there was no way for me to control the iPod. I restored it, and now it won't show up on iTunes. I've tried the 5 Rs, and I still can't sync it. on the rare occasion that my iPod is detected, I get one of two windows telling me it's either in recovery mode or it's corrupted and it needs to be restored AGAIN. Another window says to wait for the restoration to finish and that the iPod will appear in iTunes, but it never has. I don't know how many times I've restored it! I don't know what to do.

    You should install iTunes 7.6 back. Uninstall 7.7 and download the 7.6 from herehttp://files3.download3000.com/download/f929e83a52d28f065f4a408beb691940/1/49662 /iTunesSetup.exe

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