Ipod restoring issues

my ipods's been working fine for about 5 to 6 Months i had a pc back then and ive had an Imac for about 2 months. I never plugged in my ipod to the imac because all my music was on the pc and i didn't want the ipod to reset. When i get my library again i plug in my ipod and it said their was a new update, i got the update when i tried to install it, it all went berserk.... it said ipod was in Recovery mode i needed to reset it so I tried resetting it but now it just says Unable to Reset Unknown Error 6... Ive tried everything in the topic below and troubleshooting options... Anyone have any suggestions ive got till january to send it in for repair.

Hello,
Probably time to give AppleCare a call. Your warranty is 12 months long. Telephone advice is free for the first 90 days after purchase.
http://www.apple.com/support/contact/phone_contacts.html
mrtotes

Similar Messages

Ipod restore issue

I plugged in my ipod after the battery died to recharge and it suddenly told me that I had to restore it, and I have no idea why. But doing that will erase all my music alot of which is on an old computer that I no longer have. Is there any way I can get these songs back on my ipod without having to rebuy them all. Or at least get the names of them since I can't get to my ipod's song list?

cant' you go into windows explorer (may also have to make ipod in disk mode) and copy and paste songs from ipod to pc??

IPod Restore did not fix issue...can't update iPod

Apologies for posting this as a "reply" earlier in the night...I'm new to this online help forum thingy. It truly belongs here as a "question," so here goes:
I have used my iPod without issue for over a year. Suddenly, I have encountered some freakish problems. The iPod connects to iTunes, but nothing happens after that (no transfer of songs...just freezes in "Do Not Disconnect" mode). I have taken the following steps today:
1) Tried resetting iPod. No dice.
2) Downloaded new 2006-03-23 updater.
3) Downloaded new v6.04 iTunes.
4) Uninstalled iTunes v6.03 and restarted PC, as prompted.
5) Installed new 2006-03-23 updater and restarted PC, as prompted.
6) Installed iTunes v6.04 and restarted PC, as prompted.
7) Shut down iTunes.
8) Ran Updater...performed "Restore." (The "Update" button was greyed out and has been ever since I installed the new Updater 2006-03-23).
9) Connected to iTunes...began updating songs, left PC to let it download the 3000+ songs while I ate dinner, etc. Left during the transfer of song #13 of 3000+.
10) Came back to an error message that I don't recall.
11) Closed iTunes, re-ran Updater.
12) Tried iTunes again...iPod showed up, but was given the error message "The iPod could not be updated. The disk could not be read from or written to."
13) Disconnected and reconnected; tried all other firewire ports. No dice. Firewire card in PC is functional.
14) Received this error message: "iTunes cannot read the contents of the iPod. Use the iPod Software Updater application to restore the iPod to factory settings."
15) Closed iTunes and re-ran Updater. Again.
16) Opened iTunes. No dice. Again. This time, it didn't even prompt me to customize the name of my iPod...it just connected to iTunes and sat there with the default name "IPOD." Nothing happened for several minutes, so I ejected the iPod via iTunes.
17) Tried Disk Mode. Nothing.
On the bright side, the iPod is now fully charged...it seems the power aspect is working and there is some data transfer capability. Nothing else is wrong with the PC...I have encountered no other usability issues...I run AdAware, Spybot, and have the full McAfee Suite (all updated with the latest detection/definition files). Running Win XP Pro and using U2 Spec. Ed. iPod.
I quit for the night, but tomorrow is a new day. Help!!!

Thanks...forgot about the anti-virus/firewall angle. That was helpful because it allowed me to rule out the possibility of those security programs interfering with any Apple program components.
Uninstalled iTunes and the iPod Updater...reinstalled with firewall and antivirus disabled. Restored iPod with firewall and antivirus disabled. Then tried syncing the iPod with iTunes...still had issues.
Restored again in disk mode with antivirus and firewall disabled (modem off the whole time, of course). The update quit on song #1777 out of 3600+. Still not working properly. Aaaargggh!!! I'm thinking a trip to the Genius Bar is in order if I can't get a resolution here...problem is, the Apple store is a half hour away. Any other thoughts?

IPod restore error AND iTunes won't redownload. HELP.

So I managed to let my battery die completely on my iPod by playing too much scrabble, but when I plugged it into the computer it said that my iPod was in recovery mode and I should restore it. I've tried to restore it 100 times but I get the iPod restore error {14} every time. I know there's another topic about this, but when I went through each and every single step that was offered, I uninstalled my iTunes, and when I went to download it my computer tells me there's something wrong with the setup file and won't allow it through, no matter how low the security settings are. I'm about to lose my mind here. When I plug my iPod into another computer it's not recognized at all. It won't charge with a regular just charge cable, nothing. Save me please.
Message was edited by: Chloe W

I fixed the iTunes part. But even after all that I did get it redownloaded, my iPod still doesn't restore.

IPod restored, won't go past "Connect to iTunes"

After attempting to update my software yesterday, I was told my iPod needed to be restored. Fine, whatever, it's happened before, it ticked me off but the stuff from my iTunes wasn't deleted so I figured I can just re-upload everything. On the iPod I go through the questions, country, language, etc., when it gets to the page asking if I want to set it up as a new iPod, restore from the Cloud, or restore from iTunes. I pick "restore from iTunes". I plug it in to the computer, and I see that it's loading everything - pictures, apps, etc. Great. When it's all done loading (without the iPod becoming unplugged), however, nothing happens. The iPod doesn't do anything. No new page, no prompt, no home page, nothing. This is made worse by the fact that my home button is broken; before the iPod was restored, I used the on-screen home button to get to the home page. But there's no options page now, because it won't let me get past "Connect to iTunes". Now that everything has been loading, nothing happens when I re-connect the iPod to iTunes. How do I get past this?

Try:
- iOS: Not responding or does not turn on
When it say place in recovery mode use one of these programs instead of the buttons
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
For MAC or PC
The Firmware Umbrella - TinyUmbrella
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I'm having restore issues, help please!!!

this has probably already been answered, but got new 8gb iphone today plugged it in etc it crashed tried to reboot and reconnect to itunes, told to restore tried failed error code 13 checked forum changed usb bingo it starts to restore, now though the progress bar on the phone is full but on itunes it's saying it's still waiting for iphone been like this for almost an hour can anyone help, i've not even made a phone call from it yet!
Message was edited by: sscsukltd

sorry... can't help, not having these "restore" issues (yet...) and I've done 4- Restore to Backup the past week and two "restore to new Phone" and no issues... other than the fact that with a "Restore to New Phone" my 3rd party data app's are not "recoverable" as with the "restore to backup"

Ipod restore failed can see on the screen is the cable connection symbom and the ipod does not appear in the LH panel of itunes is there an easy solution to this

ipod restore failed can see on the screen is the cable connection symbom and the ipod does not appear in the LH panel of itunes is there an easy solution to this

To get iTunes to see your iPod try:
- Placing the iPod in recovery mode. See:
iPhone and iPod touch: Unable to update or restore
- Placing it in recovery DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Sometimes this program will get th iPod in recovery mode:
RecBoot iPod-1.0.2-Mac-Jaxov.zip - File Shared from Box.net - Free Online File Storage

ITunes 10.1 Upgrade on Windows 7, iPod Service issue

I am upgrading from iTunes 10.0.0.68 (64 bit version) to iTunes 10.1 (64 bit version) on my Windows 7. After some time the popup error message reads,
Service 'iPod Service' (Pod Service) could not be installed. Verify that you have sufficient privileges to install system services
I aborted the installation. Roll back action took place and I am continuing with iTunes
Now when I run iTunes, the message says,
The software required for communicating with iPods and mobile phones was not installed correctly. Do you want iTunes to try to repair this for you?
I clicked on Yes. Then iTunes application opened with the message "Could not delete service" (the title of the window is 'iPod Service')
How do I fix this problem? I want to upgrade to iTunes 10.1 as I want to upgrade my iPad to iOS 4.2

Now, based on your latest response I did the right-click, install as Administrator. The result unfortunately is the same.
Okay ... let's try a modified version of the instructions from the following document. (The modification is because they aren't precisely accurate for 64-bit systems ... the program files that could potentially be left on your system by the unmodified instructions wouldn't normally be relevant to an iPod Service issue, but you're getting a relatively rare variation on iPod Service trouble. So, just in case ...)
If you get any error messages during any of the uninstalls, deletions or reinstalls, note down what they say and post back with the precise text, please.
Here's the document:
[Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7|http://support.apple.com/kb/HT1923]
... here's the modification:
When you get to *step 9* of the *Verify iTunes and related components are completely uninstalled* section, proceed instead with the following instructions:
(9) Right-click the Apple folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
Note: If you have a 64-bit version of the Windows OS, continue with step #10. Otherwise, skip to step #17.
(10) Open the Program Files (x86) folder.
(11) Right-click the iTunes folder (if it still exists), choose Delete, and choose Yes when asked to confirm the deletion.
(12) Right-click the iPod folder, choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
(13) Right-click the QuickTime folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
(14) Right-click the Bonjour folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
(15) Open the Common Files folder.
(16) Right-click the Apple folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
(17) Open Local Disk (C:) located in Computer or whichever hard disk your operating system is installed on.
(18) Open the Windows folder.
(19) For 32-bit versions of Windows: Open the System32 folder.
For 64-bit versions of Windows: Open the Syswow64 folder.
(20) Right-click the QuickTime file (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
(21) Right-click the QuickTimeVR file (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
(22) Right-click the Recycle Bin and choose Empty Recycle Bin.
Now restart the PC and try another iTunes reinstall.
Any better luck with that attempt?

My iPod restored to factory settings and erased all my stuff. When I tried to put everything back it came up with an error. How do I get all my stuff back?

My iPod restored to factory settings. Every time I try to connect to iTunes a error comes up not letting me back my iPod up what should I do? Help ASAP please

And what did the error message say?

IPod restores itself every time it is plugged in

One day I plugged my iPod classic on my friends MacBook Pro for a quick charge and it deleted everything! Without even asking the iPod restored itself. Now everytime I plugg it in, no matter what computer, it restores itself. And even after it does that, after I put my music in and unplugg it, it is empty again. Any ideas?

Try resetting the iPod using the two-button combo, then connect it.
http://support.apple.com/kb/HT1320
If that does not help, try putting the iPod into Disk Mode first, then connect it.
http://support.apple.com/kb/HT1363
If that allows the iPod to connect without locking up the computer, run iTunes and use Restore to erase the iPod and initialize the iPod's software.

I had to restore my ipod restore but erase all data

i had to restore my ipod restore but erase all data

If you do not know your Restrictions pass code you have tow alternatives:
- Restore the iPod from a backup that was made before you added the Restrictions passcode (or from a backup that you remember the passcode).
- Restore the iPod to factory settings/new iPod.

Ipod restores after syncing

I have a beloved Ipod Classic. I recently installed a new computer, and brought over my itunes files to that computer. When I connected my Ipod to sync the music onto it, it said I needed to restore the Ipod, then the circle of **** began.
Now, when I plug in my ipod, I sync it, and when I click to eject, the ipod gets frozen on the "Okay to Disconnect" screen, then restarts itself after a minute, with no music on it. I then tried to click restore again, the Ipod restores, then Itunes says "Itunes has detected an Ipod in Recovery Mode. You must restore this Ipod before it can be used with Itunes". I restore, and the same thing happens!
Please help! I brought this to apple yesterday, and they barely looked at it and just offered me to fix it for $130!

If the On This iPod tab shows a list of songs, then they are being synced to the iPod. Not being able to play them there (from that tab in iTunes) is normal, if you use automatic syncing. The list is probably grayed out.
I'm not sure why the songs to not appear when the iPod is being used.
Try this test. Do a Restore again. If it asks if you want to sync your library to the iPod during thre Restore process, decline doing so. Also, show the iTunes sidebar, so that iTunes operates like it did before this version. From the menu bar, under View, select Show Sidebar. You can change that back later.
Select the iPod in the sidebar, under DEVICES. On the Summary tab, check the box for Manually manage music and videos, if it is not already. Apply this change, if needed.
In the sidebar, "drop down" the iPod's content list and select Music there. To the right, is the list of songs on the iPod, which should be empty at the moment. NOTE: This is equivalent to the "On This iPod" tab.
Go to the iTunes Music library in the sidebar. Using the manual method to load the iPod, drag a small number of songs from the Music library to the iPod. When you go back to Music under the iPod, you should see those songs on the iPod's Music list. The list should no longer be grayed out, although you still may not be able to play the songs from there (in iTunes).
Now, try the things that did not work before... Eject and disconnect the iPod, and see if those songs appear on the iPod and are playable.

Tivoli/TSAFS.NLM Restore issue

I am trying to restore a server using Tivoli and Storserver on the front end. I keep getting errors( server detecting system error). Storserver/Tivoli said this is a TSAFS.NLM error. I see a Novell TID dated Oct/05 that eludes to this problem( 10099433). The fix does not work. Tivoli is suggesting that this is a known issue with Novell and a fixed TSAFS.NLM should fix the problem. Our current date/version TSAFS.NLM is Aug 14, 2007/6.52.08.
Do we need to update/ back rev this NLM, or is there a specific fix?
Thank you,
Pete

Originally Posted by ataubman
You don't say specifically: is it the issue in the TID of not backing up files that have square brackets [] in them? Or a more general problem? You mention getting errors whereas that TID says there are no errors registered, the files with [] just don't back up. So it seems to me likely that TID does not in fact relate to your problem at all.
Also you say the fix in teh TID did not work. What exactly from the TID did you do?
START:
Here is an update of what we did that helped much, but we are still getting errors. This was my e-mail to Novell support:
This is in regards to our Tivoli/Storserve restore issues....
We did as you said as to TID 10089094 and TID 1009433 reloading the NLM
TSAFS with the switch:
/NoConvertUnmappableChrs
This DID help as we were able to restore much more with fewer errors. But we are still getting the errors I explained to you in the original call on many
files.
I ran a restore against two known files that give us these errors from
the original backup dated March 27. I have attached the DEBUG TSAFS log
as per TID 10097645.
END of e-mail to Novell support...But they have escalated to next level as we are still getting SOME errors of the same....I will update this thread as I get more...
NOTE: Intrestingly, we had to restore a second server. Using this switch from the start, we did NOT get any errors...
Stand by/
Pete

Restoring Issue on Ipod

Hello everyone
Recently i've been having problems with my ipod nano. I would be listening to music and all of a sudden my ipod would reset on me and eventually display a "Use Itunes to Restore" message or it would display the message right away. I was wondering if this was a software or hardware issue or could possibly be a song that's making my ipod do this because after i restore it i would grab my backup songs off my desktop and place it back on.
So far i've had to restore my ipod about 5 times now and its only been about 2 weeks, i've been getting pretty sick of always having to restore it. I've restore it on my PC 3 times, the 4th i did it on a different USB port. The 5th time was this afternoon and i did it on my laptop to see if it was probably because of my desktop. Nothing has really happened yet but i think things will start acting up after 2-3 days. If it happens again i planned on doing it on my sister's Mac to see if it can resolve the issue.
I'm just hoping it isn't hardware issue because my warrenty for my ipod has been expired for a long time now and I don't really want to go out and buy another ipod or MP3 player.
Thanks for your time, but i hope you guys can help me out
Message was edited by: Tsuyoi

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

My ipod shuffle is no longer reconized on my computer and restoring issues.

. when i plugged my ipod shuffle g1 in a few days ago itunes said the i had to restore my ipod. i did not want to but i had no choice cauz it already deleted my songs. after 5 trys it said "cant restore ipod"ipod". unknown error occurred (1418))(itunes did it by it self, i just put it in one very fateful afternoon. i spent 5 hrs on the computer and i still cant fix it) well i went to this web site to see if they could help me. i found something. it was a program for my ipod but by the time i downloaded it, it was too late. after a while plugging in my ipod "my computer" no longer reconized it as removable disk. a pop up comes up and says this device malfunctioned then my ipod disappears off the face of the earth. i would send it to the apple store but my warranty expired. bummer what should i do?!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

it is funny how the same thing has happened to me.
By the way i am the same person as the first and second writter.
i have replied to my own messages because nobody else has replied in the first 5 mins i have opened this topic.

Ipod restoring issues

Similar Messages

Maybe you are looking for